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EPCOS Interview
Questions

30 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 30

At EPCOS we are always looking for new ways of improving services. Do you have any suggestions for us?

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EPCOS Interview Questions

  1. 1.

    At EPCOS we are always looking for new ways of improving services. Do you have any suggestions for us?

      The interviewer is indeed not asking you to reinvent their wheel. The worst thing you could do here is speak negatively about EPCOS, Inc. without any constructive feedback. If you do have a suggestion, keep it light and be sure to close your answer on a complimentary, and positive note.

      Rachelle's Answer #1

      "I think that you are doing an impressive job at EPCOS, Inc. and I look forward to coming to work with you. If I could make any suggestion, I would recommend more updates on the company blog. People are interested in what EPCOS, Inc. has to say!"

      Rachelle's Answer #2

      "I appreciate all of the hard work that EPCOS, Inc. puts into the services and other creative solutions. My primary suggestion would be to include more digital downloads and worksheets related to your products on your company website. Customers greatly value free resources."

  2. 2.

    Why do you want to work for EPCOS?

      This question can be tricky because it requires you to know enough about EPCOS, Inc. to be impressed by what they do, and what they have to offer.

      Prepare for this question through due diligence! Review the company website first. If EPCOS, Inc. is more service or client focused, you can read reviews of customers and find out about their reputation. Sometimes you can even find articles or press releases to give you a brief on their latest accomplishments, innovations or company culture. Pinpoint the highlights.

      Know the company vision so that you can quickly tell them that your values align. Sharing your knowledge on the latest company related news is a great indicator that you have a vested interest in them.

      Rachelle's Answer #1

      "I am impressed by your mission, and I love how much of an impact you make on the local community. Winning the community Humanitarian Award in 2016 was a remarkable achievement that stands out to me."

      Rachelle's Answer #2

      "I want to work for EPCOS, Inc. because you offer the growth, development, and leadership opportunities I have been looking for. I see a long-term fit here which is important to me."

  3. 3.

    What is your current salary?

      A potential employer will often base their offer on your current salary. You should be transparent about your most recent earnings and be prepared to back up any salary requests.

      Rachelle's Answer #1

      "I am currently earning a base salary of $78,000 plus a car allowance of $900/month and health benefits. I am looking for a competitive salary in my next position."

      Rachelle's Answer #2

      "Although my current salary is $45K/year, I am seeking $52K in my next position. Because I work for a very small organization, they are not able to offer me a competitive compensation compared to the industry marketplace."

  4. 4.

    If you are hired at EPCOS you may become privy to trade secrets and confidential information. Are you willing to sign a non-disclosure agreement?

      The interviewer would like to know that you are willing to comply with their non-disclosure requirements before you start working for EPCOS, Inc..

      Your willingness to sign a non-disclosure agreement will tell the interviewer that you are not looking for a short-term employment situation where you can be frivolous with the knowledge that you gain. If you are not comfortable agreeing to sign a non-disclosure immediately, simply state your openness to reviewing the agreement.

      Rachelle's Answer #1

      "Yes, I am willing to take a look at your non-disclosure agreement. Most agreements are very reasonable and since I plan to work for EPCOS, Inc. long-term - this is not a concern for me."

      Rachelle's Answer #2

      "I agree that non-disclosures are important in most industries and I am willing to sign one should I be hired at EPCOS, Inc."

  5. 5.

    When you suffer a setback, how does that emotionally affect you and your work?

      Everyone handles the stress and disappointment of setbacks differently. Discuss with the interviewer how you typically cope with setbacks in the workplace.

      Rachelle's Answer #1

      "Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. Then, I move on!"

      Rachelle's Answer #2

      "I feel that most setbacks are directly related to missing a particular detail along the way. When I suffer a setback, my initial instinct is to go back through my project and find the weak link. This way, I can learn from the situation."

  6. 6.

    Tell me something about yourself that I wouldn't know from reading your resume.

      The interviewer would like to get to know you apart from what is written on your resume. You are certainly not obligated to discuss personal matters such as your kids, or relationship status, for instance. Stick with a couple of fun facts to show the interviewer that you are a real person, too. Your answer should be unique so that you are a memorable candidate for EPCOS, Inc.!

      Focus on special non-work related skills or hobbies. For example, you might share that you enjoy beat-boxing or making origami swans. Be prepared for the interviewer to stop you and ask you to perform your skill on the spot when its possible! (This will make you unforgettable!)

      Rachelle's Answer #1

      "I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. I am a competitive individual and enjoy keeping fit."

      Rachelle's Answer #2

      "I recently completed a computer programming course that I have not had a chance to add to my resume yet. I enjoy continued education and will take multiple courses throughout the year."

  7. 7.

    At EPCOS we like to develop Subject Matter Experts (SME's) in multiple fields. If you could sum up your knowledge to one area of expertise, what would it be?

      Everyone has their strengths and areas of expertise. The interviewer wants to know what your is. Talking about your strong suits is not bragging, but it can still be tough to pump your tires. Think about times in the recent past where your manager or co-workers have come to you for answers. Do you seem to have the answers when it comes to a particular subject? Perhaps you just completed additional education or certification in a specific area. Discuss an area where you think you bring above average industry knowledge.

      Rachelle's Answer #1

      "I have spent a few years sharpening my knowledge and expertise in X. In my current position, my coworkers will often come to me with questions relating to this subject. I am always happy to help, and if I do not know the answer, I will research until I have found one."

      Rachelle's Answer #2

      "If I could sum up my knowledge in one area of expertise, I would say that I am a subject matter expert in heavy duty electronics and equipment. I am very passionate about the subject. With that said, I do enjoy continued education in a range of subjects."

  8. 8.

    We prefer that employees at EPCOS have some form of post-secondary education. Walk me through your education and how you feel it has prepared you for this role.

      You likely have your post-secondary education listed on your resume; however, the interviewer would like further details on your accomplishments, or experience in general.

      Perhaps you graduated top of your class! Did you receive any special accolades or recognition during your time in post-secondary studies? You can also discuss a course that you found intriguing.

      Rachelle's Answer #1

      "I have a Degree in Computer Engineering from DeVry University. I felt very prepared after earning my degree because the classes were incredibly hands on. I was able to learn a great deal about business management as well. These are all skills I feel would help me greatly in this position with EPCOS, Inc.. Even though I worked part-time through my studies at DeVry, I was still able to earn excellent marks and graduate top of my class. I would bring the same level of engagement and enthusiasm to this role."

      Rachelle's Answer #2

      "I understand that EPCOS, Inc. prefers hiring those with formal post-secondary education. Although I have not completed my degree, my seven years of related experience has given me a great deal of knowledge. I am prepared for this role because my current employer has allowed me to take many courses and workshops related to our industry. This year I have taken additional training in A, B, and C."

  9. 9.

    We value honesty at EPCOS. Do you think honesty is always the best policy?

      Is honesty always the best policy? Talk to the interviewer about your thoughts on honesty in the workplace.

      Rachelle's Answer #1

      "Sometimes full disclosure can damage someone's self-esteem. In reality, honesty isn't always best expressed in full. I believe it can be self-indulgent based on the person's intention. In those instances, honesty isn't always the best policy."

      Rachelle's Answer #2

      "I do think that it's best to be completely honest in as many situations as possible. I understand there are some times when telling the full truth will not help either party but, for the most part, I do agree that honesty is the best policy."

  10. 10.

    Would you say you are a better verbal or written communicator?

      The interviewer wants to know more about your strengths when it comes to communication in the workplace. Discuss your preference with the interviewer, and support your answer.

      Rachelle's Answer #1

      "I prefer verbal communication because I feel that with written communication, a lot can be misread due to lack of tone, fluctuation, expression and body language. I will always choose a face to face conversation whenever possible."

      Rachelle's Answer #2

      "Being a millennial, I have grown up always preferring written communication via email, or text message. With that said, I am a strong verbal communicator as well."

  11. 11.

    We value our customers at EPCOS. How do you respond to customer or client complaints?

      If you are interviewing for a customer or client facing role, you want to show off your ability to deal with conflict and nurture client relationships. Give an example of a time you successfully helped resolve a customer's issue.

      Rachelle's Answer #1

      "A customer called me very frustrated about a problem with one of our software products. I listened and told them I would be happy to help. I asked more questions to understand the problem and then suggested once I had a better idea of what might solve it. The customer was very relieved and grateful that I took the time to listen and make sense of the issue."

      Rachelle's Answer #2

      "I recently completed a course on customer service and dispute resolution, so I am confident in my ability to handle client related issues. Active listening and genuine empathy is always the backbone of my approach with customers."

  12. 12.

    We have multiple avenues for career growth. Where would you like to see your career with EPCOS take you?

      Interviewing, hiring, and onboarding is an expensive and time-consuming process for EPCOS, Inc.. Since there are likely many career opportunities available to you at EPCOS, Inc., be prepared to discuss how you would like to see your career grow. This shows the interviewer that you are engaged in this process and interested in becoming a long-term fixture in their organization.

      Rachelle's Answer #1

      "I was browsing your online job board to see what types of growth opportunities were available with EPCOS, Inc.. One role that stood out to me was the IT Department Manager position. It seemed that this could be a very natural step in my career once I have grown with you for a couple of years. I'd like to learn more about what I can do to prepare myself for a role like that."

      Rachelle's Answer #2

      "In my current position, I have had my sights set on the senior leadership position in my department. If I were to join EPCOS, Inc., my goal would be the same. I plan to take a few leadership workshops in the coming months to help get me there."

  13. 13.

    At EPCOS we seek to hire those with a strong understanding of the computer, IT, and electronics industry. Walk me through your background and highlight your most relevant experience.

      The interviewer can see that you have previous positions which qualify you for this job with EPCOS, Inc.; however, they want for you to go into further detail on the roles which you feel are the most relevant to the position at hand. This question also helps the interviewer to see that you understand the job description and requirements of the role. If you do not understand the position requirements fully, a question like this will make that transparent to the interviewer. Be sure you know your stuff! Use the keywords provided in the job posting/job description to keep the attention of the interviewer.

      Rachelle's Answer #1

      "From my understanding of this position, you are looking for a professional who is skilled in X, Y, and Z. I bring about seven years of experience in each of those skills - primarily from my jobs with Company A and Company B. In total; I have over ten years of industry experience which means a full understanding of your organizations' primary focus."

      Rachelle's Answer #2

      "I feel that my current position is the most relevant to this particular role with EPCOS, Inc. because we use the same software, and the business model is very similar. My current position aside, I have approximately ten years of related experience in skills A, B, and C - which you mentioned as required skills for this position."

  14. 14.

    Our industry is a competitive one. In your opinion, what makes EPCOS stand out from our competitors?

      It is vital that you thoroughly research EPCOS, Inc. before your interview, as well as their competitors. Be prepared to talk about their competitive landscape and why EPCOS, Inc. comes out on top. You can keep your answer brief but be as specific as you can. Show off the research you've done!

      Rachelle's Answer #1

      "I fully understand that this is a competitive industry. You get one chance to impress your customers, so first impressions are everything. When I looked online at the industry reviews, EPCOS, Inc. seemed to have many more positive reviews than any competitor. You say on your website that your customer service values are the most important focus and that truly does stand out."

      Rachelle's Answer #2

      "After researching EPCOS, Inc. I think that the verbiage you use on your website and your social media content has the most positive and customer-centered message. That was a real stand out to me."

  15. 15.

    As you know, we have a very high customer service standard at EPCOS. If you could sum up your customer service style in 3 words, which would you choose?

      Most companies rely heavily on their customer service reputation. Assure the interviewer that you will value their client base by providing the same excellent service they have come to expect from EPCOS, Inc..

      When using keywords to describe your customer service style try to avoid overused terms such as 'friendly'. If there are keywords you see frequently used by EPCOS, Inc. on their website, in their job postings, or in their job descriptions, you can draw on those as well.

      Rachelle's Answer #1

      "I have heard great things about the customer service provided by EPCOS, Inc. and I look forward to joining your esteemed team. If I could sum up my customer service style in 3 words, I would choose attentive, personalized, and energetic."

      Rachelle's Answer #2

      "Here are some traits that many hiring managers look for when determining your ability to provide great service to their clients:

      - Ability to Handle The Unexpected
      - Attentive
      - Calming
      - Communicative
      - Confident
      - Intuitive
      - Knowledgeable
      - Patient
      - Persuasive
      - Positive / Positive Language and Outlook
      - Timely"

  16. 16.

    Clear and simple communication is a must-have in our industry. Tell me about your communication skills.

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  17. 17.

    Do you have any questions for me about this role, or working for EPCOS?

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  18. 18.

    We seek to hire ambitious and dedicated people at EPCOS. What is your definition of hard work?

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  19. 19.

    What do you think our biggest business challenge is at EPCOS, and how will you help?

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  20. 20.

    If we hire you at EPCOS, how can we motivate you on the job?

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  21. 21.

    EPCOS is looking for reliable people. How many days were you absent from work last year?

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  22. 22.

    Tell me about a project you worked on where a conventional approach was not suitable.

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  23. 23.

    We have a strong team culture at EPCOS. How do you like to encourage ideas in others?

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  24. 24.

    Workplace culture is important to us at EPCOS. What type of work environment do you dislike working in?

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  25. 25.

    At EPCOS we seek to hire problem solvers. When were you able to resolve a workplace related problem?

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  26. 26.

    Do you think it is possible to be a good team member, yet disagree with the leader?

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  27. 27.

    Working at EPCOS can become stressful from time to time. How do you handle stress on the job?

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  28. 28.

    Have you ever taken the fall for a situation, where it was really not your fault, in order to protect a coworker?

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  29. 29.

    What makes you a great problem solver?

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  30. 30.

    Do you demonstrate leadership qualities even when you are not in a leadership role?

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