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Gati Ltd Interview
Questions

30 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 30

Considering your background is in an industry different from ours, what skills and characteristics do you have that qualify you for this position in this industry?

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Gati Ltd Interview Questions

  1. 1.

    Considering your background is in an industry different from ours, what skills and characteristics do you have that qualify you for this position in this industry?

      There are many ways that you can be a fit for a position, even though you do not come with direct industry experience. Think about the variety of skills that you have and how those can benefit another employer, despite the industry. These are your transferable skills, and they can include sales abilities, customer service experience, and software capabilities.

      Rachelle's Answer #1

      "Although my background is not in your precise industry, I have worked with many clients who have been in your industry. I bring excellent transferable skills that qualify me for this position. These skills include my advanced abilities in Excel, my outstanding cold-calling abilities as well as my proven background in team leadership."

      Rachelle's Answer #2

      "Here is a list of skills that can be transferable to any industry:

      - Exceptional communication
      - Experience learning new procedures and software
      - Public speaking
      - Negotiations
      - Delegating work
      - Training others
      - Building customer relationships
      - Developing supplier or vendor relationships
      - On-boarding and recruitment
      - Supervisory experience
      - Scheduling
      - Running meetings
      - Negotiations
      - Committee Organization
      - Clerical skills
      - Budgeting
      - Research and Reporting"

  2. 2.

    When have you had to think quickly in response to sudden change?

      Sudden changes will occur in the workplace from time to time. Assure the interviewer that you are capable of responding quickly, and professionally, to sudden changes in the workplace.

      Rachelle's Answer #1

      "I can think quickly on the job, and I do respond well to sudden change. Last week I was asked to tweak a presentation with just 30 minutes notice. The changes were significant, but luckily I work well under pressure. The presentation went well, and our clients were delighted."

      Rachelle's Answer #2

      "In my current position, my schedule is often changed with very little notice. I can adapt and change my schedule around to accommodate my employer, as much as possible."

  3. 3.

    We value our company culture at Gati Ltd. In your opinion, why is it important to develop relationships with coworkers?

      This answer may seem obvious to you because enjoying your time with coworkers is sometimes the best part about the job! If you aren't a naturally social person, this question may seem more challenging to answer.

      Talk to the interviewer about how you develop relationships with coworkers when you start a new job. Think about what is important to you about these relationships. Do your co-workers motivate you when you feel overworked? Do your coworkers give you a reason to show up to work when your boss has been giving you a hard time?

      Rachelle's Answer #1

      "I value my relationships with my coworkers because we support each other and make each other laugh when the work environment becomes intense. I have a coworker that I eat lunch with every day. We've helped each other out by simply listening to what's going on in each other's lives. It's nice to have colleagues who understand you on a personal level."

      Rachelle's Answer #2

      "All of the colleagues I have worked with have shared a very respectful relationship with me. We have similar goals, and we exchange knowledge to accomplish those things to the best we can. Each of us has a part in the company's success, and we utilize communication to make it happen."

  4. 4.

    Working in air freight can be a stressful job. How do you handle stress on the job?

      Are you someone who can handle stress on the job? How do you manage the stressful times? Talk to the interviewer about your ability to control pressure in the workplace.

      Rachelle's Answer #1

      "I handle stress very well, and when you call my references, they will attest to this fact. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress."

      Rachelle's Answer #2

      "If I am feeling stressed on the job, I will take a minute to go outside for fresh air, take a deep breath, and think about what it is that is stressing me out. Usually, the answer is that I put too much pressure on myself!"

  5. 5.

    Do you have experience working with a customs brokerage firm?

      A customs brokerage firm is a beneficial connection for importers and exporters. Mainly, they can push goods through customs in a timely and efficient manner. Talk to the interviewer about any exposure you have had communicating with a customs brokerage firm.

      Rachelle's Answer #1

      "I have communicated with customs brokerage firms many times in my current role, and I worked in a brokerage firm earlier in my career. I took, and passed, the US Customs Broker License Exam about three years ago."

      Rachelle's Answer #2

      "I have minimal experience working with a customs brokerage firm; however, I understand the importance of healthy relationships with brokerages. I have a strong service background and am confident that I can successfully manage these relationships if hired by Gati Ltd."

  6. 6.

    On a scale of 1-10, how familiar are you with the North American Free Trade Agreement (NAFTA) and the rules of international shipping?

      Assure the interviewer that you have exposure to NAFTA and that you understand the important part that it plays in international shipping and air freight. Give yourself a rating from 1-10 and explain your answer.

      Rachelle's Answer #1

      "I attended NAFTA training through the Global Training Center in 2015. On a scale of 1-10, I would say that I am a nine regarding my NAFTA knowledge. If you have additional training in international shipping, I am happy to participate as well. You can never know too much!"

      Rachelle's Answer #2

      "I have had to study the details surrounding NAFTA and international shipping; however, I am newer to my career in air freight. I would rate myself as a 5 out of 10. I love to learn, and I am happy to study up as much as needed."

  7. 7.

    What causes you to feel dissatisfied on the job?

      Everyone will have particular triggers that cause them to feel dissatisfaction on the job. Talk to the interviewer about any factors that may deflate or discourage you in the workplace.

      Rachelle's Answer #1

      "I can feel dissatisfaction on the job when I am not feeling heard or when there is not mutual respect among the team members. I work best in more harmonious situations where there is little drama or gossip."

      Rachelle's Answer #2

      "Try turning your answer into one with a positive spin! Rather than focus on the negative, focus on what keeps you happy in your job.

      For example: "I feel happiest and most content in a positive environment where I feel appreciated. I also greatly value opportunities to develop myself professionally."

  8. 8.

    When entering a new job, describe how you build relationships with your new coworkers and supervisors.

      Due to a wide variety of personalities, relationships can take time to form. How do you ensure that you have a strong line of communication with your co-workers and supervisors, right from the start?

      Rachelle's Answer #1

      "I understand that some relationships come quickly and others take time to nurture. When starting a new job all that I can do is be my true self and let my personality, integrity, and reliability speak for itself."

      Rachelle's Answer #2

      "I prefer to build relationships by making others feel they are important to me. When meeting new people, I will ask a question related to their area of expertise, and try to learn something from them."

  9. 9.

    Why should we hire you at Gati Ltd?

      If you can't think of ways that you are unique, ask a few friends or family members what they feel sets you apart from other people. Their observations may help you understand how you are perceived.

      Perhaps you already know what sets you apart! This example could include any industry accolades, exceptional achievements, additional industry related training, a second language, or how involved you are in the community. Don't be afraid to brag about yourself a bit. In an interview, you are your most influential advocate.

      Rachelle's Answer #1

      "You should hire me because I am unlike anyone else you have interviewed before. When I started with my current company, I was the youngest salesperson they had ever hired. That didn't stop me from becoming the #1 sales person in the company within six months. I am dedicated to my craft and engaged in this industry to the point where I commit myself to taking at least one business development or leadership related workshop every business quarter. I am a competitive achiever. You won't be disappointed when you hire me."

      Rachelle's Answer #2

      "You should hire me because I'm qualified and passionate about your cause. I am excited about the idea of delivering value to your organization and will hustle for the opportunity to go above and beyond for your customers."

  10. 10.

    When planning, how often do you create alternative scenarios to help you adjust to changing situations?

      Being able to problem solve and think outside the box when it comes to changing situations is a valuable skill set. Talk to the interviewer about your ability to create a variety of potential scenarios. You may never need to take on these scenarios; however, it's great for the interviewer to know that you can adapt your plan on the fly.

      Rachelle's Answer #1

      "I feel that it is essential to create alternative scenarios in all situations. One cannot guess what will happen in the end, so it is great to prepare for all possible outcomes."

      Rachelle's Answer #2

      "Alternate scenarios are great to have, but I prefer to stay focused on my desired outcome. So long as my team is on board with the goals we have yet to achieve, I am confident that we will always reach Plan A."

  11. 11.

    A career in air freight requires a great deal of patience. Do you consider yourself a patient person? How do you increase your patience level in challenging situations?

      The interviewer would like to know if you consider yourself a patient individual. Impatience can cause a lot of stress and anxiety in coworkers, so it is vital that you can showcase your ability to remain patient and professional in workplace situations.

      Patience is indeed a virtue but can be challenging to maintain when it seems that situations continue to push your buttons. Show the interviewer that you possess the ability to keep your cool in challenging conditions.

      Rachelle's Answer #1

      "I do consider myself a patient person. I would rate myself an eight /10 for patience because I certainly have room to grow, but I do have a very long fuse. If I need a boost of patience in a challenging situation, I will take a step away, count to 10 and then return to the situation. I recently read a book, 'The Power of Patience' by M.J. Ryan which also gave me some excellent new methods for coping under stress."

      Rachelle's Answer #2

      "I was once managing a group that could not quite get along, and it tested my patience a bit because it prevented us from staying on track and focusing on the goals. I went above and beyond in helping the group get along by scheduling lunches as a team and helping to mediate situations that needed it."

  12. 12.

    What career path interests you the most with Gati Ltd?

      This question is where it is essential to have completed some research on Gati Ltd before your interview. Be sure to envision where you can see yourself fitting, and growing, with the organization before your interview. Do some research on what a career path could look like with Gati Ltd.

      Rachelle's Answer #1

      "What interests me most about Gati Ltd is that there are so many options when it comes to career growth. Ideally, I would like to earn my way into an xx role, then an xx position. Eventually, an xx or xx position would be ideal. Of course, I understand that this will take many years of dedication and hard work."

      Rachelle's Answer #2

      "It appears there are a lot of career path opportunities with Gati Ltd such as A, B, and C. Do you have a specific career path in mind for me, or for this particular position?"

  13. 13.

    Tell me about your most significant work experience that relates to this position.

      This question is an excellent example as to why it is essential for you to review the job description, in detail, before your interview. Have you ever held a similar position to this one? Can you draw any similarities between this role and another job that you have had?

      Rachelle's Answer #1

      "Three years ago, I worked for Company X in a very similar position. It required less team supervisory experience but additional educational components. The role also involved shift work and the ability to lift up to 50 lbs on a regular basis. These factors prepared me for a position like this one."

      Rachelle's Answer #2

      "The position that most relates to yours would be the role in which I currently work. This position with Gati Ltd offers more growth potential; however, the roles sound quite similar."

  14. 14.

    What leadership qualities do you possess?

      The interviewer wants to know if you naturally take on a leadership based attitude in the workplace. You don't have to be interviewing for a leadership or management role to be asked these types of questions. Choose three qualities, and share your perspective on why you feel you have each of these qualities.

      Rachelle's Answer #1

      "My strongest leadership qualities include my ability to actively listen, give strong feedback gently, and the fact that I am always looking for opportunities to teach and coach others."

      Rachelle's Answer #2

      "Choose from this list if you are coming up short. Some great qualities of a leader are:

      - Being someone who people naturally want to follow
      - Exceptional interpersonal skills
      - Strong relationship building skills
      - Taking ownership for the team's errors and mistakes
      - Excelling at motivating others
      - Providing kudos to your team
      - Knowing how to select and hire the right people to join the team
      - Having a vision for the future"

  15. 15.

    What unique qualities about yourself would you bring to our company?

      There are some things that your resume cannot do. Showing off your fabulous personality is one of them, for instance! Talk to the interviewer about some of your unique qualities and be sure to tie these qualities into how they will benefit the company, should they hire you.

      Rachelle's Answer #1

      "I have a unique ability to strike up a conversation and build rapport with nearly anyone. This ability is a great help when it comes to customer service and sales. My up-selling percentages are always very high."

      Rachelle's Answer #2

      "Here are some ideas of unique qualities:

      - Strong Presenter
      - Experience Coaching Co-Workers
      - Experience Training a Software or Program
      - Successful Client Facing Experience
      - Culture Fit
      - Strong at Receiving Feedback
      - Skilled in Providing Feedback
      - Flexible Schedule
      - A Specific Creative Skill
      - Experience Developing New Process
      - History in Taking Initiative"

  16. 16.

    Do you have experience with challenging shipments such as temperature controlled packages?

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  17. 17.

    At Gati Ltd we always prefer to promote from within. Are you looking for a long term career in logistics and freight?

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  18. 18.

    At Gati Ltd we take proper documentation very seriously. Do you consider yourself to posses strong attention to detail?

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  19. 19.

    In your opinion, what are the benefits of air freight?

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  20. 20.

    In the air freight industry, many things are time sensitive. How would you handle a customer who did not receive their parcel on time?

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  21. 21.

    At Gati Ltd we have a strong reputation for making our customers happy. How do you ensure that your customers are always satisfied?

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  22. 22.

    At Gati Ltd we use a robust software system for parcel tracking. Do you have experience in tracking and inventory management software?

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  23. 23.

    Are you aware of the basics when it comes to what you can and cannot ship by air? What would you do if a customer asked you to ship something illegal?

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  24. 24.

    Air freight is all about timeliness. How do you manage your time?

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  25. 25.

    What is your current salary?

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  26. 26.

    Tell me about a situation in which you had to work with fellow team members who did not like you.

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  27. 27.

    Do people see you as a trustworthy and honest individual?

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  28. 28.

    If you were hired to work for Gati Ltd today, what would you accomplish first?

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  29. 29.

    In your opinion, what makes you a great problem solver?

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  30. 30.

    Would you consider yourself a creative person?

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