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EFG-Hermes Investment Banking Interview
Questions

27 Questions and Answers by Ryan Brunner

Published April 14th, 2020 | Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.
Question 1 of 27
At EFG-Hermes Investment Banking, we are always looking for bilingual skills from our staff to better suit and expand our client base. Do you speak any other languages fluently?
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How to Answer
This is a straightforward question where your interviewer is looking to simply see if you could the additional skill of being bilingual to the team at EFG-Hermes Investment Banking. If you are, it could be potentially highly marketable to new clients. If being bilingual is required for the job, you would likely see those details in the job advertisement. Feel free to speak openly and honestly for this question and an answer of no for this question shouldn't disqualify you from candidacy for the position if it is not a requirement.
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Top 25 EFG-Hermes Investment Banking Interview Questions with Full Content
1.
At EFG-Hermes Investment Banking, we are always looking for bilingual skills from our staff to better suit and expand our client base. Do you speak any other languages fluently?
This is a straightforward question where your interviewer is looking to simply see if you could the additional skill of being bilingual to the team at EFG-Hermes Investment Banking. If you are, it could be potentially highly marketable to new clients. If being bilingual is required for the job, you would likely see those details in the job advertisement. Feel free to speak openly and honestly for this question and an answer of no for this question shouldn't disqualify you from candidacy for the position if it is not a requirement.

Ryan's Answer #1
"Other than three years of German back in high school many years ago, I do not speak any other languages fluently. Even with those three years of schooling in the language, I couldn't hold anything other than a very basic conversation in German."
Ryan's Answer #2
"From my time in the military, I did receive formal training from the Department of Defense in Chinese and Mandarin. I used these languages for over two years as an interpreter and I would still consider my skills to be very fluent in speaking and fairly fluent in writing. Do you see these as useful skills for the team here at EFG-Hermes Investment Banking?"
2.
When would an investment in commodities make sense for a client that you were working with?
Prior to your interview, it is important to prepare for very market specific questions like this one where your interviewer will be looking to get a sense that you have the knowledge about particular markets like commodities, annuities and private equities. When you answer a question like this, try to give your interviewer an answer that shows that you understand the basic details of the market, when it is useful and what its downsides are to prove that you know situations where it can be very beneficial to a potential client.

Ryan's Answer #1
"In my experience, commodities have made the most sense to use as a hedge when I am concerned about a potential upcoming crisis. I've utilized the gold market at times and it was very effective during the recession back in 2008. Gold prices have always tended to rise when the markets fell and some very high profile clients I worked with at that time were very pleased with their results while others lost a substantial amount in the market."
Ryan's Answer #2
"Commodities are always an interesting consideration because of their spectacular performance at times. But, because they don't receive dividends and aren't a great hedge bet over time, there are only a few scenarios where I utilize them. Crude oil markets are a great example of a short term buy in commodities when a production increase or decrease is announced."
3.
One huge philosophy that we believe in at EFG-Hermes Investment Banking is professional development. How have you worked to develop yourself professionally throughout your career?
In an ever-changing field like financial services, EFG-Hermes Investment Banking knows that professional growth and development is vital to them staying at the forefront of their industry. For this question, your interviewer is looking to ensure that your values surrounding professional development match the values of the company. Use this question as an opportunity for you to highlight the many ways that you grow and develop yourself to be the best that you can be in your career. Highlight any continuing education you have completed, any societies or groups that you belong to and any publications that you read on a regular basis that will prove to your interviewer that you aren't comfortable being stagnant in your career.

Ryan's Answer #1
"I am a firm believer in being a life long learner in my work as a Data Analyst. As technology and times have changed over the course of time, I see it as very important to be learning and changing along with the times. Just over the past two years, the Data Fest and Data Summit national conferences and participation in these events on a yearly basis is super important to me to help me grow and develop."
Ryan's Answer #2
"In the financial field, I have to stay at the top of my game to compete with other advisors and keep clients happy and flourishing. To do this, I subscribe to and read many of the great publications that are out there. Some of my favorites include the Wall Street Journal, Money magazine and Forbes. I also subscribe to many others. As well, I am a member of NAIFA and I have attended the organization's Congressional Conference on a few occasions."
4.
EFG-Hermes Investment Banking strives for client loyalty to keep us running strong into the future. What do you feel are the keys to retaining clients for the long haul?
Businesses in financial advising are constantly pushing the limits to ensure that they retain clients and EFG-Hermes Investment Banking doesn't take client retention lightly. One slip up and a high profile client will be taking their business to a competitor. For this question, your interviewer will be looking to hear that you understand your role in the customer retention equation and how you take pride in that in your everyday work. Make sure to hit on the point that doing the small things, like prompt communication and follow up, go a long way towards keeping clients happy.

Ryan's Answer #1
"I learned a few very important things from a senior mentor early in my career that I still hold near and dear to my heart to this day. First, clients expect me to be responsive to their needs to ensure that they keep their business with me. Because of this, I return phone calls and emails as soon as I can, even if that means in the evening, the early morning or on a Sunday afternoon. These small actions go a long way in showing my clients that I care. Another key to the success of my long-term clients is my ability to set and manage expectations for them. Clients desire to have a plan and know what that plan entails and I pride myself on my ability to work with them to set goals and a plan to achieve those goals."
Ryan's Answer #2
"Having lost clients in the past that went to another firm, I take that pain personally and do everything I can do to ensure long lasting relationships with my clients. For me, the first key to long term success with my clients is a proactive approach. I don't wait for clients to get in touch with me to make changes to their portfolio, I reach out to them. This action alone shows my clients that I am working for their best interest. Another action I take that shows my worth to my clients are goal tracking and quarterly progress reports that I send out to them. This is particularly helpful for clients that are working with me in their first two years."
5.
As a professional in the financial services industry, you must have great integrity. Do you consider yourself an honest and trustworthy person?
Due to the sensitive nature of your work, honesty is a core requirement in everything that you do. Assure the interviewer that you are an honest and trustworthy person, worthy of employment with EFG-Hermes Investment Banking.

Ryan's Answer #1
"I have often been told that I am one of the most trustworthy people out there. In addition to being raised to always make the right choice, I have no fear when it comes do delivering honesty. You are more than welcome to check in with my references as well. They will speak highly of my character."
Ryan's Answer #2
"Integrity is very important in the financial services industry. Yes, I absolutely consider myself to be honest and trustworthy."
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