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Global Governance Advisors Interview
Questions

25 Questions and Answers by
| Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.

Question 1 of 25

Do you have experience in engaging a corporate board during a change management process?

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Global Governance Advisors Interview Questions

  1. 1.

    Do you have experience in engaging a corporate board during a change management process?

      During change management processes for organizations, the board is often the biggest leverage point for making a difference in the success of a project. Ideally, your interviewer is looking to hear that you have experience in managing a change process while involving the board. If you have experience, talk in detail about the project and how you engaged the leaders on the board. If you don't have direct experience in this facet, speak hypothetically on how you would handle this situation using your experience in working with corporate governing boards.

      Ryan's Answer

      "Last year, I worked with a large manufacturer on implementing a change process to increase production for a couple of new lines of products. One part of that change management process included meeting with the company's board of directors. My role in meeting with them was discussing the resources that would be needed for successful implementation of the project. Resources included both financial and manpower, so they ultimately had to approve the details of the project for it to be a success. My approach was to focus on results of the project and they ultimately approved after one week of thought."

      Ryan's Answer

      "Involving the board of directors in a major corporate change is important for many reasons. They need to have buy-in into the end results and more often that not, they can provide some expert insight into the heart and soul of the organization that is useful. For more recent projects, presenting to and talking to the board is an initial step that I take now. A couple of months ago, I presented at a board meeting of a large healthcare organization and following my presentation, two members of the board volunteered their time to be on my project team. I considered this a huge win!"

  2. 2.

    In what ways would our clients here at Global Governance Advisors benefit from your knowledge and services?

      This question is your chance to talk about the unique skills and knowledge that you would bring to Global Governance Advisors and that is exactly what your interviewer is looking to hear. In your answer, keep your focus centered on how clients of the organization will benefit from the things that you bring to their table because Global Governance Advisors is client focused in all that they do. To be effective with this answer, be sure to do your research on the clients at Global Governance Advisors and think about how your experience will be beneficial for them.

      Ryan's Answer

      "As you can see from my resume, I have extensive experience in risk management in the healthcare industry. Having worked with some major players in the industry, your healthcare clients would benefit the most from the experience and solutions I could help provide them. Not to leave other industries out, I think my experience in the healthcare realm will also translate nicely to your clients in other areas of the private sector."

      Ryan's Answer

      "Having worked in accounting and tax law in a few different industries during my career to this point, I also have the unique experience of creating new organizational policies and procedures in my current role. In hearing more about this role, I think this experience would be very beneficial for your clients as I would be helping advise them in their practices and creating new policy would be crucial in that process."

  3. 3.

    We value accountability at Global Governance Advisors. If a customer sent a formal complaint about an interaction with you, how would you handle it?

      Assure the interviewer that you are a person of integrity who will take responsibility for any shortcomings in the workplace. Briefly explain to the interviewer that you will handle Global Governance Advisors customers with great care.

      Ryan's Answer

      "I understand that Global Governance Advisors has put a lot of work into building these long-term client relationships. If one of your clients complained about my communication with them, I would take full responsibility for my actions and issue an apology. I would also be open to feedback to avoid future incidences. Rest assured, in my 15 years of employment, I have not had any clients complain to my employer about my work ethic or delivery of service."

      Ryan's Answer

      "Constructive feedback is difficult to swallow at times, but it's helpful for me to remember that everyone receives constructive feedback from time to time. I will always do what is required of me to renew a client relationship."

  4. 4.

    What do you see as a potential hurdle you would have to overcome to be able to work with groups of high level leaders at our clients on their team development?

      The role that you are interviewing for at Global Governance Advisors will put you in front of high level leaders at the clients you will be working for and you will have to possess the confidence and ability to work with them directly on team building and promotion. Dig deep to think about what you believe your biggest hurdle will be in that situation and talk to your interviewer about your plan to overcome that obstacle. Make sure that your learning opportunity promotes your insight into the role that you are interviewing and potentially points out an area of inexperience that have that you see as a great opportunity.

      Ryan's Answer

      "In talking to another employee here, I understand that this role will have me working across a pretty broad spectrum of industries and I honestly see this as the only hurdle I will have to overcome from the start. As you can see from my experience, my professional experience has strictly been in the retail industry adn this role will really push me to learn healthcare, manufacturing, sales and other industries so I can speak knowledgably to the businesses of my potential clients. I have great research skills and would utilize this skill to get to know my clients and their businesses very well if hired for this position."

  5. 5.

    Being successful in consulting and working here at Global Governance Advisors requires the ability to work effectively with Type A personalities. What are your experiences in working with this personality and how did you make the relationships a success?

      To first understand this question, it is important that you know that Type A personalities are exemplified by being competitive, motivated, organized and goal driven, among many other traits. These traits often lead to success in high level roles within organizations and your chances of working with this personality type are high. Think of a time you worked with a typical Type A personality and explain the methods you used to ensure that you had a sound and successful working relationship. Make sure that your interview walks away knowing that you can work effectively with difficultly driven individuals with high expectations.

      Ryan's Answer

      "For the last six years, I have worked under your prototypical type A personality as my director. Being a self admitted type B, being under my new director was difficult at first. For me to be successful under her and for our relationship to flourish, I learned quickly that she liked me to regularly communicate timelines for projects and give updates when necessary as she was very time driven. As well, small talk and getting to know me personally wasn't a priority so our communications to this day are pretty succinct and to the point. In this role, I would feel very comfortable with working with high level type A's because of my firsthand experience."

      Ryan's Answer

      "If you haven't been able to tell during my interview so far, I am a type A personality myself. My personality has helped me become very successful as a Financial Analyst. Having had formal training in the different personality types, I know that I need to take a meticulous approach when working with other type A personalities. My current team is loaded with type A's and regular communication is key in ensuring that expectations are clear and timelines are being met. If hired for this position, I would know my place in working with leaders from clients and I can easily be both cognizant of my approach and have the ability to put my desire to be in the lead aside with them when needed."

  6. 6.

    What experience do you have working with corporate governing boards? What role have you seen them play?

      In this role with Global Governance Advisors, you will have the opportunity to work with boards of directors with clients. As part of this duty, it is important for you to understand that boards have a unique perspective of representing shareholders or the general public in relation to the direction that the organization is moving. In some cases, board members are elected. For this question, talk about any experience that you do have in working with corporate boards and talk about your role in that interaction. Then, explain the importance that your role can play with the clients of Global Governance Advisors and ensuring that corporate governance is sound and running smoothly.

      Ryan's Answer

      "In my current role, I have consulted with boards of directors on business ethics training. The boards that I have worked with were all very diverse, spanning across many industries and of many different sizes. Many included elected community members, union representatives and C-level executives from within the organization. While all boards I have worked with had the best financial interest of the organization in mind, the ethics training was important in ensuring that their organization was conducting business in an ethical, safe and legal manner. I am comfortable in providing training and speaking with boards of directors and would look forward to doing so with Global Governance Advisors."

      Ryan's Answer

      "My experience working with governing boards falls within self-assessments and action planning for the future. The assessments I have conducted have led to helping governing boards build on their strengths, identify areas for growth and prioritizing steps moving forward to increase the boards effectiveness. During these processes, I've sat in on board meetings, conducted group and 1:1 interviews and had difficult conversations with high level leaders of organizations. The great experience I have working across the healthcare and manufacturing industries would be a huge asses to your clients here at Global Governance Advisors."

  7. 7.

    Global Governance Advisors values philanthropy and community giving. How do you choose to give back to others?

      The interviewer would like to know that you are socially responsible and a team player - even outside of the workplace. Your answer can be as simple as babysitting your grand-kids every Sunday, to a standing-volunteer gig, to charitable contributions.

      Ryan's Answer

      "I work a lot but, when I do have free time, I spend that with my grand-kids. It helps to give my son a bit of a break as he is a full-time single dad. In addition to this, I volunteer at the local drop-in center every Christmas to help feed the homeless. Giving back is very important to me."

      Ryan's Answer

      "Volunteering and charitable acts are important to me. I spend time volunteering at the local drop-in center every Sunday."

  8. 8.

    Being successful in the consulting industry requires adaptability and the ability to learn a business fast. What would be your approach to help you learn the ins and outs of a new client?

      Global Governance Advisors contracts with businesses in different industries for their services and it is likely that your job would require you to learn the fine details of each business that you would work with. Demonstrate your ability to be flexible by giving examples of times you've had to do this during your career. As well, describe the approach that you would take to get the know the businesses you would be working with so you can apply your knowledge and expertise toward helping them.

      Ryan's Answer

      "As you can see from my resume, I've been in corporate training and education for over ten years. In my current role, I have to use similar techniques working with different departments to try and tailor programs that meet their specific needs. I feel that my current approach of hosting an intake meeting with leaders would be effective in a consulting role with external customers. The current intake meetings that I lead are an opportunity for me to ask questions and learn as much as I can about my customers. In turn, it is an opportunity for me to lay the groundwork for the project and set expectations. Do you see this as an effective approach for this role?"

      Ryan's Answer

      "Having worked in quality roles for most of my career in both the private and public sectors, I think my career experiences have shaped me well for this role. Transitioning to a consultative role would definitely be a transition for me and the biggest transition will be this need to work in many different industries. For me, researching clients, their business and their industry will be the first step to my approach in learning about them. I want to make a great first impression when I am face to face with a new client and that first impression starts with my knowledge. Then, my openness and ability to communicate would take over when I am working directly with clients. I know the right questions to ask for laying out quality initiative projects and I know the right things to educate clients on."

  9. 9.

    How would you go about conducting a compensation analysis for executive level positions with our clients at Global Governance Advisors?

      Due to the fact that a lot of organizations do not include executive level positions in their salary grades or ranges, this position with Global Governance Advisors may provide the need for you to conducts compensation analysis studies for clients. Talk to your interviewer about your experience in conducting compensation analyses during your career and walk through how you would do this executive level positions. In the end, reiterate the importance of how you would obtain buy-in on this process from the clients you would be working with.

      Ryan's Answer

      "My first step to conduct the compensation analysis for the position would be to speak with leaders from the client and learn more about the position and the goals for the position and the eventual hire. This would enable me to effectively compare this position to currently existing positions. Then, I'd use market research that I have access to or could find to have a comparable salary. Fully understanding that executive level positions can vary greatly from industry to industry, I would use every detail possible to get the best analysis and final salary number possible. This process, when detailed to clients, would pain a clear picture for them to gain belief in the process."

  10. 10.

    Talk about a time you had to work with a very difficult person. What was the situation and how did you handle it?

      At some point in any person's career, they have to work with a colleague or customer who is extremely difficult. Rather than looking to hear the fine details as to why this person was difficult, your interviewer will be looking to gain insight into how you personally handled the situation and others like it to ensure that a sound relationship was fostered even when you faced difficult circumstances. In your answer, some key things to focus on are your ability to be tolerant, understanding and a great communicator in these situations.

      Ryan's Answer

      "In my current role, I have a customer that flies off the handle very easily if things don't happen just right and I learned this from my first interactions with him. In seeing this happen from the start, I have always maintained a calm demeanor when he was upset and showed empathy by asking questions about his expectations and how to fix situations for him. To this day, I expect difficulty from him when we work together and the years we've had a working relationship together have better prepared me for more clients like him in the future."

      Ryan's Answer

      "A couple of years ago, a close colleague of mine had a very abrupt turnaround in her attitude and performance on the job. She was very curt and abrasive in conversations when she was normally very talkative and friendly on the job. After noticing some concerns in her work, I approached her with an open mind and asked her what was going on to cause these things to change. I showed concern and approached her as a friend and this approach prompted her to tell me about some issues happening in her personal life. By taking this approach, rather than getting upset or even made with her, I showed her that I cared and valued her as a person and my approach helped her open up and turn her life at work back around to the positive side."

  11. 11.

    What interests you in joining the business consulting world here at Global Governance Advisors?

      Anytime the question regarding why you want to join the company is asked, it is very important to do your research on the organization and the position you are interviewing for so you can match your skills and desires to the job. In your answer here, be sure that you also speak to the potential move to a consultative type role if this will be the first time for you with a consulting organization. Be sure to highlight your qualities that make you an ideal fit for the job.

      Ryan's Answer

      "At this point in my career, I feel like I have really maxed out my capabilities in my current role as the IT Director with my current organization. Over the past two or three years, I've found so much fulfillment in my work when I've been helping others and providing education to them that I've narrowed my job search down to the IT consulting field. The prospect of helping other IT departments grow and become more efficient under my consultation is an adventure that I would love to embark on here at Global Governance Advisors!"

      Ryan's Answer

      "As I've grown in my role in the Training & Education department with my current employer, I've gravitated toward leadership development and succession planning with my organization and I'd like to bring these skills to work here at Global Governance Advisors as this position fits right in that mold. Using my experience and knowledge, you'll quickly find that I have a great ability to work alongside and train the top level executives with your clients in a manner that is professional and effective at the same time. My experiences in both healthcare and manufacturing sound like they'd fit well with your client base as well."

  12. 12.

    Here at Global Governance Advisors, you may be asked to work on the corporate governing structure and its effectiveness for a client. How would you measure the effectiveness of a board of directors?

      As people have more and more access to knowledge and information, investors, regulators and other key stakeholders are demanding high level results from the boards of most organizations. Because of this fact, many clients at Global Governance Advisors seek out their services to measure the effectiveness of their boards. If you have direct experience in evaluating and measuring the effectiveness of a board, talk about that experience. If you don't have direct experience, talk about the need for evaluation to go beyond measuring if the board performed their responsibilities and dive into further measures that truly impact the organization.

      Ryan's Answer

      "If I was asked by a client to measure the effectiveness of their board, I would first seek to find out if any predetermined measures for success had been developed. If there had, we could look at calculating success in those areas as a starting point. Then, whether they had already established measures or not, I would use my expertise to delve into measuring aspects managing operations of the business and the corporate structure of the organization. These measures are often overlooked by corporate boards and are imperative to the successes of any business."

      Ryan's Answer

      "I am a firm believer that measuring a corporate governing structure must ultimately be led from within, so I would see myself as a true consultant in giving board leaders the knowledge and tools to lead a successful evaluation of their work. In my experience and work in the past, corporate governance is best measured on the following three items: how they lead, how they manage and how they contribute to the organizations success. I have steadfast measuring techniques for these items that I'd love to bring to your clients here at Global Governance Advisors."

  13. 13.

    How did you maintain a good relationship with your most recent boss?

      The interviewer wants to know that you are capable of maintaining a harmonious relationship with those who are considered your leaders.

      If your relationship with your boss wasn't fantastic, what efforts did you take to make it better? Here are some suggestions:

      - Try to understand what your boss values the most
      - Keep your cool, even when you want to lose it
      - Anticipate their needs and stay one step ahead
      - Take leadership opportunities to show your worth
      - Adapt to their preferences

      Some basic ground rules for a stable working relationship with your boss are open communication, proactive listening, and not taking things personally. Discuss the ways that you cultivated a healthy relationship with your boss.

      Ryan's Answer

      "My current boss is a very particular individual. Over the years I have taken the time to understand her preferences, her stress triggers, and what she enjoys seeing in my work. I find that if I stay one step ahead and maintain a positive attitude, we can work productively together."

      Ryan's Answer

      "I value having a strong working relationship with my boss. I want to learn what they do and take on as much work to help our team as possible. I scheduled regular update meetings with my boss and went the extra mile wherever I could."

  14. 14.

    Do you have any experience in succession planning? If so, in what areas do you have specific experience?

      A key component to consulting services for leadership development is succession planning and for this question, your interviewer will be looking to hear what experience you have in this area and that you understand the key components to the succession planning process. If you have experience, be sure to highlight some examples and what role you played. If you don't have any direct experience in succession planning, be sure to research and be able to speak about the key components of the process.

      Ryan's Answer

      "With my current organization, I was directly involved in the creation of the succession planning processes for many of our key positions and this process really opened my eyes for how to be successful in the future planning. The first key item to undertake was identifying the key positions that we wanted to have succession plans for. We identified these roles by determining which roles were vital to the success of the organization and which roles would deter future growth if left unfilled. Once key roles were identified, I worked with leaders of and incumbents in those roles to build the key competencies for those positions. With these inventories of competencies now in hand, I worked with our HR staff to build plans for internal succession of selected employees and I helped build succession training programs for specific individuals. With this role at Global Governance Advisors, I think my experience would work well with your clients in many different industries."

      Ryan's Answer

      "My experience in succession planning falls in working with specific roles that I supervised and helping to identify great candidates to begin working with Human Resources staff on training and planning for future roles. During these processes, I used both quantitatvie performance data and personal experiences with my employees in identifying the best candidates. In planning to prepare for a leadership consulting role, I feel like I would bring great experience and ability to other key aspects of the succession planning process for your clients because I have extensive knowledge of different management roles adn their importance in the overall success of businesses."

  15. 15.

    Talk about a time that you successfully educated another individual or group in your area of expertise. What made your educational experience effective?

      The role that you are interviewing for with Global Governance Advisors will likely involve providing education to clients in your area of expertise. For this question, your interviewer will be looking to hear that you are comfortable and effective in providing education by having you talk about a time that you have done so. In the example that you provide, try to point out some key items to making business education successful like developing a plan/goals, respecting differing viewpoints/opinions, making it hands on and making it fun.

      Ryan's Answer

      "Probably the aspect that I love the most about my current job is being the lead for training new hires into our department. Because of my years of experience and my innate ability to effectively orientate new employees, my director asked me to take this duty about four years ago. My approach with any new hire is to customize their training based on their knowledge and experience so the training is effective for them. What works for one person may not work for another and I always need to be fluid with this. I also prioritize the need to make orientation and training a hands on experience for the new hire because classroom learning can only take a person so far in the learning process."

      Ryan's Answer

      "As you can see from my resume, I've spent the last seven years working in the corporate tax field. While in this job, I worked very independently for a private organization, so I've been out of the training and education side for a while now. During my first job out of college as a CPA though, I was very adept at providing education to the clients that I worked with on a daily basis. What I learned in that experience was the importance of putting material out there in a manner that the person being trained understood. As well, talking to clients and understanding my client's wants and needs were very important for me to be able to best educate them. I really believe that these skills would enable me to hit the ground running with Global Governance Advisors and your clients would benefit greatly."

  16. 16.

    What knowledge do you have of differing leadership styles and how would you work effectively with each in this role?

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  17. 17.

    For our clients here at Global Governance Advisors, how would you sell them on implementing a succession planning program for high level leaders in their organization?

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  18. 18.

    For many of our clients here at Global Governance Advisors, the ability to effectively negotiate executive compensation is key. What negotiating skills will you bring to our clients and what would you say your overall philosophy is regarding negotiating

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  19. 19.

    Working with our clients here at Global Governance Advisors often involves some initial conflict with our clients. How would you rate your ability to handle conflict or disagreements in the workplace?

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  20. 20.

    A key component to success here at Global Governance Advisors is building solid relationships with new clients. How do you effectively get to know new people and lay the groundwork for a long lasting relationship?

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  21. 21.

    At Global Governance Advisors, you will have the opportunity to work with high level executives and leaders from the companies we contract with. What experience do you have in working with people at these levels?

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  22. 22.

    What do you feel is the key to developing and/or operating a great succession planning program?

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  23. 23.

    At Global Governance Advisors we seek to hire those who think outside the box. When was the last time you made a suggestion for workplace improvement? What was the outcome?

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  24. 24.

    An often difficult part about working for Global Governance Advisors and our clients is the need to be fluent and adaptable to the cultures of our clients. Why would you say that you'd be able to handle this aspect of the job with ease?

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  25. 25.

    If you are hired for this position here at Global Governance Advisors, what do you think the biggest hurdle for you would be from the start?

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