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Giesecke & Devrient Systems Canada Interview
Questions

30 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 30

Why do you want to work for Giesecke & Devrient Systems Canada?

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Giesecke & Devrient Systems Canada Interview Questions

    1.

  1. Why do you want to work for Giesecke & Devrient Systems Canada?
    • This question can be tricky because it requires you to know enough about Giesecke & Devrient Systems Canada, Inc. to be impressed by what they do, and what they have to offer.

      Prepare for this question through due diligence! Review the company website first. If Giesecke & Devrient Systems Canada, Inc. is more service or client focused, you can read reviews of customers and find out about their reputation. Sometimes you can even find articles or press releases to give you a brief on their latest accomplishments, innovations or company culture. Pinpoint the highlights.

      Know the company vision so that you can quickly tell them that your values align. Sharing your knowledge on the latest company related news is a great indicator that you have a vested interest in them.

      Rachelle's Answer #1

      "I am impressed by your mission, and I love how much of an impact you make on the local community. Winning the community Humanitarian Award in 2016 was a remarkable achievement that stands out to me."

      Rachelle's Answer #2

      "I want to work for Giesecke & Devrient Systems Canada, Inc. because you offer the growth, development, and leadership opportunities I have been looking for. I see a long-term fit here which is important to me."

    2.

  1. At Giesecke & Devrient Systems Canada we seek to hire problem solvers. When were you able to resolve a workplace related problem?
    • Problem-solving and dispute resolution are critical skills to possess. Display to the interviewer that you are capable of problem-solving within the workplace and that you will do so with Giesecke & Devrient Systems Canada, Inc..

      Rachelle's Answer #1

      "In my most recent position we had a consistent problem with employees showing up late for their shifts or calling in sick at the very last moment. Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. For 180 days, my employees were rewarded for coming to work 10 minutes early. Also, for every month with zero sick days, a bonus was added. In the end, we awarded those with perfect attendance a $600 bonus. The bonus' cost us less money, in the end than the cost of lowered productivity due to absent employees. The program was a success, and upper management chose to keep it implemented for another six months. We will re-assess in December, but it seems to be working very well."

      Rachelle's Answer #2

      "I often solve small problems in the workplace related to merchandising. I am often researching new merchandising techniques to push out some of the older merchandise, to make room for the new."

    3.

  1. Workplace culture is important to us at Giesecke & Devrient Systems Canada. What type of work environment do you dislike working in?
    • Are you pretty flexible in your ability to work in most environments? Have you experienced a position where the atmosphere wasn't conducive to your productivity? Be sure to know the type of environment that is offered by Giesecke & Devrient Systems Canada, Inc., before the interview.

      Rachelle's Answer #1

      "I can be productive in most work environments, so long as the mentality is positive and teamwork is encouraged. I cannot work in an environment that feels negative or toxic."

      Rachelle's Answer #2

      "Rather than focusing on the negative, try spinning your answer into a positive focus: "I do best in a supportive environment where there is room to grow, the ability to ask questions, and healthy co-worker relationships."

    4.

  1. At Giesecke & Devrient Systems Canada we seek to hire those with a strong understanding of the computer, IT, and electronics industry. Walk me through your background and highlight your most relevant experience.
    • The interviewer can see that you have previous positions which qualify you for this job with Giesecke & Devrient Systems Canada, Inc.; however, they want for you to go into further detail on the roles which you feel are the most relevant to the position at hand. This question also helps the interviewer to see that you understand the job description and requirements of the role. If you do not understand the position requirements fully, a question like this will make that transparent to the interviewer. Be sure you know your stuff! Use the keywords provided in the job posting/job description to keep the attention of the interviewer.

      Rachelle's Answer #1

      "From my understanding of this position, you are looking for a professional who is skilled in X, Y, and Z. I bring about seven years of experience in each of those skills - primarily from my jobs with Company A and Company B. In total; I have over ten years of industry experience which means a full understanding of your organizations' primary focus."

      Rachelle's Answer #2

      "I feel that my current position is the most relevant to this particular role with Giesecke & Devrient Systems Canada, Inc. because we use the same software, and the business model is very similar. My current position aside, I have approximately ten years of related experience in skills A, B, and C - which you mentioned as required skills for this position."

    5.

  1. We value honesty at Giesecke & Devrient Systems Canada. Do you think honesty is always the best policy?
    • Is honesty always the best policy? Talk to the interviewer about your thoughts on honesty in the workplace.

      Rachelle's Answer #1

      "Sometimes full disclosure can damage someone's self-esteem. In reality, honesty isn't always best expressed in full. I believe it can be self-indulgent based on the person's intention. In those instances, honesty isn't always the best policy."

      Rachelle's Answer #2

      "I do think that it's best to be completely honest in as many situations as possible. I understand there are some times when telling the full truth will not help either party but, for the most part, I do agree that honesty is the best policy."

    6.

  1. What do you think our biggest business challenge is at Giesecke & Devrient Systems Canada, and how will you help?
    • The interviewer would like to see that you have more to offer than just a warm body in a seat! What is this particular company's biggest challenge, and how do you think that you can assist? This question requires research on Giesecke & Devrient Systems Canada, Inc., their business goals, and the competitive landscape.

      Rachelle's Answer #1

      "After speaking with you further about Giesecke & Devrient Systems Canada, Inc., and this role, I believe that the biggest challenge this company has faced is in hiring the right talent. I have a strong background in recruitment as well as management and do feel that I can assist with this hurdle. Having the right team players is imperative to a company's success and, if we can tackle that, I see great things happening."

      Rachelle's Answer #2

      "When I applied to Giesecke & Devrient Systems Canada, Inc. I knew exactly which gaps I would be able to help fill. I want to assist with refreshing your sales strategy. I would also like to help train your new hires to make a stronger impact on your clients."

    7.

  1. Do you have any questions for me about this role, or working for Giesecke & Devrient Systems Canada?
    • When the interviewer asks if you have any questions, you should always have at least one. By asking a question, big or small, you are showing the interviewer that you have insight, a thoughtful character and that you are engaged in this process.

      Do not ask questions about compensation, days off, sick days, benefits, or the like. Your question should be related to your fit for the position. Take this opportunity to find any potential objections to an employment offer, and squash them!

      Rachelle's Answer #1

      "I feel that you have given me a strong understanding of the requirements for this role and I thank you for that. Are there any hesitations when it comes to my suitability for this position?"

      Rachelle's Answer #2

      "Other questions you could ask include:

      - Can I clarify anything for you about my background?
      - Is there any reason why you would not hire me for this role?
      - When are you hoping to have this position filled?
      - What is your favorite part of working with Giesecke & Devrient Systems Canada, Inc.?"

    8.

  1. At Giesecke & Devrient Systems Canada we are always looking for new ways of improving services. Do you have any suggestions for us?
    • The interviewer is indeed not asking you to reinvent their wheel. The worst thing you could do here is speak negatively about Giesecke & Devrient Systems Canada, Inc. without any constructive feedback. If you do have a suggestion, keep it light and be sure to close your answer on a complimentary, and positive note.

      Rachelle's Answer #1

      "I think that you are doing an impressive job at Giesecke & Devrient Systems Canada, Inc. and I look forward to coming to work with you. If I could make any suggestion, I would recommend more updates on the company blog. People are interested in what Giesecke & Devrient Systems Canada, Inc. has to say!"

      Rachelle's Answer #2

      "I appreciate all of the hard work that Giesecke & Devrient Systems Canada, Inc. puts into the services and other creative solutions. My primary suggestion would be to include more digital downloads and worksheets related to your products on your company website. Customers greatly value free resources."

    9.

  1. We have multiple avenues for career growth. Where would you like to see your career with Giesecke & Devrient Systems Canada take you?
    • Interviewing, hiring, and onboarding is an expensive and time-consuming process for Giesecke & Devrient Systems Canada, Inc.. Since there are likely many career opportunities available to you at Giesecke & Devrient Systems Canada, Inc., be prepared to discuss how you would like to see your career grow. This shows the interviewer that you are engaged in this process and interested in becoming a long-term fixture in their organization.

      Rachelle's Answer #1

      "I was browsing your online job board to see what types of growth opportunities were available with Giesecke & Devrient Systems Canada, Inc.. One role that stood out to me was the IT Department Manager position. It seemed that this could be a very natural step in my career once I have grown with you for a couple of years. I'd like to learn more about what I can do to prepare myself for a role like that."

      Rachelle's Answer #2

      "In my current position, I have had my sights set on the senior leadership position in my department. If I were to join Giesecke & Devrient Systems Canada, Inc., my goal would be the same. I plan to take a few leadership workshops in the coming months to help get me there."

    10.

  1. Our industry is a competitive one. In your opinion, what makes Giesecke & Devrient Systems Canada stand out from our competitors?
    • It is vital that you thoroughly research Giesecke & Devrient Systems Canada, Inc. before your interview, as well as their competitors. Be prepared to talk about their competitive landscape and why Giesecke & Devrient Systems Canada, Inc. comes out on top. You can keep your answer brief but be as specific as you can. Show off the research you've done!

      Rachelle's Answer #1

      "I fully understand that this is a competitive industry. You get one chance to impress your customers, so first impressions are everything. When I looked online at the industry reviews, Giesecke & Devrient Systems Canada, Inc. seemed to have many more positive reviews than any competitor. You say on your website that your customer service values are the most important focus and that truly does stand out."

      Rachelle's Answer #2

      "After researching Giesecke & Devrient Systems Canada, Inc. I think that the verbiage you use on your website and your social media content has the most positive and customer-centered message. That was a real stand out to me."

    11.

  1. At Giesecke & Devrient Systems Canada we like to develop Subject Matter Experts (SME's) in multiple fields. If you could sum up your knowledge to one area of expertise, what would it be?
    • Everyone has their strengths and areas of expertise. The interviewer wants to know what your is. Talking about your strong suits is not bragging, but it can still be tough to pump your tires. Think about times in the recent past where your manager or co-workers have come to you for answers. Do you seem to have the answers when it comes to a particular subject? Perhaps you just completed additional education or certification in a specific area. Discuss an area where you think you bring above average industry knowledge.

      Rachelle's Answer #1

      "I have spent a few years sharpening my knowledge and expertise in X. In my current position, my coworkers will often come to me with questions relating to this subject. I am always happy to help, and if I do not know the answer, I will research until I have found one."

      Rachelle's Answer #2

      "If I could sum up my knowledge in one area of expertise, I would say that I am a subject matter expert in heavy duty electronics and equipment. I am very passionate about the subject. With that said, I do enjoy continued education in a range of subjects."

    12.

  1. As you know, we have a very high customer service standard at Giesecke & Devrient Systems Canada. If you could sum up your customer service style in 3 words, which would you choose?
    • Most companies rely heavily on their customer service reputation. Assure the interviewer that you will value their client base by providing the same excellent service they have come to expect from Giesecke & Devrient Systems Canada, Inc..

      When using keywords to describe your customer service style try to avoid overused terms such as 'friendly'. If there are keywords you see frequently used by Giesecke & Devrient Systems Canada, Inc. on their website, in their job postings, or in their job descriptions, you can draw on those as well.

      Rachelle's Answer #1

      "I have heard great things about the customer service provided by Giesecke & Devrient Systems Canada, Inc. and I look forward to joining your esteemed team. If I could sum up my customer service style in 3 words, I would choose attentive, personalized, and energetic."

      Rachelle's Answer #2

      "Here are some traits that many hiring managers look for when determining your ability to provide great service to their clients:

      - Ability to Handle The Unexpected
      - Attentive
      - Calming
      - Communicative
      - Confident
      - Intuitive
      - Knowledgeable
      - Patient
      - Persuasive
      - Positive / Positive Language and Outlook
      - Timely"

    13.

  1. Clear and simple communication is a must-have in our industry. Tell me about your communication skills.
    • When you are working with more complex products and services, it is imperative that you simplify your communication. Talk to the interviewer about your communication style and how it will benefit the goals of Giesecke & Devrient Systems Canada, Inc..

      Rachelle's Answer #1

      "I understand that Giesecke & Devrient Systems Canada, Inc. has built a culture of openness where your teams can bounce ideas off of each other. My communication style fits well with this. I put a lot of effort into keeping my communication style simple, engaging, and to the point. I enjoy collaborating with my team and participating in positive brainstorming sessions."

      Rachelle's Answer #2

      "Here are some communication-related keywords that you can use when discussing your communication skills:

      - Adaptable
      - Balanced
      - Clear
      - Decisive
      - Energetic
      - Fresh
      - Helpful
      - Logical
      - Mature
      - Open
      - Powerful
      - Relaxed
      - Sincere
      - Tasteful
      - Upbeat"

    14.

  1. If you are hired at Giesecke & Devrient Systems Canada you may become privy to trade secrets and confidential information. Are you willing to sign a non-disclosure agreement?
    • The interviewer would like to know that you are willing to comply with their non-disclosure requirements before you start working for Giesecke & Devrient Systems Canada, Inc..

      Your willingness to sign a non-disclosure agreement will tell the interviewer that you are not looking for a short-term employment situation where you can be frivolous with the knowledge that you gain. If you are not comfortable agreeing to sign a non-disclosure immediately, simply state your openness to reviewing the agreement.

      Rachelle's Answer #1

      "Yes, I am willing to take a look at your non-disclosure agreement. Most agreements are very reasonable and since I plan to work for Giesecke & Devrient Systems Canada, Inc. long-term - this is not a concern for me."

      Rachelle's Answer #2

      "I agree that non-disclosures are important in most industries and I am willing to sign one should I be hired at Giesecke & Devrient Systems Canada, Inc."

    15.

  1. We prefer that employees at Giesecke & Devrient Systems Canada have some form of post-secondary education. Walk me through your education and how you feel it has prepared you for this role.
    • You likely have your post-secondary education listed on your resume; however, the interviewer would like further details on your accomplishments, or experience in general.

      Perhaps you graduated top of your class! Did you receive any special accolades or recognition during your time in post-secondary studies? You can also discuss a course that you found intriguing.

      Rachelle's Answer #1

      "I have a Degree in Computer Engineering from DeVry University. I felt very prepared after earning my degree because the classes were incredibly hands on. I was able to learn a great deal about business management as well. These are all skills I feel would help me greatly in this position with Giesecke & Devrient Systems Canada, Inc.. Even though I worked part-time through my studies at DeVry, I was still able to earn excellent marks and graduate top of my class. I would bring the same level of engagement and enthusiasm to this role."

      Rachelle's Answer #2

      "I understand that Giesecke & Devrient Systems Canada, Inc. prefers hiring those with formal post-secondary education. Although I have not completed my degree, my seven years of related experience has given me a great deal of knowledge. I am prepared for this role because my current employer has allowed me to take many courses and workshops related to our industry. This year I have taken additional training in A, B, and C."

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