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Emaar Properties Interview
Questions

28 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 28
As a Real Estate Agent you work on 100% commission. Are you confident in your sales skills?
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How to Answer
A successful Real Estate professional must be confident in their sales skills since most roles are 100% commission based. Assure the interviewer that you are capable of earning a great living based solely on your sales abilities.
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Top 25 Emaar Properties Interview Questions
1.
As a Real Estate Agent you work on 100% commission. Are you confident in your sales skills?
A successful Real Estate professional must be confident in their sales skills since most roles are 100% commission based. Assure the interviewer that you are capable of earning a great living based solely on your sales abilities.

Rachelle's Answer #1
"I have been successful in Real Estate for many years, working on a highly commissioned basis. Of course, my first few years were difficult, but I managed to press through those challenging years. I am a solid salesperson and well sought out because of my positive reputation in the industry. This success amounts to many referrals for me as well."
Rachelle's Answer #2
"Yes, I am confident in my sales skills and my ability to earn a good living on a 100% commission basis. This position will not be my first commission driven role, which also adds to my confidence. In my last position, I was able to earn in the low six figures on the same pay structure."
2.
Tell me about your post-secondary education and how it has helped you in the Real Estate industry.
Although a post-secondary education is not always a requirement to work in Real Estate, it can indeed be an asset. If you have obtained a degree, diploma, or another form of post-secondary education discuss this briefly with the interviewer.

Rachelle's Answer #1
"I have a Bachelors Degree in Marketing which has helped me immensely when it comes to promoting my Real Estate business. Because of this education, I have a strong understanding of multiple marketing and advertising techniques including social media and online marketing."
Rachelle's Answer #2
"Although I do not have a formal post-secondary degree, I recently completed all studies for my Real Estate license through my local real estate brokerage. I have also completed the state required 90 hours of coursework and am currently working to join NAR (National Association of Realtors). All of this hard work is going to amount to a very successful future for myself, and I am excited to join Emaar Properties as one of my first big steps in my real estate career."
3.
As a Real Estate Agent you are expected to be available to your clients on evenings, weekends, and holidays. Are you comfortable with these expectations?
The life of a Real Estate Agent isn't a typical 9-5, Monday to Friday gig. Your clients' primary availability may be outside of 'regular' working hours which means that you need to be available for them during those times. Assure the interviewer that you have a full understanding of these hours requirements.

Rachelle's Answer #1
"I am very comfortable with the hours required of me to succeed in Real Estate. If I do need some time off, or a weekend away, I will plan far ahead. My cell is always on me, and my clients understand that they can book showings with me outside of typical work hours, no problem at all."
Rachelle's Answer #2
"I fully understand the time commitment associated with a career in Real Estate. I'm prepared to make the sacrifices necessary to have a solid career here at Emaar Properties."
4.
How do you ensure that you are meeting your clients' needs when it comes to their property wish list?
Listening to your client's needs is a significant component when it comes to your success in Real Estate. Discuss with the interviewer how you ensure a full understanding of your clients' needs before you begin showing them new properties or helping them to sell a property.

Rachelle's Answer #1
"When I start working with a new client I will sit down with them and discuss what they lack in their current property, what they would change if they could, and why. I want to know their motivating factors for change and will start there. Of course, transparency on budget and expectations is vital as well. Open communication throughout the process is my number one priority as a Real Estate Agent."
Rachelle's Answer #2
"I find that the easiest way to start is by asking my clients what they do not want. From there, we can compile a list of must-have's. I will ask my clients which areas they are willing to compromise and which they are not. This way, I can make a final list of properties and truly only show them the ones that meet those 'must-have' requirements."
5.
Do you feel comfortable in your ability to properly assess the value of a variety of properties?
Correctly assessing the value of a property is a vital skill as a Real Estate Agent. Discuss with the interviewer your level of knowledge when it comes to property assessment.

Rachelle's Answer #1
"I have a few years' experiences in commercial and private property assessment. I am well versed in valuing a wide variety of properties."
Rachelle's Answer #2
"Yes, I do feel comfortable in this area. I have taken courses related to property management which have provided me with a great deal of knowledge related to property valuations. These courses included topics such as Asset and Facility Management, Residential Property Valuation, Commercial Property Valuation, and Conveyancing."
6.
How do you handle a client whose expectations are higher than their allowed budget?
Sometimes you will come across clients who have property expectations far above their budget. How do you tactfully handle a client who hasn't received approval for the budget they were expecting.

Rachelle's Answer #1
"I cannot control the financial situation of my clients, but I can be creative when it comes to helping them work with what they do have. I bring no judgment when it comes to budget and is happy to work with clients of all types."
Rachelle's Answer #2
"I understand that some clients have higher expectations than what their budget will allow. I start by showing them properties within their budget that meet the majority of their must-have's. If the property of their dreams does not exist in their price range, they will generally see the disconnect quickly. I have a lot of great contractors and designers in my network that I can utilize in situations where the desired upgrades may be cosmetic and inexpensive. Often, simply helping the client to visualize the fit once small tweaks are made, can make all the difference."
7.
How do you handle a Real Estate client with unrealistic expectations?
Some clients will want to check off every box on their wish list, and that property may not exist. Talk to the interviewer about how you ensure that these clients do not leave disappointed.

Rachelle's Answer #1
"When I have a client with unrealistic expectations, I will be transparent and immediately tell them that their needs may not be met. I will show them comparable listings on the market and give them ideas on how they can add to the property after purchase to tailor the home to their needs."
Rachelle's Answer #2
"I do not like to lead clients on as it wastes their time and energy. I am truthful and honest upfront but will also recommend remedies to their unattainable expectations. Compromise is often the key and, for the most part, clients appreciate my transparency."
8.
Tell me about your most challenging sale as a Real Estate Agent. What sales methods did you use to close the deal?
Some sales are going to be more challenging than others. Talk to the interviewer about the types of closing techniques you use when a stronger close is required.

Rachelle's Answer #1
"My most challenging sale was a duplex for sale by a developer when our economy was lagging. It was a high-end property at a time when few people had a healthy budget. I ended up creating a simple but individual website for the property. The website itself created a personality and overall feel for the project. This site created a draw, helped me to gain a strong email list and, from there, I sent out strong branded marketing materials with every touch-point. The duplex sold within 30 days and I was thrilled with the results."
Rachelle's Answer #2
"Last year I was asked to take on a large multi-family project that had an incredible amount of features; however, the location was not ideal for most working professionals. I took the 'small town feel' approach and created a stunning downloadable whitepaper about the development, which my website visitors could instantly download and share. The whitepaper showed renderings of the family-focused lifestyle that would be present in the new neighborhood and created a feeling that these working professionals knew they needed at the end of the day. The project sold out in record time. I will undoubtedly use this sales approach again!"
9.
In your opinion, what are the 3 top characteristics that a successful Real Estate Agent should have?
Before your interview, research the internal values and character requirements listed on the company's job description. Tie the needs of Emaar Properties into your answer when discussing the top characteristics a Real Estate Agent should have.

Rachelle's Answer #1
"I feel that to be successful as a Real Estate Agent with Emaar Properties, one should be attentive to detail, honest at all times, and driven to succeed."
Rachelle's Answer #2
"Here are some other characteristics that a Real Estate Agent should have:

- Willingness to remain 'in-the-know' on new trends in the market
- Ability to grow and maintain a robust network
- Strong attention to detail
- Likability and a great personality
- Drive and tenacity to keep going when the market is slow or a deal is dragging
- Honest and full of integrity, at all times
- Self-motivated
- Avid problem solver"
10.
As a Real Estate Agent, one should have strong negotiation skills. Tell me about your negotiation abilities and how they have helped you in your career.
Negotiation skills are incredibly important in a sales based career. There are many styles of negotiation. Talk to the interviewer about how you close a deal and negotiate the best price for your clients.

Rachelle's Answer #1
"When I am negotiating a deal, I abide by the rule 'The first person to speak, loses.' I listen and let the other party talk. Usually, they will say too much, and then I can gain leverage in the negotiation process. This method has helped me to close many deals and hit the top realtor spot within my office for the past three years."
Rachelle's Answer #2
"Just last year I took an executive negotiation workshop. Ultimately, it changed how I look at deals and negotiations by creating a keen situational awareness within me. It is incredible how much this new found knowledge turned my year around. I am so excited to continue utilizing these tools in my position with Emaar Properties."
11.
What are your most successful advertising methods when promoting a property?
There are a plethora of advertising methods available in the Real Estate industry. Before your interview, be sure to take note of the advertising methods used by Emaar Properties. Talk to the interviewer about how your favorite advertising methods match with theirs. If you have unique approaches that have worked well for you in the past, talk about those results as well.

Rachelle's Answer #1
"I have utilized many of the same advertising methods used by Emaar Properties; including print advertising, commercials, and bench ads. These have been great methods for me, but I have come to utilize social media marketing efforts more this year. It's quick, it's cost-effective, and it's on trend which means that I am starting to attract a younger client base."
Rachelle's Answer #2
"For me, the most successful advertising methods involve utilizing my strong email list. I have over 6,000 active subscribers to my newsletter. This weekly e-newsletter will cover any new properties that I have, and then features one special property. The key is that my e-newsletter also includes tips and tricks for home buyers. It isn't 'salesy' in nature which I believe attributes to its success."
12.
Real Estate contracts are detailed and tedious. How do you ensure that your contracts are understood by your clients?
Very few people genuinely enjoy reading a written contract, word for word. Being able to explain a written agreement to a layperson in an easy-to-understand way is a great skill to possess. Assure the interviewer that you can help your clients make sense of the paperwork involved in a sale.

Rachelle's Answer #1
"Before I give my clients paperwork to sign, I will explain each section of the document in a simple to understand language. I ensure that they have a full understanding of taking particular scenarios and relating them to their specific situation. Understanding all of this empowers my client and empowered buyers always return."
Rachelle's Answer #2
"Yes, the contracts that we deal with can be incredibly detailed and difficult to understand. Each step of the way I will verbally ask my client if they understand. I also recommend that they use a lawyer if they feel they need additional clarity before signing."
13.
Tell me about your strongest sales year. What do you think you did differently that year to generate those results?
Before you interview, you have to be prepared with accurate sales numbers. Discuss these sales results with the interviewer and use these numbers to display to Emaar Properties that you are a great fit.

Rachelle's Answer #1
"My strongest sales year was 2016 with 2014 being a close second. In 2016 I closed a total of $$ in sales and $$ in 2014. These results are directly connected to my social media advertising efforts. I increased my advertising budget that year by 20% and saw a 40% return on investment."
Rachelle's Answer #2
"This past year has been my strongest. It sounds funny, but I created a YouTube channel where I give tips and tricks for new home buyers. So far I have a few thousand subscribers and have had one video go viral. It's been incredible to see the difference that utilizing social networks has made on my business."
14.
Why are you the best Real Estate Agent for Emaar Properties?
What sets you apart from the other Real Estate professionals applying to work with Emaar Properties? Discuss with the interviewer how you are the best choice for them. Use stand-out facts including top sales numbers or unique skills that you possess.

Rachelle's Answer #1
"I feel that I am the best choice for Emaar Properties because I possess the values that your company encourages. I have been the top Real Estate Agent in my region for the past three years, and bring many great clients with me. My honest approach is a valuable asset to any office."
Rachelle's Answer #2
"There are a few reasons why you should hire me for this opening at Emaar Properties. Most important is the fact that my reputation is solid in this market. Also, I bring a great reach into the commercial market in which I understand you wish to gain a stronger footing. Lastly, I am an incredibly tenacious person who will bring desirable listings, in large amounts, to this firm."
15.
Do you have a Real Estate License or Broker's License?
Some licensing courses are available online, through a real estate company, or at a local post-secondary institute. The licensing requirements will vary from State to State. Talk to the interviewer about any valid licenses you currently hold.

Rachelle's Answer #1
"I have a valid State Real Estate license, obtained in 2015. If there are any additional licenses required to work with Emaar Properties I am happy to discuss those with you."
Rachelle's Answer #2
"I am currently in final stages of obtaining my Brokers' Licence for this State. I am certified in (name of the previous state you resided in). I will be fully certified and ready to go by the end of this month, which is very exciting for me!"
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