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Encompass Home Health Interview

31 Questions and Answers by Ryan Brunner

Published February 4th, 2019 | Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.
Question 1 of 31
Encompass Home Health has a diverse workforce. When have you worked amongst a diverse group of people?
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How to Answer
Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity. Even better, give an example of being able to embrace diversity in the workplace.
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Top 30 Encompass Home Health, Inc. Interview Questions with Full Content
Encompass Home Health has a diverse workforce. When have you worked amongst a diverse group of people?
Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity. Even better, give an example of being able to embrace diversity in the workplace.

Ryan's Answer #1
"I have worked with diverse groups of people most of my career, including my time in University. I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities."
Ryan's Answer #2
"I am so glad you pointed out your need for diversity at Encompass Home Health, Inc.. I greatly value diversity. I grew up in a fairly homogeneous town in Montana. When I hit my 20's, it was so important to me to learn about other cultures. I worked with community volunteer organizations in Peru, inner-city Chicago, and Russia."
Encompass Home Health was initially looking for someone with 5 years' experience in a similar role. Considering you have just 2 years' experience, would you be willing to accept this position at a lower salary?
Are you willing to earn your way up if the interviewer does not want to offer you top compensation? Discuss with the interviewer what you would expect for compensation if offered this position.

Ryan's Answer #1
"I would be happy to earn my way to the top compensation level if required. I do assure you that, despite my being shy of experience by a couple of years, I am a top performer and you would not be disappointed in my performance."
Ryan's Answer #2
"I understand I do not quite meet the qualifications of experience you are looking for and am willing to be compensated in adjustment to that fact. However, I do look forward to proving my worth to Encompass Home Health, Inc. in hopes to be considered for the median salary for the role."
Do you think it is possible to be a good team member, yet disagree with the leader?
The interviewer wants to know that you can be diplomatic in the workplace, even when you may not agree with your leader.

Show the interviewer that it is possible for you to be a good team member, yet disagree with the leader from time to time. Explain that you believe everyone is entitled to their own professional opinion, yet capable of maintaining respect for each other at the same time.

Show that even if you disagree with the final decision they make, you support the direction the team is heading.

Ryan's Answer #1
"I think that it is possible to be a great team member, even when disagreeing with the leader. It's all in how you maintain respect for each other despite the difference in opinion."
Ryan's Answer #2
"I believe that being a good team member is more about attitude than it is about compatibility. You do not need to agree with everyone 100% of the time, to be effective in your job."
Give an example of a great team environment you were a part of where the team members were there to support each other at all times. Why was this important to the work being accomplished?
As part of the Encompass Health Way, the organization firmly believes that strength together is accomplished in a team based atmosphere where every person's personal strengths make the whole effort of the organization stronger. For this question, your interviewer will be looking to hear your thoughts about a time your worked for a high functioning team. Talk about the key traits of the team that you were a part of and how they made a full team effort possible and fluid in nature. As well, talk about the roles that you played on the team and reiterate to your interviewer that you believe in the notion that all members of a team bring their own unique skill set to make the team function as best as possible.

Ryan's Answer #1
"The current team that I'm a part of functions at such a high level for our patients and the care that we provide for them. I work as an RN and am part of a team with two CNA's that work with the patients in their homes. I know the personal strengths of each of my CNA's and I have the leeway to delegate their patients based on their strengths. We communicate on a daily basis through either email or phone and this communication is important. I hold a weekly meeting with them, where we meet for lunch in the field on Friday's to discuss the events of the week and the workload for the next week. This relationship works great because of our communication and the relying on our skill sets to serve our patients."
Ryan's Answer #2
"Currently, my work setting is a great example of great teamwork and I hope that any future work settings that I am a part of exemplify this as well. As the Speech Therapist, I am relied upon to work with patients that need my services. I make myself available to the case managers when they contact me and I always keep some open time on my calendar each day for new patients that get assigned. I communicate well with the nurses, case managers and the rest of the care teams and they do this as well. There have been some times where it may take me a day or two to make it to a patient in a remote location. In these instances, I work with the nursing care team on preparing the patient as much as possible for my initial visit and I do this through solid communication. Having worked with this team for over five years, we all know each other and our processes well enough that we can prepare our mutual patients for what is to come down the road and the patients really take to this well."
What is your greatest weakness?
Pick a weakness that is not a core skill for this position. You can be candid in your answer; recognizing that you aren't great at something and acknowledging your need to improve. Be sure to have an action plan in place for improving on this weakness.

Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. We are all human with our weaknesses, so don't be afraid to share yours!

Ryan's Answer #1
"I believe I could improve on some technical skills including Excel and Word. Currently I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. I have enrolled myself in an evening/weekend workshop for the next six weeks. We will see how stellar my skills are after that course!"
Ryan's Answer #2
"I know this will come off as cliche, but it's truthful. My weakness is in not delegating. I know what I want to be done and how I want it done, so it's often easier to do it myself. However, it can inhibit my ability to grow. I cannot take on every step of a project; I need to be able to give the task or a portion of it to another team member or direct report, let go of the control and know it will be taken care of. I've spoken with my current manager about it, and we've developed a system where he can call me out on the behavior since often I'm not aware of it. By bringing awareness to it at the moment, I find my propensity to hold onto control has decreased, so I'm certainly moving in the right direction."
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