At Famous Footwear we like to hire strong achievers. Give me an example of a time when you went above and beyond.
How to Answer
Display to the interviewer that you can do more than the bare minimum. Show that you can react appropriately when you see that your employer has a need that goes beyond your usual day-to-day expectations.
"Last month, our display coordinator at the store where I currently work was feeling really overwhelmed by the number of projects she was working on. I asked her if I could help her do any of her smaller tasks around the store once I got off work so that she could stay focused on a huge new window display she's designing, and she was so grateful for the help. It was such a small thing for me, but it made a huge impact on her stress levels that day."
"Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her workload so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help but also benefited me by way of organization."