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Eagle Creek Software Services

27 Interview Questions & Answers

1.
In your current role, how would describe your ability to communicate and coordinate with the developers, testers and architects that you work closely with?
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At Eagle Creek Software Services, teamwork is of utmost importance for the system analysts to perform their job well. Talk to your interviewer about your most comfortable methods to communicate with others on your team and give examples of how you've contributed to a team based atmosphere. Be sure that your interviewer walks away from your conversation without a shadow of a doubt that you will be a team player if hired for this position.

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1.
In your current role, how would describe your ability to communicate and coordinate with the developers, testers and architects that you work closely with?
At Eagle Creek Software Services, teamwork is of utmost importance for the system analysts to perform their job well. Talk to your interviewer about your most comfortable methods to communicate with others on your team and give examples of how you've contributed to a team based atmosphere. Be sure that your interviewer walks away from your conversation without a shadow of a doubt that you will be a team player if hired for this position.

Ryan's Answer #1
"As you can see from my resume, my current job is with a worldwide software development organization. Because of our reach, a lot of my colleagues that I work with are in different locations than me. Most communications are in email and I consider myself great at communicating clearly through email. We also utilize Skype for video meetings when I need to get face to face with my engineers and testers on my projects. While not having someone in an office next door can be difficult at times, especially when looking to coordinate high needs tasks, being organized and timely in communications is key to success."
Ryan's Answer #2
"I consider myself excellent at coordinating activities among my team of colleagues and keeping lines of communication open with them as well. In my current role, I lead a bi-weekly huddle where our testers, architects, engineers and analysts can get together in a room for 30 minutes to discuss high needs items as a group. All of the individuals involved in these meetings have been very thankful for my coordination of them because of the eventual time that is saved through elimination of email chains and one-off conversations between people."
2.
Here at Eagle Creek Software Services, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?
As an experience software testing engineer, quality assurance should be ingrained in your brain and your interviewer is looking to get a sense of your personal feelings towards it in your work with this question. In your answer, be sure to highlight QA's importance in reducing errors, maintaining specifications, testing failure parameters and preventing defects from occurring. In the end, make sure that quality is your mantra in the eyes of your interviewer by giving an example or two of how you put QA in the forefront of your work.

Ryan's Answer #1
"As a test engineer, I take great pride in my role of ensuring that systems go out to consumers as error free as possible. In my current role, I take the time to learn all of the system specifications that are laid out by our design engineers and customize my testing to follow those specifications."
Ryan's Answer #2
"In my work throughout my career, quality assurance in my testing was an every minute of every day job on my part. While creating effective testing processes on new software is extremely important in following QA protocols, the recording of defects, issuing of reports and assisting the designers on fixing issues are equally important parts of the process that I'd love to let shine here at Eagle Creek Software Services."
3.
If hired for this position here at Eagle Creek Software Services, would you be comfortable handling overall project manager responsibilities for new software development?
As a skilled software engineer, you have all of the necessary tools in your bag to be a successful engineer at Eagle Creek Software Services. This question is allowing your interviewer to get a better sense of your project management skills and people skills if you were to join the team at Eagle Creek Software Services. In your answer, talk about your ability to estimate the time and cost of a project, the staffing needed and the overall scope of planning for a particular project. If you have direct experience in being the lead on a large development project, be sure to discuss that experience with your interviewer.

Ryan's Answer #1
"Looking to join the team here at Eagle Creek Software Services directly out of college, I feel very confident in my abilities to manage the entire scope of a new development project. I have leadership experience as my campus' president of the software engineering club. In that role, I developed skills that would help me utilize staff and resources in the best way possible. During my internship, I was exposed to the planning stages of new projects and I have a very good feel of estimating the budget and length of time needed to have a fully functional system."
Ryan's Answer #2
"I would absolutely be comfortable if tasked with project manager duties here at Eagle Creek Software Services. In my last two roles, I have led successful projects that started with great planning and budgeting process and went through to completion with great people and processes in place under my leadership. While it's not a regular duty for me in my current role, I always welcome leadership duties."
4.
As the onsite consultant for our clients here at Eagle Creek Software Services, you may be privy to confidential information or data. How can we ensure that you will hold client data security in the highest confidence?
The consulting world at Eagle Creek Software Services will put your in a position to have access to client databases, applications and directories that could potentially contain sensitive data. Consultants have a responsibility to their clients to maintain that privacy. Be sure that your interviewer understands that you adhere to that responsibility by talking about past experiences where you have been exposed to and kept sensitive data confidential. It is important to talk about your own personal morals and values in your answer to this question.

Ryan's Answer #1
"Having worked as a consultant for a large healthcare medical record software organization, I had access to thousands of medical records with each new client that we brought aboard. While often required to sign confidentiality and HIPAA agreements with each client, my own values would never allow me to compromise the secure data of a patient. If hired for this role, I would hold the confidential data with your clients in the highest regard and wouldn't hesitate to take all measures possible to ensure that data is secure."
Ryan's Answer #2
"Successful consulting relationships with customers are built on trust and I value and respect the trust that my customers show my by maintaining all policies on confidentiality with each customer. My current role in the banking industry allows me access to the software of many banking institutions when I am onsite with them. When working with staff at bank branches, I don't discuss any personal financial data that I have access to even with them."
5.
In your current work, what are the important steps you take in the data validation process?
Depending on your training and your past roles prior to interviewing at Eagle Creek Software Services, you may be familiar with one or two of the many trains of though regarding the steps of a data validation. Whatever formal process you are familiar with, be sure to check the boxes of discussing data screening and data verification as part of your process. Your interviewer will be looking to hear that you check those boxes as they are imperative in the software field.

Ryan's Answer #1
"As I embark on a data validation process in my current role, my first step is to roadmap a detailed plan to keep on task. I utilize benchmarks and the expectations of key stakeholders as my guide. Once underway, I validate the database and the data formatting to ensure that data is properly screened for its overall health. Then, by finishing with sampling, tests are performed to hopefully show that the data is useful within the system."
Ryan's Answer #2
"The most important steps in a data validation process are determining the data to sample, scouring the existing database and validating the final data format. My first step is to use my best judgment to determine if I will validate a sample or the entire data set. This determination is based on overall size of the set and the timeframe that I have to work on the project. Then, I take the time to screen data in the existing database to calculate the number of unique ID's and records to come into the system. Last, I have to verify that the source data matches the schema within the targe"
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