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ETAP Interview
Questions

33 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 33

Do you have experience in corrective discipline and terminations?

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ETAP Interview Questions

  1. 1.

    Do you have experience in corrective discipline and terminations?

      Terminations and corrective discipline measures can be very difficult to do but, with experience, they do get more comfortable. Talk to the interviewer about the extent of your experience with terminations and discipline.

      If you do have the experience: "I have been a part of individual terminations and group lay-offs throughout my career. I am comfortable with these types of tasks."

      Rachelle's Answer #1

      "I have been a part of individual terminations and group lay-offs throughout my career. I am comfortable with these types of tasks."

      Rachelle's Answer #2

      "If you do not have the experience: "I have not been in a position to perform terminations or hold corrective discipline meetings; however, I would be willing to perform these types of tasks with a small amount of training and research."

  2. 2.

    What is your personal mission statement?

      Not everyone has a mission statement or personal mantra just off the cuff. In business, especially when entering leadership, this is an important question to ponder. Do you have a quote that inspires you or a saying that you grew up with that resonates with you?

      Rachelle's Answer #1

      "My mantra is that 'people who shine from within do not need the spotlight.' I feel that it is incredibly important to be a humble leader and I take this mission statement very seriously. I want my team to be in the spotlight rather than being the kind of leader that takes credit for good work."

      Rachelle's Answer #2

      "My mission is to give my best 100% of the time. It's important to me that I have a great reputation in this industry through hard work and a positive attitude."

  3. 3.

    At ETAP we put a lot of emphasis on product knowledge. List the equipment you have the most exposure to and strongest knowledge of.

      Your equipment knowledge is listed on your resume, but the interviewer would like to see you go into further detail on your level of expertise. Be sure to highlight your knowledge with any equipment used at ETAP SA if you are privy to that information.

      Rachelle's Answer #1

      "Every piece of equipment that I have solid knowledge in is listed on my resume; however, I would say that my strongest skills are with A, B, and C. I understand that you use all of this equipment at ETAP SA as well. This is great news since it means that there will be little downtime in training me on the majority of your equipment and tools."

      Rachelle's Answer #2

      "I have had experience with a multitude of equipment. To ensure that I am focusing my answer on the equipment experience you are most interested in, could you share with me the strongest areas of interest when it comes to equipment knowledge?"

  4. 4.

    Why are you the best candidate for us?

      Bragging about yourself in an interview can be tough to do, but this is your time to shine! Which characteristics and career accomplishments have made you a stand-out candidate? Perhaps you have received some academic awards or have been given special accolades in your most recent position. There is nobody like you, and now you need to express that to the interviewer.

      Rachelle's Answer #1

      "I am the best candidate for you because I have a consistent history of exceeding my targets and goals for the past three years. I have been promoted two times in the last year which is nearly unheard of in my current company. In addition to these successes, I have excellent cold calling skills which I will put to work immediately after being hired by your company."

      Rachelle's Answer #2

      "I believe I'm the best candidate because of my decade of experience at your competitor in anything from entry-level sales to managing various departments. I have experience in the specific department in question as an assistant manager, and I look forward to building on those skills with ETAP SA. I know I can make an immediate and long-term impact."

  5. 5.

    We have a few local competitors at ETAP. In your opinion, what makes us stand out from the rest?

      It is essential that you research ETAP SA before your interview and be sure to learn about their business landscape. Who are their competitors? What are customers saying online? Check out some favorite review sites to get an idea of what the public is saying about ETAP SA vs. their local competitors. Keep your answer positive and complimentary.

      Rachelle's Answer #1

      "After researching ETAP SA online, I found that you stand out from the many ways that you give back to your community. On the ETAP SA website, as well as third-party review sites, people are talking about the charitable contributions and generosity coming from ETAP SA. This makes your company a big stand-out to me because I am serious about working for an organization that is aware of their social impact."

      Rachelle's Answer #2

      "In the electrical equipment industry, it is rare to have a fun and energetic vibe on social media. I think that ETAP SA stands out from the competition by being present on those platforms."

  6. 6.

    Tell me about a project you completed recently that was ahead of schedule.

      Is it essential for you to meet and exceed work-related deadlines? Assure the interviewer that you can remain focused on a project and accomplish your goals ahead of schedule.

      Rachelle's Answer #1

      "In my current position I am expected to cold call 100 customers per week. Most of our associates will break this down into 20 per day, five days per week. What has attributed greatly to my success in this role is that I call 50 customers each day for the first two days and then have time to make additional calls throughout the week. This generally equals a 25% surplus of cold calls to my portfolio. I am always ahead of target by going over and above that cold calling schedule."

      Rachelle's Answer #2

      "The majority of my projects are completed ahead of schedule. I believe that my clients deserve the best of me and I will work overtime when I can to deliver faster than expected."

  7. 7.

    The electrical equipment industry is vast. What area do you consider your specialty and why will your specialty help us at ETAP?

      If you have a particular strength in your skills toolbox, then this is a great time to highlight those. It can be tough to brag about your skills, but the way you answer this question will likely be what sets you apart from the other candidates interviewing for this position.

      If ETAP SA highlights any particular skills in their job posting/job description, it is a great idea to draw on those keywords as a reference when you are answering this question.

      Rachelle's Answer #1

      "I have approximately 12 years experience in the electrical equipment industry with 6 of those years being on equipment nearly identical to what you have in place at ETAP SA. In your job posting you requested candidates with exposure to A, B, and C. In my current role I am considered the subject matter expert with A, and C. My understanding of B can be classified as an intermediate level. If hired, my training time would be minimal compared to someone with less comprehensive experience within A, B, and C."

      Rachelle's Answer #2

      "I consider my specialty to be in A, and B. With that said, I do have a wide range of knowledge in other electrical equipment and services. Is there a particular specialty that you are hoping to highlight in your next hire?"

  8. 8.

    Tell me about one of the most rewarding experiences you had working on a team.

      The interviewer wants to hear that you feel accomplished through teamwork. Talk about a time when you felt fulfilled through a team setting or project collaboration. An example may be a time when you worked on a team project in University, a recent work collaboration, or possibly an extracurricular experience such as coaching a little league team. Discuss the positive results of the teamwork and how you attained a positive outcome as a group.

      Rachelle's Answer #1

      "The most rewarding teamwork experience that I have had was in my last year of university. We were assigned a project in teams of 4 which accounted for quite a large part of our grade. I believe everyone pulled more than their weight because so much was at stake. Teamwork is very rewarding when everyone has something to win, or lose."

      Rachelle's Answer #2

      "My current team is made up of 4 incredibly talented mechanics and three knowledgeable sales experts. I find every day to be incredibly rewarding because my team is like a well-oiled machine. I can count on them, and they can count on me."

  9. 9.

    Are you applying for any other jobs?

      It always puts a little bit of fire under the hiring manager if the are aware that you are actively looking for a new position. Tell the interviewer about your search so far.

      Rachelle's Answer #1

      "I am keeping an eye out for viable positions. Although I am not in final stages with any other company, I am actively seeking a new position."

      Rachelle's Answer #2

      "I am actively seeking a new opportunity; however, will be choosy in my final decision. I am very excited about this opportunity with ETAP SA and look forward to next steps in the interview process."

  10. 10.

    When change occurs in the workplace, it can create new problems. Do you see these as an inconvenience or as opportunities to learn?

      When a change occurs in the workplace, often problems arise due to new procedures being implemented, or unforeseen kinks needing to be worked out. Do you approach these problems positively or do you resist the change? Talk to the interviewer about how you can adapt to the inevitable issues that come with a change in the workplace.

      Rachelle's Answer #1

      "I fully understand that when a change occurs in the workplace, some new problems may arise because of it. I embrace workplace change because it often gives me the opportunity to learn a new skill or even teach a colleague a new skill."

      Rachelle's Answer #2

      "I like to approach every day and situation as an opportunity to learn and grow, so even though it's uncomfortable, I like to think that there's something valuable to take away from the situation."

  11. 11.

    What kind of people do you enjoy working with?

      Culture fit is a significant factor when looking for a new position. Talk to the interviewer about the types of personalities that you best work with. Be sure to remain positive and avoid using this as an opportunity to speak poorly of previous colleagues.

      Rachelle's Answer #1

      "I best enjoy working with individuals who are driven, positive, energetic, and take accountability for their work. I do have the ability to work with a large variety of individuals; however, these are the ideal traits I would see in future colleagues."

      Rachelle's Answer #2

      "I enjoy working with people who are driven to succeed, but not at the expense of others. I want to be around people who pick each other up and keep the team moving."

  12. 12.

    Outside of work, what type of creative activities do you like to pursue?

      A genuinely creative minded person will have outside activities aside from what's happening in the workplace. Tell the interviewer about the variety of ways in which you express your creativity.

      Rachelle's Answer #1

      "Outside of work I like to attend dance classes and I also attend the odd paint and sip wine nights at a local wine shop. I also enjoy reading as a way of nurturing my creative side."

      Rachelle's Answer #2

      "I love to explore my creative side. I practice photography for fun and dabble in the arts. As an avid reader, I also explore writing. Cooking is also an art for me, and I try to incorporate creativity into the fun meals I prepare for family and friends."

  13. 13.

    Do you have any post-secondary education directly related to what we do here at ETAP?

      Most job postings and job descriptions will outline the ideal educational background for which the company is looking.

      If you do not have the specific educational background requested of ETAP SA - do not fret! Since you are being interviewed, they naturally place value in your experience which, for them, outweighs your educational background. Highlight some of your career wins and how those are directly related to your potential success with ETAP SA.

      Rachelle's Answer #1

      "The majority of my knowledge has come from on-the-job training, and other workplace provided courses and workshops such as A, B, and C. Last year I was recognized as the #1 employee for productivity and participation. My industry knowledge has also gained me a leadership role in my current company where I am able to train a lot of new college graduates who are just starting out in the industry."

      Rachelle's Answer #2

      "The majority of my post-secondary education is focused on mechanics and electronic engineering. Is this the educational background that you feel is the best fit for this role with ETAP SA?"

  14. 14.

    How many days were you absent from work last year?

      A part of being a diligent employee is to ensure that you are always on time and present when expected. It's great to even be 10 minutes early rather than just showing up right on the dot. Talk to the interviewer about your attendance.

      Rachelle's Answer #1

      "I had zero unexcused absences last year. In total, I took 12 vacation days out of my 15 allotted days. I was sick just 2, and a note from my Doctor accompanied those. Once I was late due to a terrible snow storm, and I always try to be 10 minutes early for my shift."

      Rachelle's Answer #2

      "I think I missed ten days, counting vacation time. Of those, five were for my vacation. For three days, I was excused under a doctor's note. The other two absences were pre-approved family days."

  15. 15.

    How would you describe your written communication skills?

      Being a clear communicator, in written form, is a crucial skill to master. Have you taken any courses in communication and writing? Are you confident in your written communication skills? Talk to the interviewer about your written communication abilities and support your answer with a brief example or story.

      Rachelle's Answer #1

      "I would describe my written communication skills as very strong and would rate myself as a 9/10. I have always had a penchant for writing and have taken university courses related to communication, writing, and journalism."

      Rachelle's Answer #2

      "My written communication skills are solid. I often utilize written communications as a follow up to verbal communications. They provide a great resource for associates to go back to and reference, plus might answer any questions that come up along the way."

  16. 16.

    Tell me about a time when you had to analyze information and make a recommendation.

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  17. 17.

    At ETAP we offer a range of equipment and services. How familiar are you with our business?

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  18. 18.

    At ETAP our equipment standards are highly regulated. Do you consider yourself meticulous and detail-oriented?

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  19. 19.

    We put the safety of our employees first at ETAP which includes extensive safety training for our new hires. Walk me through your current safety training and safety related education.

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  20. 20.

    We have a variety of career paths available at ETAP. What kind of growth would you like to see here?

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  21. 21.

    At ETAP we like to hire those who are natural leaders. When have you taken on a leadership task in the workplace without being asked?

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  22. 22.

    At ETAP we strive to be the best in our industry. What do you think we could improve on?

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  23. 23.

    When have you had to adapt your workload due to increasing demand from your supervisors?

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  24. 24.

    Have you progressed in your career as you have expected?

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  25. 25.

    Considering your background is in an industry different from ours, what skills and characteristics do you have that qualify you for this position in the electrical equipment industry?

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  26. 26.

    How did your job change over the years you worked there?

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  27. 27.

    Have you ever been advised by a fellow employee or supervisor to lie about a situation? How did you handle this ethical dilemma?

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  28. 28.

    What do you see as the most difficult task in being a manager?

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  29. 29.

    Is compensation the most important factor for you when taking a new job?

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  30. 30.

    What are your salary expectations?

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  31. 31.

    Tell me about a time you handled an incredibly difficult client. How did you come to a resolution with this person?

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  32. 32.

    If you were the successful candidate, how much notice would you require to give your current employer?

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  33. 33.

    What is your greatest weakness?

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