Tell me about a situation in which you had to adjust to changes over which you had no control. How did you handle it?

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In the automobile industry, you can expect changes to occur. Cars change as people change, so you can at least expect to see innovations in their products and the solutions they offer their customers. You may also expect changes in management and changes in policies that might affect how you do your job. Show the interviewer at Ford that you can adjust when changes happen. The interviewer is most interested in your response to the change, how you adapted and evolved yourself! Focus on your ability to stay positive, confident, and flexible in these situations, while supporting your leadership, the company vision, and the overall big-picture.

"I was working for a company going through a merger, which meant a lot of change in management and policies. There was a lot of miscommunication. I'm glad I stuck it out, though. I learned a lot by sticking it out during the merger, and I became adaptable."

Anonymous Answer

"I worked in the restaurant industry before the pandemic. When the pandemic began, we had to change every aspect of how to work and how to serve customers. To keep the business alive, we changed our policies and began finding ways to adopt new work rules."

Rachelle's Feedback

This situation required some serious pivots, indeed! As per previous feedback, I recommend using the STAR framework when forming a 'tell me about a time...' answer. As the answer stands right now, it's too vague to leave a lasting impact. Let the interviewer hear about the ways that you shine in the workplace :)

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Anonymous Answer

"Last year when we went into lockdown, our area changed dramatically overnight, 5 teams were split into 3 teams, and I had to follow new guidelines and procedures. This was a learning curve, especially on dayshift and having to work closely with homologation engineers. I thought I did well in adapting to my newer environment and newer way of working. communication was key to making things work even better. I started to do handover emails upon completing my day, just to keep up to date with my colleagues. This worked very well and kept everyone else in the loop. I got the idea from working on SHEDS and also the technicians, these guys do a handover every shift."