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Earth Fare Interview
Questions

32 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 32

How do you deal with stressful situations?

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Earth Fare Interview Questions

  1. 1.

    How do you deal with stressful situations?

      Ah, the challenge of stress management! Your ability to manage stress will directly influence your ability to do your job successfully, assisting others on the team and providing support for clients or customers. Before answering this question, think of some ways you have learned to deal with stress at work. Sometimes you can't take a break when you need it, so what will you do?

      F"I've learned some helpful breathing techniques that I can do while I'm at work. Even when I'm feeling rushed or overwhelmed by a patient situation, I can slow down my breath and remain calm. Patient care will always be my top priority, and that's why I've learned to manage my stress effectively."

      Rachelle's Answer #1

      "I've learned some helpful breathing techniques that I can do while I'm at work. Even when I'm feeling rushed or overwhelmed by a patient situation, I can slow down my breath and remain calm. Patient care will always be my top priority, and that's why I've learned to manage my stress effectively."

      Rachelle's Answer #2

      "Stress is part of any demanding job, and I embrace it to the fullest. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels."

  2. 2.

    At Earth Fare our success is greatly based on the engagement level of our employees. Do you consider yourself a reliable employee?

      Assure the interviewer that you are ready to be a reliable and engaged team member. In which ways are you prepared to make an impact, if hired? How will you best show your appreciation for this position if Earth Fare offers you the role?

      Rachelle's Answer #1

      "When you call my references you will see that I am a very reliable and willing worker. When hired by Earth Fare, I plan to be a top performing employee right away. I'm excited about this opportunity!"

      Rachelle's Answer #2

      "I do consider myself reliable. I have strong tenure in my previous work history, and I am always on time for work. You can be assured that if you hire me at Earth Fare that you will not be disappointed in my dedication and performance."

  3. 3.

    Do you have experience in handling monetary transactions?

      Assure the interviewer that you are capable of handling cash and credit card transactions. Talk about your math skills, your reputation for being an honest employee, and also your excellent customer service skills.

      Rachelle's Answer #1

      "I have a couple of years' experience working as a cashier at a local grocery store. I am very good at making customers feel at ease while I ring them through. I have experience with a variety of Point of Sale systems as well as Moneris. My math skills are sharp, so you can be assured that I am always returning the correct amount of change!"

      Rachelle's Answer #2

      "I have minimal experience in handling physical cash although I have been responsible for managing an eCommerce website. I understand the basics of cash in/cash out. I am strong in mathematics and can quickly calculate correct change, for instance."

  4. 4.

    Give me an example of a time when you went above and beyond.

      Display to the interviewer that you can do more than the bare minimum. Show that you can react appropriately when you see that your employer has a need that goes beyond your usual day-to-day expectations.

      Rachelle's Answer #1

      "Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her workload so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help but also benefited me by way of organization."

      Rachelle's Answer #2

      "I often go above and beyond what is expected of me. Most recently, I agreed to cover for a co-worker who was on short-term medical leave. I worked 10 hour days for two weeks so that our productivity did not suffer."

  5. 5.

    What do you know about Earth Fare?

      The interviewer would like to know that you are engaged in the interview process and that you have researched Earth Fare before attending your interview. Discuss a couple of the positive points you have come across and be sure to compliment the organization on a recent award or achievement.

      Rachelle's Answer #1

      "I have researched your company online and see that you have been around for over 50 years, first starting out as a family owned and operated local grocer. Your work environment seems very friendly, your stores are clean, and I am happy to see that you always offer low prices on quality items, even local and organic produce!"

      Rachelle's Answer #2

      "I have researched your company online and like what I see so far. I know that you are very focused on your customers while still keeping a great investment in your employees. Your workplace culture seems open and communicative which is what I am looking for."

  6. 6.

    Do you have reliable transportation?

      Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. If you take the bus or ride a bike that works too! Simply share that you have the means to get you to work consistently on time.

      Rachelle's Answer #1

      "I have reliable transportation. My vehicle is well maintained, and I am comfortable with the amount of travel required to get to here every day."

      Rachelle's Answer #2

      "I take public transit; however, I find it to be very reliable. I was late to work only once last year, and that was due to a snowstorm which stalled all of our employee's commute - including those with personal vehicles. Rest assured, I am reliable and will always come to work on time."

  7. 7.

    Describe an ongoing problem at your current or former employer that you were able to overcome.

      Every place of employment will have its challenges. Talk to the interviewer about a specific issue that you were able to overcome in your previous role. Be sure to remain positive. Avoid complaining or saying negative things about your last employer or co-workers.

      Rachelle's Answer #1

      "In my most recent position we had an ongoing concern with our most popular stock depleting before the new shipment would come in. Customers would become annoyed and upset, which then became an issue for me as the Customer Service Manager. I decided to document the cycle and then approach the Inventory Manager about my concern. We were able to work on a solution for ordering from that particular supplier. In the end, this solved the majority of supply issues."

      Rachelle's Answer #2

      "In my most recent positions, communication was our biggest problem. I implemented, with the support of management, a weekly email update that kept our departments talking to each other instead of pointing fingers when an issue would arise."

  8. 8.

    We have very busy and productive work days at Earth Fare. How do you handle a larger than average workload?

      The interviewer wants to be assured that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. When workloads increase, stress levels do too. How do you react?

      Rachelle's Answer #1

      "When I have a large workload on my plate, I do not stress over the tasks that are in front of me. Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. The higher priority tasks, I complete first. Through this system, I can focus on my tasks individually, rather than stress out by the multitude of tasks ahead of me."

      Rachelle's Answer #2

      "Here are some suggestions on how to handle a large workload:

      - List your tasks and prioritize them
      - Think of which tasks add to the company's bottom line, and start there (Closest to the money!)
      - Exhale. Relax for a minute and collect yourself
      - Organize your tasks by which ones you can complete independently and which ones you need help with
      - Take sufficient breaks, so you do not exhaust yourself
      - Communicate your struggles with your leadership or team"

  9. 9.

    At Earth Fare we like to train and promote our employees as often as possible. Where would you want to see your career with Earth Fare take you?

      The interviewer would like to know that you are looking forward to a bright future with Earth Fare. If offered excellent training and the potential of internal promotions, would that excite you? Discuss with the interviewer your thoughts on the potential career path with Earth Fare.

      Rachelle's Answer #1

      "I like that you promote from within and also that you train whenever possible. I would like to see my career take me to a store manager or human resources type of role with Earth Fare. That possibility is fascinating to me!"

      Rachelle's Answer #2

      "I would love to see myself growing into a more prominent leadership role within your organization. My career interests align very nicely with your company's goals which helps me to see a great long-term fit here."

  10. 10.

    When have you worked amongst a diverse group of people?

      Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity.

      Rachelle's Answer #1

      "I have worked with diverse groups of people most of my career, including my time in University. I am most comfortable, and happy, in this type of environment because it offers a great learning opportunity."

      Rachelle's Answer #2

      "I can work cordially with all types of individuals, and I appreciate and encourage diversity in the workplace. Most of the positions I have been in have offered a great deal of diversity."

  11. 11.

    This position requires you to lift boxes up to 50 pounds. Are you physically capable of this task?

      Many jobs require some intermediate to heavy lifting. At Earth Fare there will be new stock coming in all the time; some light and some heavy. Assure the interviewer that you are physically capable of assisting with the receiving of stock. If you do have limitations, this is the time to disclose them. You do not need to get overly personal with health issues, but you do need to be upfront and honest. Focus on what you CAN do versus what you cannot.

      Rachelle's Answer #1

      "I can lift up to 50 pounds and do not have any physical restrictions. I am fit, injury free, and ready to work!"

      Rachelle's Answer #2

      "I can bend and lift; however, 50 pounds may be more than I can handle at this time. With that said, I can certainly lift boxes up to 25 pounds."

  12. 12.

    Our stores are open nearly 24/7. Are you able to accommodate early start times, late start times, split shifts, weekends, overtime hours, and holidays?

      The interviewer would like to know if there are restrictions on your availability. If your schedule is wide open, that is great - but, most people do have some conflicts in their schedule. Discuss your availability openly with the hiring manager.

      Rachelle's Answer #1

      "My schedule is quite flexible except for Sunday mornings. I am eager to work as many hours as possible and will certainly be available to work overtime as needed."

      Rachelle's Answer #2

      "My school schedule requires me to work a typical 8-4 Monday to Friday and my weekend availability is completely open."

  13. 13.

    We are in a very competitive market. Why do you want to work for Earth Fare?

      Discuss with the interviewer the reasons why working for Earth Fare would be a top choice for you vs. their competitors. Personalize your answer by utilizing the research you have conducted on their organization.

      Rachelle's Answer #1

      "I do understand that your industry is very competitive; however, I feel that you stand out from the crowd. I want to work for your company because you are a long-standing employer with a strong reputation for quality products and friendly service."

      Rachelle's Answer #2

      "I chose to apply to your organization because I have a few friends who work for you and they have amazing things to say. Reputation is everything, and your industry reputation seems great."

  14. 14.

    In this role with Earth Fare there are a few levels of management. Tell me about your ability to accept guidance and feedback from multiple managers.

      Assure the interviewer that you are accustomed to working with multiple department managers at a time. Give an example of a time where you have worked with cross-functional management teams.

      Rachelle's Answer #1

      "In my last position I worked in the stocking department and was required to answer to the deli, bakery, and fresh produce managers. I am accustomed to working with multiple managers. This experience has helped me to learn more about how important clear communication is."

      Rachelle's Answer #2

      "I have no issue when it comes to accepting feedback from multiple supervisors or managers. I truly believe that we can all learn so much from each-other. I always appreciate constructive feedback when it's coming from a good place."

  15. 15.

    At Earth Fare we are set apart from our competitors by our incredible customer service. What is your customer service philosophy?

      The interviewer wants to be sure that you are able and willing to carry the torch when it comes to stellar customer service. What does great customer service mean to you?

      Rachelle's Answer #1

      "My customer service philosophy is to always go above and beyond what the customer is expecting from you. When you pleasantly surprise them, they are sure to come back time and time again!"

      Rachelle's Answer #2

      "My customer service philosophy is simple! I believe in always delivering the same level of customer service that I would expect as a customer. I am sure to be helpful, and motivated by kindness in all that I do."

  16. 16.

    What type of career growth do you feel we can offer you here at Earth Fare?

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  17. 17.

    If you could choose to work in any department at Earth Fare, which would you choose?

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  18. 18.

    At Earth Fare we take our theft prevention programs very seriously. Have you ever caught a coworker stealing? What did you do?

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  19. 19.

    Are you looking for a long term employment opportunity?

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  20. 20.

    How do you handle dissatisfied customers?

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  21. 21.

    Do you have any experience in up-selling?

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  22. 22.

    Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally?

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  23. 23.

    Tell me about a time when you disagreed with your boss.

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  24. 24.

    Describe your working relationship with your previous or current colleagues.

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  25. 25.

    What is the worst thing a previous manager could say about you?

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  26. 26.

    Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.

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  27. 27.

    What work situations excite and motivate you?

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  28. 28.

    What questions do you have for me, about Earth Fare?

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  29. 29.

    What are you looking for in a job?

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  30. 30.

    What is your current salary?

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  31. 31.

    Do you prefer to work in a team based position or individually?

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  32. 32.

    How do you motivate your fellow team members?

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