Due to the sensitivity of our business, in order to work for Fisher Investments, you must be able to pass a criminal background check. Are you willing to comply?

"I do not have a criminal history of any kind and I am happy to comply with any form of background check you require."

If you do not have any criminal history, this is an answer that will be very simple and concise. If you do have a criminal history, now is the time to disclose it.

"I should disclose to you that I have a mark on my criminal record. I have a DUI from 1998. Since then I have maintained a clean record and I am willing to comply with any form of background check that you require."

In your work as a Portfolio Administrator, what kind events cause you the most stress on the job?

"While overall market volatility does stress out a lot of Portfolio Administrators, I have a very good way of explaining this volatility to my clients to the point where it doesn't stress me out. For me, any stress that I feel is usually put on me by myself in having very high expectations for my work with clients. To help alleviate this stress, I've learned over time that the goals and expectations that I put on my work have to be realistic and attainable when they sometimes weren't early on in my career."

The high demands of a position as a Portfolio Manager or Administrator bring a lot of stress. Market volatility, greed, underperformance and tough clients can all contribute to a high level of stress in this field. For this question, your interviewer is looking to gain insight on how you handle these stress factors on the job by having you talk a bit about what types of things cause you stress. While you talk openly about what it is that causes you stress or discomfort, make sure that you also talk through how you handle that stress in a safe, healthy and good for business manner.

"In reality, our work as Portfolio Managers for our clients is almost like trying to do the impossible. We are relied upon to make sound decisions for clients based on insufficient information, all while trying to maintain confidence in our decisions. This in itself is a daily stressor on the job and one that I don't take lightly. To help myself with this daily stress, I've learned to accept mistakes as they happen, own up to them with clients and work hard to alleviate those mistakes to put my clients back in the best position possible."

How long will it take you to make a meaningful contribution to our team at Fisher Investments?

"I am interested in making an impact on your organization right away and have already crafted a plan to make that happen. I am a very strong business development professional and I plan to take the territory and expand it to include additional rural areas. This should amount to a strong increase in revenue within the first 9 months of my on boarding."

If you were to be the successful candidate with Fisher Investments, when do you expect to make a viable contribution to the organization? Talk to the interviewer about your plan to make a fast impact.

"My plan, if hired by Fisher Investments, is to make an impact as soon as possible. I have researched this position and am very eager so I have created a 90 day impact plan that I would like to share with you."

Take a couple of minutes to sell this notepad to me.

"Well Mr. Jones, I know in your line that you definitely in high need of notepads to help you succeed in your industry and I'm here to show you a new product we have put out to market that can exceed your needs. You'll notice that it features very wide margins that accentuate the note taking procedures for all who use it. You'll also notice that each individual sheet is carefully perforated to make separation from the binding an easy task compared to other notepads. The last feature of our new notepad is that it comes in many different paper colors that suit your needs. If you want, take this sample to your office for a week and put it to use. If you and your staff would make use of it, I can set you up with your first shipment in no time!"

To be successful in the financial advising field, one top key to success is your ability to sell your service to your clients. For this task, your interviewer will slide a notepad (or other item) to you across the table and ask you to sell it to them. First and foremost, your interviewer will be looking for you to project confidence in your pitch and your ability to find their own needs in what they're looking for in a notepad while you give them your pitch. As you sell them the notepad, be sure that you are confident, creative and that you ask questions of them. Overall, see this question as a fun opportunity to show your advising skills in a very nontraditional way and it will be a success for you.

"Mrs. Jones, we at Notepads, Inc. are excited to announce a new line of notepads for our exclusive customers. If you can, tell me a bit about your frustrations with your current line of notepads that you use. Wow, thank you for that. I can tell that functionality, cost and supply are all issues that are of concern and I'm happy to tell you that this fantastic notepad meets your needs with the brightest white paper, narrow ruled, right priced and readily available features. I'd like to talk about you further about pricing and delivery options when you are ready."

If hired for this role at Fisher Investments, how would you help make sound investment decisions for our clients?

"In my current role, we have a great team that considers many factors in our investment decisions for our clients. Our engineers have developed mathematical models that gauge the markets and their propensity to shift over time. We have a team of market experts that rely on the new and current times to predict future fluctuations. As the Portfolio Managers, we weigh information from all of these teams to make decisions moving forward and this allows for the greatest confidence in our overall decisions."

While certainly an open ended question for you to run with, your interviewer is really looking to get a sense that you are resourceful in your decision making processes and that you don't rely too heavy on quantitative or qualitative information to make decisions. In your answer, talk about the sound use of data while also relying on your experience and judgement to help in your decision making processes. As well, if you are open and experienced in a team based approach among fellow colleagues, talk about that as well.

"While all of our decisions for our clients are based on assumptions, my experience has taught me to weigh in many different factors when making investment decisions. Looking at historical data to predict futures carries some weight and can be accurate at times, but having firsthand knowledge of different businesses and industries like I do helps put that historical data into perspective when trying to predict the future. If hired for this position at Fisher Investments, I'll have that ability to make the best decisions possible for your clients."

If I were to hand you $100,000 to invest today, where would you put that money and why?

"If the money was given personally to me to invest for myself, I would go for a 50-50 split between stocks and bonds being that I'm 37 years old. This would provide a good mix of funds that could be placed into aggressive IT and healthcare type stocks with a lot of growth potential while keeping half safe in the bonds market."

As a simple tool to gauge how you will both satisfy clients and make a profit for Fisher Investments, your interviewer is looking to hear how you would invest money right now if given the chance. While there is no right or wrong answer for this question, show them your knowledge of breaking up assets based on age if possible. As well, don't hesitate to call out your knowledge of specifically allocating funds into different sectors or individual businesses or industries. In the end, make sure to give a full explanation of why you are choosing what you are to sell it to your interviewer.

"Being that I am young and willing to wisely be aggressive with money invested for myself, I would look for gems in certain industries like social media and internet retail sales. Amazon is expected to see prosperous growth and so are places like Pinterest and Facebook. I'd be wise with these investments while being sure to pay close attention to futures forecasts as those could change quickly, meaning a shift in my direction as well."

We pride ourselves on teamwork here at Fisher Investments and this role in Client Services relies on teamwork. What are the top qualities would you bring to a team based atmosphere here?

"As with any team that I have worked on in the past, my priority is knowing that everyone has an important piece in the overall success of the team. In customer service, this is knowing who to contact with the right questions and who to guide customers to when needed. This ensures that our work is done efficiently on our end of things and that our customers are handled efficiently and effectively. If hired here at Fisher Investments, my first goal would be to get to know everyone on the team that I would work with, what their roles are and how to best communicate with them."

At the heart of this question falls your interviewers need to determine how well you will work with others on the team at Fisher Investments. You will be working with high level advisors and managers that are under a lot of pressure to perform in their jobs and your communications with them will either alleviate some of that stress or add to it. To ensure that your interviewer walks away from your conversation knowing that you are a team player that keeps the end goals of the company in mind, focus your answer on your effective communication skills, your knowledge of everyone's role on the team and your knowledge of what your role on the team will be.

"My top quality is my ability to communicate, both verbally and through writing. I have excellent interpersonal speaking and listening skills and my past colleagues have always appreciated this. Here at Fisher Investments, your clients would appreciate this in my work as well. I am a very efficient and effective written communicator as well and this would be very beneficial at a company like Fisher Investments, where your offices are spread throughout the country and I can imagine that email communication is vitally important."

If hired to this role here at Fisher Investments, what do you see as one initial hurdle you will have to overcome in your first weeks on the job?

"Having put a lot of thought into this even before submitting my resume for this position, I realize that my greatest hurdle would be making the leap as an Auditor into the financial focused industry. My five years of experience out of college have been focused on management and technical consulting services, but I feel that I've built a very good knowledge base and experience for this role here at Fisher Investments. If given the opportunity to join your team, my initial focus would be to get enthralled in auditing in the financial industry and I'd do this by being attached at the hip to my colleagues and taking the time to talk one on one with a lot of other staff to help better understand what they'll expect of me in this role."

At the heart of this question, your interviewer is asking you to take an honest look inside of yourself to discuss what you feel is the biggest learning curve you will have if offered this position. This will give your interviewer a sense of how to handle your onboarding process if hired for the position and give them a sense that you have the ability to see what your biggest need would be. Similar to the what is your greatest weakness question, the key to answering this question is humbly pointing out a flaw that you may see and making a plan for how you will overcome that flaw.

"Understanding that my role here at Fisher Investments would have me working with the entire advisory staff, the first hurdle would be getting to know everyone on that team and showcasing the skills that I could bring to their work. If hired for the job, I would hope to be invited to team meetings where I could introduce myself and my role with the team and I'd invite an open conversation with the entire team."

Describe to me a time when you made an error in your current or former position, and the impact your mistake made? How did you correct the error, what did you learn from it?

"When I worked as a financial services rep, I accidentally double booked two clients for an appointment in one of the time slots. I realized the mistake after I was double checking my calendar and called the clients right away and apologized for my mistake. As a result of this experience, I always made sure to check the time slots on my calendar twice."

Everyone makes mistakes, and no one is perfect. The interviewer knows that too and is asking this question to see how you handle situations when you make mistakes. Give an example that demonstrates how you took responsibility for your error and fixed it. Also, what you learned from the experience as a result. Sometimes learning from our mistakes allows us to gain some valuable tools.

"When starting my current position, I had some struggles with learning Salesforce and let the frustrations get the best of me. I felt like a failure and was ready to give up. Once my boss pulled me aside and reminded me that everyone struggles with brand new technology, I was able to relax. I ended up taking an online course on the program so that I could fast-track my learning and avoid further frustration. What I learned was that only I am responsible for my learning and there are always ways to overcome challenges, if you look for the answers and are prepared to work for them."

At Fisher Investments we offer many different financial services. Which aspect of financial services are you best versed in?

"After researching your website I see that you specialize in Investment and Hedge Fund management. My specialty is definitely Investment management. Is there a certain specialty you are looking for in your next hire?"

Walk the interviewer through your expertise that best relates to the business they specialize in. This is where it's important to have searched Fisher Investments prior to your interview! Be sure to finish by asking the interviewer the services they prefer you be versed in. This way you can overcome any potential objections later.

"I have a wide range of expertise when it comes to financial services. I see that Fisher Investments is looking for a candidate who brings experience in X, Y, and Z. I have expert level knowledge in all of these areas."

Give me an example of a time that you had to solve a problem without having all of the necessary information at hand to do so. How did you handle that situation?

"Back when I first joined my current organization, I was taking a role that had been vacant for many months and I had to start with a backlog of work along with the regular daily activities. This customer service role included logging daily visitors and calls and the interim rep only kept brief notes. After taking the time to walk through training and getting running on my own, I realized that the current workload wouldn't allow me to catch up on the backlog of work that had been missed. While I had ideas of how to play catch up on the work, I approached my supervisor with a few ideas and we settled on having me log hours from home on our system as overtime to get caught up. I worked with our IT staff on getting set up on our network from home and was more that willing to help out with some extra hours."

For this question, your interviewer is looking to test your ability to be analytical and resourceful in a specific situation where you had to dig further to solve a problem. Prior to your interview, try to think of a time in the past where you encountered this specific situation and talk through it by laying out the problem and walking through the step-by-step approach you took to solve the problem. Try to be as detailed you can as you explain how you thought the problem out and worked hard to use the resources you could to help solve the problem. Your interviewer will be relying on these fine details to truly see how you will perform on the job with Fisher Investments.

"Working for a large financial institution, our advisory staff help cover for each other when we are on vacation, sick or simply out of office for the day. We typically team up in group of three to help provide coverage for each other. A couple of months ago, I fielded a call from a colleague's client while she was away on vacation and completely out of phone coverage. The client had several questions about their personal finances that I couldn't help resolve off the top of my head. I let them know that their advisor was away on vacation but I would take the next hour to research their questions and get back to them shortly. This was a very acceptable path of action to the client and I took the time to get their questions answered quickly."

Talk to me about a challenging situation you had to handle on the job that involved another colleague. How did you handle that situation?

"A couple of years ago, we had hired a new Junior Advisor on to our team and I was tasked with being his mentor. Having mentored several other thriving Junior Advisors prior to him starting, I was excited for the opportunity. Within the first week of him being on the job, I overheard a colleague of mine talking very openly about his disdain for the hire of this new Advisor and witnessing him personally criticizing him in a face-to-face encounter. Immediately, I spoke to my colleague in a private office about my concern over his actions and words towards the new Advisor. Having been a part of the interview process and his early mentorship, I knew that he had the skills to succeed and I reiterated that to my colleague. After agreeing to back off on any private criticizing of the new Advisor and a promise to help mentor him, I learned that direct conversations are the best way to handle workplace conflicts."

At the heart of this question, your interviewer is looking to hear how you use solid interpersonal and relationship building skills to diffuse a difficult situation with a coworker when on the job. No matter what situation that you talk about, make sure to focus your answer on a positive mindset and the steps that you walked through to turn a potentially hazardous situation into a good one. As well, talk about lessons learned from that situation that you keep with you to this day on the job.

"f"A couple of years ago, I approached a colleague that had missed a deadline or a big audit we were conducting and she completely blew up at my during our conversation. At first, I was very taken aback by her response because I had never witnessed that from her in many years of working together. While remaining calm, I allowed her the opportunity to vent to me and it turns out that she was going through a lot of things in her personal life that were impacting her work. While keeping our project deadlines in mind, I also took a personal approach in letting her know that she could bring these issues to me as both a colleague and a friend and we could work through them together in the future. This approach is vital to any conflicts that can arise with colleagues and one I don't hesitate to take when needed."

At Fisher Investments we put great pride in our customer service. How do you ensure that your clients are well taken care of?

"In my current position I take many steps to ensuring great customer service. To me, this means having excellent follow up and strong active listening skills. I remember the names of my client's children and I call to congratulate them on milestones. I will keep in touch to update them on new services as well."

In which ways do you ensure that your clients are well taken care of? Talk to the interviewer about your customer service skills.

"I can assure you that, if hired, I would put the customers of Fisher Investments first. When working in the financial services world, your customers can determine your success. I have a very high referrals rate which tells me that my customers are happy."

Why would our clients here at Fisher Investments want you to be their financial advisor?

"Looking back on my career to this point, I can say with confidence that my success, and the success of my clients, has been due to my ability to build trusting relationships. My path for building a trusting relationship consists of education, communication and action. I educate each client on a personal level, I set expectations for them and deliver on what I say I'm going to do. If hired for this position here at Fisher Investments, you'll be hiring a Financial Advisor that will be great at bringing aboard new clients as I have many current clients that I am confident will follow me here."

As a professional in financial advising, you know that relationships are built on trust and integrity and for the business at Fisher Investments, this is equally important. For your answer, your interviewer will be looking how to hear how you build trust with your clients to ensure that they are customers for life. In your answer, make sure that trust and integrity are common themes as you discuss how you work with each client's individual needs to build their portfolio.

"Like in any financial advising relationship, confidentiality and integrity are of utmost importance to clients and these are pieces of the relationships with my clients that I hold in the highest regard. My clients know that I can be trusted to safeguard their personal information and use the best resources possible to help make the best decisions for them based on their personal information and situation. I pride myself on the fact that my clients trust me with their personal information and your clients will have this trust in me as well if I'm hired for this position."

What types of compensation structures have you worked under in the past and do you have any expectations for this role with Fisher Investments?

"In the current role that I have been in since graduating from college, I started on a base salary for three years guaranteed that also had a bonus structure tied in for performance. At the the end of the three year base salary period, I was moved to a straight commission and have been on that for almost five years now. I am very confident in my ability to be a high performing advisor on commissions and bonuses and find that I have a very high motivation to succeed in this atmosphere."

Compensation for Financial Advisors can vary from a straight salary, straight commission, salary plus bonus or a fee-only structure. You can speak openly and honestly to your interview about the types of compensation you have received throughout your career up to this point, but it is always important to do your research on Fisher Investments and how they pay their advisors when you elaborate on the compensation model that suits you best. In the end, it is important to match your expectations with the compensation structure of Fisher Investments.

"As an experience advisor that has spent time working with a large firm, a small independent firm and being self-employed, I have worked on pretty much every pay structure possible for our profession. At the point that I am at in my career with an aging family and grandchildren on the way, a salary plus bonus structure is what I'm seeking during my job search. From what I understand about this position, the compensation you are offering falls within those parameters. Are you able to expand on the bonus structure so I have a better understanding of how it works?"

Discuss a time that you worked a client through a difficult financial situation. What were the keys to making it a success for the client?

"During the recession in 2008, I had a very large client call to request that all of his funds be pulled out of the stock market. Knowing that this move was a very poor strategy, I needed him to hear that in most personal and educated way possible. With an active listening approach, I repeated back what he had told me and I reiterated that he wanted to sell them at a low price and hopefully buy them back down the road at a high price. This made the client take a pause and think. This was my opportunity to talk about market history and the odds that his stock prices would rebound over time. He decided to keep his funds in the market at the time and a few years down the road, he called to personally thank me for the sound advice. The fact that I took a personal approach while educating him in the process to make his own decision was the definite key to success in this situation."

Your interviewer is posing this question to see how you will handle a situation where a client at Fisher Investments is working through a difficult time. As you talk about how you managed that situation, your interviewer will be looking to hear that you have the interpersonal skills to be effective from the client's perspective. In your answer, be sure to explain the importance of an empathetic approach with your clients and how that approach helps them get through a difficult time.

"Sometimes in this field, difficult conversations have to be had with clients and when I need to have them, I use a very personal and empathetic approach. A great situation where this happened was with a client that wasn't meeting their personal retirement goals to be done working at age 62. At the point we were working together, she was 55 years old. After a quick assessment of her finances, I talked to her about letting her two kids be responsible for their own college tuition. As a mother, her intuition was to support her children in every way possible but the reality was that it was hurting her own goals. Simply put to her, I told her that there are no loans available for retirement and that she was doing both herself and her kids a favor by taking the route I suggested."

If you joined the team here at Fisher Investments, how would you build relationships with those that you would be working closely with?

"From my first day on the job, I would take the time to break the ice with my colleagues by introducing myself and setting up an individual meeting with each person. In the past, I've done these meetings over lunch or in an office where I've had questions prepared for me to get to know the person both personally and professionally. I want to ask my colleagues what they expect from me and what I can expect from them. I've found that these conversations really help to open up doors for working with each other moving forward."

For this question, your interviewer will be looking to get the sense that you would be proactive about getting to know your colleagues and fitting into the culture of the organization. Use a personal approach to talk about ways that you have done this in the past and how you would do it if hired for this position. Talk about the importance of relationship building in your line of work and how it helps the overall good of the organization if you take the initiative to do this.

"Being the new person on the job can be a very high anxiety time for some people, but I love the opportunity to break the ice with my coworkers by making that first contact. I think it's important to get to know each other on a personal level because we spend so much of our lives together in the workplace and I am a caring person that wants to know how last night's soccer game went for the kids. Beyond that first ice breaking conversation, my work relationships are then bonded through my work ethic and helping others on my team to show that I am a true team player."

Fisher Investments strives for client loyalty to keep us running strong into the future. What do you feel are the keys to retaining clients for the long haul?

"I learned a few very important things from a senior mentor early in my career that I still hold near and dear to my heart to this day. First, clients expect me to be responsive to their needs to ensure that they keep their business with me. Because of this, I return phone calls and emails as soon as I can, even if that means in the evening, the early morning or on a Sunday afternoon. These small actions go a long way in showing my clients that I care. Another key to the success of my long-term clients is my ability to set and manage expectations for them. Clients desire to have a plan and know what that plan entails and I pride myself on my ability to work with them to set goals and a plan to achieve those goals."

Businesses in financial advising are constantly pushing the limits to ensure that they retain clients and Fisher Investments doesn't take client retention lightly. One slip up and a high profile client will be taking their business to a competitor. For this question, your interviewer will be looking to hear that you understand your role in the customer retention equation and how you take pride in that in your everyday work. Make sure to hit on the point that doing the small things, like prompt communication and follow up, go a long way towards keeping clients happy.

"Having lost clients in the past that went to another firm, I take that pain personally and do everything I can do to ensure long lasting relationships with my clients. For me, the first key to long term success with my clients is a proactive approach. I don't wait for clients to get in touch with me to make changes to their portfolio, I reach out to them. This action alone shows my clients that I am working for their best interest. Another action I take that shows my worth to my clients are goal tracking and quarterly progress reports that I send out to them. This is particularly helpful for clients that are working with me in their first two years."

At Fisher Investments, we are always looking for bilingual skills from our staff to better suit and expand our client base. Do you speak any other languages fluently?

"Other than three years of German back in high school many years ago, I do not speak any other languages fluently. Even with those three years of schooling in the language, I couldn't hold anything other than a very basic conversation in German."

This is a straightforward question where your interviewer is looking to simply see if you could the additional skill of being bilingual to the team at Fisher Investments. If you are, it could be potentially highly marketable to new clients. If being bilingual is required for the job, you would likely see those details in the job advertisement. Feel free to speak openly and honestly for this question and an answer of no for this question shouldn't disqualify you from candidacy for the position if it is not a requirement.

"From my time in the military, I did receive formal training from the Department of Defense in Chinese and Mandarin. I used these languages for over two years as an interpreter and I would still consider my skills to be very fluent in speaking and fairly fluent in writing. Do you see these as useful skills for the team here at Fisher Investments?"

When would an investment in commodities make sense for a client that you were working with?

"In my experience, commodities have made the most sense to use as a hedge when I am concerned about a potential upcoming crisis. I've utilized the gold market at times and it was very effective during the recession back in 2008. Gold prices have always tended to rise when the markets fell and some very high profile clients I worked with at that time were very pleased with their results while others lost a substantial amount in the market."

Prior to your interview, it is important to prepare for very market specific questions like this one where your interviewer will be looking to get a sense that you have the knowledge about particular markets like commodities, annuities and private equities. When you answer a question like this, try to give your interviewer an answer that shows that you understand the basic details of the market, when it is useful and what its downsides are to prove that you know situations where it can be very beneficial to a potential client.

"Commodities are always an interesting consideration because of their spectacular performance at times. But, because they don't receive dividends and aren't a great hedge bet over time, there are only a few scenarios where I utilize them. Crude oil markets are a great example of a short term buy in commodities when a production increase or decrease is announced."

Here at Fisher Investments, we are expecting someone with strong leadership skills to take this role. How would you describe your management style?

"My overall management style is the belief in building a positive team atmosphere. I'm a firm believer that each person and role brings a specific skill set to the ocverall goals and purpose of a team and I promote a team based atmosphere by larifying everyone's role on the team, keeping every person's objectives clear, rewarding great performers on the team and holding people accountable for their actions. If hired for this role at Fisher Investments, you can be assured that my promotion of a team based atmosphere would help achieve even higher goals than you have set right now."

Prior to your interview, try to take a long, hard look inside your skills and styles as a leader of others and prepare to present the best management style possible to your interviewer that fits the role that you are interviewing for with Fisher Investments. Your answer should also involve solid research into the culture of Fisher Investments and the details of the role you are interviewing for. Some important things to touch on are your ability to promote a team atmosphere and your ability to delegate responsibilities when necessary.

"I think that it is crucial for a leader of others to be flexible in their style rather than relying on just one of the canned management styles. I'd like to highlight my abilities to lead as being a manager that works to grow and develop my staff to help them achieve their career goals and a leader who is able to provide direction and authority when the time for it arises. By knowing my team well and promoting our goals, I have the ability to assign work to the right people and follow through with my team on meeting all objective necessary."

If hired for this role at Fisher Investments, I want to be sure that I'm hiring a motivated individual. What motivates you in your daily work and your career?

"I find myself the most motivated on the job when I am being challenged and when I can continue learning new things. From what I've learned in talking to others that currently work here at Fisher Investments, the fast paced environment and continuous changes in the industry would keep me very motivated in my work and you'd never have to question if I were truly enjoying and being motivated in my work."

In the financial services field, you should have strong personal motivation to succeed in your work and your interviewer is asking this question to see what it is that make you tick while on the job. While being open and honest in how you stay motivated on the job, make sure that your answer doesn't include collecting a paycheck every week or two. While money is certainly a motivator in this field, make sure that you use it in an appropriate context if you decide to talk about the financial piece of this business as being a motivator. In the end, your interviewer is looking to get a sense of how he or she will be able to keep you hungry for more if you are hired for this role.

"At a young age, my father taught me to do what I love and love what I do and I know that as I approach the middle years of my career that I made the right career choice. The personal finance field has really blended my love of helping others succeed and my passion for statistics and computers. In this role with Fisher Investments, I'll be working with your clients everyday on helping them achieve financial success and that alone is all of the reason I need to get out of bed every morning."

We want our advising team at Fisher Investments to be happy and healthy. How do you manage the day to day stress of being a financial advisor?

"To begin with on the job, I consider myself very excellent at handling stress. Being a goal oriented person, I find happiness in obtaining goals and consider any necessary stresses in pursuit of a goal healthy. Outside of work, I am a very active person that trains for marathons and spends a lot of time outdoors with my family. I find that these activities help cleanse my mind and heal my body to prepare for a new week on the job."

The daily stressors of a career in financial advising can be burdensome, overwhelming and lead to burnout on the job. To get a sense that you can handle stress in a safe and healthy manner and be able to come to work each day with a clean slate, your interviewer is looking to delve into your personal life a bit to see how you manage stress. When answering, you can certainly talk about the things you do on the job to keep as stress free as possible, but also be sure to talk about the things that you do outside of work to avoid burnout. Point out that you have the resources and ability to care for yourself to keep you at the top of your game on the job.

"When I maintain a healthy diet, exercise regularly and spend as much time as possible outside of work with my children, any unnecessary work stresses are put on the back burner and often relieved immediately. I'm a firm believer in a healthy work-life balance, even though it can be very tough to do in our field. Having the ability to answer a client email or phone call during off hours while unwinding has made our work lives better as well."

How do you believe your coworkers would describe you?

"I believe that my coworkers, if asked, would describe me as a reliable person who is always ready to submit the best work possible. My work ethic has never been questioned, and I am very proud with the work that I have submitted in my career, so far."

The interviewer would like to know how you are seen by your colleagues. Select approximately three words that truly define who you are. Be sure to choose words that radiate positive thoughts!

"Here are some other great keywords you could use: - Encouraging - Caring - Knowledgeable - Reliable - Focused - Honest - Assertive - Tenacious - Motivated - Ambitions - Conscientious"

At Fisher Investments, we pride ourselves on providing the best overall customer experience. Talk about your customer service experience and explain why it will help our clients here.

"Over the past five years in my current role in customer service, my number one mantra has been to create the most personalized experience possibl for each person. I have done this by taking the time to get to know the customer, find out what their needs are and creating an experience unique to them. Where my time in automotive sales has really prepared for this role with Fisher Investments is in this approach. If hired for this role, I know that I will be relied upon to use open and honest communication skills, time management skills and to take a empathetic and personalized approach with each client and I can definitely be relied upon to do that."

In the financial services industry, overall client experience is a major predictor of business growth and the team at Fisher Investments takes the overall client experience seriously. For this question, your interviewer will be looking for you to expand upon your customer service experience past what they can see from your resume. To seal the deal for your interview, try to talk about times that you have went above and beyond the call of duty to provide the best service possible for a customer.

"In my years in a front facing customer service role, I've prided myself on being the face of the franchise. More often than not, my interactions with customers can be the difference between a repeat customer and a person who never comes back again. To ensure repeat customers, I make sure that I am knowledgeable about our products and services, I'm proactive with their needs and I'm always accountable for any mistakes that are made on my organization's side of things. If given the opportunity to join the team here at Fisher Investments, I will work hard to be highly educated in your services and be proactive and accountable in every interaction that I have."

If you were having an interaction with a client here at Fisher Investments and you weren't able to answer their question or solve their problem on your own, how would you handle that situation?

"In my current role in Customer Service with Metropolis' largest automotive dealership, I frequently get asked questions that our sales, finance and service staff have to give the final stamp of approval on in answering customers questions. In these situations, I have a great amount of knowledge where I can prepare the customer for speaking with the right person while also ensuring them that the sales, finance or service staff will provide the final answer. Then, I work quickly to get them to the right person."

As the forward facing client services representative with Fisher Investments, you may be asked serious financial or market related questions that either don't know or aren't qualified to answer. In those situations, you will be expected to explain to the customer how that question will be answered and then deliver a timeline on when it can be answered. In the end, the customer wants to know the clear path to ease their mind and it will be your job to do just that.

"In a situation where I didn't know an answer, I would ensure the client that we have the right staff in place that would be able to help them quickly and efficiently. I would communicate to the customer what the next step would be and if that would be me putting them directly in contact with someone or me taking their contact information and having someone get back to them. In the end, setting the right course and timeline would be important for every customer when I faced this situation."

At Fisher Investments, we expect our advisors to be available to speak with clients in person, over the phone and through email. What are your experiences in working with clients through different communication methods?

"Looking back on my career, I can honestly say that success as an Advisor is really due to my passion for finance and my desire for interactions with other people. Being a people person at heart, I love working with clients in any way possible. My communication style with clients is to get to personally know them so I can relate my advising to them personally. While I definitely prefer to interact with my clients face-to-face, I do have a lot of experience communicating both over the phone and email as well. If hired for this position, you'll see very quickly that I have excellent writing skills."

Customer interaction is the name of the game at Fisher Investments as they rely on excellent customer to service to retain and grow their client base in a cutthroat market. For this question, your interviewer is looking to get a sense of how you use your communication skills to your advantage in your work and how those skills will benefit Fisher Investments. As you answer and talk about your experiences in communication methods, try to show that you thrive on client interactions and have the ability to be both persuasive and trusted with those interactions.

"As you can see from my resume, I have taken advanced training courses in public speaking and written communication to help further me in this career field. In my early days in finance and making the move to financial advising, communication skills were my area that needed the most professional development. Today, I am confident in my abilities to work one on one with clients directly in person, over the phone or through email and have experience handling clients in all three ways. In my current role, I'd estimate that over 50% of my interactions are through email with the remaining interactions split between face-to-face meetings and phone calls."

Fisher Investments Interview Questions

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1. Due to the sensitivity of our business, in order to work for Fisher Investments, you must be able to pass a criminal background check. Are you willing to comply?
2. In your work as a Portfolio Administrator, what kind events cause you the most stress on the job?
3. How long will it take you to make a meaningful contribution to our team at Fisher Investments?
4. Take a couple of minutes to sell this notepad to me.
5. If hired for this role at Fisher Investments, how would you help make sound investment decisions for our clients?
6. If I were to hand you $100,000 to invest today, where would you put that money and why?
7. We pride ourselves on teamwork here at Fisher Investments and this role in Client Services relies on teamwork. What are the top qualities would you bring to a team based atmosphere here?
8. If hired to this role here at Fisher Investments, what do you see as one initial hurdle you will have to overcome in your first weeks on the job?
9. Describe to me a time when you made an error in your current or former position, and the impact your mistake made? How did you correct the error, what did you learn from it?
10. At Fisher Investments we offer many different financial services. Which aspect of financial services are you best versed in?
11. Give me an example of a time that you had to solve a problem without having all of the necessary information at hand to do so. How did you handle that situation?
12. Talk to me about a challenging situation you had to handle on the job that involved another colleague. How did you handle that situation?
13. At Fisher Investments we put great pride in our customer service. How do you ensure that your clients are well taken care of?
14. Why would our clients here at Fisher Investments want you to be their financial advisor?
15. What types of compensation structures have you worked under in the past and do you have any expectations for this role with Fisher Investments?
16. Discuss a time that you worked a client through a difficult financial situation. What were the keys to making it a success for the client?
17. If you joined the team here at Fisher Investments, how would you build relationships with those that you would be working closely with?
18. Fisher Investments strives for client loyalty to keep us running strong into the future. What do you feel are the keys to retaining clients for the long haul?
19. At Fisher Investments, we are always looking for bilingual skills from our staff to better suit and expand our client base. Do you speak any other languages fluently?
20. When would an investment in commodities make sense for a client that you were working with?
21. Here at Fisher Investments, we are expecting someone with strong leadership skills to take this role. How would you describe your management style?
22. If hired for this role at Fisher Investments, I want to be sure that I'm hiring a motivated individual. What motivates you in your daily work and your career?
23. We want our advising team at Fisher Investments to be happy and healthy. How do you manage the day to day stress of being a financial advisor?
24. How do you believe your coworkers would describe you?
25. At Fisher Investments, we pride ourselves on providing the best overall customer experience. Talk about your customer service experience and explain why it will help our clients here.
26. If you were having an interaction with a client here at Fisher Investments and you weren't able to answer their question or solve their problem on your own, how would you handle that situation?
27. At Fisher Investments, we expect our advisors to be available to speak with clients in person, over the phone and through email. What are your experiences in working with clients through different communication methods?

Fisher Investments Interview Questions

1. Due to the sensitivity of our business, in order to work for Fisher Investments, you must be able to pass a criminal background check. Are you willing to comply?

2. In your work as a Portfolio Administrator, what kind events cause you the most stress on the job?

3. How long will it take you to make a meaningful contribution to our team at Fisher Investments?

4. Take a couple of minutes to sell this notepad to me.

5. If hired for this role at Fisher Investments, how would you help make sound investment decisions for our clients?

6. If I were to hand you $100,000 to invest today, where would you put that money and why?

7. We pride ourselves on teamwork here at Fisher Investments and this role in Client Services relies on teamwork. What are the top qualities would you bring to a team based atmosphere here?

8. If hired to this role here at Fisher Investments, what do you see as one initial hurdle you will have to overcome in your first weeks on the job?

9. Describe to me a time when you made an error in your current or former position, and the impact your mistake made? How did you correct the error, what did you learn from it?

10. At Fisher Investments we offer many different financial services. Which aspect of financial services are you best versed in?

11. Give me an example of a time that you had to solve a problem without having all of the necessary information at hand to do so. How did you handle that situation?

12. Talk to me about a challenging situation you had to handle on the job that involved another colleague. How did you handle that situation?

13. At Fisher Investments we put great pride in our customer service. How do you ensure that your clients are well taken care of?

14. Why would our clients here at Fisher Investments want you to be their financial advisor?

15. What types of compensation structures have you worked under in the past and do you have any expectations for this role with Fisher Investments?

16. Discuss a time that you worked a client through a difficult financial situation. What were the keys to making it a success for the client?

17. If you joined the team here at Fisher Investments, how would you build relationships with those that you would be working closely with?

18. Fisher Investments strives for client loyalty to keep us running strong into the future. What do you feel are the keys to retaining clients for the long haul?

19. At Fisher Investments, we are always looking for bilingual skills from our staff to better suit and expand our client base. Do you speak any other languages fluently?

20. When would an investment in commodities make sense for a client that you were working with?

21. Here at Fisher Investments, we are expecting someone with strong leadership skills to take this role. How would you describe your management style?

22. If hired for this role at Fisher Investments, I want to be sure that I'm hiring a motivated individual. What motivates you in your daily work and your career?

23. We want our advising team at Fisher Investments to be happy and healthy. How do you manage the day to day stress of being a financial advisor?

24. How do you believe your coworkers would describe you?

25. At Fisher Investments, we pride ourselves on providing the best overall customer experience. Talk about your customer service experience and explain why it will help our clients here.

26. If you were having an interaction with a client here at Fisher Investments and you weren't able to answer their question or solve their problem on your own, how would you handle that situation?

27. At Fisher Investments, we expect our advisors to be available to speak with clients in person, over the phone and through email. What are your experiences in working with clients through different communication methods?