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Endace Limited Interview
Questions

27 Questions and Answers by
| Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.

Question 1 of 27

Here at Endace Limited, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?

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Endace Limited Interview Questions

  1. 1.

    Here at Endace Limited, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?

      As an experience software testing engineer, quality assurance should be ingrained in your brain and your interviewer is looking to get a sense of your personal feelings towards it in your work with this question. In your answer, be sure to highlight QA's importance in reducing errors, maintaining specifications, testing failure parameters and preventing defects from occurring. In the end, make sure that quality is your mantra in the eyes of your interviewer by giving an example or two of how you put QA in the forefront of your work.

      Ryan's Answer #1

      "As a test engineer, I take great pride in my role of ensuring that systems go out to consumers as error free as possible. In my current role, I take the time to learn all of the system specifications that are laid out by our design engineers and customize my testing to follow those specifications."

      Ryan's Answer #2

      "In my work throughout my career, quality assurance in my testing was an every minute of every day job on my part. While creating effective testing processes on new software is extremely important in following QA protocols, the recording of defects, issuing of reports and assisting the designers on fixing issues are equally important parts of the process that I'd love to let shine here at Endace Limited."

  2. 2.

    Talk about a time when things didn't go as planned on the job. What was the situation and what allowed your to persevere in that situation?

      As a professional in the tech industry, you have likely had a project that failed, a promotion that passed you over or a meltdown occur at some point in time. Realizing that your interviewer fully understands and expects that failure happens, talk openly and honestly about a situation where you experienced failure or failed plans. Most importantly in your answer, focus on how you overcame the particular situation and discuss lessons that you learned moving forward that you can bring to this role at Endace Limited.

      Ryan's Answer #1

      "A couple of years ago in my first role as a UI designer out of college, my team was tasked with coming up with a very short notice proposal for a potential high end customer. With a week turnaround time, I set right to spending my time gathering information on the company to build a mock design. When the proposal was submitted, I found out that the potential customer scoffed at my idea and the customer went with another organization's proposal for their use. The biggest piece of feedback that I got was that the UI design just wasn't conducive to the type of customers they were expecting. From that point forward, whether it has been with short notice or long-term products, I take the time to communicate with key decision makers from clients to gather information for making my design as user friendly as possible."

      Ryan's Answer #2

      "Last year, I was working on a large scale project that put me face to face with a key customer. After traveling onsite with the customer to spend time with them, I exchanged contact information with two of the key decision makers. In the weeks following, I was sending them follow up emails with our business proposals and was getting frustrated at the lack of response from the clients. After my manager had questioned the viability of the potential customer, I picked up the phone and called them directly. It turns out that their responses back to me were being sent to a junk email folder that I neglected to consider. I apologized for the mistake, took action quickly and we came to a great agreement on future business together. After having a laugh about it with my boss, I now incorporate diligent communication follow ups both by phone and email with customers while also regularly checking all email inboxes."

  3. 3.

    Do you have experience working with different CASE tools? If so, what do you have experience with?

      The world of software engineering has greatly benefited from advancements in computer aided software engineering tools. Because Endace Limited is at the forefront of the industry, your interviewer will be looking to hear which tools you have experience with. Make sure not to concern yourself with providing a correct answer here, but rather focus on your flexibility to learn new aides when needed while explaining what you have experience with.

      Ryan's Answer #1

      "In my current role, I regularly utilize both diagramming and web development tools. The diagram tools assist our software projects by outlining the system data and components in a graphical form for us and this saves us a great amount of time while also being very reliable. The web development tools greatly help me visualize site changes that I am making because I don't have a deep background in web development. If hired for this position, I'd look forward to learning other CASE tools for prototyping, quality assurance and maintenance."

      Ryan's Answer #2

      "During my career and in my experience with CASE tools, most of my experience is in the lower CASE elements that focus on coding and testing the software after initial development. CASE tools have certainly made life as a software engineer more efficient and effective and I'd look forward to learn any new CASE tools if hired for this position here at Endace Limited."

  4. 4.

    In your experience in software testing, would you consider yourself proficient in both testing and debugging processes?

      As a reputable provider of software, Endace Limited relies on their software testing engineers to both test and debug their products when necessary. Make your interviewer aware that you are knowledgeable on both processes by briefly explaining each process as you've worked on them in the past. Then, talk about your openness to working both testing and debugging processes if hired for this position.

      Ryan's Answer #1

      "Yes, I definitely would consider myself proficient in both testing and debugging software. My current role that I've held for four years since graduating from college has exposed me to both processes. In testing, I use known conditions and predefined methods to test for expected outcomes to find errors within the system. I utilize testing prior to new software rollouts. The debugging process happens to already released software that has had issues and comes with unknown conditions and unpredictable outcomes. In this process, my goal is to find the cause of the error to fix it efficiently and effectively to roll an updated program back out to end users."

      Ryan's Answer #2

      "While a majority of my career has been focused on software testing, I am very familiar with debugging processes as well. If hired for this position, I would take the time to focus on debugging processes to bring myself up to speed while being able to hit the ground running on testing processes."

  5. 5.

    What software analysis and design tools do you have familiarity working with?

      As a software engineer for Endace Limited, your interviewer wants to hear that you have experience in utilizing tools that you make you more proficient in your work. Dig back on your past experiences and talk openly about your experiences with the different analysis and design tools that are available to help you be better in the work that you do. In the end, make sure that your interviewer understands that you are proficient in the use of these tools and open to learning and using new tools as well.

      Ryan's Answer #1

      "As my career and experience in software engineering has grown over the years, I've come to really appreciate and utilize these tools that are available. A great example of this would be my recent education and use of Structured English for designing insurance claim software for a large auto insurer. The simplicity of the structured decisions in the program were a perfect example of a program that could utilize the tool and the end product ended up very functional for our customer."

      Ryan's Answer #2

      "I have great working knowledge in creating and reading data flow diagrams. To help with both our own sales staff and with customers, DFD's have been super helpful and I consider myself very proficient in creating them. I've also recently been introduced to decision tables to aid in product testing. I was working on a new system that involved some very complicated business rules and the decision table helped outline everything perfectly for our testing."

  6. 6.

    Do you consider yourself stronger in C++, C#, Java, or Python?

      Before your interview, do some research to understand what tech stack Endace Limited uses so you can best prepare and highlight your expertise. If you aren't as strong in one of the skills you feel is necessary, be sure to explain how you've used it and how you are growing your knowledge to become better. Be sure to be honest in your answer, as the company will likely test your strengths.

      Ryan's Answer #1

      "In my last company, we had a bit of an outdated tech stack and used C# and .NET. I found myself fully immersed in those technologies, but had a strong desire to learn more and become more familiar with modern technologies and how I can apply that in my career. That's what has me so interested in this role. Over the last year, I've taken courses in Java and C++, which I noticed you prefer. I've become proficient in the skills and in side projects, applied my increasingly strong knowledge. I'm probably strongest professionally in C# as that has been where my experience lies, but my passion and dedication is on the Java and C++ side, as I feel that's the more modern alternative. I'm excited about the possibility of applying that knowledge in a role at Endace Limited."

      Ryan's Answer #2

      "I am motivated and excited about this new opportunity because it will challenge me to grow in my (X) skills. I love soccer and enjoy spending time with my teammates. I am interested in continuing my education by studying (Y) to further my career."

  7. 7.

    At Endace Limited, we take security risks very importantly in our products. In your experience, what are the biggest security risks in software and what is your experience in any prevention methods?

      As an expert in software industry, you are obviously aware of the many security risks that systems face in this day and age. For your answer to this question, talk knowledgeably about the security risks that you are most familiar with combating in your day to day work. Explain why the posed risk is important to combat against and talk about the methods you used to minimalize risk in the finished product.

      Ryan's Answer #1

      "As I'm fully aware, cyber-security has become a very important issue over the past ten years. In my current role, our biggest security risk is injection of code used by hackers to access information in our web applications. To help prevent any risks associated with injection, we've implemented the use of a safe API and using specific LIMIT and other SQL controls within queries to prevent loss of records in case of an injection."

      Ryan's Answer #2

      "In the healthcare field where I currently work, broken authentication vulnerability has allowed attackers to hack into electronic medical records and gain control over those systems. This type of attack potentially puts hundreds of thousands of people at risk within a given system. We use many methods to prevent this type of security risk. First, we take the time to properly test the code before rolling out new updates to software. We also utilize very detailed external security audits. Other details we have implemented have been multi-factor authentication processes and recommendations to align password requirements with the NIST guidelines."

  8. 8.

    What experience do you have in the different types of software maintenance?

      As a reputable company, Endace Limited takes their software maintenance processes seriously and your interviewer is looking to hear that you are familiar with the four different types of software maintenance. Talk to your interviewer about any work you have done in the past with corrective, adaptive, perfective and/or preventative software maintenance. Use specific examples and make sure that your interviewer walks away from your conversation knowing that you understand the importance of proper system maintenance.

      Ryan's Answer #1

      "Being familiar with all four types of software maintenance, my most used method of maintenance in my current role is corrective. Based on bug reports from end users, I work through coding and logic issues to resolve issues in a timely and effective manner. In the maintenance I perform, I never hesitate to pick up the phone and contact customers to hear first hand about what they are experiencing. By doing this, they feel like they are an important part of the process and it reflects well on me and my organization."

      Ryan's Answer #2

      "In my current role, I'd definitely say that a majority of the maintenance work that I do is adaptive maintenance. Working in banking software that is used around the globe, I help perform system maintenance for changes in currency on a pretty regular basis. This work requires research and talking with end users to help adapt the programs for their use. If hired here at Endace Limited, I also have experience performing perfective, preventative and corrective maintenance on software as well."

  9. 9.

    Give an example of a time that you used a universal design practice in your work as a UI or UX designer. Why was it important to do this?

      In the technology, software and mobile app fields today, accessibility is a huge topic. As a designer with Endace Limited, you will be expected to help create products that are as accessible as possible to as many end users as possible. In this two part question, talk about why you feel that universal design is important in the work that you will be doing with Endace Limited and then really sell your ability to do this by giving an example of a time you used a universal design in your previous work.

      Ryan's Answer #1

      "From a very high level, the business success of a program really relies on being universally designed. If we pigeon hole ourselves, a product will only reach a very limited group of end users. But taking that a step further, universal design is the morally right thing to do to help reach people that may not have access to the average program design. Last year, I was part of a project that utilized a voice user interface for users that were deaf or hard of hearing. This simple yet effective design was a huge win for our current customers and in helping drive new business with our groundbreaking software."

      Ryan's Answer #2

      "Early in my career, the best piece of advice that I receive was from an experience designer and she said that when UX doesn't consider all potential users, we are no longer working on the user experience. We live in a very diverse world and the programs that I've designed for in the past have certainly had the goal to reach a wide audience. With your financial products here at Endace Limited, this same philosophy applies. Last year, based on some feedback from current customers, we switched our design to include a strong color contract to make the system much more user friendly to color blind users. This was both a simple and very effective change to enhance the look of the program."

  10. 10.

    How do you stay organized and on track when working on multiple projects or duties at the same time?

      In this role with Endace Limited, you will likely be expected to manage multiple projects at the same time. Your ability to plan, manage deadlines and handle high needs items that come up on a regular basis will be essential to your success in this role and your interviewer is looking to hear how you plan for success. Whether you utilize an electronic tool or a written list, there are no right or wrong answers as long as you can prove in your answer that this method works out great for you.

      Ryan's Answer #1

      "With any project that I am working on, I make sure to set benchmarks to meet deadlines ahead of time and set early personal deadlines to allow for some wiggle room. To do this, I am a proponent of using the Microsoft Outlook calendar and tasks functions to help keep me organized. I find that this method helps me stay on track with multiple projects while also leaving me wiggle room each day to fight the high needs fires that do come up in this job."

      Ryan's Answer #2

      "For me to stay on track, I make sure to take ten minutes at the end of each day to recap what was accomplished, what new came up on my task list and re-prioritizing my work for the next day. Then, upon arriving the next day and working through emails from the previous evening, I can adjust my task list for the day if needed. I tend to set aside two hours per day to work on long-term project needs while focusing a majority of my time on the short-term needs."

  11. 11.

    What SDLC models are you familiar in working with?

      As a software engineer, you are very familiar with the software development life cycle. For this question, your interviewer is looking to hear what models you have worked on in the past. While there isn't necessarily a right or wrong answer to this question, try to show your flexibility to working with different SDLC models by bringing up your past experiences. Then, show you have knowledge of different models like the waterfall model or agile model. It is also a good idea to use this question as an opportunity for you to learn more about Endace Limited by asking your interviewer which model they work off of.

      Ryan's Answer #1

      "During my training in software engineering and in my early career, the waterfall model was the standard. In this model, each phase of the development process happens in a set order and projects using this model are easily managed. But over time, as the development projects that I have led have become more complicated and intricate, I have implemented the spiral model. This model has allowed the ability of end users to give feedback early on and often during development and helps to build a more customized product to our customers."

      Ryan's Answer #2

      "In my current position with XYZ Company, my department utilizes the agile model in development life cycle. Since our products are so tailored to the needs of our customers, we get a working product very early on in the process and then I work hand in hand with customers to fine tune the software moving forward. It is a very effective model that has built a great reputation for our software among customers. I also have familiarity working with the iterative model and it has similar advantages to the agile model. If I were hired here at Endace Limited, can you expand on what models you use here in your software development life cycle?"

  12. 12.

    What do you feel are the primary features and benefits of the Java programming language?

      As a company that utilizes Java, Endace Limited and your interviewer want to make sure that you have an understanding of the Java programming language and they do so by asking this question. Obviously a language packed with unique features, talk about the features that you can speak the most knowledgeably about and tie your direct experience to.

      Ryan's Answer

      "When I started working with Java three years ago, the first huge benefit was the fact that the Java syntax was based on C++. At that time, I had a great working knowledge of C++ and my transition to Java was absolutely seamless. The other amazing feature that I've come to appreciate with Java is how robust the memory management is in exception handling and automatic garbage collection."

  13. 13.

    If hired for this position here at Endace Limited, would you be comfortable handling overall project manager responsibilities for new software development?

      As a skilled software engineer, you have all of the necessary tools in your bag to be a successful engineer at Endace Limited. This question is allowing your interviewer to get a better sense of your project management skills and people skills if you were to join the team at Endace Limited. In your answer, talk about your ability to estimate the time and cost of a project, the staffing needed and the overall scope of planning for a particular project. If you have direct experience in being the lead on a large development project, be sure to discuss that experience with your interviewer.

      Ryan's Answer #1

      "Looking to join the team here at Endace Limited directly out of college, I feel very confident in my abilities to manage the entire scope of a new development project. I have leadership experience as my campus' president of the software engineering club. In that role, I developed skills that would help me utilize staff and resources in the best way possible. During my internship, I was exposed to the planning stages of new projects and I have a very good feel of estimating the budget and length of time needed to have a fully functional system."

      Ryan's Answer #2

      "I would absolutely be comfortable if tasked with project manager duties here at Endace Limited. In my last two roles, I have led successful projects that started with great planning and budgeting process and went through to completion with great people and processes in place under my leadership. While it's not a regular duty for me in my current role, I always welcome leadership duties."

  14. 14.

    Talk about a recent successful project that you worked on that required you to navigate some troubled waters during the project. What were the roadblocks and how did you overcome them?

      While your resume and your past experiences can easily show your interview that you have the technical abilities for this position with Endace Limited, your interviewer needs some insight on your problem solving skills. This question allows your interviewer a chance to see how you handle adversity by using resources available to you. In your answer, talk about your ability to think critically and leverage people and resources to the advantage of beating a roadblock in your work. Make sure that your answer provides an example of a project that ended in success.

      Ryan's Answer #1

      "A couple of years ago, I was the lead architect on a new software package that we were developing. As in any project, I was tasked with reviewing and approving the code the would be enveloped in the software. Because the final code impacted our potential clients and this was certainly a unique package we were developing, I proposed putting together a focus panel of existing clients to discuss potential needs out of a new system. My senior leaders were very reluctant to do this as they didn't want any word getting out about the program in its infancy. Knowing that we really wanted their feedback to start the coding process, I worked with our sales staff to build a list of our most dedicated customers. Then, I approached out leadership with this group and they approved without reluctance. After putting together the focus panel and gathering their thoughts, we built a phenomenal program that exceeded all of our sales and performance expectations."

      Ryan's Answer #2

      "I know that a large part of my success in the software architecture field is due to my ability to work collaboratively with others and provide mentorship to those on my team. On a recent project, I faced a design engineer that was very rigid in their ways and was unable to conform with new requirements for a system we were designing. In one of our first planning meetings, it became very evident that he would be unwilling to change in his ways. Being a person that wants to talk things out before escalating things further, I invited him to my office to talk one on one. I used a very educational approach to explain why we would be using the process we would be and I encouraged his participation in that approach. He hesitantly agreed. As we moved from design phase to the implementation phase, the engineer went right back to his old way of doing things and not embracing our new process. Rather than upsetting the entire project time, I immediately approached the engineer with a your either on board the ship or off the ship approach. Rather quickly, he asked that his seat on the team be reassigned to another engineer. In doing that quickly, our project was back up and running with success."

  15. 15.

    If hired here at Endace Limited, what do you feel would be the biggest hurdle for you to overcome from the start?

      The key to answering this question with confidence starts with understanding that you are interviewing with Endace Limited because your interviewer feels that you are a strong candidate for this position. What your interviewer is focusing on with this question is how they could be of most help to you if hired for the job. So, take the time prior to your interview to think about an aspect of the position that would be the most difficult for you to overcome to be up and running at full speed and then take time to explain how you would plan to overcome that hurdle if hired. This structured answer will tell your interviewer that you have put thought to your potential shortcoming with a plan of action.

      Ryan's Answer #1

      "As you can see from my resume, I don't have any direct working experience with the financial industry and I would see that as my largest learning opportunity if offered this position. Like I did with my current job in the healthcare industry, I would take the time to learn the basics of the industry that would help me design the most intuitive user interfaces in the products here at Endace Limited."

      Ryan's Answer #2

      "Being a team player by nature, I've always considered my first challenge at any new company to be the task of getting to know my colleagues, their work preferences and their work styles. In the same breath, I want them to know who I am and how I best work as part of a team with them. To accomplish this, I would take the initiative to set one on one meetings with individuals that I didn't get to touch base with during my orientation process to get to know them better."

  16. 16.

    In your mind, when is monkey testing the most effective in testing new software?

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  17. 17.

    Would you say that you are a goal oriented on the job? What would I be able to do as your manager to help you achieve your goals if hired here at Endace Limited?

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  18. 18.

    At Endace Limited, we rely on a full team effort to deliver top quality products to our customers. Tell me about a time that you worked well as part of a team. Are you comfortable in a similar role here?

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  19. 19.

    Talk about your previous user interface design experience in detail. Why do you feel that this experience will translate well to this role with Endace Limited?

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  20. 20.

    Culture fit is important to us at Endace Limited. How would you describe your personality?

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  21. 21.

    If you were asked to review a colleague's code that they had written, what key things would you look for?

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  22. 22.

    Tell me about a time that there was a delay in the project and how did you handle that delay?

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  23. 23.

    What is one unique personality trait you possess that would help you be successful in this role with Endace Limited?

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  24. 24.

    What do you consider to be a good litmus test for when you would automate a test process for a new system versus testing manually?

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  25. 25.

    Do you have experience writing a custom exception in Java?

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  26. 26.

    We are looking for innovators to join us here at Endace Limited. Where have you brought innovation in automation to a process in your career?

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  27. 27.

    How would you handle a situation where a colleague was being very difficult to work with?

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