How do you operate in an ambiguous and quickly changing environment? Are you comfortable making decisions and maintaining high levels of productivity when you are missing information or lack clarity?

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Community Answers

Your interviewer is curious how you approach making informed decisions when you don't have all the necessary information needed to do so. How you answer could inform them of how decisive you are, your approach to risk-taking, your ability to think outside of the box, your resourcefulness, and your ability to anticipate the needs of your superiors. How in tune you are with your teams and superiors will speak to your experience and suitability for the role.

Another attribute for success that Meta will assess you for is how well you drive results. "We will be evaluating your experience pushing yourself and others to deliver against goals and objectives. How do you demonstrate your impact? Are you self-directed in reaching goals despite challenges and roadblocks?" So, before answering consider the words of one of Meta's department managers, "Give people a sense of trust and ownership. They'll often exceed your expectations. Everyone goes above and beyond. I encourage people to take risks, and I let them know I'll be there as a safety net."

"From day one, I am asking questions, trying to understand why everything is done the way it is, always with the aim of obtaining a deeper understanding. So, I become naturally predisposed to anticipating needs. In this regard, I consider myself a rational problem solver. So, even when information is lacking, I have a strong idea of how our leadership would approach such a situation and behave accordingly. When I can, I will involve our teams, so we can think-tank our way out of any given situation. With creativity comes the ability to take smart and calculated risks, allowing me to feel less constrained. When I can apply creative problem-solving techniques, I am more focused and likely to uncover an out-of-the-box and innovative solution."

Anonymous Answer

"I consider myself a logical problem solver. I am also used to making decisions even when not all pieces of information are present, as we may experience often in a growing online commerce. I work with the mindset of 'figuring things out no matter what' with all the resources that I can draw within the given time/context, apply logical thinking, and make educated assumptions to arrive at the best problem definition and solution."

Stephanie's Feedback

Solving problems through the lens of logic is a valuable and employable skill! My only suggestion for strengthening your response is to include a brief specific example that illustrates your approach. When have you used logic to solve a problem in the workplace or in another aspect of your life? What was the outcome?

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Anonymous Answer

"I think I tend to solve problems analytically. I like to collect information and make decisions based on past experiences that are relevant to the problem at hand. I'm good at narrowing down and eliminating irrelevant data."

Stephanie's Feedback

This sounds like a thoughtful approach! To strengthen your response, I suggest including a specific example from your current role or a previous role. What was the situation? How did you solve the problem? A specific example will take this response from good to great!

Anonymous Answer

"Firstly, understand the time window I have. Layout the flowchart by breaking the problem into smaller issues. identify the easy issues, issues with no dependency, issues more critical and ambiguous. Then delegate parallel run and create a plan to address ambiguous or challenging issues. My approach is generally a combination of analytical, rational, and logical."

Marcie's Feedback

Nice! You sound like you have a great process in place to problem solve, and you clearly explain it in your answer. Perhaps talk a bit about how you developed this process and give an example of a time when you used it successfully. Also, don't forget to emphasize how excited you are to solve problems for Facebook.