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Electralink Limited Interview
Questions

27 Questions and Answers by
| Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.

Question 1 of 27

We seek to hire highly ambitious people. Where would you like your career with Electralink Limited take you?

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Electralink Limited Interview Questions

  1. 1.

    We seek to hire highly ambitious people. Where would you like your career with Electralink Limited take you?

      Have you researched Electralink Limited enough to know how their internal hierarchy works? Do they have a variety of departments and management levels, offering you choices when it comes to carving out your career path? Talk to the interviewer about your career ambitions specifically related to this role and their organization.

      Ryan's Answer #1

      "One of the reasons I was so excited to interview with Electralink Limited is because of the endless growth opportunities you appear to offer your high performing employees. My biggest ambition is to be awarded a management role in the next 3-5 years."

      Ryan's Answer #2

      "What interests me most about your company is that there are so many options when it comes to career growth. Ideally, I would like to earn my way into a team lead role, then a division manager position in the digital management department. Eventually, a CDO (Chief Data Officer) level role would be ideal. Of course, I understand that this will take many years of dedication and hard work."

  2. 2.

    Our implementation consultants here at Electralink Limited often face conflicts with our customers while onsite during implementations. What interpersonal skills do you use to handle conflicts with clients?

      In the software implementation process for large customers of Electralink Limited, you will be working with top level managers and key decision makers onsite and more often than not, issues can arise. In your role as the implementation consultant, these issues come directly to you and your interviewer will be looking to hear how you will handle these issues to maintain both a great relationship with the customer and honor to the Electralink Limited. In your answer, focus on finding solutions to issues that benefit both parties and talk about the important communication skills that you possess that will make this possible in any situation that you may face.

      Ryan's Answer #1

      "Any time that I face a conflict in the workplace, I maintain my own personal composure by not taking things personally and keeping a smile on my face. After setting myself, I look to gain insight into the potential conflict by using my reflective listening skills and then problem solve from there. In this role, I would listen to the needs of the client and be empathetic in my approach with them. My ability to creatively problem solve would take over from there to help find a solution for the client."

      Ryan's Answer #2

      "The biggest skill that I would bring to the team here at Electralink Limited as a consultant to clients would be my ability to express mutual respect to all that I work with. As an organization, Electralink Limited has their own goals that I will be vital in helping to achieve. Your clients also have their own goals that can offer different greatly from yours. A sense of mutual respect allows me to put myself in the shoes of all involved and that really helps me find solutions that work for everyone."

  3. 3.

    What do you feel are the primary features and benefits of the Java programming language?

      As a company that utilizes Java, Electralink Limited and your interviewer want to make sure that you have an understanding of the Java programming language and they do so by asking this question. Obviously a language packed with unique features, talk about the features that you can speak the most knowledgeably about and tie your direct experience to.

      Ryan's Answer

      "When I started working with Java three years ago, the first huge benefit was the fact that the Java syntax was based on C++. At that time, I had a great working knowledge of C++ and my transition to Java was absolutely seamless. The other amazing feature that I've come to appreciate with Java is how robust the memory management is in exception handling and automatic garbage collection."

  4. 4.

    We are looking for innovators to join us here at Electralink Limited. Where have you brought innovation in automation to a process in your career?

      Innovation in software has occurred in many phases over the last 20 years and Electralink Limited is always striving to be on the forefront of innovation in their field. For this question, think back on your automation experience and talk about a concept that you helped create that you felt was innovative. Really sell your interviewer on your ability to think outside of the box with this question by hammering home the idea that you can help bring new innovations to the team at Electralink Limited.

      Ryan's Answer #1

      "To be very honest with you, I was really drawn to the automation side of engineering because of the constant need to be flexible and continuing me education to stay ahead of new trends. Last year, I helped develop a codeless test automation for my company that brought together our software engineers and end users to test in environments in a fast and efficient manner. The codeless testing was a first for my organization and really helped free up time for our software engineers to come up with solutions rather than spend time testing."

      Ryan's Answer #2

      "About four years ago, I was on a team that developed an AI bot that could test scripts and provide analysis on extremely large amounts of data in a short period of time. Our work focused on the algorighms that the AI would utilize in its testing work. From the start, the AI process was extremely accurate and efficient. Now, as things have changed over time, modifications to the AI system all center around changes to the algorithms. Based on our success, we presented our AI system at a national conference last year and it received a lot of great accolades."

  5. 5.

    If you were faced with a situation that you didn't know the answer to or understand, what would your next steps be?

      Work as an IT support specialist in the software industry could potentially put you in a situation to handle a question or issue that leaves you scratching your head. While explaining to your interviewer that you have the ability to take a methodical approach to getting a problem solved with the help of others, make sure not to lost sight on what is important to the customer. Talk about how you will put the customer at east by considering their needs as part of your process.

      Ryan's Answer #1

      "In times where this has happened in my current role, I have explained to the customer that an advanced issue like theirs needs to go to one of our subject matter experts to ensure that they get the best support possible. I explain that I am going to put their call on hold and reach out to the department that I need to. If possible, I connect them immediately. If not possible, then I walk through our protocol of submitting a help desk ticket to the appropriate group while explaining to the customer that our expectation is a 24 hour turnaround. I am very appreciative of these protocols because they set very easy to follow standards for our customers and help to avoid unnecessary follow up calls."

      Ryan's Answer #2

      "My first step would be to ask for help from my lead in the department or my supervisor. I would let the customer know that I would be putting them in contact with another person that has more expertise on their problem and doing so was best to help problem solve in this case. If hired for this role here at Electralink Limited, would that method meet the expectations of the department?"

  6. 6.

    What do you consider to be a good litmus test for when you would automate a test process for a new system versus testing manually?

      As your role with Electralink Limited will look to help further their automate testing processes for new systems, you will need to have a good sense for when automation makes sense and when it does not. Reiterate your sense for this to your interviewer by sticking to the high level response that repetitive tasks, as are common with large software companies, are prime candidates for automation whereas one time test cases are not.

      Ryan's Answer #1

      "Having been in automation in both manufacturing for many years and now software for the last three years, a common misconception among people is that automation can help improve any situation and that couldn't be further from the truth. The amount of time, effort and resources that goes into an automation process makes it ideal for repetitive tasks and tests that have multiple data sets. If a testing process calls for unique and one time process, it would make the most sense to run that process manually."

      Ryan's Answer #2

      "I"n my current position, most of the automation testing that I design is in program sanity testing. These automated tests work great because they run on similar systems following changes in code to ensure that no bugs remain in the system. If our group of engineers are working on unique, one off type projects, my automation processes are not utilized."

  7. 7.

    Here at Electralink Limited, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?

      As an experience software testing engineer, quality assurance should be ingrained in your brain and your interviewer is looking to get a sense of your personal feelings towards it in your work with this question. In your answer, be sure to highlight QA's importance in reducing errors, maintaining specifications, testing failure parameters and preventing defects from occurring. In the end, make sure that quality is your mantra in the eyes of your interviewer by giving an example or two of how you put QA in the forefront of your work.

      Ryan's Answer #1

      "As a test engineer, I take great pride in my role of ensuring that systems go out to consumers as error free as possible. In my current role, I take the time to learn all of the system specifications that are laid out by our design engineers and customize my testing to follow those specifications."

      Ryan's Answer #2

      "In my work throughout my career, quality assurance in my testing was an every minute of every day job on my part. While creating effective testing processes on new software is extremely important in following QA protocols, the recording of defects, issuing of reports and assisting the designers on fixing issues are equally important parts of the process that I'd love to let shine here at Electralink Limited."

  8. 8.

    Electralink Limited embraces an Agile environment. Explain your experience in Agile methodologies and why you think it is important.

      The interviewer would like to understand the depth of your knowledge in Agile. The interviewer would also like to know if you work well with team collaboration, are responsive to stakeholder needs, and can work well with team defined milestones. Give a specific example of your experience.

      Ryan's Answer #1

      "The majority of my experience has been in an Agile environment. For ten years I have been personally responsible for leading agile teams, and I have helped define team goals and milestones. This approach is important to me as I see how Agile methodology helps employees deliver better products in less time. In my current role, team productivity increased by 34% once we introduced an Agile environment, and our on-time project rate skyrocketed another 18%."

      Ryan's Answer #2

      "I especially want to work for Electralink Limited because I have friends who have worked here before with really positive feedback on their experiences. I am looking for a positive work environment where I can stay for a long time to come."

  9. 9.

    As you reflect back on your career to this point in your search for a new position, what would you say is your ideal work environment or culture?

      While using this question as a key indicator on how you'll fit with the team and the organization at Electralink Limited, it will be very important for you to research as much as you can on the work environment at Electralink Limited so you can match your priorities to that environment. If you have the opportunity to speak with an employee at Electralink Limited prior to your interview, that can shed valuable information. In the end, the culture and value of an organization are often a key indicator of long-term success in a job, so make sure that you reflect your values into what the company values.

      Ryan's Answer #1

      "As I begin this job search now 15 years out of college, I'm looking for an employer that promotes and encourages innovation, new ideas and collaboration among all members of the team. From what I know about Electralink Limited from speaking with others, you sound like a perfect match for what I am looking for in a career."

      Ryan's Answer #2

      "With all of the companies that I have both worked for and consulted with in the past, I realize that a company culture is basically the personality of the company and I am looking for a new organization that really meshes well with my personality. I am a casual person that believes in hard work, teamwork and having fun on the job. As I embarked on a job search, I was so happy to see that Electralink Limited was hiring because I believe our styles will fit perfectly together."

  10. 10.

    What software analysis and design tools do you have familiarity working with?

      As a software engineer for Electralink Limited, your interviewer wants to hear that you have experience in utilizing tools that you make you more proficient in your work. Dig back on your past experiences and talk openly about your experiences with the different analysis and design tools that are available to help you be better in the work that you do. In the end, make sure that your interviewer understands that you are proficient in the use of these tools and open to learning and using new tools as well.

      Ryan's Answer #1

      "As my career and experience in software engineering has grown over the years, I've come to really appreciate and utilize these tools that are available. A great example of this would be my recent education and use of Structured English for designing insurance claim software for a large auto insurer. The simplicity of the structured decisions in the program were a perfect example of a program that could utilize the tool and the end product ended up very functional for our customer."

      Ryan's Answer #2

      "I have great working knowledge in creating and reading data flow diagrams. To help with both our own sales staff and with customers, DFD's have been super helpful and I consider myself very proficient in creating them. I've also recently been introduced to decision tables to aid in product testing. I was working on a new system that involved some very complicated business rules and the decision table helped outline everything perfectly for our testing."

  11. 11.

    What is one thing that really tests your patience when dealing with your coworkers?

      While on the surface this question may seem like your interviewer is trying to get you to talk negatively about a situation, it is really more of a test to see what can potentially drive you crazy on the job in a team atmosphere and how you handle those situations. In your answer, be honest about your pet peeves when it comes to coworkers and do so in a positive light. Then, expand on your answer by talking about how you handle those situations.

      "As a person that values diversity and differences of opinion in the workplace, there aren't many things that grind my personal gears when it comes to my colleagues. The only real true test of my patience is a coworker that doesn't pull their weight in a team effort. When I've been in this situation in the past, I first seek to learn if the issue is a lack of training or knowledge. If it is, I take the necessary steps to help my colleague get on track. But if I find that it is due to a lack of effort, I talk to the person immediately in a professional manner. The sum is only as good as the effort of all of its parts and a team efforts requires everyone's maximum effort."

      Ryan's Answer #1

      "As a person that values diversity and differences of opinion in the workplace, there aren't many things that grind my personal gears when it comes to my colleagues. The only real true test of my patience is a coworker that doesn't pull their weight in a team effort. When I've been in this situation in the past, I first seek to learn if the issue is a lack of training or knowledge. If it is, I take the necessary steps to help my colleague get on track. But if I find that it is due to a lack of effort, I talk to the person immediately in a professional manner. The sum is only as good as the effort of all of its parts and a team efforts requires everyone's maximum effort."

      Ryan's Answer #2

      "Having been raised in a rural farm setting, I have always been a stickler for being on time and holding meetings to set lengths of time. While watching people show up late for meetings has bothered me internally because of how I am wired, I don't let it bother me on the exterior. We are all very busy in our lines of work and showing up a few minutes late is only normal from time to time."

  12. 12.

    What experience do you have in the different types of software maintenance?

      As a reputable company, Electralink Limited takes their software maintenance processes seriously and your interviewer is looking to hear that you are familiar with the four different types of software maintenance. Talk to your interviewer about any work you have done in the past with corrective, adaptive, perfective and/or preventative software maintenance. Use specific examples and make sure that your interviewer walks away from your conversation knowing that you understand the importance of proper system maintenance.

      Ryan's Answer #1

      "Being familiar with all four types of software maintenance, my most used method of maintenance in my current role is corrective. Based on bug reports from end users, I work through coding and logic issues to resolve issues in a timely and effective manner. In the maintenance I perform, I never hesitate to pick up the phone and contact customers to hear first hand about what they are experiencing. By doing this, they feel like they are an important part of the process and it reflects well on me and my organization."

      Ryan's Answer #2

      "In my current role, I'd definitely say that a majority of the maintenance work that I do is adaptive maintenance. Working in banking software that is used around the globe, I help perform system maintenance for changes in currency on a pretty regular basis. This work requires research and talking with end users to help adapt the programs for their use. If hired here at Electralink Limited, I also have experience performing perfective, preventative and corrective maintenance on software as well."

  13. 13.

    How do you measure the success of a data integration project?

      Similar to evaluating any project, measuring the success and impact of any data integration project should rely on goals that were defined at the start of the project. In your answer, be sure that you speak about the consideration for the people involved in the project (i.e. customers, sales, IT, engineering) and how success was measured in their eyes. Another great point to touch on in your answer is using the SMART method for setting goals to assure that they are specific, measurable, attainable, relevant and time oriented.

      Ryan's Answer #1

      "With any large data integration project that I have managed in the past, success starts with setting realistic yet high standard goals for the project. To do this, I need to make sure that I get input from all key stakeholders in the project. With a recent project, we measure our success in a few different ways. Because of the need set forth by our sales force to be more competitive with our competition in the market, we measured timeliness of the system pre and post integration. Then, to measure the financial impacts of the project, we measured our end of project costs versus what was budgeted. Because our goals were measurable, it was easy to see that the project was a huge success."

      Ryan's Answer #2

      "I think that I can best demonstrate this by talking about a recent data integration project we worked on in creating new banking software. At the beginning of the project, we clearly defined the end goals of the project in the data we wanted converted with a set deadline for completion. Our design team added their expectations on their desired workflow following the data conversion. One integration was complete, our goals were easily measured for the project to be considered a success."

  14. 14.

    What SDLC models are you familiar in working with?

      As a software engineer, you are very familiar with the software development life cycle. For this question, your interviewer is looking to hear what models you have worked on in the past. While there isn't necessarily a right or wrong answer to this question, try to show your flexibility to working with different SDLC models by bringing up your past experiences. Then, show you have knowledge of different models like the waterfall model or agile model. It is also a good idea to use this question as an opportunity for you to learn more about Electralink Limited by asking your interviewer which model they work off of.

      Ryan's Answer #1

      "During my training in software engineering and in my early career, the waterfall model was the standard. In this model, each phase of the development process happens in a set order and projects using this model are easily managed. But over time, as the development projects that I have led have become more complicated and intricate, I have implemented the spiral model. This model has allowed the ability of end users to give feedback early on and often during development and helps to build a more customized product to our customers."

      Ryan's Answer #2

      "In my current position with XYZ Company, my department utilizes the agile model in development life cycle. Since our products are so tailored to the needs of our customers, we get a working product very early on in the process and then I work hand in hand with customers to fine tune the software moving forward. It is a very effective model that has built a great reputation for our software among customers. I also have familiarity working with the iterative model and it has similar advantages to the agile model. If I were hired here at Electralink Limited, can you expand on what models you use here in your software development life cycle?"

  15. 15.

    Do you have experience working with data in a cloud computing environment?

      Over recent years, more and more companies are converting to cloud based computing services because the conversion allows them to save money and have better auditing trails. As a prospective data engineer with Electralink Limited, your interviewer will be looking to hear that you are at least familiar with the concepts of working with cloud based data. Talk in details about the experiences you have while keeping your mind open to working with more in the future if hired with Electralink Limited.

      Ryan's Answer

      "My current organization has been using Apprenda, a PaaS, that allows us to develop, test and maintain our software projects. I also have experience mining and converting data off of public, community and private cloud networks. If hired here at Electralink Limited, I think I would bring a wealth of cloud based experience to the data engineering team."

  16. 16.

    What programming languages would you consider yourself fluent in?

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  17. 17.

    If hired for this position here at Electralink Limited, would you be comfortable handling overall project manager responsibilities for new software development?

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  18. 18.

    What skills do you use to cope with the day to day stress and pressure on the job?

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  19. 19.

    In your experience in software testing, would you consider yourself proficient in both testing and debugging processes?

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  20. 20.

    Do you have experience working with different CASE tools? If so, what do you have experience with?

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  21. 21.

    How do you ensure that you have a healthy work-life balance in your career?

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  22. 22.

    What do you know about our products and how do you think you'll be able to handle a support role surrounding them?

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  23. 23.

    Do you consider yourself stronger in C++, C#, Java, or Python?

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  24. 24.

    Our cloud computing at Electralink Limited requires our experts to take proper security measures in their work. What security measures are you familiar with utilizing in a cloud platform?

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  25. 25.

    In your mind, when is monkey testing the most effective in testing new software?

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  26. 26.

    How would you say that you would help bring sound data governance philosophies to this role at Electralink Limited?

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  27. 27.

    Do you have any unique skills or past work experiences that we can't see on your resume that would benefit the team here at Electralink Limited?

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