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EBSCO Industries Interview
Questions

32 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 32

EBSCO Industries puts a lot of focus on our local and global impact so we seek to hire those with the same values. What do you know about our company values, and how do they align with your personal values?

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EBSCO Industries Interview Questions

  1. 1.

    EBSCO Industries puts a lot of focus on our local and global impact so we seek to hire those with the same values. What do you know about our company values, and how do they align with your personal values?

      It is very important that you research EBSCO Industries, Inc. in great detail before your interview. Be prepared to discuss the global efforts currently underway and also research any local charity efforts that EBSCO Industries, Inc. supports. Discuss your own personal values and how they align with the values at EBSCO Industries, Inc..

      Rachelle's Answer #1

      "I have always spent time volunteering with local organizations. This includes the animal shelter, the children's hospital, and our local food bank. I believe that no matter how busy we are we always have time to give back. I have researched the efforts that EBSCO Industries, Inc. puts in when it comes to charity. Your values and interest in your global impact are impressive. It's one of the reasons I am so attracted to your organization."

      Rachelle's Answer #2

      "I have researched your company's efforts to give back and I really like that you consider your charitable efforts to be another method of determining the success of your organization. It's important to be an active part of the community, in any capacity."

  2. 2.

    When have you had to lead by example?

      The interviewer wants to know that you are aware of the need to always lead by example.

      "All the time!" As a leader, your actions, decisions, and demeanour are always under some form of scrutiny. The most stressful workplace situations often surround change so it's a great idea to talk about a time when your organization went through a major change. Change can be very challenging for some people. Discuss how you accept change with a positive attitude.

      Perhaps a new software system was being implemented. Maybe your company was being acquired. Perhaps a change occurred in your senior leadership. Talk about how easily your team could have leaned towards negativity by becoming unmotivated, or acting fearful of the change. Highlight that you have genuine excitement surrounding the possibilities that come with change and that this excitement rubs off on your team.

      Rachelle's Answer #1

      "All the time!"

      Rachelle's Answer #2

      "I often lead by example when it comes to mandatory overtime. I work in an order-driven environment and sometimes we have to work late to get the job done. I don't let my peers see me get upset at last minute announcements."

  3. 3.

    Tell me about your greatest work related accomplishment.

      Talking about your greatest accomplishment will give the interviewer a strong idea of where you place your values. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. It is okay to brag a little bit when answering this question. Show that you are proud of yourself and your career accomplishments!

      Rachelle's Answer #1

      "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. I was top of my class, and working full time. This showed me that I am able to dedicate myself to my career, and reach the goals that I set for myself. It felt great to accomplish so much and be recognized for my dedication."

      Rachelle's Answer #2

      "I would have to say my greatest accomplishment was reducing departmental costs by 25% by thoroughly reviewing packing slips and comparing them to invoices and contract terms for accuracy."

  4. 4.

    Being a multi-national organization, there are many opportunities for career growth here. If hired, where would you like to take your career with EBSCO Industries?

      Before your interview be sure to visit EBSCO Industries, Inc. career opportunities online. Take note of the range in opportunities. Perhaps there are opportunities in other locations? What kind of growth is available in the particular department you are interviewing with? Assure the interviewer that you desire a long term opportunity with EBSCO Industries, Inc. by discussing the career path you would like.

      Rachelle's Answer #1

      "I saw a few leadership opportunities posted on your company website that seemed very interesting. Ultimately, I would like to work my way into a management role that offered travel opportunities. I am very interested in working for EBSCO Industries, Inc. because of the multiple growth opportunities present here and I look forward to proving my capabilities to you."

      Rachelle's Answer #2

      "First, I would like to make a memorable impact in the initial role I would be hired to do. Once I feel that I've done that, I would be interested in working my way into a position within marketing and business branding with EBSCO Industries, Inc.."

  5. 5.

    We are asking for 8 years of industry experience and you have just 5. Why do you think you are qualified for this position?

      To many employers, the number of years' experience is flexible - so long as you have the results to show for the years that you do have. Talk to the interviewer about your major career successes. This is the time to sell yourself. Make no apologies for your lack of years!

      Rachelle's Answer #1

      "Although I have 5 years' experience vs 8 years' experience I can absolutely do this job well. In my previous role, I was outperforming colleagues who had 12 years of experience. To me, it's all about drive and ability to be a quick study. I have all of these qualities and more."

      Rachelle's Answer #2

      "Along with my 5 years working in this industry, I hope that my graduate degree gives me a little boost in experience over the required undergraduate degree."

  6. 6.

    How do you define success?

      What does success mean to you? Tell the interviewer how you see success and be sure to tie your answer into the success that you plan to bring to this particular position, should you be offered the role.

      Rachelle's Answer #1

      "I define success by my ability to reach the goals that are set out for me. On a personal level, the things I wish to achieve in my life. On a work level, the targets that are set out for me as well as the professional development that I seek."

      Rachelle's Answer #2

      "I define success by what we achieve as a team. The project, as a whole, needs to deliver on expectations before I consider the job a success."

  7. 7.

    Because EBSCO Industries is geographically widespread, we have to accommodate a variety of time zones. Do you have experience working with clients and co-workers in multiple time zones?

      Working for a conglomerate corporation can bring some unique challenges as their global footprint may be vast. Be sure to express to the interviewer that you are able to successfully handle those challenges.

      If you have experience working with clients and co-workers in multiple time zones: "In my current position I collaborate with our offices in the U.S., Canada, Scotland, and Finland. It was a struggle at first to always remember what day and time others were working in; however, I now have a great desktop application that tracks this for me so I have quick reference to the information that I need."

      Rachelle's Answer #1

      "In my current position I collaborate with our offices in the U.S., Canada, Scotland, and Finland. It was a struggle at first to always remember what day and time others were working in; however, I now have a great desktop application that tracks this for me so I have quick reference to the information that I need."

      Rachelle's Answer #2

      "If you do not have experience working with clients and co-workers in multiple time zones: "I do not have exposure to working around multiple time zones; however, this is something I could pick up on very quickly. With technology these days I am sure I could find some help with a handy phone or desktop application. Also, I am not opposed to working outside of business hours on the occasions where I would need to communicate with a client across the globe."

  8. 8.

    At EBSCO Industries we seek to hire those who are confident in their skills and proactive. How do you plan to make an impact on our business in the first 90 days?

      It is a great idea to map out a proactive progress plan before your interview so that you are prepared to discuss the ways in which you plan to make an impact on EBSCO Industries, Inc., if hired. Be sure to display confidence in your abilities but avoid trying to reinvent the wheel when it comes to the impact you wish to make. A great place to start would be to see if there appears to be a common need mentioned in the EBSCO Industries, Inc. job description/job posting.

      Rachelle's Answer #1

      "I noticed in your job description that you mention a sales hunter mentality as being a must. My 90 day impact plan would be to aggressively tackle the cold call list that you mentioned has been neglected recently. These cold calls will result in an increase in sales appointments as my closing percentage is very strong."

      Rachelle's Answer #2

      "If hired, I plan to make an impact on your business quickly. I will do this by fully absorbing my training, taking any additional coursework if required, and building healthy co-worker relationships right out of the gates."

  9. 9.

    What are your strengths?

      Which personal strengths make you excellent at your job? Strengths can be skills or qualities that help you overcome difficult circumstances or accomplish challenging tasks.

      In a work context, your strengths will help you to complete your to-do list, understand client needs, and help you to apply what you have learned in your training. Talk to the interviewer about a couple of your strengths and why those will help you to be successful in this role.

      Some great strengths to mention are:

      - Communicative
      - Loyal
      - Collaborative
      - Tech Savvy
      - Flexible in Schedule/Availability
      - Persistent and Determined
      - Eager for Knowledge/New Skills

      Rachelle's Answer #1

      "I think my strengths are in my perceptiveness and ability to be observant of the needs of others. These strengths are part of what makes me an excellent performer in a client facing role."

      Rachelle's Answer #2

      "I believe my greatest strengths are in my communication skills- both written and oral. I use these daily in email pitching, phone call pitches or customer follow-ups, and then in person site visits."

  10. 10.

    Tell me about your education.

      The interviewer wants to know how your education has prepared you for this job. A few highlights you can focus on are some of the relevant topics you learned about while attending your courses. How will they help you in this new role? What were some of the most interesting things you learned?

      Some ideas for you:

      - If you have experience working on group projects, share how you improved your listening and communication skills when working on a challenging project.

      - If you learned a new type of software or how to work a type of equipment you will need to know in this new job, talk about what you know and how you will apply this new knowledge.

      While attending post-secondary studies, you likely learned some core skills that would be transferable to any position. Think about what you learned in your highest levels of education and how that knowledge applies (or will apply) to your work. Some of these skills could include:

      - Time Management
      - Creative Thinking
      - Proposal Writing
      - Public Speaking
      - Presentation Building
      - Independent Learning
      - Academic Research
      - Self-Motivation

      Rachelle's Answer

      "I am a big believer in post-secondary education. It adds a lot of value to those newer to the workplace. My post-secondary education was in Communication and Journalism. The courses in this program helped me to develop stronger business relationships through professional correspondence. I also learned persuasive writing skills which have proven to be incredibly helpful when working on client proposals, and in negotiations."

  11. 11.

    What are your salary expectations?

      The best way to discuss your salary expectations are to use your current earnings as an example. Be open, and honest. Transparency is the best choice when salary based questions arise.

      Rachelle's Answer #1

      "Currently, I earn a base salary of $45,000 per year plus a potential 20% annual bonus. Last year my earnings were $52,000 and I would like to stay in the same range or slightly higher."

      Rachelle's Answer #2

      "I am currently making $100,000 per year with two bonus opportunities. I am looking for compensation that is aligned with the role and provides opportunity for growth."

  12. 12.

    How would your co-workers describe your attention to detail?

      It is always best to support your reply with a real life example. Talk to the interviewer about your level of attentiveness when it comes to details on the job.

      Rachelle's Answer #1

      "My co-workers would describe my attention to detail as very strong. I can very easily point out spelling discrepancies in communication and will notice the small things. I think big-picture as well but have always had a knack for details."

      Rachelle's Answer #2

      "My attention to detail was actually a point of conversation in my last performance review. My manager was very pleased with the level of detail that I put into a large project recently. I put a lot of pride into my work and it shows in everything that I do."

  13. 13.

    Have you ever been employed through a company merger or acquisition? If so, tell me about your experience.

      When your work history includes employment with large companies and/or conglomerate corporations the chances are high that you have experienced a merger or acquisition of some sort. Perhaps you have been laid off through a process such as this? Talk to the interviewer about your experience. They are looking for an idea of your attitude when it comes to change in a corporate environment. Maintain a positive attitude and avoid speaking negatively about any previous employers.

      Rachelle's Answer #1

      "I went through a merger in 2010 with Company ABC. The transition during their mass-layoff was not handled as professionally as many would have liked; however, I believe that the leadership team did the best they could. I was lucky enough to stay on board with the company and my experience during the transition was certainly eye opening. I learned a lot through the process."

      Rachelle's Answer #2

      "I have been fortunate enough to have had very few disruptive changes in my previous places of employment. With that said, I do believe that some mergers and acquisitions can be beneficial to the company culture, if the transition is completed in a smooth and mindful manner."

  14. 14.

    At EBSCO Industries we put a lot of emphasis on clear communication between all parties, departments, and sectors of our business. Tell me about your communication style.

      The interviewer would like to be assured that your communication style is a close match to the communication preferences of EBSCO Industries, Inc.. When working for a conglomerate vs. a smaller, privately owned business your communication style automatically becomes more 'corporate' in nature. Briefly describe your communication style to the interviewer and be sure to include the ways in which you feel your communications styles align.

      Rachelle's Answer #1

      "My communication style leans more to the formal side. I like to be concise and keep expectations simple to understand. If I had to sum up my communication style in a few words I would say it is concise, clean, and friendly. From the communication exchanges I have had with EBSCO Industries, Inc. so far, I believe our communication styles are a great fit."

      Rachelle's Answer #2

      "Some other words to describe your communication style:

      - Articulate
      - Conversational
      - Eloquent
      - Formal
      - Informal
      - Succinct"

  15. 15.

    At EBSCO Industries we have business partners and interests all over the world. Are you open to international travel? Is there anything that would restrict you from traveling for work?

      For many conglomerate corporations who have interests across the globe, international travel is a very important part of what they do. You must disclose to the interviewer if you are unable to travel internationally.

      If you are able to travel internationally: "There are no restrictions on my travel. I have a current passport as well as a valid NEXUS pass."

      If you are unable to travel internationally: "I do have restrictions on international travel which I can fully disclose to you if I am still eligible for this role. I expect to have this restriction cleared in the near future."

      Rachelle's Answer #1

      "There are no restrictions on my travel. I have a current passport as well as a valid NEXUS pass."

      Rachelle's Answer #2

      "I am open to some international travel; however, for the sake of my family, I do not wish to travel more than 30% of the time. What percentage of travel is expected in this role?"

  16. 16.

    We have a few strong competitors. In your opinion, what does EBSCO Industries do to stand out from the rest?

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  17. 17.

    Typical "corporate culture" is something that we work to avoid here at EBSCO Industries. Tell me about your ideal workplace culture.

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  18. 18.

    Tell me about a time when you made a suggestion requesting change in an organization.

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  19. 19.

    Tell me about the last time you undertook a project that demanded a lot of initiative.

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  20. 20.

    Have you ever taken a role in a company that hasn't fit into your long-term career plans?

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  21. 21.

    At your current or former place of employment, how important was communication and dealing with others?

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  22. 22.

    Considering your background is in an industry different from ours, what skills and characteristics do you have that qualify you for this position in this industry?

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  23. 23.

    What type of work environment allows you to be the most productive?

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  24. 24.

    How do you like to encourage ideas in others?

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  25. 25.

    On a scale from 1 to 10, how honest are you?

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  26. 26.

    As a manager, who has been your greatest influence? A person that has defined what type of leader you wish to be.

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  27. 27.

    How do you balance life and work?

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  28. 28.

    What was the most challenging aspect of your previous job? How did you overcome it?

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  29. 29.

    What sources do you look to when solving complicated problems?

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  30. 30.

    How do you feel about performance incentives?

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  31. 31.

    If you had a co-worker call in sick and you were asked to take over their project requiring overtime from you, how would you react? Where do you draw the line when it comes to being a team player?

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  32. 32.

    How would you rate your performance in this interview so far?

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