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Guidewire Software Interview
Questions

28 Questions and Answers by Ryan Brunner

Published December 6th, 2019 | Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.
Job Interviews     Companies     Technology     Software And Technology    
Question 1 of 28
Here at Guidewire Software, we strive for continuous delivery and continuous deployment with our software. Are you familiar with these processes in your current work?
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How to Answer
In the industries that Guidewire Software works in, updates to software are vital to end users for them to stay at the forefront of their business. To ensure that updates happen as quick and smoothly as possible, Guidewire Software utilizes continuous delivery and continuous deployment for their customers. For this question, talk about what you know about these processes as a software architect, why they are important and what experience you have with them.
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Answer Examples
1.
Here at Guidewire Software, we strive for continuous delivery and continuous deployment with our software. Are you familiar with these processes in your current work?
In the industries that Guidewire Software works in, updates to software are vital to end users for them to stay at the forefront of their business. To ensure that updates happen as quick and smoothly as possible, Guidewire Software utilizes continuous delivery and continuous deployment for their customers. For this question, talk about what you know about these processes as a software architect, why they are important and what experience you have with them.

Ryan's Answer #1
"In my current role, we utilize a 100% continuous deployment process with our end users when we role out new changes to existing software. We use automated testing in our process to validate that code changes are correct and able to be deployed without issue. Once validated, changes are automatically rolled out to our end users. Having once utilized a continuous delivery system, I am very appreciative of working in an environment utilizing continuous deployment as it negates any need for human intervention in the roll out."
Ryan's Answer #2
"In my current position, we've slowly grown from a continuous integration process to a continuous delivery process. I love the automated testing process when we are looking at rolling out new changes to existing software and my role as the architect for our projects puts me in the drivers seat for sending out these changes. If hired for this role here at Guidewire Software, I'd be very intrigued at learning and working with continuous deployment practices as well."
2.
In your opinion, what has been the biggest advancement in technology this past year?
Display to the interviewer that you have an invested interest in the technology industry by discussing your thoughts on recent advancements. Be sure to include how you stay up to date on industry changes and new technology.

Ryan's Answer #1
"There have been so many great advancements in technology this year. Recently, I was reading an article by MIT Technology Review and was amazed at the incredible advancements this year. The one that stood out most to me was the autopilot software update released by Tesla this year. We truly will have the software for vehicles to be controlled by tech rather than humans."
Ryan's Answer #2
"The most impressive advancement in technology, in my opinion, is the continued advancement of mobile integration. Tech connects most of the modern world, and we can do absolutely everything from our phones these days."
3.
The next cloud engineer that we hire here at Guidewire Software needs to be able build a system that can handle a high amount of traffic. How would you test our system's ability to handle large amounts of traffic?
This question allows your interviewer to gain insight into your thought process and ability surrounding building a cloud network that has an architecture that can handle large amounts of traffic without failure. Some key points to focus on your answer are your ability to match capacity to system demand and use horizontal scaling in the design of the system.

Ryan's Answer #1
"Cloud computing has certainly revolutionized the storage of high amounts of data and a key piece that cloud based systems bring to the table are their elasticity for handling large amounts of traffic. I see my job as building a cloud based system to scale horizontally to be able to handle the most data and traffic possible. To test systems, I've used a few different tools that were all very accurate prior to go-live."
Ryan's Answer #2
"In my current position as a cloud engineer, I have utilized internet scale services like Amazon S3 and Elastic Load Balancing to ensure that our cloud systems could handle large volume that fluctuate seasonally. Because of the great functionality of the internet scale services, internal testing wasn't necessary as we knew we were in good hands through those services."
4.
At Guidewire Software, we rely on a full team effort to deliver top quality products to our customers. Tell me about a time that you worked well as part of a team. Are you comfortable in a similar role here?
While this potential role with Guidewire Software will require your to be an independent worker that can think on your feet, you will also need to work as part of a larger team that is working toward one common goal. Because of this fact, your interviewer will want to hear that you thrive in an environment where you work with team members from other disciplines than you are trained in. In your example, stress to your interviewer that you have excellent communication skills and that you fully understand that every person on a team plays a vital role in the organization's success.

Ryan's Answer #1
"Throughout my career, I've always enjoyed working as part of a larger team on the job and this personal enjoyment started with my love of and participation in team sports like baseball and basketball. Growing up playing sports, I learned that each team member brought a unique skill set that could help us achieve our goals. Through a great coaching staff that knew how to make these individual skills shine, this same philosophy holds true for a team that is looking to design a new software system. I know that my skills as an engineer are just part of the final product and I work very well with designers, architects, analysts and sales to help build the greatest system possible."
Ryan's Answer #2
"I am a people person by nature and my current role has me working very closely with our engineering and design staff on writing technical manuals for our products. While I certainly can handle long days at my computer in solitude, my desire to work hand in hand with others really sets me apart from my peers in this field. I have excellent verbal, listening and written communication skills that, if hired here at Guidewire Software, your entire team would appreciate from my first day on the job."
5.
What do you feel are the primary features and benefits of the Java programming language?
As a company that utilizes Java, Guidewire Software and your interviewer want to make sure that you have an understanding of the Java programming language and they do so by asking this question. Obviously a language packed with unique features, talk about the features that you can speak the most knowledgeably about and tie your direct experience to.

Ryan's Answer
"When I started working with Java three years ago, the first huge benefit was the fact that the Java syntax was based on C++. At that time, I had a great working knowledge of C++ and my transition to Java was absolutely seamless. The other amazing feature that I've come to appreciate with Java is how robust the memory management is in exception handling and automatic garbage collection."
6.
Here at Guidewire Software, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?
As an experience software testing engineer, quality assurance should be ingrained in your brain and your interviewer is looking to get a sense of your personal feelings towards it in your work with this question. In your answer, be sure to highlight QA's importance in reducing errors, maintaining specifications, testing failure parameters and preventing defects from occurring. In the end, make sure that quality is your mantra in the eyes of your interviewer by giving an example or two of how you put QA in the forefront of your work.

Ryan's Answer #1
"As a test engineer, I take great pride in my role of ensuring that systems go out to consumers as error free as possible. In my current role, I take the time to learn all of the system specifications that are laid out by our design engineers and customize my testing to follow those specifications."
Ryan's Answer #2
"In my work throughout my career, quality assurance in my testing was an every minute of every day job on my part. While creating effective testing processes on new software is extremely important in following QA protocols, the recording of defects, issuing of reports and assisting the designers on fixing issues are equally important parts of the process that I'd love to let shine here at Guidewire Software."
7.
Talk about a recent successful project that you worked on that required you to navigate some troubled waters during the project. What were the roadblocks and how did you overcome them?
While your resume and your past experiences can easily show your interview that you have the technical abilities for this position with Guidewire Software, your interviewer needs some insight on your problem solving skills. This question allows your interviewer a chance to see how you handle adversity by using resources available to you. In your answer, talk about your ability to think critically and leverage people and resources to the advantage of beating a roadblock in your work. Make sure that your answer provides an example of a project that ended in success.

Ryan's Answer #1
"A couple of years ago, I was the lead architect on a new software package that we were developing. As in any project, I was tasked with reviewing and approving the code the would be enveloped in the software. Because the final code impacted our potential clients and this was certainly a unique package we were developing, I proposed putting together a focus panel of existing clients to discuss potential needs out of a new system. My senior leaders were very reluctant to do this as they didn't want any word getting out about the program in its infancy. Knowing that we really wanted their feedback to start the coding process, I worked with our sales staff to build a list of our most dedicated customers. Then, I approached out leadership with this group and they approved without reluctance. After putting together the focus panel and gathering their thoughts, we built a phenomenal program that exceeded all of our sales and performance expectations."
Ryan's Answer #2
"I know that a large part of my success in the software architecture field is due to my ability to work collaboratively with others and provide mentorship to those on my team. On a recent project, I faced a design engineer that was very rigid in their ways and was unable to conform with new requirements for a system we were designing. In one of our first planning meetings, it became very evident that he would be unwilling to change in his ways. Being a person that wants to talk things out before escalating things further, I invited him to my office to talk one on one. I used a very educational approach to explain why we would be using the process we would be and I encouraged his participation in that approach. He hesitantly agreed. As we moved from design phase to the implementation phase, the engineer went right back to his old way of doing things and not embracing our new process. Rather than upsetting the entire project time, I immediately approached the engineer with a your either on board the ship or off the ship approach. Rather quickly, he asked that his seat on the team be reassigned to another engineer. In doing that quickly, our project was back up and running with success."
8.
Do you have experience working with data in a cloud computing environment?
Over recent years, more and more companies are converting to cloud based computing services because the conversion allows them to save money and have better auditing trails. As a prospective data engineer with Guidewire Software, your interviewer will be looking to hear that you are at least familiar with the concepts of working with cloud based data. Talk in details about the experiences you have while keeping your mind open to working with more in the future if hired with Guidewire Software.

Ryan's Answer
"My current organization has been using Apprenda, a PaaS, that allows us to develop, test and maintain our software projects. I also have experience mining and converting data off of public, community and private cloud networks. If hired here at Guidewire Software, I think I would bring a wealth of cloud based experience to the data engineering team."
9.
What skills do you use to cope with the day to day stress and pressure on the job?
In modern technology industries, consumer demand has led to high volume of work and high pressure situations to work on tight deadlines. To prove that you are able to handle high stress, high pressure situations on the job, your interviewer is looking to hear first hand how you handle this type of environment in your own words. As you answer the question, try to turn potential perceived stress into a positive by highlighting your personal skills that enable you to perform well in those situations. If possible, try to use specific examples in your answer.

Ryan's Answer #1
"Where many others get overtaken by stress to the point that they can't function in this field, high pressure situations sharpen my focus and that helps me work through them with ease. Last year, I was assigned a high priority, short notice project for a high profile customer. My manager gave it to me because of my proven success in those situations. From the start, I created a timeline for completion and mapped out a plan to make it happen. While staying in communication with my leaders and the client, I was able to create a great system update in just a few short weeks."
Ryan's Answer #2
"I am confident in high stress work situations because of my ability to adapt, communicate and be organized in my work. These skills came in very useful a few weeks ago when our support staff were experiencing an extremely high volume of help desk calls. My adaptability helped me go with the flow and handle items on at a time. My communication skills enabled me to quickly and efficiently call on needed support. My organization skills helped me be prepared for anything on that day and enabled me to work through tickets in a quick and efficient manner."
10.
What programming languages would you consider yourself fluent in?
While this question gives your interviewer insight into the diversity of your programming language experience, they most importantly want to know that you are adaptable and able to learn on the fly if needed. Talk about the different languages that you consider yourself fluent in and, if possible, do as much research into Guidewire Software as you can prior to your interview and try to speak to the specific languages that they work with.

Ryan's Answer #1
"From the start of college, where software engineering grew into a passion for me, I've become very fluent in Java, JavaScript and C++. My current role has me working primarily with C++, but I pride myself on my ability and passion to learn new programming languages and would be able to do so if hired for this role with Guidewire Software."
Ryan's Answer #2
"During my training to be an engineer and then in my current role since graduating, a majority of my experience falls within Python. My current role delves deeply into artificial intelligence and Python is awesome with this advanced technology. As I understand it from talking to another engineer here at Guidewire Software, a requirement would be for me to learn Scala. Though I haven't worked directly with Scala, I believe my experience and willingness to learn would have me up and running in no time if hired for this role."
11.
What do you consider to be a good litmus test for when you would automate a test process for a new system versus testing manually?
As your role with Guidewire Software will look to help further their automate testing processes for new systems, you will need to have a good sense for when automation makes sense and when it does not. Reiterate your sense for this to your interviewer by sticking to the high level response that repetitive tasks, as are common with large software companies, are prime candidates for automation whereas one time test cases are not.

Ryan's Answer #1
"Having been in automation in both manufacturing for many years and now software for the last three years, a common misconception among people is that automation can help improve any situation and that couldn't be further from the truth. The amount of time, effort and resources that goes into an automation process makes it ideal for repetitive tasks and tests that have multiple data sets. If a testing process calls for unique and one time process, it would make the most sense to run that process manually."
Ryan's Answer #2
"I"n my current position, most of the automation testing that I design is in program sanity testing. These automated tests work great because they run on similar systems following changes in code to ensure that no bugs remain in the system. If our group of engineers are working on unique, one off type projects, my automation processes are not utilized."
12.
What software analysis and design tools do you have familiarity working with?
As a software engineer for Guidewire Software, your interviewer wants to hear that you have experience in utilizing tools that you make you more proficient in your work. Dig back on your past experiences and talk openly about your experiences with the different analysis and design tools that are available to help you be better in the work that you do. In the end, make sure that your interviewer understands that you are proficient in the use of these tools and open to learning and using new tools as well.

Ryan's Answer #1
"As my career and experience in software engineering has grown over the years, I've come to really appreciate and utilize these tools that are available. A great example of this would be my recent education and use of Structured English for designing insurance claim software for a large auto insurer. The simplicity of the structured decisions in the program were a perfect example of a program that could utilize the tool and the end product ended up very functional for our customer."
Ryan's Answer #2
"I have great working knowledge in creating and reading data flow diagrams. To help with both our own sales staff and with customers, DFD's have been super helpful and I consider myself very proficient in creating them. I've also recently been introduced to decision tables to aid in product testing. I was working on a new system that involved some very complicated business rules and the decision table helped outline everything perfectly for our testing."
13.
We seek to hire highly ambitious people. Where would you like your career with Guidewire Software take you?
Have you researched Guidewire Software enough to know how their internal hierarchy works? Do they have a variety of departments and management levels, offering you choices when it comes to carving out your career path? Talk to the interviewer about your career ambitions specifically related to this role and their organization.

Ryan's Answer #1
"One of the reasons I was so excited to interview with Guidewire Software is because of the endless growth opportunities you appear to offer your high performing employees. My biggest ambition is to be awarded a management role in the next 3-5 years."
Ryan's Answer #2
"What interests me most about your company is that there are so many options when it comes to career growth. Ideally, I would like to earn my way into a team lead role, then a division manager position in the digital management department. Eventually, a CDO (Chief Data Officer) level role would be ideal. Of course, I understand that this will take many years of dedication and hard work."
14.
Do you have experience working with different CASE tools? If so, what do you have experience with?
The world of software engineering has greatly benefited from advancements in computer aided software engineering tools. Because Guidewire Software is at the forefront of the industry, your interviewer will be looking to hear which tools you have experience with. Make sure not to concern yourself with providing a correct answer here, but rather focus on your flexibility to learn new aides when needed while explaining what you have experience with.

Ryan's Answer #1
"In my current role, I regularly utilize both diagramming and web development tools. The diagram tools assist our software projects by outlining the system data and components in a graphical form for us and this saves us a great amount of time while also being very reliable. The web development tools greatly help me visualize site changes that I am making because I don't have a deep background in web development. If hired for this position, I'd look forward to learning other CASE tools for prototyping, quality assurance and maintenance."
Ryan's Answer #2
"During my career and in my experience with CASE tools, most of my experience is in the lower CASE elements that focus on coding and testing the software after initial development. CASE tools have certainly made life as a software engineer more efficient and effective and I'd look forward to learn any new CASE tools if hired for this position here at Guidewire Software."
15.
If hired for this position here at Guidewire Software, would you be comfortable handling overall project manager responsibilities for new software development?
As a skilled software engineer, you have all of the necessary tools in your bag to be a successful engineer at Guidewire Software. This question is allowing your interviewer to get a better sense of your project management skills and people skills if you were to join the team at Guidewire Software. In your answer, talk about your ability to estimate the time and cost of a project, the staffing needed and the overall scope of planning for a particular project. If you have direct experience in being the lead on a large development project, be sure to discuss that experience with your interviewer.

Ryan's Answer #1
"Looking to join the team here at Guidewire Software directly out of college, I feel very confident in my abilities to manage the entire scope of a new development project. I have leadership experience as my campus' president of the software engineering club. In that role, I developed skills that would help me utilize staff and resources in the best way possible. During my internship, I was exposed to the planning stages of new projects and I have a very good feel of estimating the budget and length of time needed to have a fully functional system."
Ryan's Answer #2
"I would absolutely be comfortable if tasked with project manager duties here at Guidewire Software. In my last two roles, I have led successful projects that started with great planning and budgeting process and went through to completion with great people and processes in place under my leadership. While it's not a regular duty for me in my current role, I always welcome leadership duties."
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28 Guidewire Software Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.
Interview Questions
  1. Here at Guidewire Software, we strive for continuous delivery and continuous deployment with our software. Are you familiar with these processes in your current work?
  2. In your opinion, what has been the biggest advancement in technology this past year?
  3. The next cloud engineer that we hire here at Guidewire Software needs to be able build a system that can handle a high amount of traffic. How would you test our system's ability to handle large amounts of traffic?
  4. At Guidewire Software, we rely on a full team effort to deliver top quality products to our customers. Tell me about a time that you worked well as part of a team. Are you comfortable in a similar role here?
  5. What do you feel are the primary features and benefits of the Java programming language?
  6. Here at Guidewire Software, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?
  7. Talk about a recent successful project that you worked on that required you to navigate some troubled waters during the project. What were the roadblocks and how did you overcome them?
  8. Do you have experience working with data in a cloud computing environment?
  9. What skills do you use to cope with the day to day stress and pressure on the job?
  10. What programming languages would you consider yourself fluent in?
  11. What do you consider to be a good litmus test for when you would automate a test process for a new system versus testing manually?
  12. What software analysis and design tools do you have familiarity working with?
  13. We seek to hire highly ambitious people. Where would you like your career with Guidewire Software take you?
  14. Do you have experience working with different CASE tools? If so, what do you have experience with?
  15. If hired for this position here at Guidewire Software, would you be comfortable handling overall project manager responsibilities for new software development?
  16. Give an example of a time that you used a universal design practice in your work as a UI or UX designer. Why was it important to do this?
  17. What would you say is your top non-technical skill that will help you succeed in this role here at Guidewire Software?
  18. In Java, why shouldn't you use strings to store a password?
  19. Talk about a time when things didn't go as planned on the job. What was the situation and what allowed your to persevere in that situation?
  20. Would you say that you are a goal oriented on the job? What would I be able to do as your manager to help you achieve your goals if hired here at Guidewire Software?
  21. If you were asked to review a colleague's code that they had written, what key things would you look for?
  22. How would you handle a situation where a colleague was being very difficult to work with?
  23. What experience do you have in the different types of software maintenance?
  24. If hired for this position at Guidewire Software, what leadership skills would you bring to our team?
  25. How do you feel cloud computing has positively impacted the software industry?
  26. Do you have experience writing a custom exception in Java?
  27. What unique values can you bring to Guidewire Software in your user experience design skills?
  28. Our cloud computing at Guidewire Software requires our experts to take proper security measures in their work. What security measures are you familiar with utilizing in a cloud platform?
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