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Eastern Health Canada Interview

31 Questions and Answers by Ryan Brunner

Published October 22nd, 2018 | Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.
Question 1 of 31
Eastern Health Canada has a diverse workforce. When have you worked amongst a diverse group of people?
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How to Answer
Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity. Even better, give an example of being able to embrace diversity in the workplace.
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Top 30 Eastern Health Canada Interview Questions with Full Content
Eastern Health Canada has a diverse workforce. When have you worked amongst a diverse group of people?
Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity. Even better, give an example of being able to embrace diversity in the workplace.

Ryan's Answer #1
"I have worked with diverse groups of people most of my career, including my time in University. I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities."
Ryan's Answer #2
"I am so glad you pointed out your need for diversity at Eastern Health Canada. I greatly value diversity. I grew up in a fairly homogeneous town in Montana. When I hit my 20's, it was so important to me to learn about other cultures. I worked with community volunteer organizations in Peru, inner-city Chicago, and Russia."
Eastern Health Canada was initially looking for someone with 5 years' experience in a similar role. Considering you have just 2 years' experience, would you be willing to accept this position at a lower salary?
Are you willing to earn your way up if the interviewer does not want to offer you top compensation? Discuss with the interviewer what you would expect for compensation if offered this position.

Ryan's Answer #1
"I would be happy to earn my way to the top compensation level if required. I do assure you that, despite my being shy of experience by a couple of years, I am a top performer and you would not be disappointed in my performance."
Ryan's Answer #2
"I understand I do not quite meet the qualifications of experience you are looking for and am willing to be compensated in adjustment to that fact. However, I do look forward to proving my worth to Eastern Health Canada in hopes to be considered for the median salary for the role."
Do you think it is possible to be a good team member, yet disagree with the leader?
The interviewer wants to know that you can be diplomatic in the workplace, even when you may not agree with your leader.

Show the interviewer that it is possible for you to be a good team member, yet disagree with the leader from time to time. Explain that you believe everyone is entitled to their own professional opinion, yet capable of maintaining respect for each other at the same time.

Show that even if you disagree with the final decision they make, you support the direction the team is heading.

Ryan's Answer #1
"I think that it is possible to be a great team member, even when disagreeing with the leader. It's all in how you maintain respect for each other despite the difference in opinion."
Ryan's Answer #2
"I believe that being a good team member is more about attitude than it is about compatibility. You do not need to agree with everyone 100% of the time, to be effective in your job."
Why do you think you will be successful in this role with Eastern Health Canada?
Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations with Eastern Health Canada. Discuss the reasons why will you be great at this job. Talk about your qualifications and skills that will help you to do this job well. If you can, match your strengths to the requirements outlined in the job description.

Ryan's Answer #1
"I know I will be successful in this role because I have been working in this industry for five years with great training and mentorship. I have a solid understanding of X, Y, and Z (skills listed in the job description). Also, I have all of my updated certifications as outlined in your job description. I am well-prepared for this next step in my career."
Ryan's Answer #2
"I believe my success with Eastern Health Canada will come from having all of the hard skills that you are looking for, whether learned in school or gained through work experience. I know all the key players in this region and stay informed of best practices."
How have you demonstrated your ability to develop long-term objectives or goals in your role in healthcare? Why were having these important?
Being goal or objective driven is imperative at a high level for any healthcare organization and Eastern Health is no different. To develop and meet high level objectives, Eastern Health relies on its departments and employees to implement goals to help the organization succeed. No matter what your role is in the healthcare industry, setting objectives or goals to help the betterment of the organization is important and your interviewer will be looking for your ability to do this. Speak to your interview about being goal driven and give an example of how you are able to set long-term goals in your career field.

Ryan's Answer #1
"Working with patients in the clinic setting, it's easy to get trapped in the day to day and minute to minute mindset and not stay focused on long-term goals of the organization. To curb this, I set both personal goals for myself and help follow my own progress toward helping greater departmental and organizational goals. Last year, I made it an objective to see a decrease in patient follow up appointments within three weeks of an initial visit. To start my goal, I needed a baseline of numbers and I worked with my scheduling staff to look into this. Once the baseline was established, I focused on better patient education and immediate follow up through our online portal with patients and a year in to the objective, I'm happy to see that the number of follow ups within the three week period has dropped by 50%."
Ryan's Answer #2
"Having worked in a laboratory setting for my entire career, I've found it important to set personal objectives that help the organizations patient care and bottom line at the same time. Errors are heavily tracked in the lab setting and each year I set a personal goal to improve upon my error numbers from the previous year. My current employer tracks these and uses errors as a part of our annual reviews and I review my goals with my director during monthly 1:1 meetings. Does the department at Eastern Health track errors?"
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