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Fossil (UK) Holdings Interview Questions

31 Fossil (UK) Holdings Interview Questions
Question 1 of 31
How do you like to be recognized for your accomplishments?
How to Answer
We love our sales associates at Fossil -- our employees are our culture, and they create a better 'us' every day. We're working to engage every employee and to create a workplace where everyone can be their best self. That's why our management teams are intentional about recognizing the hard work of every associate. Talk to the interviewer about how you like to be recognized for your contributions to the team.

Answer Example
"Any recognition of my contributions at all makes me feel amazing. I've worked in stores in the past where the managers were disinterested in their teams and didn't do much to show appreciation for the unique things we all contributed to making the store function. A simple, specific word of encouragement or appreciation from a manager goes a long way with me."
Answer Example
"I can't stand public recognition -- it makes me really uncomfortable. If I achieve something really big, the best way to show your appreciation to me is through a short note or even a gift card to a local restaurant."
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Question 2 of 31
How do you handle situations that cause you stress at work?
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How to Answer
The retail industry is fast-paced and ever-changing, so it's good to be adaptable and quick-thinking when unexpected situations crop up that cause you stress on the job. When was the last time you encountered an especially stressful situation at work? What did you do?

Answer Example
"Last holiday season, I was the manager on duty for the first time during one of the busiest days of the year. We had a record number of customers in the store, and two of my team members didn't show up for their shifts. It was really overwhelming! When I found myself getting stressed out, I took a deep breath, checked in with my team members in different areas of the store, and determined how best to leverage the skills that each team member had. With a little reorganization and some inspiring words of encouragement, I activated my teammates to go beyond their normal efforts and bring our customers even better service."
Answer Example
"I try to think of stress and challenge as opportunities to push myself. I'm a really even-tempered person, so it takes a lot for me to lose my cool when I'm under pressure. When things get overwhelming at work, I mentally break my tasks into smaller pieces that feel more manageable -- and of course, I never hesitate to ask for help if I don't think I'll be able to get something done in time."
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Question 3 of 31
Tell me about any interest you have in participating in our community outreach programs.
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How to Answer
At Fossil, we do our part to make our industry and our world better, starting with our local communities. We engage our workforce to strengthen the communities where we live, work, and play. Our people have a passion for helping their communities thrive, whether it's through investing time, sharing skills, or simply giving to the causes they care about. Talk to the interviewer about some of the community outreach programs you're interested in pursuing through Fossil.

Answer Example
"I love volunteering, so I'm really grateful that Fossil offers volunteer time off so that I can share my time and talent with the causes I care about. It makes me feel good to know that Fossil cares about my community and wants to help me continue to invest in organizations that are really making a difference."
Answer Example
"The employee matching program seems amazing! I make it a habit to contribute a percentage of my income every month to community organizations that I care about, and it means a lot to me that Fossil will match my contributions to increase the impact I can have on the organizations I care about."
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Question 4 of 31
What do you hope to learn from this job at Fossil?
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How to Answer
At Fossil, we're committed to building a culture of continuous learning by creating opportunities to learn skills, develop leadership, and grow professional networks. There's always something new to learn with Fossil, so talk to the interviewer about some of the things you're excited to learn during your time with us.

Answer Example
"I love that Fossil offers so many unique learning opportunities, and I'm really excited to take advantage of them. I'm still trying to figure out if I see a future for myself in the retail industry, and I know that the resources available at Fossil will help me get a better understanding of how I can best leverage my talents and interests to build a successful career in retail."
Answer Example
"I am looking to lay the foundation for the rest of my career with this position. I looked at a lot of job postings and had interviewed some very carefully selected places, but you are by far my front-runner. I want to learn not only the fundamentals of sales but also become comfortable with both sides of the business. I appreciate that you want me to start with the basics of the inside sales before moving into outside sales."
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Question 5 of 31
Are you interested in participating in our Pro Bono Skill Sharing program?
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Question 6 of 31
What are your salary expectations?
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Question 7 of 31
How can Fossil motivate you on the job?
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Question 8 of 31
Describe to me your ideal employer.
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Question 9 of 31
We need reliable people on our team at Fossil. How many days were you absent from work last year?
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Question 10 of 31
What type of work environment do you dislike working in?
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Author of Fossil (UK) Holdings Ltd. Answers and Questions

Jordan Henry
Jordan Henry is a technical and creative writer working in Chattanooga. She has worked as a career developer and freelance resume/cover letter builder for the last ten years. You can find her on LinkedIn here: https://www.linkedin.com/in/jordan-henry-81539072/
Published: 09/11/2018

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Question 11 of 31
Personality fit is important to us at Fossil. How would you describe your personality?
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Question 12 of 31
How do you handle a situation where your supervisor does not properly communicate information to you?
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Question 13 of 31
What type of manager brings out the best in you?
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Question 14 of 31
Why is this job with Fossil right for you at this time in your career?
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Question 15 of 31
What is the most competitive work situation you have experienced? How did you handle it? What was the result?
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Question 16 of 31
Tell me about a time when you made a suggestion requesting change in an organization.
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Question 17 of 31
This position requires a flexible schedule as we are open evenings, weekends, and most holidays. Are you able to commit to these hours?
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Question 18 of 31
At Fossil we like to hire strong achievers. Give me an example of a time when you went above and beyond.
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Question 19 of 31
Take me through your career history. How has your work experience prepared you for this role at Fossil?
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Question 20 of 31
Have you researched our company values? What makes you the best candidate for Fossil?
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Question 21 of 31
You will be responsible for a large amount of cash and valuable merchandise at Fossil. What would your most recent employer say about your character and honesty?
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Question 22 of 31
In a retail environment, staff turnover is often high. How would you handle it if your co-worker did not show up for their shift?
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Question 23 of 31
Working in a retail environment, you will sometimes come across rude customers. How would you handle a customer who is rude towards you or a co-worker?
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Question 24 of 31
Tell me 3 qualities you possess that make you a strong fit for this position with Fossil.
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Question 25 of 31
At Fossil we firmly believe in grooming our employees into management roles as they show potential. Are you interested in potential leadership roles with us?
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Question 26 of 31
In our retail stores we take pride in our displays. Do you feel comfortable assisting in the construction or installation of our displays?
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Question 27 of 31
This position requires you to adhere to a dress code. How do you feel about this?
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Question 28 of 31
What do you know about Fossil's company commitments?
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Question 29 of 31
At Fossil we have a very clear return policy. How would you handle a customer who was arguing with you about a potential return?
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Question 30 of 31
What do you know about Fossil? Why do you want to work for us?
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Question 31 of 31
Fossil puts customer service first. How do you ensure that you always put the customers' needs first?
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