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Famous Footwear Interview Questions

31 Famous Footwear Interview Questions
Question 1 of 31
At Famous Footwear we like to hire strong achievers. Give me an example of a time when you went above and beyond.
How to Answer
Display to the interviewer that you can do more than the bare minimum. Show that you can react appropriately when you see that your employer has a need that goes beyond your usual day-to-day expectations.

Answer Example
"Last month, our display coordinator at the store where I currently work was feeling really overwhelmed by the number of projects she was working on. I asked her if I could help her do any of her smaller tasks around the store once I got off work so that she could stay focused on a huge new window display she's designing, and she was so grateful for the help. It was such a small thing for me, but it made a huge impact on her stress levels that day."
Answer Example
"Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her workload so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help but also benefited me by way of organization."
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Question 2 of 31
How do you handle situations that could cause you to be late or miss work?
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How to Answer
At Famous Footwear, we want to make sure all of our employees are empowered to be leaders and to pursue excellence in all that they do. One of the ways that an employee can prove their leadership and excellence is by planning ahead for the unexpected. Talk to the interviewer about how you react when unexpected situations arise that threaten to make you late for work.

Answer Example
"I'm a mom to two sports-lovers, so I'm no stranger to running into complications when shuttling my girls to their separate practices, games, and meets. My go-to strategy to prevent being late to any event, including work, is to have a plan B, C, and D -- that way, if something unexpected happens, I don't have to worry about how I'm going to stick to the tight schedule."
Answer Example
"I've been on school and intramural sports teams since I was really young, and timelines and punctuality are values that every coach has instilled in me. Being on time is really important to me, so I always have a backup plan in mind if something goes wrong. I tend to leave for work much earlier than necessary -- that way, I have time to relax before my shift starts and I have a buffer build into my schedule if something unexpected pops up that would have made me late for work."
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Question 3 of 31
Do you have reliable transportation?
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How to Answer
Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. If you take the bus or ride a bike, that works too! Merely share that you have the means to get to work consistently and on time.

Answer Example
"I have reliable transportation. I have a well-maintained vehicle, and I am comfortable with the amount of travel required to get to your office every day."
Answer Example
"I take public transit; however, I find it to be very reliable. I was late to work only once last year, and that was due to a snowstorm which stalled all of our employee's commute - including those with personal vehicles. Rest assured, I am reliable and will always come to work on time."
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Question 4 of 31
What do you hope to learn from this job at Famous Footwear?
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How to Answer
Famous Footwear is a large corporation with a wide variety of career paths. There's something for everyone at Famous Footwear, and a retail job could get your foot in the door for future career opportunities. Talk to the interviewer about what you hope to learn at Famous Footwear and how you see yourself growing with the company in the future.

Answer Example
"One of the main reasons I'm interested in a job at Famous Footwear is that I would really like to move into a Merchandising role someday. I'm hoping that staring out on the sales floor will lay the groundwork for me to take on more responsibilities and, hopefully, will make me an ideal candidate for a merchandising role sometime in the future."
Answer Example
"I am looking to lay the foundation for the rest of my career with this position. I looked at a lot of job postings and had interviewed some very carefully selected places, but you are by far my front-runner. I want to learn not only the fundamentals of sales but also become comfortable with both sides of the business. I appreciate that you want me to start with the basics of the inside sales before moving into outside sales."
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Question 5 of 31
Tell me about a time you had to handle conflict at work.
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How to Answer
We've worked hard to create an exceptional company culture at Famous Footwear, but we know there's no way to prevent conflict from happening from time to time. Have you ever had a conflict with a coworker or manager? How did you resolve this issue? What did you learn?

Answer Example
"I've been lucky enough to never be involved personally in conflicts with a coworker, but I've definitely done my share of mediating between two coworkers before. When I'm helping coworkers through conflict, I always make sure that I'm fully hearing both sides of the story and trying to get to the root of the hurt between them. I think the experience of having and resolving conflict can actually be really healthy -- it's made the teams I've been on that much stronger because it helps us all know how to respond to each other instead of being reactionary."
Answer Example
"A few years ago, a coworker and I had an ongoing, unspoken issue between us from a situation that happened outside of work. We didn't talk about it, but I think everyone could feel the tension between us building. It finally erupted in an argument while we were at work, and our manager had to pull us aside and talk to us about our behavior. It was really embarrassing and uncomfortable, and I made a promise to myself never to let conflict go on so long without addressing it. Now when I have an issue with something my coworker or manager has said or done, I take some time to cool off, then approach them with respect and kindness and let them know how their actions affected me. That's been a great strategy for me so far."
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Author of Famous Footwear Answers and Questions

Jordan Henry
Jordan Henry is a technical and creative writer working in Chattanooga. She has worked as a career developer and freelance resume/cover letter builder for the last ten years. You can find her on LinkedIn here: https://www.linkedin.com/in/jordan-henry-81539072/
Published: 10/09/2018

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