Emory Healthcare has a diverse workforce. When have you worked amongst a diverse group of people?

"I have worked with diverse groups of people most of my career, including my time in University. I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities."

Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity. Even better, give an example of being able to embrace diversity in the workplace.

"I am so glad you pointed out your need for diversity at Emory Healthcare, Inc.. I greatly value diversity. I grew up in a fairly homogeneous town in Montana. When I hit my 20's, it was so important to me to learn about other cultures. I worked with community volunteer organizations in Peru, inner-city Chicago, and Russia."

"All of my career in healthcare I've worked with people from diverse backgrounds. I have embraced people from a variety of cultures, socioeconomic levels, and religions with respect. I believe in the power of diversity; it helps to foster creative thinking when you have influence from a variety of sources."

Emory Healthcare was initially looking for someone with 5 years' experience in a similar role. Considering you have just 2 years' experience, would you be willing to accept this position at a lower salary?

"I would be happy to earn my way to the top compensation level if required. I do assure you that, despite my being shy of experience by a couple of years, I am a top performer and you would not be disappointed in my performance."

Are you willing to earn your way up if the interviewer does not want to offer you top compensation? Discuss with the interviewer what you would expect for compensation if offered this position.

"I understand I do not quite meet the qualifications of experience you are looking for and am willing to be compensated in adjustment to that fact. However, I do look forward to proving my worth to Emory Healthcare, Inc. in hopes to be considered for the median salary for the role."

"I understand I do not have formal supervisory experience, and I am willing to be compensated in adjustment to that fact. I do look forward to proving my worth and my ability to do this job well and to be considered for a higher salary in the future."

Do you think it is possible to be a good team member, yet disagree with the leader?

"I think that it is possible to be a great team member, even when disagreeing with the leader. It's all in how you maintain respect for each other despite the difference in opinion."

The interviewer wants to know that you can be diplomatic in the workplace, even when you may not agree with your leader. Show the interviewer that it is possible for you to be a good team member, yet disagree with the leader from time to time. Explain that you believe everyone is entitled to their own professional opinion, yet capable of maintaining respect for each other at the same time. Show that even if you disagree with the final decision they make, you support the direction the team is heading.

"I believe that being a good team member is more about attitude than it is about compatibility. You do not need to agree with everyone 100% of the time, to be effective in your job."

"I think that it is possible to be a great team member, even when disagreeing with the leader. I believe it's ok to have a differing opinion, as long as you remain respectful. Sometimes, you will have to agree to disagree, respect the leader's decision, and do the best you can to ensure a successful outcome, whatever the final decision ends up being."

Here at Emory Healthcare, we emphasize that our employees use resources wisely to help save costs. What are ways that you have shown you can use resources wisely in your work?

"As a nursing director overseeing several units in our hospital, there are several things that I strive for to utilize resources wisely. The first measure is staffing on our units to ensure that we find that right balance of being understaffed vs. overstaffed. Being overstaffed and working overtime hours significantly impacts our labor budget and those extra costs could be pushed on to patients in the future. Our leadership team has implemented many great labor planning policies to ensure that we are running as efficiently as possible. On the side of resources as they relate to supplies on the unit, I helped develop a just in time inventory system for our supplies on our unit that help ensure we don't have items that are expiring or overstocked for long periods of time. These measures have helped control costs on my units very well."

Under their value of integrity, Emory Healthcare pledges that they will steward their resources wisely to help fulfill their mission. For this question, your interviewer will be looking to hear that your personal values on being a great steward of resources aligns with Emory's values so be sure to talk about this subject from a personal point of view. Your examples should include measures that you take daily in your work to ensure that you keep cost and resources at the top of your mind in your work.

"My work as an IT professional, while mostly in the private business sector, would translate well to the healthcare industry in how I work with resources in a smart and efficient manner. While most folks that I work with often want the newest and best equipment available, I analyze their job and the work that they perform to best suit their work unit with the job that they will be doing. I never hesitate to reuse or rebuild units in a cost efficient manner that will put an employee in the best position to do their job. Are you able to explain how measure like this function in the department here at Emory Healthcare?"

"We use a lot of paper because of the number of programs and students that the school has, and the owner shared with us that she was paying 20 cents per copy. I suggested we continue to use the online format to administer tests in class once back on campus and to continue to use the LMS to distribute handouts to the students, which would save literally thousands of printed pages (and money) every week."

"In my workplace I noticed that coworkers would stay at the stations they felt most comfortable. Something I suggested to leadership was to rotate employees every few hours to ensure that weaknesses could turn into strengths and that there was a better understanding of the workflow."

What is your greatest weakness?

"I believe I could improve on some technical skills including Excel and Word. Currently I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. I have enrolled myself in an evening/weekend workshop for the next six weeks. We will see how stellar my skills are after that course!"

Pick a weakness that is not a core skill for this position. You can be candid in your answer; recognizing that you aren't great at something and acknowledging your need to improve. Be sure to have an action plan in place for improving on this weakness. Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. We are all human with our weaknesses, so don't be afraid to share yours!

"I know this will come off as cliche, but it's truthful. My weakness is in not delegating. I know what I want to be done and how I want it done, so it's often easier to do it myself. However, it can inhibit my ability to grow. I cannot take on every step of a project; I need to be able to give the task or a portion of it to another team member or direct report, let go of the control and know it will be taken care of. I've spoken with my current manager about it, and we've developed a system where he can call me out on the behavior since often I'm not aware of it. By bringing awareness to it at the moment, I find my propensity to hold onto control has decreased, so I'm certainly moving in the right direction."

"Public speaking is my greatest weakness. Teaching has helped me improve on this quite a bit, and I just completed an online course on LinkedIn. My next step is to sign up for some podcasts to help me to continue to grow in this area, and I may eventually join a group such as toastmasters."

"My weakness is perfectionism. In the past, I would have looked at a task and spent an excessive amount of time on it trying to perfect it. However, as I've grown as a pharmacy technician I have learned to reframe my mindset and worked very hard on breaking things down into smaller tasks. Now I choose to focus on excellence and getting the work done efficiently."

How do you make time for the administrative duties in your work?

"As an Occupational Therapist in the fast-paced hospital setting, keeping up on emails, phone calls and patient charting is extremely important. The great thing about my current patient scheduling is that it automatically feeds to my Outlook calendar and patient appointments are almost always set at least one week out. At the end of each work week, I take time look at my calendar for the coming week to block time for checking emails, keeping up on training sessions, making phone calls and organizing any upcoming presentations that I have. This method helps me stay on top of the side tasks outside of working with my patients directly."

No matter what career path you have chosen in healthcare, there is a side to your job that entails paperwork, charting, email communication and many other things. While patient care is always priority number one, these other duties are important as well for a variety of reasons. For this question, your interviewer will be looking to hear that you find these duties important and they'll be looking to hear how you take time to ensure that work doesn't get left behind. Talk about strategies that you use to make the time and explain the administrative type duties that you're used to performing.

"As a CRNA in a very busy OR in a level one trauma center, finding time for administrative duties like keeping up on email and ensuring supplies are ordered can be difficult at times. For these duties, I keep a standing block of time on my calendar at least twice a week for office type duties and our department assistant works closely with me on rearranging that time if needed for cases. In today's digital world, a lot of important information comes through email and I can't ever get behind on keeping up with things so I make that a priority when I am not seeing patients."

"Patient care is the first priority, but we can't provide good patient care without taking care of the admin and clerical side of things. I make it a priority to keep up with my emails and other communication methods, such as the 'When I Work' app, and I rely heavily on using my calendar to remind me of tasks and upcoming meetings to help me better manage my schedule. Taking that few minutes after a patient exam to fill out the worksheet so that you don't get backed up with a ton of them later is important as well."

"Patient care is certainly a priority. The pharmacy I work at is a high-volume store where we do about up to 350 prescriptions in a day. I have found that using my calendar to stay organized and block off time in my schedule helps me to accomplish tasks like completing my computer-based training in a timely way."

In your opinion, what makes you a great problem solver?

"I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision making. I am a keen observer with a great memory which allows me to recall unique solutions or ideas."

Employers want to know that you have a methodical approach to problem-solving. Consider the skills and qualities that help you successfully face problems. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Share your strengths as a problem solver, and your ability to come up with innovative solutions.

"I believe I am a great problem solver because I am sure to gather as many facts as possible, I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision that might seem off the beaten path."

"I'm a sonographer; you can't be a good sonographer without the ability to analyze a problem and find a solution. Critical thinking skills and the ability to quickly asses a situation are paramount to being a good sonographer. Sonography takes skill and creativity to overcome scanning obstacles. It requires the ability to recall large amounts of information and the use of a variety of resources to find answers."

What type of work environment do you dislike working in?

"I can be productive in most work environments, so long as the mentality is positive and teamwork is encouraged. I cannot work in an environment that feels negative or toxic."

Are you pretty flexible in your ability to work in most environments? Have you experienced a position where the atmosphere wasn't conducive to your productivity? Be sure to know the type of situation offered in this position prior, to the interview. If you aren't completely clear on the workplace environment or culture, kindly ask the interviewer to expand on the work environment for you.

"I prefer to focus on the positive, so if it's okay, I would like to share with you what my ideal work environment looks like. My ideal environment is organized, collaborative, positive, energetic, and encouraging. I love working with like-minded people who set challenging goals for themselves. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving."

"I thrive best in an organized, positive work environment. A goal-oriented, collaborative environment is ideal. I don't want to work in a toxic, negative environment."

"I dislike negative and toxic environments where behaviors of intimidation reside. Things like verbal outbursts, gossip, dismissiveness, and impatience. I thrive in environments where teamwork is encouraged along with communication, mentorship, and shared prioritization of patient safety goals."

With the ongoing changes in the healthcare services industry, how do you keep your knowledge current?

"Every morning I listen to X Podcast because I find the information to be fresh, and valuable. In addition to this podcast, I also subscribe to a couple of industry blogs. One is ABC, and the other is XYZ. I greatly value the information shared between fellow professionals. What resources do you prefer to stay on top of industry trends and changes?"

Employers expect employees to stay up-to-date on their respective field, and today's technology makes this reasonably easy! List several ways that you receive your industry knowledge and stay on top of trends. Tell the interviewer about those daily update emails you receive from professional organizations, conferences you attend, and seminars you have taken.Lastly, it's a great idea to ask the interviewer what resources they refer to for industry trends. That question can start up a great conversation, and you may learn a thing or two as well.

"I am an avid fan of google alerts! I will receive an email with the related information any time there is a major headline about the healthcare services industry. In addition to this, I also subscribe to a couple of medical-related journals."

"I get several email updates and journals, such as Ultrasound Smartbrief and the SDMS journal of diagnostic medical sonography. I also do research on the internet, online webinars, and attend conferences."

"While in medical school, I used Up-To-Date as a resource along with Medscape and Epocrates. At the pharmacy, I like to use Facts & Comparisons to research things that I have questions about along with Epocrates to look up medications, their indications, and contraindications. I also find myself looking up protocols on the CDC website for immunizations."

Talk about a time that you were empowered in a decision making process in your job. What did you contribute and why was it important for you to be involved?

"Early in my career as a Medical Lab Tech, our department was going through a request for proposal for new equipment in the lab. As the vendors came in to present their products and give leadership a hands on test, I was asked to be a part of the process as well. I wasn't expecting to be asked as a new graduate, but really appreciated that I was because I would be one of the people actually working on the equipment on a daily basis. And not was my input taken seriously in our final purchases, I also learned how to successfully navigate an RFP process for the future as well."

As a part of Emory Healthcare's Care Transformation Model, shared decision making among staff is held in high regard. Emory values cultivating a spirit of pride in, and ownership of, the work they do to advance Emory's mission and vision. For this question, talk about a time you felt empowered in your job to be a part of a process or decision. Expand on how this fostered enthusiasm in your work and the organization while helping to gain a better understanding of the bigger picture of the work that you do.

"As a leader in healthcare, I find it very important that I empower my employees as I was once empowered as a young nurse to make decisions that effected my work. During my time working as a nurse in the Emergency Department, patient flow and triaging was a major issue that was causing backups and delays in patients being seen. As part of the decision to write new processes, our director help an open forum with employees in the department to find root causes of the issues we were facing and to also have us give suggestions on how to improve processes. In the end, it was so gratifying to see that our input was put to great use to develop new processes in the department. The lessons I took from that as a leader now still help me to this day with my employees."

"At my former workplace, I played a key role in launching the breast biopsy service, and out of that success came the opportunity to set up the prostate biopsy service. As the sonographer that would be working with radiology, I was responsible for helping the doctor set up the workflow and follow-up of patients. I was solely responsible for setting up a visit to Atlanta using my contacts and resources, so the doctor could get up to speed on performing prostate biopsies, which he hadn't done in at least 10 years. As a result, we were able to get our prostate biopsy service up and running within weeks of our visit."

If Emory Healthcare hired you today, what would you accomplish first?

"When we were speaking earlier, you mentioned that you were urgently seeking to improve the level of patient care and compassion at this facility. I want to offer my strong skills when it comes to building patient rapport and help to improve the satisfaction of everyone that uses the services of Emory Healthcare. I plan to make a positive impact very quickly."

When you start a new position, it is essential to set a goal on how you will make a positive impact quickly after being hired. Tell the interviewer what your impact goal is, should you be the successful candidate. If you want to make an impact with your answer, refer to the immediate needs of the company such as increasing budgets, or improving patient care, for instance.

"This question is a delicate one, and you need to show respect for the onboarding process, then give a moderately ambitious project that you could execute. This concept is often called your 'value proposition' in marketing. "Hire me because I'll do X." But remember this is your campaign promise, if hired, it will likely be your first target to hit and depending on the environment, it could make or break you. The best approach is to give a functional analysis of the employers' needs and your skills."

"That would depend on what the most pressing need for the department was. Whatever the priority management deems important is what I would target as my immediate goal. I would set targets to meet that goal, showing improvements towards that end at the 30, 60, and 90-day mark."

At Emory Healthcare, we aim to create value for our patients through focused cost saving measures. Why do you feel this is important for our organization and our patients?

"Beginning a few years ago, my current organization put a focus on an initiative to reduce length of stays in the hospital for patients to both free up space for new patients and also to help reduce costs for patients. As a nurse on the Med/Surg unit, our focus was on communication of patients when prepping for discharge. This communication could be with family or a nursing home, depending where the patient would be going. Way too many times we had seen a patient ready to go home only to find the family or home weren't ready and this often extended the hospital stay a day or two. This became burdensome on our unit and the patients costs as well."

For many people, the rising costs of healthcare and insurance coverage have led them to potentially not see a provider when they are sick or injured. Because of this fact, Emory Healthcare is putting a strict emphasis on cost saving measures for their patients to really get back to their mission of serving their patients in the best way possible. For this question, talk about a cost saving measure you have been a part of in the healthcare industry where patients saw the direct result of the measure. Further add to you answer by explaining why you think cost savings is important.

"A very important change my current organization has been pushing over the past five years is to help reduce unnecessary lab testing and imaging for patients. The costs for those services hits patients pocket books and should only be done when medically necessary. Working as a Rad Tech five years ago, it wasn't uncommon for me to be scanning patients that had negative results that could have been determined through other methods. At that time, our providers were under a microscope to see as many patients as possible and passing them on for imaging was the easy route. Now, through a more focused approach from providers, I am seeing patients that are deemed as medically necessary for imaging and this helps ensure that the patients that truly need the services are seen a lot faster."

"Creating value is very important because healthcare consumers are becoming increasingly more focused on value for service. They are looking for effective healthcare but are trying to limit out -of-pocket expenses, and it's important for healthcare providers to consider this. There is an infinite amount of healthcare dollars available, and providers are constantly being faced with smaller reimbursements. In order to be sustainable, we have to save money wherever possible. One of the cost-saving measures taken at my former workplace was to avoid unnecessary breast imaging callbacks by educating patients to coordinate their annual physical just prior to their annual mammogram screenings, to cut back on having the GP send them back for a breast ultrasound and additional mammogram images, sometimes within weeks of having a normal screening mammogram."

What part of your healthcare career brings you the most stress?

"The part of my career that brings me the most stress is when the schedule is running behind due to lack of hustle on mine or my teams part. I like to be on time with my schedule to ensure that our patients and clients are assisted properly."

Stress can often be a regular part of the day to day work experience. Talk to the interviewer about which areas of your career are the most stressful. Ensure that your answer does not include a factor that would make you appear unfit for the position. (IE: a bus driver should not find driving to be the most stressful part of the job).

"To be completely transparent, I probably bring myself the most stress because of my innate desire to be the best. I strive for perfection too often, which causes undue stress on myself. I manage this by focusing my energy on productive activities that are good for my career."

"Schedules running behind causes me stress. I know sometimes it is unavoidable, but I like to keep things moving on time so that patients are not waiting. I want patients to know that I value their time just as much as I value my own time. At times like that, I do everything possible to get the schedule back on track and to keep patients informed about delays."

As part of Emory's care transformation model, we value transparency for our employees and patients. When have you witnessed transparency being important in your time in healthcare?

"As an NP in the primary care setting, the biggest concern that I see from patients is cost of services. Things like lab tests and imaging often entail large co-pays or other out of pocket costs with some insurance plans and my patients want to know what the cost of services are for those things. My current organization is now very up front and transparent with these costs for patients and if a patient shies away from a much needed test, we can refer them to Patient Services to discuss payment plans or other options for them."

This day in age, healthcare organizations are striving to become more transparent with their employees and their customers and this is equally true at Emory Healthcare. And depending on your role, transparency can mean different things. Whatever answer you talk about for this question, be sure to talk about the root of being transparent and why it is important to patients or employees. Things like knowing costs of services or the greater happenings at the top level of an organization are important to people and it is important that things like that stay hidden. If they do, trust is breached forever.

"During my career as a Nuclear Med Tech, you can see from my resume that I've worked for two organizations and each was on the exact opposite end of the spectrum when it came to transparency with staff. With my first organization, upper management and leadership were open and honest with all high level decisions that were happening in the organization through emails, newsletters and town hall type forums for employees. This allowed employees that chance to have their voices heard and know about things ahead of time. In my change to my current employer, things are very different. The CEO, Board of Directors and even department leadership are very tight to the vest with important decisions that effect my everyday work and this gets difficult to swallow at times. Can you provide any insight on the transparency of Emory Healthcare with staff?"

"I have witnessed that firsthand at Emory. Back in 2008 when the recession hit and Emory, like many hospitals and businesses had to make cuts in spending, I was proud to work under my manager because he did just what he said he would. He held town hall style meetings, sent out surveys, listened to staff input, and he delivered on what he promised--he kept us all employed. Emory informed us at every step in the process and that made me proud to work for Emory."

"As a Pharmacy technician, I think one of the biggest concerns I see for patients is the cost of medications. We try to be upfront with patients regarding the cost of their medications when it's self-pay or even when it requires prior authorization."

Emory Healthcare supports a healthy work/life balance for all employees. How do you balance life and work?

"I find that with the right company, it's pretty simple to balance life and work. When I enjoy what I do it doesn't feel like a chore. I am always sure that when at home, my family gets my attention first. I take time on the weekends to do things for myself and ensure that I regenerate before the work week begins."

It is essential to keep a healthy work/life balance to prevent burnout. Talk to the interviewer about how you can maintain that appropriate balance for yourself.

"I make a strong effort to keep a healthy balance by spending my free time away from my cell phone and having more face-to-face time with my friends and family. I indulge in the things that make me happy, on my time off. By consistently rejuvenating in this way, I can give even more energy when I am at work."

"I balance it with prayer and meditation to help me deal with stress, and I spend time fostering healthy relationships with the people that are important to me. I spend as much time as possible walking outdoors and being close to nature; it helps to restore me."

"I try to balance work and life by working weekdays and taking time off on the weekends for relaxation. I am part of a church community and serve at least once a month. It brings me peace and joy. If I'm not doing that I try to spend time with friends and loved ones."

Here at Emory Healthcare, we strive for excellence by being a leader for others to emulate. When have you had to lead by example during your career?

"A couple of years ago, the organization I worked for was merging with another larger organization and a lot of things would be changing for us from compensation and benefits to the way we conduct ourselves in our work on a daily basis. From the initial announcement, a lot of folks in my small department went into immediate freak out mode, even though we were told nobody would be losing their job. The fear of change was just so strong that my colleagues couldn't stay focused. By me taking the approach of being open minded and looking to learn along every step of the way, it was easy to see that the changes we would be confronted with almost all be positive. And, for some of the benefits that were changing for the worse, a quick weighing analysis of all the positives and negatives really swung toward the positive. In talking about these points with my coworkers, I was able to help put a lot of minds at ease to help make the transition that much smoother when it happened."

Giving an example of being a leader by example could go many ways during your healthcare career. Maybe it was a time that you had to educate your fellow colleagues. Maybe it was a time that you had to motivate a person or group that wasn't doing things correctly. Or maybe it was leading by example for a patient. No matter what way you answer this, it will be important that you demonstrate to your interviewer that you have the ability to lead by example and the wherewithal to understand why leading by example was important for the situation.

"As a healthcare professional that has worked my way into hospital administration, leading by example has been a part of my progression to this point in my career during my whole journey. I think one of the biggest aspects of my leading by example is not micromanaging my teams and rather empowering them in their jobs. By communicating my expectations and goals and then trusting my staff to take it from there, I am leading by example in entrusting them to do their jobs to the best of their abilities."

"I always try hard to be an example to others, especially working with student sonographers. I believe in each one teach one and in that spirit, I always model for my students by sharing my own experience in healthcare and being transparent about mistakes that I've made along the way, as well as telling them what steps I have taken to reach certain accomplishments. My mother used to always say, 'let your walk meet your talk'. It's important that your actions line up with your words. I recently shared with my students an experience I had with a difficult patient and how the patient called me a very unflattering word and that although I could have left the room and not served that patient, I maintained my professionalism and gave the patient the highest level of patient care. They told me how impressed they were that I could do that."

Talk about a time in the workplace that you had to react to changes that you had no control over. What made your reaction to the change go smoothly?

"Having worked for over 10 years in the industry, I quickly came to the realization that change management is vital in our world. A couple of years ago, working as a nurse in the emergency setting, my employer implemented a new electronic health record system. When the announcement was made, many of my coworkers were extremely upset and disappointed to hear that they would have to learn and be trained on a new system. My approach was to gather as much information as I could about the new system and learn how this would help make both our work lives better and our patient care better. From our first online training, to hands on training and into go-live on our floor, it was easy to see that the new system would make patient charting, record look-up and patient data much more easily accessible and functional. My approach helped put a lot of my team at ease and I was thanked by my department director for keeping such a positive attitude through the change."

The healthcare world is continually changing and people who have chosen their career path in healthcare need to be open and ready to take on changes on an almost daily basis. This is no different when working for Emory Healthcare. Changes in laws and regulations and advancements in patient care create the need for healthcare workers to be fluid and your interviewer will be looking for your ability to take on change by giving a direct example. Be sure to point out that you are accepting of change by learning why changes are being made and seeing how they improve processes in patient care. Keep your answer positive.

"During my clinical rotations in training to be a CT Tech, a wise preceptor told me that the one constant in our field is change. Even in my short time training and looking to find my first job in the field, it was easy to see that changes are rampant in the imaging field. At any point in time during my life, I've been very open to change and I think my mind is so open because I seek to understand why changes are happening and know how they will positively impact my work. Something as simple as a new CT imaging machine being implemented can provide a big shock to employees that need to train and learn something new. When this happened during a clinical rotation, I watched how my preceptor took the extra time to learn the new machine and its nuances and apply them to how she would work with patients moving forward. Seeing how she weighed the positives heavily over the fact that changes were being made and not letting that disrupt me really taught me a great lesson in working in this field."

"Healthcare is a very fluid environment and requires the ability to constantly adapt to changing guidelines, regulations, and laws. In my last position, the hospital lost a radiologist due to illness and had a period of several years in which we operated without a full-time replacement. We had locums that came for 1-2 week periods, and during that time, it was a struggle to keep our biopsy services afloat. It was also very stressful for the technologists. I had to make a decision early on that I would need to keep my focus on the fact that this was a very challenging time for our patients, and I needed to do everything that I could to make the transition easier for each one of them. I made the transition easier by staying in constant communication with the telerads who were reading our studies and learned to anticipate their needs which helped to reduce callbacks for additional imaging."

"In my two years of working as a pharmacy technician, I have experienced a lot of change in different ways. I have worked with 4 different managers in this short time. Something that has helped me is being open-minded and having a positive attitude. We had floater pharmacists in the interim so just being mindful and helpful to them."

How would you describe your personality?

"I would describe my personality as approachable, light-hearted, and positive. I believe that, if asked, my colleagues and supervisor would say the same about me."

Personality and character are two very different things. The interviewer is looking for more information on your traits vs. your integrity. Your example could include buzzwords such as introverted, energetic, and confident.

"I'm genuinely easy-going, probably from all the international travel I experienced in my 20's. I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me."

"I would describe myself as an outgoing introvert. Growing up, I was pretty introverted and always off in the corner reading a book or listening to music. As I got older, I had to work at being outgoing and engaging with people. Pushing outside of my shell and a love of travel has helped me experience the joy of getting to know other people and cultures and discovering new things."

When have you shown a willingness to learn a new method or new approach to solving a problem?

"When our facility came under new management last year many new methods and policies came into place. I was able to learn some exciting new approaches to our challenges in patient care and customer management. I quite enjoyed the process."

Being flexible, and able to handle change is a skill that all employers desire to see. Discuss with the interviewer your ability to approach a problem using new methods. Give a recent example but make sure to spend more time highlighting the resolution rather than the problem.

"It's funny; they say people in medicine are 'lifelong learners'. But on top of that, we're in this digital revolution, and everyone has to learn new software all the time. I'm finally getting old enough to realize that its difficult to be constantly adapting. I think my 75-year-old aunt telling me how to use my iPhone helped me appreciate that it's all about humility. Not WHO is teaching you, but if you are willing to learn. In the medical context, I just took an updated CPR course, and it went from the 2:15 compressions to continuous compressions and I had to adapt to avoid my past way of thinking."

"There is a quote that I love that says in times of change learners inherit the earth; while the learned find themselves beautifully equipped to deal with a world that no longer exists. It inspires me to always learn and grow. I am always taking classes and reading articles online to stay abreast of the constant changes in healthcare. Change is inevitable, and we have to be able to adapt to the ever-evolving world of healthcare. As a result, I recently signed up for a leadership certificate program."

Have you ever had a time you had to own up to a mistake in your work? What was the situation and what steps did you take to resolve the situation?

"Early in my nursing career, I was working for a large skilled nursing facility. One evening shift, we found ourselves short staffed and I was hustling all shift to keep up. As I went home at the end of my shift upon being relieved by night staff, I only realized that I hadn't documented on any of my patient during the last couple of hours until I woke in the middle of the night. Knowing that my director would be in at 6 am, I put a call in to her right away to let her know I hadn't completed the charts of the patients I had seen toward the end of the night. Knowing that a physician would be rounding on patients that early afternoon, my director okay'd me coming in to chart on those patients right away. This was vitally important to their care with the physician later on that day."

The truth is that we are all humans and mistakes in the workplace happen. In the healthcare world, mistakes could lead to a matter of life or death in some instances so realizing you made a mistake, owning up to it and resolving it all come with the territory of being a healthcare professional. For this question, your interviewer is really diving into Emory Healthcare's core value of integrity and trying to gauge your ability to take ownership of your actions. Be up front and honest in your answer because we all make mistakes in our work. The important piece of your answer is how you owned up to it and resolved it.

"When I first entered the healthcare field as a CNA, a mistake I made back then still sticks with me to this day and the lesson I learned from it still resonates with me. During medication passing time, I worked with my RN on staff and we passed meds to our entire unit that evening alone. In not using the five rights of medication passing that day, I gave a patient the wrong dosage of his anti-inflammatory medication and shortly later he went into cardiac arrest. While we were able to administer CPR and get him to our emergency room quickly, my mistake almost cause a person their life. Simply working too fast and not following step by step approaches as a young nurse were almost fatal and these are things that I've never taken for granted since that incident."

"Just out of school on my first job as a sonographer, I missed an ectopic pregnancy because I failed to do a thorough sweep through the uterus and adnexa. The patient came back to the department a few days later and a senior sonographer caught it, thankfully. I had to take responsibility for missing it. I had to admit that I likely missed it because I was more focused on getting a pretty image and didn't do a good job of investigating the patient's pain. It taught me a valuable lesson, and it also made me more accountable. My manager gave me valuable tips that to this day make me a better sonographer and definitely more adept at finding ectopic pregnancies."

At Emory Healthcare we seek to hire individuals who have ambitions of growing their career. Where do you see yourself in 3-5 years?

"In 3-5 years I would like to see my career with Emory Healthcare include a path towards a leadership role. I am very keen on paving a long-term career in the healthcare services realm and would love the opportunity to do that here."

Every hiring manager would like to know that their investment of time and training will pay off. Assure the interviewer that you see this position as a long-term fit. How does this role with Emory Healthcare fit into your longer-term plans?

"One of the attractive points of working for Emory Healthcare, Inc. is that you care about the growth of your employees. I'm motivated to learn and am looking for a long-term fit. In 3-5 years I'd like to be grounded in the clinic, learn about this site, your patient base and earn certifications that would help the unit advance. Personally, I'd like to get involved in some of the local volunteer organizations. I speak Spanish, and I have an interest in urban outreach so it would be nice to do something formal in that context...health-education or fundraising."

"In three to five years I see myself continuing to grow and advance my leadership skills. I know that Emory is dedicated to the career development of its leaders and team members, and I look forward to growing and evolving through the many educational courses offered."

Talk about a time that you had to put in extra effort to honor a commitment you made in the workplace. What led to you make the commitment and why was it important to honor it?

"A couple of years ago, we were caring for an elderly gentleman in our ICU that had no immediate family in the area. Two days after admission, his daughter flew in from Wyoming with nothing more than a small bag packed. After welcoming her and updating her on her father's status, I found out that she didn't have a hotel room booked, she hadn't eaten in over 12 hours and she was in need of finding a store with basic items like toiletries. At that time, I let her know that I would find her some food to eat and look into accommodations for a hotel so she didn't have to worry and could spend much needed time with her father. Right away, I found a nearby hotel with open rooms and had them save a room without me having to provide credit card information. A quick call to room service had food on the way to her and a stop by our gift shop by me got her a toothbrush and toothpaste in case she were to stay the first night with her father. She was extremely appreciative of the fact I went out of my way for her and it only came naturally to me as I knew it was so important for her to be with her dad."

Emory Healthcare's core value of integrity states that they practice the highest ethical standards and honor their commitments by taking personal responsibility and ownership of their actions. For this question, your interviewer will not only be looking for your ability to honor commitments that you've made, but they'll also be looking to see that you understand the importance of following through on your commitments and what that means to others. In your answer, talk about a specific time you committed to something beyond the normal scope of your duties and talk about why this was important to do. To end, talk about the great outcome it provided.

"Last year, my organization was looking for representatives to join our committee that would focus on green initiatives to help make us more environmentally friendly and stable. While our department was all very busy in their jobs at the time, I stepped up to the plate to represent my team on the committee. From the initial meeting, I knew it would be something that I would be passionate about so I made it a priority to make every meeting and followed up on items as needed in a timely manner. This was really my first experience working on a larger, organizational wide committee and it really helped expose me to the happenings in other areas and I'm very grateful that I did. A commitment like this is not something that I take lightly."

It is often said that a career in healthcare is a 'thankless job'. How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?

"I am an easily motivated individual, and it does not take much to keep me engaged. I am fully aware that healthcare-related positions can seem thankless. Honestly, the best thanks that I can get is a pat on the back now and then. The majority of my motivation comes from simply helping people."

The interviewer would like to know how they could continue to motivate you - even on the hardest of days. Do you need to have verbal recognition? Are you motivated solely by the success of your team? Talk to the interviewer about how you have stayed motivated in the past.

"My chosen career was helping people at exactly the point they were least capable of censoring themselves or giving back. So, I stopped needing thanks from my patients. It's not like I don't need positive reinforcement. Everyone does. But I made a point to find it in other places instead of expecting it from my patients. Nowadays I make an effort to expressly thank the people I work with when they do a good job. I focus on being grateful to be allowed to see private, raw, emotional parts of peoples lives. And I make work-related goals I can achieve for satisfaction."

"Indeed, it can be, but for me, helping patients is motivating. At times, you don't get the thank yous and accolades from patients, and that's alright. Helping patients have good outcomes and or a good patient experience is the motivator. It's not that I don't enjoy praise, but that is not the ultimate goal. The ultimate goal is to improve the patient experience and to make team members feel supported and appreciated."

If you could expand your knowledge and expertise in any area of healthcare services, which would you choose?

"If I could expand my expertise in any healthcare service area I would choose anything within primary care. This is one of the reasons I have applied with your company. I feel that your focus will be a great fit with my long-term career goals."

The interviewer would like to dig deeper into your true areas of interest when it comes to healthcare services. They want to know that your passions align well with what Emory Healthcare is offering. Talk to the interviewer about the areas of healthcare you would like to focus on most, and then tie that information in with what the position at Emory Healthcare would be offering you.

"I'm interested in research. One of the things that attracted me to working with your company is your ongoing community-based research collaborations. I'd be curious to hear if the [clinic/hospital/program] had any needs in this area. Is this something junior staff can be involved in?"

"In the future, I see myself working in the role of a healthcare administrator within the Radiology Sciences department. I plan to continue with my education and earn a Master's degree in Healthcare Administration."

Healthcare service companies require strong organizational skills and attention to detail. How do you ensure that your work is properly organized, and highly accurate?

"I am a highly detailed person, and I thrive on having a high level of organization in my day. This organization includes my scheduling, paperwork, and more. If I am offered a position with Emory Healthcare you will never find me to be disorganized! I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. My documentation is strong as well."

The success of the healthcare industry thrives on the accuracy of information, and organization. Talk to the interviewer about the ways that you ensure accuracy and organization in your day to day activities. Perhaps you use a particular app or software. Maybe you are a pen and paper person. Whatever your method, be sure to highlight that you are successful in organizing your day.

"I'm a bit of a nerd. I carry around a notebook and write down important facts if I think there is a chance I will forget them. But this is usually just for transitions. Every clinic I've ever worked in has its way of communicating and recording facts, so I put time and attention into using the system the people around me are using. That way its easier to transition care and the patient has all their info in the same place. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the [group record/EMR/chart] when I can."

"I am very organized, and I thrive on paying attention to detail. I like to keep a notebook of what needs to be done and when tasks are due. I use an Outlook calendar to help stay organized and keep track of deadlines. If I am offered the supervisor position, I will always remain organized."

Emory Healthcare is dedicated to educating the future of the medical field through our school of medicine. Are you willing to educate and mentor medical students in your potential role with us?

"As healthcare professionals, I really see it as our duty to help shape the future nurses, tech, physicians and researchers of tomorrow just as we were at one time mentored by others in this field. As I've progressed through my career as a nurse and into nursing administration, I've always loved the teaching aspect in working with both nursing students and medical residents at my current employer. Can you elaborate on how this position would interact with students and residents at Emory?"

Emory Healthcare has one of the largest and most renowned graduate medical education programs in the southeastern part of the United States and students, residents and fellows work all over the facility training for their future careers in the healthcare field. For this question, put a personal touch on by digging back to your education and early experiences in your career and talk about how important the educators and mentors you had were to you. Then, tie this back to your willingness in working with the future of medicine. Let your interviewer know that you have the skills to be an educator and mentor in your area of expertise. If you have experience working directly with students, talk about that as well.

"Yes, I would absolutely look forward to working with medical students, residents, nursing students and rad tech students in my role as a CT Tech. With my current employer, I enjoy talking about my skills I have developed while being a CT Tech with the students from the local technical college. As well, we have rotating medical students come through from a few different medical colleges that work with our radiologists and I sometimes get to spend time with them while shadowing. Looking back when I was in training for this job in college, I am a firm believer in a hands on approach in healthcare and that is how I approach helping to educate others."

"I have enjoyed many opportunities to work with students. I worked with international nursing students who rotated through my department. As you know from my resume, I currently work as an instructor. Working with students is something I really enjoy. My rotations as an ultrasound student were the ones that I looked forward to the most when I was in school."

Our mission at Emory Healthcare is the serve humanity by improving health through the integration of education, discovery and healthcare delivery. Where have you personally witnessed discovery and research having an impact on your patients?

"Looking back on my time working in the primary care realm with patients, so many great breakthroughs due to research have given my patients a much better chance at success and greater outcomes. The best thing I can think of is research in the pharmaceutical area. For diabetic patients alone, several great options for medications have greatly reduced the risks for complications of cardiovascular disease with these patients. Five to ten years ago, my diabetic patients were at greater and risk and because of great research and clinical trials in the field, we are seeing great results with patients even over the age of 65. Knowing the important role that research plays in our field, does this position get to work with any of the Emory research teams or individuals?"

Emory Healthcare puts a lot of time and effort into research and innovation in the healthcare field through clinical trials and research to help improve treatments, recovery times, lessened side effect and less invasive procedures, among other improvements. For this question, your interviewer will be looking to hear that you are excited about medical advancements made through research and discovery. If you have first hand experience working with research in the medical field, be sure to point that out. If you don't have first hand experience with research, you definitely have experience witnessing advancements in your area of expertise. If that is the case, expand upon why these changes were important and explain that you value the need for research and discovery in your field.

"During my time working for Augusta University in medical education and research, I've been a part of several amazing research projects. Most of my time was focused on reproductive health research in infertility and in vitro fertilization and knowing the impact that this research had on potential families was always an amazing thing to be a part of. In looking to stay in the education and research areas of health care, this potential move to Emory makes a lot of sense for me and my family and I've been extremely excited ever since applying for the position."

At Emory Healthcare we take pride in our great relationships with clients, vendors, coworkers, and patients. Do you consider yourself to be a strong relationship builder?

"I have often been complimented on my relationship building skills. I like to get to know people and ask them questions about themselves. Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. I consider myself to be a strong relationship builder and take pride in my 'people skills'. Rest assured, I would be a great ambassador of positive relationships for Emory Healthcare."

Assure the interviewer that you would treat everyone at Emory Healthcare with great respect and a positive attitude. Discuss the ways that you would build strong and healthy relationships if hired.

"Some ways to build strong relationships in the workplace: - Have strong follow-up - Offer sincere conversation - Get to know people on a personal level - Be trustworthy - Avoid gossip - Offer mutual respect - Be mindful of your actions - Compliment others - Be positive - Be a strong listener"

"I am happy to hear that Emory Healthcare, Inc. values long-term relationships. This fact is a bonus for me, and it's one of the reasons I chose to work in the medical field. I like working in an industry where genuine care is valued. Healthcare is not a place for gimmicks because health is precious and irreplaceable. In the past, I've had a lot of success by focusing on building a reputation for consistency and followup. What you describe is a good fit for me, these skills are valued by reputable vendors, and I'd like to represent a company that wants to create long-term sustainable partnerships."

"Absolutely, I have a great sense of empathy that I think draws family, friends, and co-workers to me. I'm a good listener and people find me easy to talk to. I believe in keeping a positive outlook on life, and I find that many people can relate to that. I do my best to get to know people on a personal level without being overly intrusive, of course. People find me reliable and trustworthy which has helped me to build strong relationships in both my professional and personal life."

Tell me about your healthcare related education and training.

"I have a nursing degree as well as additional on the job training within clinical research. I feel that my nursing education opened up many potential industry-related avenues for me. I graduated top of my class and completed a valuable internship with 'XYZ Health Services'. All of these experiences have helped prepare me for success in this role with Emory Healthcare."

Take a few minutes to walk the interviewer through your formal post-secondary education as well as any on the job training. Talk about your most positive take-away's from your post-secondary experience and be sure to tie in how that experience will help you succeed in this position.

"I did my undergraduate in chemistry and medical school at St. George's University. I loved surgery, so my electives were in general surgery, trauma epidemiology, and orthopedics. I'm happy to be moving on to more responsibility as a resident. I have had some amazing mentors, and I found that I could perform with some different teaching styles."

"I graduated valedictorian from X-Ray school and then graduated from Grady US school where I got high marks. I graduated magna cum laude with a degree in healthcare leadership. I also completed the emerging leader program at Emory. I am currently taking courses for the Excellence in Supervision certificate program. My commitment to education and training will be a great asset to Emory as I lead by example and encourage the members of my team to do the same."

At Emory Healthcare, we strive to treat each person with dignity. How would you say that you treat coworkers and/or patients with dignity?

"With any patient that I care for as a Respiratory Therapist, I take the same approach no matter the patients cultural background, medical history or any other thing. From a young age, I was taught to always treat others the way I would want to be treated and for my patients, this means me bringing a knowledgeable and compassionate approach to each and every patient. On top of my patients, it is important that I treat my colleagues with respect and show them that I can earn their respect as well. With us all working towards great patient care, this is just as important as treating our patients with dignity."

Dignity - the state of being worthy of honor or respect. In the most basic essence, treating someone with dignity is valuing everyone with the same honor and respect, no matter their background or illness. Treating others with dignity means that you don't hold biases and follow the golden rule with every single person you work with. For this question, apply how you treat others with dignity to the job that you are interviewing for and speak from the heart on the values you hold for others. Caring is one of Emory Healthcare's core values and the treatment of caring for others with dignity is held in the highest regard.

"I entered the nursing field because of my innate ability to show compassion and respect for others and I bring a sense of care with dignity to every pediatric patient and their family that I work with. Having worked as a Pediatric Nurse in the Atlanta area for my whole career, I've worked with patients from all different backgrounds and socioeconomic statuses and my focused approach on compassionate care holds no biases towards anyone. Every patient that I see deserves the best from me and if hired, you'll see I hold this approach very near and dear to my heart."

"I strive to treat every patient, family member, and team member with dignity and respect. From a very young age, I was immersed in hospital and clinical settings. My mom had many health challenges her entire life. As far back as age 13 or 14, I can remember going to many doctors' appointments or hospital visits to be by her side. It taught me a lot of empathy for patients and the importance of treating them with dignity and care. It's a constant reminder to me and as a result, it's what prompts me to treat all of my patients with dignity and respect."

At Emory Healthcare we seek to hire individuals who display a keen interest in the healthcare arena. Would you consider yourself dedicated to a career in healthcare services?

"My entire career has been dedicated to the healthcare services field. I find it incredibly rewarding and interesting because I get to help others and every day brings new challenges! One of the reasons I applied for this role with Emory Healthcare is because I can see a long-term fit here. I plan to work in the healthcare segment for my entire career."

Assure the interviewer that you are dedicated to a lucrative career in the healthcare services industry. The hiring manager would like to know that this position fits into your long-term plan and that, if hired, you would stay with Emory Healthcare as long as possible.

"I know this career can take a toll on personal life, and I understand that while it can be more-or-less sustainable, it's more than just a job for me. So far, I have dedicated my entire adult life to this career. I have shadowed numerous professionals and have worked multiple clinics. I know this is the right career for me."

"This career is not just something I want to do 8-5 to get by; it's something I want to BE. I want to be someone who dedicates themselves to a craft. I chose healthcare because the learning opportunities are endless. It's constantly evolving. I find the human body is fascinating, and I think that society is only healthy when it cares for its wounded."

"I am totally dedicated to a career in healthcare. I have worked in the industry for well over 20 years and will retire at some point as a healthcare professional. Working in healthcare is not something that I see as just a job but as a calling. I feel truly called to it and love the idea of contributing to my community by being part of a team that serves people in such a meaningful way to help them lead healthier lives."

Emory Healthcare Interview Questions

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1. Emory Healthcare has a diverse workforce. When have you worked amongst a diverse group of people?
2. Emory Healthcare was initially looking for someone with 5 years' experience in a similar role. Considering you have just 2 years' experience, would you be willing to accept this position at a lower salary?
3. Do you think it is possible to be a good team member, yet disagree with the leader?
4. Here at Emory Healthcare, we emphasize that our employees use resources wisely to help save costs. What are ways that you have shown you can use resources wisely in your work?
5. What is your greatest weakness?
6. How do you make time for the administrative duties in your work?
7. In your opinion, what makes you a great problem solver?
8. What type of work environment do you dislike working in?
9. With the ongoing changes in the healthcare services industry, how do you keep your knowledge current?
10. Talk about a time that you were empowered in a decision making process in your job. What did you contribute and why was it important for you to be involved?
11. If Emory Healthcare hired you today, what would you accomplish first?
12. At Emory Healthcare, we aim to create value for our patients through focused cost saving measures. Why do you feel this is important for our organization and our patients?
13. What part of your healthcare career brings you the most stress?
14. As part of Emory's care transformation model, we value transparency for our employees and patients. When have you witnessed transparency being important in your time in healthcare?
15. Emory Healthcare supports a healthy work/life balance for all employees. How do you balance life and work?
16. Here at Emory Healthcare, we strive for excellence by being a leader for others to emulate. When have you had to lead by example during your career?
17. Talk about a time in the workplace that you had to react to changes that you had no control over. What made your reaction to the change go smoothly?
18. How would you describe your personality?
19. When have you shown a willingness to learn a new method or new approach to solving a problem?
20. Have you ever had a time you had to own up to a mistake in your work? What was the situation and what steps did you take to resolve the situation?
21. At Emory Healthcare we seek to hire individuals who have ambitions of growing their career. Where do you see yourself in 3-5 years?
22. Talk about a time that you had to put in extra effort to honor a commitment you made in the workplace. What led to you make the commitment and why was it important to honor it?
23. It is often said that a career in healthcare is a 'thankless job'. How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?
24. If you could expand your knowledge and expertise in any area of healthcare services, which would you choose?
25. Healthcare service companies require strong organizational skills and attention to detail. How do you ensure that your work is properly organized, and highly accurate?
26. Emory Healthcare is dedicated to educating the future of the medical field through our school of medicine. Are you willing to educate and mentor medical students in your potential role with us?
27. Our mission at Emory Healthcare is the serve humanity by improving health through the integration of education, discovery and healthcare delivery. Where have you personally witnessed discovery and research having an impact on your patients?
28. At Emory Healthcare we take pride in our great relationships with clients, vendors, coworkers, and patients. Do you consider yourself to be a strong relationship builder?
29. Tell me about your healthcare related education and training.
30. At Emory Healthcare, we strive to treat each person with dignity. How would you say that you treat coworkers and/or patients with dignity?
31. At Emory Healthcare we seek to hire individuals who display a keen interest in the healthcare arena. Would you consider yourself dedicated to a career in healthcare services?

Emory Healthcare Interview Questions

1. Emory Healthcare has a diverse workforce. When have you worked amongst a diverse group of people?

2. Emory Healthcare was initially looking for someone with 5 years' experience in a similar role. Considering you have just 2 years' experience, would you be willing to accept this position at a lower salary?

3. Do you think it is possible to be a good team member, yet disagree with the leader?

4. Here at Emory Healthcare, we emphasize that our employees use resources wisely to help save costs. What are ways that you have shown you can use resources wisely in your work?

5. What is your greatest weakness?

6. How do you make time for the administrative duties in your work?

7. In your opinion, what makes you a great problem solver?

8. What type of work environment do you dislike working in?

9. With the ongoing changes in the healthcare services industry, how do you keep your knowledge current?

10. Talk about a time that you were empowered in a decision making process in your job. What did you contribute and why was it important for you to be involved?

11. If Emory Healthcare hired you today, what would you accomplish first?

12. At Emory Healthcare, we aim to create value for our patients through focused cost saving measures. Why do you feel this is important for our organization and our patients?

13. What part of your healthcare career brings you the most stress?

14. As part of Emory's care transformation model, we value transparency for our employees and patients. When have you witnessed transparency being important in your time in healthcare?

15. Emory Healthcare supports a healthy work/life balance for all employees. How do you balance life and work?

16. Here at Emory Healthcare, we strive for excellence by being a leader for others to emulate. When have you had to lead by example during your career?

17. Talk about a time in the workplace that you had to react to changes that you had no control over. What made your reaction to the change go smoothly?

18. How would you describe your personality?

19. When have you shown a willingness to learn a new method or new approach to solving a problem?

20. Have you ever had a time you had to own up to a mistake in your work? What was the situation and what steps did you take to resolve the situation?

21. At Emory Healthcare we seek to hire individuals who have ambitions of growing their career. Where do you see yourself in 3-5 years?

22. Talk about a time that you had to put in extra effort to honor a commitment you made in the workplace. What led to you make the commitment and why was it important to honor it?

23. It is often said that a career in healthcare is a 'thankless job'. How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?

24. If you could expand your knowledge and expertise in any area of healthcare services, which would you choose?

25. Healthcare service companies require strong organizational skills and attention to detail. How do you ensure that your work is properly organized, and highly accurate?

26. Emory Healthcare is dedicated to educating the future of the medical field through our school of medicine. Are you willing to educate and mentor medical students in your potential role with us?

27. Our mission at Emory Healthcare is the serve humanity by improving health through the integration of education, discovery and healthcare delivery. Where have you personally witnessed discovery and research having an impact on your patients?

28. At Emory Healthcare we take pride in our great relationships with clients, vendors, coworkers, and patients. Do you consider yourself to be a strong relationship builder?

29. Tell me about your healthcare related education and training.

30. At Emory Healthcare, we strive to treat each person with dignity. How would you say that you treat coworkers and/or patients with dignity?

31. At Emory Healthcare we seek to hire individuals who display a keen interest in the healthcare arena. Would you consider yourself dedicated to a career in healthcare services?