30 Frito Lay Interview Questions & Answers
Below is a list of our Frito Lay interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Table of Contents
- 1. Accomplishment Questions
- 2. Adaptability Questions
- 3. Ask The Interviewer Questions
- 4. Behavioral Questions
- 5. Capability Questions
- 6. Career Goals Questions
- 7. Communication Questions
- 8. Compatibility Questions
- 9. Conflict Questions
- 10. Customer Service Questions
- 11. Diligence Questions
- 12. Direct Questions
- 13. Discovery Questions
- 14. Diversity Questions
- 15. EQ Questions
- 16. Experience Questions
- 17. Job Satisfaction Questions
- 18. Leadership Questions
- 19. Stress Questions
- 20. Teamwork Questions
Frito Lay is a subsidiary of Pepsico. Most positions available at Frito-Lay are in merchandising, delivery, warehouses, and the supply chain. Corporate positions are available through Pepsico under the name of that parent company. Frito Lay’s website offers a host of blogs and videos, which frequently include employee testimonials attesting to it being a great place to work and praising its comprehensive benefits. Uncommon in most industries, Frito Lay states that when a new employee is hired, there is no waiting period required to be eligible for health insurance benefits; their benefits are available on the job from day one.
The company, however, makes it very clear that their’s is a fast-paced working environment that is physically demanding. They also describe their employee culture and atmosphere as fun. Part of what they credit this to is what they call their ‘winning team culture.’ Yet that culture is reliant on their employees acting ‘like owners’ and building professional relationships with each other. They define these principles as being the core of what they do. “We’re a unified force. We all work together to provide consumers with the best snacks in the world.”
They invite hard workers to apply and state that their ideal candidates possess grit and determination and take pride in what they do every day. They are looking for employees who are honest, punctual, reliable, and record their time with accuracy. They emphasize that what you put into your work reflects the respect you have for your teams. “It’s about the Golden Rule, treat others as you’d like to be treated no matter what comes your way.” They are looking for employees who have a passion for results and are capable of exceptional teamwork and collaboration.
According to external employee reviews on what it is like to work there, their attendance policies are reportedly strict, and they evaluate performance based on merit, expecting every associate to perform to their full potential. To them, this means having a sense of belonging and a drive to continuously improve performance. To get faster, stronger, and better at your job and take pride in one’s work. They are looking for employees who are interested in going places within the company. They are looking for candidates who are open and curious to learning, stand behind Frito Lay’s products, and consider their brands as their favorite snacks.
These are the core aspects of the work culture at Frito Lay and what they are looking for in their ideal employees. Show up on time out of respect for your teams. Communicate with your teammates and leaders, and be prepared to work hard and keep at it until the job is done. Hard work, grit, loyalty, and determination are the qualities your interviewer will be on the lookout for. So these are the sides of yourself you’ll want to present in your interview with Frito Lay.
Accomplishment
1. Tell me about a time you took ownership and made a real impact at work.
What You Need to Know
Your interviewer is curious about whether you take ownership of your commitments and how far you are willing to go to deliver on them. How you answer will potentially inform them of the pride you take in your work and how determined you are to ensure the success of yourself and your teams. "Frito-Lay trusts each team member to implement processes and communicate. We're a unified force. Throughout each level of the company, this way of working is important because each employee's role is important." Coming up with methods to increase productivity and efficiency and having the ability to perceive problems as opportunities makes for an ideal candidate.
Written by Kevin Downey on September 5th, 2023
Experienced Example
"Since customers are so much more concerned about their long-term health, I took it upon myself to come up with a marketing campaign for ABC products to appeal to the health concerns of the public at my current company. I conducted market research, using surveys to identify the specific health concerns of individuals who buy our products. By promoting our new health-conscious recipe, we increased sales by 15% that year!"
Written by Kevin Downey on September 5th, 2023
Answer Example
"In my previous role, I was fortunate enough to introduce my company to the idea of a gold-level service, which included other options in addition to our general customer service. Our customer base responded positively, and we kept the program running for a few years. I take pride in my work and look at it as just doing my part."
Written by Kevin Downey on September 5th, 2023
Accomplishment
2. What is your greatest professional achievement so far?
What You Need to Know
Your interviewer is curious about the accomplishments you are most proud of. This will give them insights into your brand of excellence and the kind of performance they can expect from you. As they advertise on their site, "We are proud to recognize all of our associates and their diverse perspectives and contributions, all of which enable us to become Faster, Stronger, and Better." Whether your accomplishment is related to school, work, or career goals, offer an example that demonstrates your determination and ability to overcome obstacles.
Written by Kevin Downey on September 5th, 2023
Experienced Example
"I was the top sales leader at my most recent company. I think I did so well because of my consistency in following up with customers. I checked in with them daily, also checking to make sure I was meeting my own personal sales goals every week. My contribution helped them increase sales that year by 25%!"
Written by Kevin Downey on September 5th, 2023
Answer Example
"The greatest accomplishment in my career was graduating from University as an honors student while working full-time in a related field. I was top of my class and working full time. This achievement showed me that I could dedicate myself to my career and reach the goals I set for myself. It felt great to accomplish so much and be recognized for my dedication."
Written by Rachelle Enns
Adaptability
3. Would you be available to stay late and work weekends or overtime when needed?
What You Need to Know
Your interviewer is curious about how adaptable you are and whether you are willing to rise to the occasion when your teams need your support. According to the value propositions they advertise towards their recruiting efforts, this expectation may not be the norm. "We offer a variety of schedules so your job fits your life, not the other way around!" However, it's worth mentioning the hours you would be expected to work at Frito-Lay largely depend on the role and which department you would be working in (in their plants, on the road, or in their stores). If you have questions regarding scheduling and whether overtime is required regularly, do your research and try to answer those questions on your own. If, after familiarizing yourself with what they advertise on the job posting or their website, you are unable to answer this question on your own, feel free to ask it in your interview.
Written by Kevin Downey on September 5th, 2023
1st Answer Example
"I am excited about the opportunity to work for Frito Lay, and I am available to work whatever hours are required to get the job done. Can you tell me more about what I can expect from the schedule? I am flexible, and I am comfortable with working long hours. I pride myself on managing my time well and maintaining a strong work-life balance. So I like to know what to expect and prepare."
Written by Kevin Downey on September 5th, 2023
2nd Answer Example
"The only restriction I currently have on my schedule is Thursday evenings as I take my son to tutoring those evenings. Other than this, I am flexible with my availability. Having a family, I ask for reasonable notice to schedule changes."
Written by Rachelle Enns
Ask The Interviewer
4. Do you have any questions for me?
What You Need to Know
Frito Lay's careers website has a page titled How to Get Hired. This webpage offers some advice on how to complete your online application, how to deliver a strong virtual interview, and what comes after your job offer. They also have some frequently asked questions to offer as well. They offer the following advice: "Interview Us: Ask questions about the role, get a good feel for our workplace culture, and ask any questions you want about what it's like to be a part of the Frito Family! This is the time to learn if we are a good fit for you, not just the other way around. Be open and curious: ask anything you can think of!"
Written by Kevin Downey on September 5th, 2023
How to Prep
As you explore the company you're aiming to get hired with and the position you are competing for, there will be things you learn that will generate questions for you. As these questions come to you, write them down. Then, take extra efforts to answer those questions on your own. Doing so showcases that you have a strong work ethic. It never looks good when you ask questions that are answered in the job description or on page one of their website. Then, organize the questions you have left and prepare to ask them when it is time. Many such questions will be answered on their own throughout your interview. Make sure you have a few left when your interviewer asks if you have any more questions.
Written by Kevin Downey on September 5th, 2023
1st Answer Example
"Yes, thank you. Is this a new position due to an increase in demand, or am I replacing a vacancy? How valued was the former employee I am replacing, and will I be welcomed warmly by the team?"
Written by Kevin Downey on September 6th, 2023
2nd Answer Example
"I have a general idea of the expectations based on our discussion today and the job description. But I am curious what an average day on the job, from beginning to end, would look like in this position after orientation and onboarding."
Written by Kevin Downey on September 6th, 2023
Behavioral
5. How would your co-workers describe you?
What You Need to Know
Your interviewer is curious how capably you build positive professional relationships with your coworkers and whether how you perceive yourself is consistent with how others perceive you. Revisit the comments of your performance reviews. Reflect on the relationships you've built at work and the comments your coworkers made about you in the past. How would you define your professional reputation? As they state online, "We're building professional relationships, and they're at the core of what we do."
Written by Kevin Downey on September 5th, 2023
1st Experienced Example
"My co-workers respect me for my ability to navigate obstacles and solve problems. When I am working on ABC project, I always pay close attention to detail, double-checking my work for any mistakes. My co-workers appreciate that I think about the big picture and consider how my work will affect their jobs. I am highly collaborative with a great attitude. So they would say I am always looking out for the team, go the distance, and conscientious and reliable."
Written by Kevin Downey on September 5th, 2023
2nd Experienced Example
"I have shared a respectful relationship with all of my colleagues. We have shared the goals and knowledge required to accomplish our projects the best we can. I believe my current co-workers would best describe me as collaborative and creative."
Written by Rachelle Enns
1st Answer Example
"I believe my coworkers would describe me as dedicated, trustworthy, and kind. When you call my references, I strongly believe they will say the same things about me. I am a proud employee and promise to be a great brand ambassador for your company."
Written by Kevin Downey on September 3rd, 2023
Capability
6. What challenges do you expect in this role?
What You Need to Know
Your interviewer is curious how familiar you are with what the job looks like and whether you have realistic expectations of the challenges that lie ahead. Frito Lay has several videos on their website offering glimpses into what it's like working at Frito Lay in their different roles and work environments. In these videos, their employees offer positive testimonials and what they enjoy about their hard work. Therefore, how you answer will tell them how well you've prepared for your interview. "Frontline opportunities are broad and vast: Hard workers are invited to explore positions in merchandising, delivery, warehouses and the supply chain. Likewise, sales associates offer unmatched customer service. Their grit and determination help scale up our business to inspire positive outcomes for our people, communities, and planet." Show them you are prepared for the hard work that lies ahead and that you see this position as a great fit for you.
Written by Kevin Downey on September 5th, 2023
1st Answer Example
"I am looking forward to using my experience as a sales associate to help increase product visibility and exceed sales quotas at Frito Lay. I am motivated by the challenge of meeting strict deadlines for client demands. When I was working for my previous company, I prioritized listening to customer needs and making sure I was clear on client expectations. I was so meticulous about details, checking my numbers at the end of every week and ensuring my clients were fully stocked with all of the products they needed."
Written by Rachelle Enns
2nd Answer Example
"Because this is a new industry for me, I expect the biggest challenge will be learning the industry lingo, behaviors, and complex needs. I am excited to learn and have already started studying industry-related topics."
Written by Rachelle Enns
Career Goals
7. Why are you currently seeking employment?
What You Need to Know
This question is about how you contextualize your answer and the attitude you bring from your previous employer to your next. How you answer will inform them whether the issues you faced with your past employers may carry over into this role. Frito Lay advertises that they evaluate their employees "based on merits and performance, so you can grow your career with us in ways that are unique to you." Focus your answer on that.
Written by Kevin Downey on September 5th, 2023
How to Answer
Be honest about your situation while using discretion with what you share. For example, if you are leaving because you had issues with your manager, your interviewer will wonder whether you have issues with those in positions of authority. However, sharing how the leadership style and culture wasn't a good fit for you, professionally or personally, sends a different message. Their ideal candidates are interested in the growth opportunities their company presents. So, be specific about what you believe this position has to offer and why you feel working at Frito-Lay would be mutually beneficial to you and them.
Written by Kevin Downey on September 5th, 2023
1st Answer Example
"I decided to look for other jobs because I have already been promoted twice, and there is no more room for growth. This position at Frito Lay will give me more experience as a manager and help me cultivate my leadership skills."
Written by Rachelle Enns
2nd Answer Example
"I am passively looking for a new opportunity that will offer continued education and growth opportunities. Also, I am looking for compensation advancement as I have hit the peak of my earnings in my current company."
Written by Rachelle Enns
Career Goals
8. Where would you like Frito Lay to take your career?
What You Need to Know
Your interviewer is curious whether you are a career-focused professional who is motivated by the career advancement opportunities Frito Lay has to offer. Someone who is motivated shows leadership potential, and is interested in growing professionally and furthering their career with Frito Lay will probably be a stronger candidate than someone skilled and a hard worker. So explore the advancement opportunities or career paths you could take within their company.
Written by Kevin Downey on September 5th, 2023
How to Prep
Dedicate some time to reading through the articles and blogs they've posted on their website. For example, there is an article where they discuss, "The new tagline, 'We are going Places' is designed to inspire Frito-Lay's more than 66,000 employees across North America and attract new talent to the workforce. The proposition encompasses Frito-Lay's three pillars, Belonging, Drive, and Pride, that emerged from engagement surveys, focus group and individual interviews, workshops, and other feedback."
Written by Kevin Downey on September 5th, 2023
1st Answer Example
"After looking through your careers, I was excited to find out that your mission is very much in line with my career goals. Your leadership development program is exactly what I need to improve my management and team-building skills. I want to grow my career in merchandising, eventually moving into a management role. I feel confident that working for you will help me cultivate my skills so that I can take my career to that next step."
Written by Rachelle Enns
2nd Answer Example
"My primary career goal is to find a position where I can stay long-term while making an impact on the company's profitability. Because Frito Lay has such a strong reputation for workplace culture, it fits perfectly with my desires for a long-term fit."
Written by Rachelle Enns
Career Goals
9. Why Frito Lay?
Why the Interviewer Asks This Question
This question will help your interviewer understand whether you want to specifically work for them rather than trying to find any job anywhere. How you answer this question will also help them determine whether you see yourself as a good fit for their company and their company as a good fit for you. Your interviewer is only interested in hiring those candidates who have the potential to work with the company for the long term, as opposed to someone who didn't want to work for them but just needed a job and a paycheck. Lastly, if you see this job as a good mutual fit, how you answer could inform them which of their recruiting efforts are paying off.
Written by Kevin Downey on September 5th, 2023
How to Prep
You must do your homework before an interview! Review the website and research what their current and former employees have to say in their company reviews. This will help assure them you'll fit the profile of the type of their ideal candidate. "Want to help spread joy around the globe with your favorite snacks? Join over 55,000 employees who take pride in what they do every day. Our mission: Create more smiles with every sip and every bite, create meaningful opportunities to work, gain new skills build successful careers, and maintain a diverse and inclusive workplace. creating joyful moments, driving game-changing innovation, and delivering a level of growth unmatched in our industry."
Written by Kevin Downey on September 5th, 2023
1st Answer Example
"I'm excited to work for a company that cares about its impact on the environment. I'm excited to join a team that shares the same values as me. Your mission stood out because I also value providing the best service to customers and creating innovative solutions to problems. Your reputation for meeting your customer's needs by making changes to your products and listening to them is impressive! Also, I love that your statement is, 'We make the best snacks on earth and have good fun while we're at it!'"
Written by Rachelle Enns
2nd Answer Example
"I have been passively seeking a new position for quite some time and haven't jumped on anything yet because I want to make sure it's the right fit. I feel that this job is right for me, at this point in my career, because it offers an opportunity for me to utilize my recent education in hospitality while allowing me to advance in my management skills."
Written by Rachelle Enns
Communication
10. Would you consider yourself a good communicator?
What You Need to Know
When answering this question, you want to define what good communication means to you. Communication is key to being a team player. This comes down to ensuring you are communicating clearly so everyone understands you. It includes maintaining clear and open communication with your superiors about what you are working on, what you have accomplished, and what you will work on next. It involves asking lots of questions, making sure you have a clear understanding of what is expected of you, and checking in on priorities and what you can do to help. As they state on their website, "You will be working closely with other Frito-Lay team members, and it's important to communicate regularly; good communication also includes checking in and out with store management."
Written by Kevin Downey on September 5th, 2023
Answer Example
"I would consider myself very communicative. I always mirror whenever I am discussing work that is assigned to me. I feel strongly about doing a good job and pulling my weight, so I want to ensure I fully understand what is expected of me. I always pass the baton at the end of a task or shift, so that my leaders know what I've accomplished. I ask lots of questions and am very empathetic in my communication style."
Written by Kevin Downey on September 6th, 2023
Compatibility
11. What do you know about Frito Lay?
How to Prep
Do some research on the company before your interview. Read up on the company history they cover on their website. Familiarize yourself with who their CEO is, who they replaced as CEO, and where they are headquartered. Anything they advertise with pride is worth familiarizing yourself with before your interviewer. Look at it as if you are confident you'll get hired for the job and have taken it upon yourself to start your orientation and onboarding early for a good head start. This will advertise a strong work ethic and set you up as a desirable candidate.
Written by Kevin Downey on September 5th, 2023
What You Need to Know
"In 1932, Herman W. Lay began his own potato chip business in Nashville by delivering snack foods. Not long after, Mr. Lay purchased the manufacturer and formed H.W. Lay & Company. The company became one of the largest snack food companies in the Southeast. In 1961, H.W. Lay & Company merged with the Frito Company, becoming FritoLay, Inc. In 1965, Frito-Lay, Inc. merged with PepsiCola to form PepsiCo." As of the time of this writing, Frito-Lay, the convenience foods business unit of PepsiCo North America, is headquartered in Plano, TX, and has an annual revenue of $13 billion.
Written by Kevin Downey on September 5th, 2023
1st Answer Example
"The company was first started in 1932 and grew and grew since then, merging with PepsiCola later. Now, their the biggest and best snack and drink company ever. I also know they call it the Pepsi Challenge, not the Coca-Cola Challenge. I've always been more of a Pepsi person. Fun fact."
Written by Kevin Downey on September 6th, 2023
2nd Answer Example
"I know several fun facts. For example, Doritos chips were invented in Disneyland at the Frito restaurant, which served U.S. patrons several Mexican food dishes. Mexican food was not so common in the U.S. back then, and for many, this was their first exposure to such cuisine. The mascot for Frito's was originally the Frito Kid, who has an animatronic form in the restaurant that would come to life and give you a bag of Fritos for a nickel."
Written by Kevin Downey on September 6th, 2023
Compatibility
12. Which of our brands do you have in your kitchen?
What You Need to Know
This question is designed to inform your interviewer whether you, as an employee, would also consider yourself a customer. How you answer will show how familiar you are with their product lines and how effectively you would be able to represent their company to their customers and consumers. Frito-Lay has 29 brands advertised on its site, many of which have multiple products listed under each brand. "Great Taste. We've got you covered. Whether you're looking to learn more about a long-time favorite or interested in trying something new, we have just the snack for you." So, they need to ensure anyone they consider hiring would be prepared to stand behind their products with pride.
Written by Kevin Downey on September 5th, 2023
Answer Example
"I grew up with Rold Gold pretzels and Santitas tortilla chips in my house. As an adult, they are an ever-present staple in my pantry. Feels like home."
Written by Kevin Downey on September 6th, 2023
Compatibility
13. If you could have anyone over for dinner, who would it be, and what would you cook for them?
What You Need to Know
Designed as informal, getting-to-know-you-question, they'll potentially get you to relax, lower your guard, and reveal more about your personality and potential fit for their company and culture. Have fun with this question, showcase your personality, and try to stir up memorable conversation by asking your interviewer the same question.
Written by Kevin Downey on September 5th, 2023
Tips
Their website has a webpage called More Smiles With Every Bite. The Frito Lay website offers recipes that use their products as ingredients. These recipes cover Breakfast, Lunch, Dinner, Quick Bites, Holidays/Occasions, Desserts, Appetizers, among others. They even offer video tutorials put together by their chefs. Explore their recipes and see if any of them appeal to you. If you have time to try some of them out for your interview, all the better. If you don't have the time, see if you can express your desire to try them out.
Written by Kevin Downey on September 5th, 2023
Answer Example
"I love the recipes you have on your website. I can't wait to make some of them, so I think I would make the Doritos nacho cheese pizza pockets and the hint of lime starry margaritas. As far as who I'd invite over to enjoy this yummy dinner with me, I think I'd invite over Tom Hanks. I love all of his movies."
Written by Kevin Downey on September 6th, 2023
Conflict
14. Can you share a time a conflict arose with someone you were working closely with?
Why the Interviewer Asks This Question
Your interviewer is curious about what you perceive as a conflict and how you react. Responding to a conflict can be tough, especially in a team environment where you want to be sensitive and not step on any toes. Your interviewer needs to ensure anyone they hire will be professional and work towards building relationships with the teams that were there before them.
Written by Kevin Downey on September 5th, 2023
How to Answer
How you answer this question could inform them whether you conduct yourself according to their code of ethics and conduct. Frito-Lay advertises that some of its guiding principles are "respect in the workplace, trust in the marketplace, fairness in our business relationships, honesty in business conduct, and purpose in our world. Acting with integrity is the right thing to do and only makes our business stronger." When considering an example of a conflict you experienced at work, advertise what you did to resolve the situation quickly, according to their values. Share an example of a conflict within your department or between you and a co-worker that you effectively resolved. Explain the situation and how your actions resulted in a resolution or a compromise while enhancing work relations and communication.
Written by Kevin Downey on September 5th, 2023
1st Experienced Example
"My coworker was a great salesman but horrible at the administrative side. He made many mistakes and showed no signs of improvement. It bothered several teammates who took pride in the quality of their work. I decided to talk with him and found out he wasn't very clear about expectations or how to do some of the basic aspects of the paperwork for each sale. I then coached him a bit and encouraged him to take on additional training to get on the same page as the rest of the team. He did so, and the problem was fixed, benefitting everyone."
Written by Kevin Downey on September 5th, 2023
2nd Experienced Example
"In my current position, there has been a concern with workplace bullying. There is a particular group of individuals who 'lead the pack,' so to speak. The situation became out of control a few months ago, and I had to involve human resources and conduct a few exit interviews. It is never easy having to terminate employees; however, I avidly support our code of ethics and believe in doing the right thing, even when it is hard."
Written by Kevin Downey on September 5th, 2023
Customer Service
15. What does customer service mean to you?
What You Need to Know
Whether you are applying for a customer-facing role or not, your interviewer needs to ensure you would effectively represent their company, on and off the job, in a manner that would preserve and protect their reputation. Frito Lay advertises that they are very customer-focused.
"When you are in the stores with our customers, you help them find what they need and deliver service that exceeds their expectations." They state it is their mission to "Create more smiles with every sip and every bite, by creating joyful moments through our delicious and nourishing products and unique brand experiences, by being the best possible partner, driving game-changing innovation and delivering a level of growth unmatched in our industry."
Written by Kevin Downey on September 5th, 2023
How to Answer
The aim of your answer should be to showcase your love for their products and that you would stand behind the company and its mission with pride and enthusiasm. "Help us make America's favorite snacks."
Written by Kevin Downey on September 5th, 2023
1st Answer Example
"Customer service means to stand by your product, share your enthusiasm for it, and be both a customer and a representative of the brand. If your customer is unhappy, make them happy. For example, a customer called me very frustrated about a problem with a shipment. I listened and told them I would be happy to help. I asked more questions to understand the problem and then suggested once I had a better idea of what might solve it. The customer was relieved and grateful that I took the time to listen and make sense of the issue."
Written by Kevin Downey on September 5th, 2023
2nd Answer Example
"Show you care and make people smile. Empathize and actively listen, do not interrupt, and repeat back to the client in their own words. Help the client feel they are valued, listened to, and cared for. Make them happy and make them smile."
Written by Kevin Downey on September 5th, 2023
Diligence
16. We strive to help our employees create a healthy work/life balance. How do you balance life and work?
What You Need to Know
Frito Lay advertises that they highly value their employee's work-life balance. "We believe hard work is important, but balance is essential. These programs are designed to help you manage your professional and personal life." Most companies offer work-life benefits to help ensure their employees don't burn out on the job. These efforts ensure greater employee retention. But they know their benefits and offerings won't do it all on their own. So this question is aimed at determining how you effectively manage both your personal life, ensuring your personal problems or issues don't interfere with your attendance or work performance, and how effective you are at balancing your professional life, keeping it from spilling over into your personal life, and causing your to burn out on the job even faster.
Written by Kevin Downey on September 5th, 2023
How to Prep
Share how you've balanced your life in your current or past roles. Detail how you go about managing your time. And review the work-life benefits they offer on their website, from family support benefits to shopping and entertainment discounts.
Written by Kevin Downey on September 5th, 2023
1st Answer Example
"I am methodical about my work and my schedule. I set reminders on my calendar to stay organized and on time, relying on my Google calendar and to-do list. I make sure I can make it to soccer practice each week so that I can play in the games on the weekends."
Written by Rachelle Enns
2nd Answer Example
"I find that with the right company, it's simple to balance life and work. When I enjoy what I do, the work doesn't feel like a chore. I am always sure that when at home, my family gets my attention first. I take time on the weekends to do things for myself and ensure that I regenerate before the work week begins."
Written by Rachelle Enns
Diligence
17. How do you handle situations that could cause you to be tardy or absent?
Why the Interviewer Asks This Question
Frito Lay takes attendance and punctuality very seriously and needs to ensure anyone they hire is willing to put in the hard work, will be ready to work on time when scheduled, and will respect their teams seriously while making efforts to ensure everything operates as smoothly as possible. Remember, you are a part of a much larger operation. If you are running behind, you could slow down production. So prepare to answer this question by showcasing how well you manage your time, how you ensure you show up to work on time, and how well you coordinate and communicate with your leaders and your teams. Give an example that will show Frito Lay that you plan and take a proactive approach to these types of situations.
Written by Kevin Downey on September 5th, 2023
What You Need to Know
Frito Lay advertises that they take the health and welfare of their employees very seriously. In several of the testimonials in the videos on their website, their employees praise the company's benefits. They even advertise that there is no waiting for the benefits to kick in and that they are available to their employees from day one. This includes paid vacations plus 10 paid holidays.
Yet when exploring Frito Lay's policy towards sick days, many of their job postings state that they expect their employees to have a strong work ethic. "You are punctual and reliable in terms of attendance, you accurately record your time." Taking a look at some of their employee reviews, one former employee states that "Full-time workers have around 6 to 8 sick days, while part-time workers have none. Each call out, no matter how far in advance, gives you a 'point,' and if you accumulate 6 'points' it can provide grounds to get fired. Each point expires 365 days from the day it was incurred."
Written by Kevin Downey on September 5th, 2023
1st Answer Example
"I always arrive to work at least 15 minutes before I am expected to be there to give myself extra time in case something happens. I also make sure I have the numbers of my co-workers and boss so that I can call to let them know if I'm stuck or might be running late."
Written by Rachelle Enns
2nd Answer Example
"I was raised to be early at all times. I am well-scheduled and understand the negative impact that my tardiness can cause. If I am to be late, I call my manager or whoever will be affected by the situation. I will also put in extra hours when necessary."
Written by Rachelle Enns
Direct
18. How do you feel about undergoing a background check and drug screening?
What You Need to Know
Frito Lay does conduct background checks and drug screenings on all new employees. "We do not conduct background checks until an offer of employment has been made and accepted. Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act and all other applicable laws. A negative drug screen is required for all roles within Frito Lay. Additionally, we follow both state and federal guidelines regarding medical marijuana, based on job role." Also, according to external sources online, former employees reported that corporate office candidates are not drug tested, but applicants for factory and driving positions do have to complete a five-panel urine test and drug screening to gain employment.
Written by Kevin Downey on September 5th, 2023
How to Answer
You want to showcase you are a team player and would do whatever it takes to earn being awarded this job. If you are concerned with what a background check might turn up, it is always best to display integrity by transparently sharing anything you are worried might turn up on your background check and to offer context to what they'll discover. This will showcase your integrity and that you have nothing to hide, take ownership of your past, and have grown.
Written by Kevin Downey on September 5th, 2023
Answer Example
"I saw online that a background check and drug test is a requirement. I have no problem with either. I don't do drugs and have a clean record. When do you perform the drug test, and how frequently is it required? Would I have to go to a clinic, or is it done on premises?"
Written by Kevin Downey on September 6th, 2023
Discovery
19. Can you tell me a little bit about yourself?
What You Need to Know
This is a typical question posed at the beginning of an interview to get a candidate to relax. One of the primary goals of the interviewer is to get to know you so they can get a better feel for how well you would fit into their company and their teams in this role. So, anytime in an interview where you step outside of interview mode, it is important not to become too informal or familiar. Yes, be yourself, but continue to present yourself as a professional. Frito Lay advises all their candidates to "know what type of colleague you'd like to be to others. There's not a one-size-fits-all approach to working with others. Be prepared to flex your style as needed. And, above all else, follow through on your commitments. In sum, it's about the Golden Rule - treat others as you'd like to be treated no matter what comes your way. It's that simple."
Written by Kevin Downey on September 5th, 2023
How to Answer
This is your first impression. Take advantage of the opportunity it presents for you to set the stage as a professional and as an ideal candidate. Think about how you want to present yourself and compose a short bio on your professional journey. Share who you are as a person and as a professional, where you have come from in your career, why you are at this crossroads, and where you hope this next chapter will take you. Share what you find exciting about this position and what you believe you have to offer. Then, if the opportunity presents itself, ask the interviewer about themself. How long they've been with the company, and what it's like to work there.
Written by Kevin Downey on September 5th, 2023
Experienced Example
"I graduated with a Bachelor of Arts degree with a major in Communications and Marketing from UBC in 2009. Since then, I have been actively making my way to a leadership role in social media marketing within the hotel and hospitality industry. I am energetic, positive, and ready to make a difference in a growing organization. I have been looking for the right fit to explore the next stages of my career fit, and based on everything I learned about the culture here, how happy the employees are, and the great things they have to say about what a great place it is to work, I think I finally found the company I want to invest the next chapter of my future with."
Written by Kevin Downey on September 5th, 2023
Diversity
20. How do you feel about working in a diverse and inclusive environment?
What You Need to Know
Part of being a team player is displaying your ability to work well with everyone, regardless of their upbringing, cultural background, gender, or walk of life. This translates to your cultural competence. It also extends beyond the workplace and how well you would work with and relate to the customers and consumers of Frito Lay. As they state on their website, "Thriving on Diversity & Inclusion, we know the future of our success is dependent on embracing the differences in our values, beliefs, preferences, and expectations. We will continue to make a collective effort to foster a culture where every associate is given the opportunity to perform to his or her full potential, and where every associate feels valued and respected."
Written by Kevin Downey on September 5th, 2023
How to Answer
Share how you have openly collaborated with every member of your team equally in the past. Demonstrate how your approach to teamwork spans diversity, equality, and inclusion. Frito Lay states they are an equal opportunity employer for diversity, inclusion, gender, veterans, and the disabled.
Written by Kevin Downey on September 5th, 2023
Answer Example
"I feel fine about it. I want to work with people who are working as hard as I am and support the team. If my team gets along, works together, supports me, and has my back, I'll do the same. I'll do the same. I want to count on my team, and I want them to trust that they can count on me."
Written by Kevin Downey on September 6th, 2023
EQ
21. What is your greatest strength?
What You Need to Know
This is an opportunity to display your pride in your strengths and what you uniquely have to offer. Share your standout skills that are highly valued by your teams. As they state on their website, "Frito-Lay is a melting pot of different personalities and strengths. That's why we're such a dynamic place to work. Every employee has a different role, and they contribute in various ways to ensure we're successful." Share what you would look forward to contributing to Frito Lay.
Written by Kevin Downey on September 5th, 2023
1st Answer Example
"I have great people skills, and I make a point to be positive to help boost morale when other people on my team are struggling. I'm a good listener, and I work hard to manage conflict with grace and ease whenever an issue arises with a client or a co-worker. My skills will help increase productivity by keeping the work environment positive. I am focused on providing the best quality in my work, which rubs off on my co-workers because my work ethic motivates them."
Written by Rachelle Enns
2nd Answer Example
"I'd say some of my greatest strengths are that I hold myself accountable and take ownership of my commitments. I have a positive mindset and an acute attention to detail. I am approachable, empathetic, honest, patient, and decisive."
Written by Kevin Downey on September 5th, 2023
EQ
22. What is your greatest weakness?
What You Need to Know
Your interviewer is curious whether you take ownership of your growth opportunities and actively seek to develop your skills and overcome your self-perceived weaknesses. Openly sharing your weaknesses showcases your strength as a professional and that you are likely an asset worth hiring. Someone who tries to hide their weaknesses showcases that they don't have mastery over them and are more likely to be a liability.
As they state on one of their blogs, "Every day offers a new opportunity to learn from an experience. To continuously improve, you can't shy away from new and different experiences, they are often the most exciting and rewarding. And remember... you are bound to make mistakes, and that's OK. You almost always learn more from failure than success. It's what you do when mistakes happen that matters."
Written by Kevin Downey on September 5th, 2023
1st Answer Example
"I believe I could improve on some technical skills including Excel and PowerPoint. Currently I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. I have enrolled myself in an evening/weekend workshop for the next six weeks. We will see how stellar my skills are after that course!"
Written by Rachelle Enns
2nd Answer Example
"Sometimes I have difficulty asking for help from co-workers. I like having control over my daily tasks and taking on new projects, but I'm not always willing to admit when I have taken on too much. When I made a mistake because I was juggling too many projects, I learned that it's okay to ask for help. I'm learning how to organize myself better and communicate what I need from my team. This skill has helped me be more effective at my job, and it's helped my team work together even better than before!"
Written by Rachelle Enns
Experience
23. What can you do for Frito Lay?
What You Need to Know
Part of Frito Lay's mission is, "We are driven and inspired by our purpose, food that matters for life's moments. We'll grow faster. We'll become stronger. We'll do even more." So think about what you have to offer and how you would help them accomplish these goals. Reflect on how your work ethic helped you to stay organized and tackle challenging projects and how you strove to go above and beyond, taking pride in your work. Connect your experiences and accomplishments to what they could expect of you while working for Frito Lay.
Written by Kevin Downey on September 5th, 2023
Answer Example
"I am a driven hard worker who is always trying to get up to speed and learn the ropes and put my all in. I am driven to improve, and as time goes on, I will keep growing faster, working harder, and doing even more. So this is what I would do for Frito Lay and myself. As I see it, our purpose is the same."
Written by Kevin Downey on September 6th, 2023
Job Satisfaction
24. What do you think you'll enjoy most about working in the food and beverage industry?
What You Need to Know
Your interviewer likely enjoys where they work and values being part of their organization. As a stakeholder, they likely take pride in building upon the company culture and building effective teams. On their website, they advertise the following culture statement: "More than just a food and beverage company. We dare to make the world smile and to put each other first." When answering this question, evaluate their culture and what their employees say about what it's like to work there. Closely examine why this feels like a good fit for you, and then share this with your interviewer.
Written by Kevin Downey on September 6th, 2023
Experienced Example
"I look at Frito Lay as far more than just a food and beverage company. I am excited about the prospect of working here for the opportunity for growth and the strong sense of teamwork and camaraderie. When I worked at a food processing company, I started working in the warehouse and was promoted within six months to a delivery driver. When I found out about the delivery supervisor position with Frito Lay, I was immediately interested. It is so motivating to work within an industry that recognizes my potential and abilities, giving me ample opportunity to grow my career."
Written by Kevin Downey on September 6th, 2023
Answer Example
"I love all of Frito Lay's brands and products! There are always new products being introduced, which keeps things exciting. I enjoy learning, so this is certainly the industry for me to be in."
Written by Kevin Downey on September 6th, 2023
Job Satisfaction
25. How can we motivate you on the job?
What You Need to Know
Your interviewer is asking what would help you retain job satisfaction and keep you from burning out on the job. How you answer this question will help them determine whether they can live up to your expectations. As they state online, "We need inspiring leaders, motivators, and innovators to drive our business forward." So ask how they can help you continually look forward to a rewarding career with them for the long term. This can include camaraderie with great teams, work you enjoy doing, recognition of your accomplishments, or opportunities for advancement. Let them know how they can keep you looking forward to coming into work with gratitude and pride.
Written by Kevin Downey on September 5th, 2023
Experienced Example
"I am best motivated through words of praise, recognition for a job well done, and the opportunity to take on more responsibility. I like to know that my efforts are being noticed and that career advancement lies ahead. In my current position, we have a leaderboard, and I like that concept because it creates healthy competition."
Written by Kevin Downey on September 6th, 2023
Answer Example
"I am motivated by knowing something about the end customer and being able to relate to them as a person. About being included in the big picture and being trusted with the behind-the-scenes, wider scope of the business. I also value the personal touch of a little mentoring."
Written by Kevin Downey on September 6th, 2023
Leadership
26. Can you give me an example of a time you showed initiative without being asked?
What You Need to Know
Frito-Lay states that they are looking for "honesty, a passion for results, and exceptional teamwork and collaboration" in their candidates. Al Carey was the former CEO of Frito-Lay until he retired only a few years ago. One of the things he credited the company's growth and success to was what he called the speed of trust, which he defined as trusting his employees to collaborate and contribute while eliminating the bureaucracy impeding them from doing so. "The single greatest contributor has been the speed of trust. When you trust each other, there is no need for all the extra bureaucracy. It can allow you to move directly to decisions quicker."
Written by Kevin Downey on September 5th, 2023
How to Answer
Showcase your leadership potential by sharing your willingness and ambition to do the right thing and support your teammates without waiting to be asked to do so. Let your interviewer know that you are willing to do whatever it takes to help and that you are a clutch player and always aiming to develop and grow. Showcase your willingness to step outside of your comfort zone. There is always an opportunity to be proactive in your approach to your work and take action before anyone has the chance to ask you first.
Written by Kevin Downey on September 5th, 2023
1st Answer Example
"I noticed the numbers were off on a shipment I delivered to a customer. They had ordered 30 cases, and we were only delivering 25. When I made the delivery, I let the customer know we would deliver the additional cases the next day and called my manager to find out what went wrong. My manager and the client appreciated my sense of urgency and my ability to take action after that observation."
Written by Rachelle Enns
2nd Answer Example
"I often find myself taking the initiative without being asked. This will include training staff members on a new procedure, calling customers to follow up on their orders, or taking random inventory counts."
Written by Rachelle Enns
Leadership
27. Do you have experience training others?
What You Need to Know
Frito Lay advertises that "We have a culture of mentorship." This is integral to their culture of teamwork, development, and growth. So let your interviewer know of any experiences you have on a professional level of mentoring, coaching, training, or orienting fellow teammates in the past. Whether formally training someone, informally sharing tips or tricks of the trade, or educating fellow employees on systems, procedures, and processes, anything counts. Share any strengths and skills you've taught to others.
Written by Kevin Downey on September 5th, 2023
1st Answer Example
"Yes, I trained two individuals on XYZ skill in my previous job. First, I had them shadow me so that they could see what I was doing. I made myself very approachable by making sure they felt comfortable asking questions, speaking slowly, and demonstrating. I asked them if they wanted to try while I shadowed them. This was a very effective way to train, and I enjoyed it very much!"
Written by Rachelle Enns
2nd Answer Example
"I have not been in a role senior enough to train others in the past, but I believe that I will be a strong trainer and mentor in the future. I care about the progress of my colleagues and am a patient teacher."
Written by Rachelle Enns
Leadership
28. What kind of leadership skills do you have?
What You Need to Know
A blog on Frito Lay's website touches on the qualities they value in their leaders and how important effective communication is in a leadership role. "Finding your own voice is more important than trying to fit someone else's expectations of who, or what, you should be. Leadership is the ability to set a vision, develop and motivate your team, influence an agenda, and provide real-time counsel on a range of topics. The capacity to navigate issues large and small are fundamental skills. Leaders need to always be open to growing. When you listen to truly understand, you are more apt to ask meaningful questions and provide recommendations that are beneficial to the conversation."
Written by Kevin Downey on September 5th, 2023
How to Answer
When advertising your style of leadership, it is important to assess how your style aligns with theirs. You want to be sincere and not just mimic what they are looking for. Instead, find the similarities in how your leadership approach compliments theirs. If you haven't served in an official leadership role, think about the types of leaders you admire and model your style after.
Written by Kevin Downey on September 5th, 2023
1st Answer Example
"In my previous role, I was outperforming colleagues, taking on additional responsibilities without biting off more than I can chew. It's all about drive and the ability to be a quick study. I have all of these qualities and more."
Written by Kevin Downey on September 6th, 2023
2nd Answer Example
"My standard is going the distance. I am very competitive with my previous best and do everything I can to over-deliver. I try to be an extra set of eyes for my leaders and have an acute attention to detail."
Written by Kevin Downey on September 6th, 2023
Stress
29. Can you work in a high-paced, stressful environment?
What You Need to Know
Frito Lay acknowledges that their's is a fast-paced working environment and a physically demanding job, but also describes it as fun, with a winning team culture. There are always bound to be stressful days on the job when things don't go according to plan, or it takes maximum effort to accomplish what is set out before you. Your interviewer is curious whether you would thrive in their environment or find it stressful more often than not. They are also curious about how well you cope with stress and whether you allow your stress to overwhelm you or dictate your behavior. Remember, they are interested in hiring someone who will lift the rest of their teams and help them thrive, as opposed to someone who would be a detriment to that effort and drag their teams down. Consider these points when answering this question.
Written by Kevin Downey on September 5th, 2023
1st Answer Example
"I handle stress very well, and when you call my references, they will attest to this fact. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress."
Written by Rachelle Enns
2nd Answer Example
"Stress is part of any demanding job, and I embrace it to the fullest. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels."
Written by Kevin Downey on September 6th, 2023
Teamwork
30. Tell me about a time your actions resulted in greater efficiencies of your team.
What You Need to Know
Your interviewer is curious to what degree you contribute to the team effort. How you answer will inform them of your work ethic and whether you consistently strive to go above and beyond in your work or whether you prefer to operate within the comfort of the status quo. As Frito Lay states online, "We all work together to provide consumers with the best snacks in the world." Additionally, within the internal culture of the company, Frito Lay encourages all of their employees to "act like owners." Spend some time thinking about what you value about working in a team environment, how you contribute to the team effort, and how you take ownership of the success of your teams. You want to showcase a strong work ethic.
Written by Kevin Downey on September 5th, 2023
1st Answer Example
"As a brand ambassador for a local snack company, I moved quickly to unload and organize the products. I noticed that by keeping products organized, we could save time preparing and setting up for events. I made a point to keep all products to make the distribution process go much more smoothly."
Written by Rachelle Enns
2nd Answer Example
"I am a very organized individual, so when I was asked to help with the team schedule, I was very excited to make a difference! I was able to reduce a significant amount of overtime and eliminate split shifts."
Written by Rachelle Enns
About the Author
Before I was in management, there were positions I wasn’t sure I wanted to be hired for. I wasn’t convinced it was the right job for me. Despite this, some of those interviews resulted in job offers. Then, some jobs felt like the perfect fit. I went into those interviews feeling confident and commanding, believing I would get hired. Yet, I didn’t get hired for many of those jobs despite my confidence and swagger.
Later in my management career, I learned there was more to it than being the right fit. I had my agenda, and my interviewee had theirs. When I sat down to interview someone, my goal was to check off all of my boxes. Is this person up to the job? Do they have the right skills? Does their character align with our values? Will they stick around and raise morale, strengthening our teams? What are their goals, aside from trying to land a job? Do they have leadership potential? What would this professional relationship look like?
This is the key to mastering any interview - understanding each other’s goals and objectives. The cold reality is that your interviewer has sat down with countless candidates before and will sit across from countless more. Every one of them wants a job. But only a few of them check off all the interviewer’s boxes.
If you are wondering how you could know what your interviewer is looking for, that’s easy. Most of it is posted all across their careers page. You just have to be on the hunt for those keywords that say it all. For Frito Lay, it’s physical hard work. Grit and determination. Punctuality and teamwork. Faster, stronger, better, and honest. These qualities aren’t unique to any one person. In fact, at some point, you have exhibited every one of these qualities.
The secret formula for delivering a great interview is simple. Actions speak louder than words. If you present yourself sincerely and honestly in every answer, aligning these traits with their values, they will know you prepared thoughtfully. It shows you respect their time and take this opportunity seriously. Your words showcase the actions you took to get ready for your interview. It proclaims you have a strong work ethic. It explains why you are so confident and shows that your interview isn’t a performance but an accurate presentation of who you are as a person and a professional. This is the key to delivering a great interview, which gets you closer to hearing the words, ‘You’re hired.’
Learn more about Kevin Downey