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Geosyntec Consultants Interview
Questions

28 Questions and Answers by Ryan Brunner

Published August 23rd, 2019 | Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.
Question 1 of 28
What knowledge do you have of differing leadership styles and how would you work effectively with each in this role?
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How to Answer
People that work their way through the ranks of the business world and find themselves in high level positions can lead with many different styles. For this question, be sure to do your research on the differing leadership styles and be able to speak about specific times you have worked with leaders with that style or how you would effectively work with each style. Make sure to speak to the importance of differing leadership styles equating to the need for an individualized approach to training leaders.
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1.
What knowledge do you have of differing leadership styles and how would you work effectively with each in this role?
People that work their way through the ranks of the business world and find themselves in high level positions can lead with many different styles. For this question, be sure to do your research on the differing leadership styles and be able to speak about specific times you have worked with leaders with that style or how you would effectively work with each style. Make sure to speak to the importance of differing leadership styles equating to the need for an individualized approach to training leaders.

Ryan's Answer #1
"I have received training on working with the most common leadership styles in the sales industry: transformational leadership, transactional leadership, autocratic leadership, bureaucratic leadership and democratic leadership. I also fully understand the important characteristics and personality traits that leaders in each style display. I have some personal experience training an autocratic leader very closely on promoting teamwork within his department due to low morale. For this leader, it was important for me to personalize my approach by teaching him about his leadership style and what the pro's and con's both were. From there, my focus remained outward towards his team and their performance and how his approach could help impact that positively. Moving forward from our training, his team definitely felt a positive uptick in their morale and production."
Ryan's Answer #2
"Having worked with leaders all across my current organization, I quickly came to realize that every leader works in and is motivated by their own unique set of circumstances. And because of those facts, it is important for me to take a personalized approach to training. I've worked with leaders that had a hard time delegating work and ruled with more of an iron fist than most others. For these leaders, a direct approach from myself as the trainer was required and a focus on the importance of teamwork and recognition were important. I've also worked with leaders on the opposite end of that spectrum that approached leadership from a very hands off perspective and were successful more on the administrative side of their roles. With these leaders, I had success in approaching training with an emphasis on establishing standards and procedures for their department and promoting their involvement with their team. I think my versatility in working with every leadership style would be an advantage here at Geosyntec Consultants."
2.
Customer service is our top priority at Geosyntec Consultants. What is your customer service philosophy?
Because Geosyntec Consultants puts so much effort into their customer service reputation, the interviewer needs to be confident that your customer service values align with theirs. Be sure to research the Geosyntec Consultants website and take note of any keywords they use when it comes to their customers. Match your language with theirs.

Ryan's Answer #1
"I noticed on your website that you put a lot of value into your customers by actively listening to their needs. You also survey them regularly while staying on top of industry trends so that you can provide them with innovative new services. To me, customer service goes beyond friendliness and efficiency. You need to understand your customer's business needs and have the ability to analyze their future needs so that you can respond appropriately to their business landscape changes."
Ryan's Answer #2
"As overused as this phrase may be, 'Service with a smile' has always been my customer service philosophy. Very few people can resist a great smile and a friendly interaction! Friendliness warms customers up, makes them more inclined to work with you, and also diffuses a conflict quickly."
3.
What are some of the bigger energy sustainability projects that you've been a part of during your career or training?
In looking to move to the consulting world at Geosyntec Consultants, your prior experience in energy sustainability projects will prove to be an asset for the clients that you will work with. Talk in detail to your interviewer about a major project or two that you were a part of. As you speak, be sure to reiterate that this type of project would be beneficial to clients that you will work with at Geosyntec Consultants.

Ryan's Answer #1
"With my current organization, I have traveled throughout central and South America to help design and build geothermal power plants for countries in dire need of efficient and environmentally friendly electricity. These projects have put me working with people from all over the world and I've learned so much great information that I can pass forward to the clients here at Geosyntec Consultants."
Ryan's Answer #2
"Solar energy has always been a passion of mine. I've had the opportunity to work with the installation of photovoltaic cells on the sides of large skyscrapers and the implementation of solar power towers in countries around the world. The power of the sun to create energy on earth is so powerful and I truly believe that our technology is just touching the surface of what we can harness. I would look forward to working with clients on new and exciting projects as we move into the future."
4.
Do you have any experience in 1:1 coaching of business leaders? If given the opportunity to coach leaders as a consultant here at Geosyntec Consultants, what skills would you bring to the table?
In looking to hire staff to work with the leaders of their clients, Geosyntec Consultants may be considering candidates from many different backgrounds. For this question, your interviewer will be looking to hear if you have experience in working with and possibly coaching high level leaders in the business world. Talk openly about any experience that you have and, most importantly, talk about the unique skills that you would bring to the table if hired for this role at Geosyntec Consultants.

Ryan's Answer #1
"After obtaining my MBA, I embarked on a career path that involved organizational development and corporate training in the healthcare and manufacturing fields. During my time in the healthcare industry, I was an integral part in coaching high level leaders and did get the opportunity to do so on an individual basis. In my training and experience, I believe that the key component of individualized leadership training is that it is customized to each individual to suit their needs. I have extensive experience in evaluating skill sets and developing individualized training to work on critical leadership skills. Last year, I developed an individualized training for my organization's new Chief Nursing Officer that was centered around having difficult conversations with staff. The new leader was highly equipped with all of the great skills for the position, but lacked the ability and confidence in this necessary aspect of the job."
Ryan's Answer #2
"During my experience working with and training leaders in the manufacturing industry, I think I have a great knack for working with Type A personalities and really reaching them and their needs. I am skilled at creating desired challenges for them to help develop and hone their skills like I did a few years ago with a newly hired Chief Operating Officer that struggled with interpersonal skills. My key with him was setting challenging goals in between our meetings and the plan worked to perfection. If hired for this role here at Geosyntec Consultants, this ability would be key with the leaders I would be working 1:1 with."
5.
As a consultant with Geosyntec Consultants, the ability to give sound risk advice to our clients is always expected. What's the greatest piece of advice you've ever given regarding organizational risk?
Upon first hearing this question, you may be left empty minded given the large number of ways you can answer this questions while trying to please your interviewer. At the heart of this question, your interviewer is looking to hear what you feel is the most important advice you have ever given a company or a particular person regarding the mitigation of risk. Talk about why this advice was important, how you learned it and how you still carry it forward to this day.

Ryan's Answer #1
"Throughout my career, I've always taken the time to network with other risk and compliance professionals. About five years ago at a national conference, I attended a breakout seminar on whistle blowing policies surrounding risk. I heard a colleague talk about a policy that their organization had adopted that removed all fear of retribution for employees that brought risk concerns forward to the risk manager. Upon returning from the conference, I approached our COO about adopting a similar policy and upon doing so, I considered this my greatest piece of advice ever. Right way upon communication, we had a few employees come forward with significant concerns that otherwise wouldn't have in fear of retaliation against them or a colleague."
Ryan's Answer #2
"What I learned early on in my career was that the need for having a long-term, extended outlook on potential risks and mitigation of those risks was extremely important. When I took my current job, my department was way too shortsighted in the risk prevention efforts. The best advice I've ever given was to our CEO to allow professionals in risk management to the table on financial planning and operational planning conversations for the future. If hired here at Geosyntec Consultants, this is one area of expertise that I could bring to your clients."
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