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Global Relay Communications Interview
Questions

27 Questions and Answers by Ryan Brunner

Published December 16th, 2019 | Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.
Question 1 of 27
Do you have experience working with different CASE tools? If so, what do you have experience with?
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How to Answer
The world of software engineering has greatly benefited from advancements in computer aided software engineering tools. Because Global Relay Communications is at the forefront of the industry, your interviewer will be looking to hear which tools you have experience with. Make sure not to concern yourself with providing a correct answer here, but rather focus on your flexibility to learn new aides when needed while explaining what you have experience with.
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1.
Do you have experience working with different CASE tools? If so, what do you have experience with?
The world of software engineering has greatly benefited from advancements in computer aided software engineering tools. Because Global Relay Communications is at the forefront of the industry, your interviewer will be looking to hear which tools you have experience with. Make sure not to concern yourself with providing a correct answer here, but rather focus on your flexibility to learn new aides when needed while explaining what you have experience with.

Ryan's Answer #1
"In my current role, I regularly utilize both diagramming and web development tools. The diagram tools assist our software projects by outlining the system data and components in a graphical form for us and this saves us a great amount of time while also being very reliable. The web development tools greatly help me visualize site changes that I am making because I don't have a deep background in web development. If hired for this position, I'd look forward to learning other CASE tools for prototyping, quality assurance and maintenance."
Ryan's Answer #2
"During my career and in my experience with CASE tools, most of my experience is in the lower CASE elements that focus on coding and testing the software after initial development. CASE tools have certainly made life as a software engineer more efficient and effective and I'd look forward to learn any new CASE tools if hired for this position here at Global Relay Communications."
2.
We are looking for innovators to join us here at Global Relay Communications. Where have you brought innovation in automation to a process in your career?
Innovation in software has occurred in many phases over the last 20 years and Global Relay Communications is always striving to be on the forefront of innovation in their field. For this question, think back on your automation experience and talk about a concept that you helped create that you felt was innovative. Really sell your interviewer on your ability to think outside of the box with this question by hammering home the idea that you can help bring new innovations to the team at Global Relay Communications.

Ryan's Answer #1
"To be very honest with you, I was really drawn to the automation side of engineering because of the constant need to be flexible and continuing me education to stay ahead of new trends. Last year, I helped develop a codeless test automation for my company that brought together our software engineers and end users to test in environments in a fast and efficient manner. The codeless testing was a first for my organization and really helped free up time for our software engineers to come up with solutions rather than spend time testing."
Ryan's Answer #2
"About four years ago, I was on a team that developed an AI bot that could test scripts and provide analysis on extremely large amounts of data in a short period of time. Our work focused on the algorighms that the AI would utilize in its testing work. From the start, the AI process was extremely accurate and efficient. Now, as things have changed over time, modifications to the AI system all center around changes to the algorithms. Based on our success, we presented our AI system at a national conference last year and it received a lot of great accolades."
3.
If you were asked to review a colleague's code that they had written, what key things would you look for?
For this question, your interviewer will obviously be looking to hear that you have adequate knowledge when it comes to coding processes. But most importantly, your interviewer will be looking to gauge your ability to be a team player and focus on the bigger picture when working on a project. In your answer, focus on your attention to detail and your ability to help others when needed.

Ryan's Answer #1
"As an experienced software engineer, I fully expect my colleagues to reach out to me for my insight and I never hesitate to provide open and honest feedback. When asked to do this, my main focus is ensuring that the code is readable and functional. If there are lines of code that need to be removed, I don't hesitate to let my colleague know that while also giving them feedback on why I feel it is unnecessary."
Ryan's Answer #2
"When I'm asked to do this in my current position, my main focus is on regulatory requirements that were put in place for the project and security issues. I work with a team of great engineers that are very efficient coders and these two areas are most often overlooked."
4.
If you were working on a project here at Global Relay Communications that came with frequent changes in user requirements, how would you handle that situation?
For a system analyst, situations like this can bring stress into the work equation very easily as it can feel like work that is being done is useless for the end user. Rather than looking at it from the pessimistic point of view, try and steer your answer toward the positive by highlighting how you could improve any future processes or learn from the situation moving forward. Make sure that you are very open to the fact that you are an open communicator and don't hesitate to do so when needed.

Ryan's Answer #1
"I am a realist and know that in the software world, user requirements change on a very routine basis. But, if I were to notice that changes were happening in an out of line manner, I'd first look at our own internal processes to see where we can improve. If a requirement document needed updating, I would work with my engineering team to ensure that was done. Then, I would pick up the phone to speak with our customer that put through the request to get firsthand knowledge about the situation. In my experience, this is the best way in ensuring that user requirements changes are effective on the first try."
Ryan's Answer #2
"Having recently been in a similar situation, my first step was to document all email communication surround the changes that had taken place up to that point. By getting all of the conversations in one spot, I was able to document all of our known requirement changes and I sent them to the key decision maker from the customer to both sign off on and prioritize the changes we were to be making in the near future. This gave the customer the ability to provide direct feedback and feel a part of the direct process while also outlining our priorities moving forward."
5.
If hired for this position here at Global Relay Communications, would you be comfortable handling overall project manager responsibilities for new software development?
As a skilled software engineer, you have all of the necessary tools in your bag to be a successful engineer at Global Relay Communications. This question is allowing your interviewer to get a better sense of your project management skills and people skills if you were to join the team at Global Relay Communications. In your answer, talk about your ability to estimate the time and cost of a project, the staffing needed and the overall scope of planning for a particular project. If you have direct experience in being the lead on a large development project, be sure to discuss that experience with your interviewer.

Ryan's Answer #1
"Looking to join the team here at Global Relay Communications directly out of college, I feel very confident in my abilities to manage the entire scope of a new development project. I have leadership experience as my campus' president of the software engineering club. In that role, I developed skills that would help me utilize staff and resources in the best way possible. During my internship, I was exposed to the planning stages of new projects and I have a very good feel of estimating the budget and length of time needed to have a fully functional system."
Ryan's Answer #2
"I would absolutely be comfortable if tasked with project manager duties here at Global Relay Communications. In my last two roles, I have led successful projects that started with great planning and budgeting process and went through to completion with great people and processes in place under my leadership. While it's not a regular duty for me in my current role, I always welcome leadership duties."
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