We encourage innovation at Doordash. When have you brought innovation or new ways of thinking into your work?

"In my previous role I was fortunate enough to introduce my company to the idea of a gold level service where, in addition to our general customer service, we added on service options. Our customer base responded very positively, and we kept the program running for a few years."

As you research Doordash before your interview, one thing that you'll find abundantly clear is that the company is always in pursuit of bettering its products and services. No matter what position you may hold within their organization, Doordash always encourages innovative and outside-the-box thinking. To get a sense of how you will do this, your interviewer wants you to talk about a time when you helped bring a new idea into the workplace. Whether the example you use is small or large in scale when looking at the bigger picture, make sure that you can clearly explain why the new idea was important and how you helped implement it.

"A couple of years ago, our customers were experiencing a long lag time in customer waiting time on our phone system due to the extremely high volume that we were experiencing on a daily basis. Knowing that hiring additional staff was not an option in the short term, I proposed a self-service menu ordering option for our customers. I knew this would be a success because about 4 in 10 customers were simply ordering products and didn't need additional personalized service over the phone. Within a few weeks, we implemented this self-service into our phone system and it amazingly reduced hold times by 50%."

"There was a time at the beginning of my position as a Front Office Manager I would notice that on cruises where the team was not that busy that overall ratings did not end up being as good as hoped. This meant to me that no news is most likely not good news. I started a program where we would use downtime to actively reach out to guests via a cold call or to interact with them during the various social activities we had going on throughout the ship. By reaching out to them, we could get them to give us information about potential disappointments they may be having with their cruise. We would then get their information, log it in our CRM, and within the next 4 to 12 hours have a full resolution with a service recovery built in. I started to notice by being more proactive, we could address these issues before the guest went home and gave us a low NPS rating/bad survey, ratings were ultimately exceeding targets as the guests could see we were going above and beyond."

Would you able to work effectively in the high pressure and fast-paced environment at Doordash?

"Yes, I consider myself very competent in a high-pressure work environment and believe that I thrive in this area when most others struggle. In my current role, I often juggle many projects at one time and work with leaders from throughout the organization who can be very demanding and want things done immediately. To help alleviate unnecessary stress in these situations, I make sure that I communicate timelines in a fair manner and always deliver on my word. When handling many tasks at once, I keep myself organized and on a schedule each day to ensure that no deadlines are missed. No matter how rough things get, I always keep a smile on my face and a positive attitude. I also don't hesitate to step away and take a walk to help refresh my body and mind."

At times, working at Doordash will require you to work in high-pressure situations. Whether the stress is due to a massive workload or a quick turnaround time, your interviewer will expect you to remain calm, cool, and collected when working in a pressure-packed situation. Before your interview, brainstorm some techniques that you use to work effectively in stressful situations. Be sure to talk about how you maintain a positive attitude and take care of yourself. Talk about the importance of staying organized and resourceful to work through stressful situations.

"Yes, I feel that my current job has prepared me well for success at Doordash. With a continued focus on safety and accuracy, I work quickly to ensure that customers receive their orders in a timely manner and would continue this if I were fortunate enough to join your team."

"Yes, all of my previous companies were fast-paced and had seasons of their workloads increasing anywhere between 40-60% depending on the time of year."

At Doordash, we take pride in our ability to stay one step ahead of our competitors. How will you contribute to this trend?

"I believe the best way to stay ahead of your competitors is to pay attention to the fine details. When you put out a great product, others will try to mimic your work, but they will cut corners because they will feel rushed to get it out on the marketplace. I will contribute to the success of Doordash by committing my most attentive work to you every day. From my research on you and your biggest competitors, Doordash has the most user-friendly platform for customers, and that will keep them coming back time and time again."

Before your interview, you must research Doordash and their most vigorous competitors like Grubhub and Uber Eats. To impress your interviewer, be prepared to talk about Doordash's strengths in the industry. These strengths can include their local economy focus and their expansion into the convenience delivery segment. Speak openly with the interviewer about your ability to work competitively and how you plan to contribute to their continued success. Don't hesitate to point out your readiness to thrive in a competitive industry like Doordash.

"If I were fortunate enough be hired by the Doordash team, you would be getting a very competitive and loyal employee. I take pride in the organization that I represent and want to do everything in my power to help that team win. In this role, that would be providing fast and reliable service to every customer with a smile always on my face."

"I will be committed, focused and pay attention to every detail that matters. I will try to keep my work free of errors and deliver timely and good-quality solutions to ensure the smooth flow of business processes which in turn will keep us competitive in the market."

What would providing excellent customer service mean to you in this role with Doordash?

"I fully understand that customers would be relying on me to provide fast and accurate service in this role with Doordash. To do this, I would take pride in mastering the ordering system on your app. Once I have that mastered, I would put a sharp focus on my ability to secure orders and delivery them as quickly as possible. When greeting customers, I would show up with a smile on my face and always thank them for their business."

In the fast-paced, service-focused industry of food and service delivery to customers' doors, Doordash has a constant focus on the service they provide to the customers that use their services. Whether you are in a customer-facing role or a back-end design role that doesn't meet with customers face-to-face, you need to come to your interview prepared to discuss what providing the best service possible means in the job you are interviewing for. Be prepared to define the customers you would have in this role with Doordash and to discuss how you will provide excellent service to them.

"While I realize that my work is not going to put me working directly with the customers and merchants of Doordash, my detailed work will definitely impact their ease of use of the app and help bring repeat customers coming back for more. By putting a strong emphasis in ease of use and practicality, I am confident that my work can help directly impact how end users view the app."

We consider research to be the backbone of what we do at Doordash. Do you think it's important to conduct research before beginning a project, or would you rather jump right in?

"I agree that research is the backbone of strong projects. Without it, important details are missed and much time is wasted. I like to research before starting a project so that I can lay out a plan and understand the potential hurdles as well. If I were fortunate enough to be offered this position at Doordash, you can rest assured knowing that effective and efficient research would be a part of my work."

Because Doordash puts a great amount of time and resources into researching their customer base and network of vendors, they expect anyone that they hire to put the same amount of research into their work. As you frame your answer for a question like this, be prepared to discuss how you use research for the work that you do currently and how you would research in this role with the company.

"Although there are some instances where jumping right it may be required, I always prefer to research before I start work on a project. I would always follow your preferred methods here at Doordash, should I be hired for this role."

"I believe this would be situation driven. I believe that it is important to strike the right balance depending on the amount of time available at hand, my comfort level with the application or process I have been tasked with automating, and the technology that I am going to use. It wouldn't make sense to spend too much time researching something that we are comfortable with using or have already researched in the past. But if tasked with something new, I believe I will start off with enough research that will help me be successful at delivering a good result."

Would you consider yourself able to work independently with little direction here at Doordash?

"Because I have been doing this for most of my career, I'm very confident in my ability to perform this job independently once trained in the role. In my current role, I often have to work alone in our shop, and I'm entrusted to make important decisions with customer orders when needed. If any issues come up during my shift, I make sure to either call my supervisor or leave him a note for the following day if he has already left for the day. My current job has helped me become much more confident in my abilities to perform any job, at any time, with no direct supervision."

In looking to hire you to the Doordash team, your interviewer will want to hear that you can learn quickly on the job, make important decisions on your own, and communicate important issues back to your supervisor when necessary. While professing your confidence in your ability to work independently in this role, try to come up with a past scenario where you were required to work on your own, and talk about your ability to learn quickly, make decisions, and communicate what was necessary to others.

"Yes, I am very comfortable in my ability to work independently. Once I am trained in on basic systems and processes, my can do attitude and years of experience take over. I am also not hesitant to reach out for help or advice from colleague or my manager when the situation calls for it, but I make sure that I have exhausted all options and resources on my own before heading that direction."

Working at Doordash, you will experience changes on a regular basis. How do you handle regular changes on the job?

"Being adaptable and open to change is extremely important on the job, and it is something that I take very seriously. I love learning new skills, and I always maintain a positive attitude when major work changes occur. This helps me, especially when other colleagues react negatively to change. In my current role, process improvement is something that is always being pursued. This means that even small day-to-day changes can happen regularly, and I roll with these changes and learn new things with each change."

Since the online food service delivery business is highly competitive, Doordash is always in a state of continuous improvement where nothing remains stagnant. Your interviewer wants to ensure that you would join their team as a flexible employee who thrives on changes. Before your interview, plan to discuss some methods that you use to be open to changes in the workplace. If you have an example of a time when you had to work in a constant state of change, talk to your interviewer about how you handled those changes.

"When I have to work through changes to how I perform my job, I ensure that lines of communication are always open. I don't hesitate to ask clarifying questions if I need to and often look to get my group of colleagues together proactively to discuss changes together. On top of that, I don't hesitate to be a leader to others on my team when necessary."

At Doordash, we value organization. Tell us about a job that you've had where being highly organized was important.

"I thrive in a busy and fast-paced work environment because I enjoy the excitement. I was drawn to apply at Doordash because of this. In my current role in the restaurant industry, I have developed great skills in keeping track of multiple customers and their orders. Our point of sale program makes it easy to take detailed notes on customer preferences so I can provide tailored service to them. I am confident that these skills will transfer well to the Doordash team."

The fast-paced and competitive nature of the business at Doordash requires all employees to be highly organized in their work. Your interviewer wants you to discuss how you stay organized and keep your work on track to get the sense that you can do this if hired on their team. Talk about a previous role or two that you held where being organized on the job was vital to your success, and make sure you discuss the tool that you use to ensure that all of your work is completed promptly.

"Last week I was asked to lead our team while our manager was away. I created a checklist of things that needed to be completed to reach our deadlines. I gathered the team to discuss our goals and asked for input and ideas to get us there. It was a great experience for me because not only was I able to exercise my leadership capabilities, but I also had to put my organization and planning skills to keep things on track."

Describe your communication style. How would it benefit you as part of the Doordash team?

"I would call myself a diplomatic communicator. I like to see a situation from all sides as much as possible. When it comes to solving problems on the job as part of a team, I begin with the end in mind. The best way to do this is by gathering information from everyone involved, especially those who can provide direct perspectives. I wasn't always like this, especially growing up. However, I realized that to become more effective at work, I have to further develop my interpersonal skills. It has helped me to become a more charismatic person. I now have an easier time persuading and collaborating with others."

Doordash is a people business, and great service begins with effective interpersonal communication. To get a sense of your communication style and how you will interact as part of their team, your interviewer may ask you point-blank to describe your communication style. This question also allows your interviewer to gain insight into your self-awareness, so how you talk about yourself is important as you answer this question. Speak confidently as you project your communication style, and don't hesitate to give an example of your open and straightforward communication style.

"I am a friendly, upbeat and outgoing person and I am confident that my personality and communication style would mesh well with the merchants at Doordash. Even in times where I have to deliver difficult information or bad news, I do so with a smile on my face in helping people to understand why a difficult decision may have been made. I try to put myself in the shoes of the person I am communicating with to do so in a tactful and respectful manner."

"I am a straightforward and friendly person. I try to communicate information precisely and accurately. Whenever the conversation needs to be a little difficult, I try my best to be polite and do it without being rude."

How do you define success in your work?

"I define success by my ability to reach the goals that are set for me. On a personal level, these would be the things I wish to achieve in my life. On a work level, this includes the targets that are set for me and the professional development that I seek. In my current role, I work under both time and very lofty accuracy goals. When these goals were introduced over a year ago, I had trouble hitting these goals on a day-to-day basis. Over time, I developed the work processes that helped me greatly improved my time and accuracy came along with that with a laser-like focus."

If asked to define success during your interview, Doordash is looking to ultimately determine what kind of employee you would be if you were to join their team. Your interviewer wants to gain some insight into your work ethic and how hard you are willing to strive to meet goals. This question also may allow your interviewer to see how you prioritize your work. Before your interview, think about the achievements throughout your career that you are most proud of, and think about the process that you went through to achieve success. Be prepared to explain the full process to your interviewer.

"I consider a project a success only when I have produced work that I can be proud of. I am a bit of a perfectionist when it comes to my work, so I take all necessary measures to ensure that I comb over all of the fine details before I check off on completion."

"Completing and Delivering an error-free working product on time, that performs to the requirements of my customer and goes above and beyond. At my present company, it is called "earning the letter". I feel that I am successful if my customer sees the value in what I have done and appreciates my work. Also, when I succeed, the organization I work for succeeds."

What are your salary expectations?

"Currently, I earn a base salary of $66,000 per year plus health benefits. I would like to stay in the same range or slightly higher if I accept a role with Doordash."

The best way to discuss your salary expectations is to use your current earnings as an example. While you can and should be open and honest about your expectations in joining the Doordash team, you should not price yourself for the role that you are interviewing for. Ideally, you should have done this research before applying. If you need to, you can conduct some online research to ensure that your expectations match the compensation for the position you are interviewing for.

"I am looking to earn fair wages and tips as I work my way through college. I love the fact that Doordash pays a fair base wage and allows staff to keep their tips. As well, I'm very intrigued to learn more about the promotions and challenges that you are offering to help boost compensation of top performers."

"I am open to negotiating, however, my current salary range is 77k-83k depending on the percentage of my yearly bonus."

What is your overall work availability if you were to come work for Doordash?

"Coming into this role early in my career, I am willing and ready to work any hours that may be required of me for this role. Knowing that hours are typically Monday through Friday daytime office hours, I just want you to know that I can work any evenings and weekends that would be required of me as well."

Before your interview with Doordash, and maybe even before applying, you should have a good idea of the hours required for the position you are applying for. Before you offer up your evenings and weekends, be sure that you are clear on Doordash's requirements for this position by carefully reading the posting details and job description for the position. Typically, the hours are laid out in the job description. If it only says part-time or full-time and you are asked about the hours you're available to work, it is okay to ask questions regarding the expected hours for clarification. Once they have laid out the expectations, you can tell them that the expectations meet your availability. You want to show them you're excited about the job and willing to make yourself available to work when they need you.

"This role at Doordash really plays into my availability as I'm willing and able to work any evening, late night and weekend shifts. As a full-time student, I'm looking for supplemental income and I know this will be a great opportunity for me."

Who would you say inspires you?

"I find inspiration in a variety of people and things. I would have to say that the person who has inspired me the most has been my grandmother. She always had a smile on her face no matter how hard she worked, and she loved everyone. She was well respected and always gave more than she received. I try to live like her as much as I can."

This question potentially gives your interviewer the chance to see what type of employee they'd be hiring to join the Doordash team. Your life's inspiration can come from a book, a mentor, your family, or a celebrity. However you answer, be sure to make it clear why this person is your inspiration and how they've influenced the person you have become today.

"Being a sports fanatic, I have always been inspired by Michael Jordan. He was a very talented athlete that became the best of all time because of his ability to focus on his goals and work harder than any of his peers to get there. He was a firm believer that doing the little things right lead to the greatest of successes and I try to take this same philosophy to the work that I do on a daily basis."

If you could start your career over again, what direction would you take?

"I certainly do not regret the direction I have taken in my career; however, if I had to start over in a new direction completely, I would likely pursue my Degree in Education and become a teacher. Both of my parents were teachers, and they seemed to have a very fulfilling career. I enjoy coaching and leading others so any tasks in my current career that are related to these skills are very welcome."

A hiring manager will be able to tell a lot about your personality by learning about your other career interests. You need to be careful in how you answer this question so you don't give off the impression that you will be seeking a career change in the near future after joining the Doordash team. A great answer to a question like this highlights your happiness in your current career path while also giving insight into a lifelong dream you may have had growing up.

"I would probably have to go back to the my youth and start taking guitar lessons and learning how to write great rock and roll songs! I'm a huge music buff, but unfortunately I've never had any skill on playing any musical instruments. I'm a person that loves being in front of others and entertaining them, but this dream is one that will never come true."

"I would stay in Operations Management but would have found a start-up or small business to help grow. I would have also created a nonprofit organization."

What do you consider to be your greatest accomplishment during your academic or work career?

"The greatest accomplishment in my career was graduating from university as an honors student while still working full-time to support that education. This accomplishment showed me that I could dedicate myself to my career and reach the goals that I set for myself. It felt great to accomplish so much and be recognized for my dedication in the end. Knowing that Doordash feels that their work is never complete, I can certainly relate to the desire to always achieve more."

Talking about your most significant accomplishment will give your interviewer a firm idea of where you place your values. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. It is okay to brag a little bit when answering this question. Show that you are proud of yourself and your career accomplishments and that you can bring this sense of pride to the Doordash team!

"My greatest work-related accomplishment was the management promotion I received at my current company after being employed for just one year. I worked very hard for that promotion and was so happy when my work and dedication was rewarded. It kick-started my career over the past five years to the point I am at today here in this interview."

"When I first came to the US, I was not authorized to work and even though I was qualified and had previously worked for over 3 years, there was a blaring employment gap of almost 6 years in my career. When I was finally able to get my first job, I knew my employer was apprehensive about my being able to spring back from being a homemaker, to a busy and demanding job. Even so, they offered me the job. Within 6 months of my starting work as a contractor at my present company, my supervisor was offering me a full-time position. Within a short duration, they were sponsoring my H1B visa, which was unheard of during those days @ my company. I was among the first IT people at my company who sponsored an H1B visa. I consider that a great achievement to have been able to make an impact in such a short duration."

If offered this position at Doordash, are you willing to submit to a full criminal background check?

"Yes, I am more than willing to submit to a criminal background check and have done so in every position that I've held during my career. The only blemish you will find on my record is a speeding violation from four years ago where I was required to pay a small fine."

If you were to be offered a role at Doordash, there is a good chance that you will have to agree to a full criminal background check. While your interviewer is giving you the heads up about that by asking this question, now is a time for you to disclose anything that may come up in a background check. If you are honest and upfront with your interviewer, organizations can often give some leniency. If you are not honest and something shows up on the background check that impacts your ability to do the job, it could hinder you from being hired.

"I am happy to comply with any background checks that would be necessary for my employment with Doordash. When I was in college, I did receive a disorderly conduct that shows up on my record as a misdemeanor. If offered the position, I am more than happy to fully disclose the details of that charge with your Human Resources team."

"Yes, I am willing to complete a full criminal background check."

Looking at our products and services, what do you think we do better at Doordash than any of our competitors?

"In my search for a new position, it was important for me to find employment with an innovative and expanding company. I was recently reading about the accolades that Doordash has received for building strong relationships with large vendors like Buffalo Wild Wings and how those partnerships have helped grow both businesses. Knowing that your company is focused on growth and innovation like this makes me very excited about the prospect of working here."

Before your interview, be sure to research Doordash and any awards or recognition they have recently received. Show your interviewer that you've done your research by talking about where they stand out. Be sure to speak positively about the organization's recent achievements to show that you are interested and engaged in their work.

"After reading reviews on your company and talking with a Dasher that I know, I believe that your reputation is the most solid and sincere of all your competitors. Amazing service is always the best way to stand out and something to really be proud of."

What is your understanding of this position at Doordash and the responsibilities that come with it?

"From our previous conversation and my research of this job online, I feel that the job is best described as a sales account manager who has a great understanding of all technical aspects of the Doordash business. As you can see from my experience, I am a salesman at heart, and your mission to grow local economies resonates with me. I fully understand that if hired for this role, my biggest mission from the start would be mastering all technical aspects of this job so I can confidently speak to these areas with customers."

Assure your interviewer that you bring a full understanding of the requirements attached to this particular job at Doordash. It is essential that you research the role and thoroughly consume the information provided in the company's job posting. Be sure to do as much research on the job as you can before your interview. As you answer, keep your answer short and to the point.

"What really attracted me to this role with Doordash was the ambiguity and freedom in the design process that your team has. My technical expertise comes in user experience design in app architecture and my creativity would be very useful on your team. I love that the Doordash app is all built around the visual experience and flow of information and I'd be excited to bring a fresh perspective in these designs into the future."

What do you like to do in your spare time?

"I enjoy going to the movies, hiking, trying new restaurants, and spending time with my family and friends. I crave daily physical activity, so I do my best to stay active by running and biking, which also helps manage my stress so I can have the energy to keep up with the daily grind of work."

Your interviewer needs to know they are considering a well-rounded individual to join their team at Doordash. They also want to gauge your personality and interests for the sake of team compatibility. Share a few activities that you genuinely enjoy. It is also important for leadership to see that you have ways of recharging yourself so that you can come to work each day refreshed and ready to put in a hard day's work.

"Outside of work, my life in consumed by my family and being outdoors. My kids keep me plenty active with their school and leisure activities. I coach my daughter's basketball team during the winter and my son's baseball team in the summer. When we aren't busy with athletics, we spend a lot of time canoeing and fishing."

What is one professional area in which you would like to improve, should you join the Doordash team?

"I think the biggest area for improvement for me in this role would be honing my industry-specific knowledge. As you can see from my resume, the majority of my career has been spent in retail. While I am confident that the skills I have developed make me qualified for this role, I would put in the extra time and effort to learn the ins and outs of the Doordash business upon hire."

With this question, your interviewer wants to learn that you are aware of your weaknesses and that you desire professional growth. Before your interview, think about opportunities for personal improvement that may be relevant to this role. Avoid mentioning any weaknesses that could compromise your candidacy for the job. Talk less about the area of improvement. Instead, discuss the actions you are actively taking to improve. A strong answer will demonstrate to the interviewer that you have done your homework regarding the job qualifications and the company culture.

"Because the Doordash business is built around a specific application, the biggest thing I would have to master upon being hired is how a customer's order turns into a work order for me. I am very computer savvy and quick to pick up on new things, so I don't foresee this being an issue at all. I just want you to know that I'm willing and ready to put my focus into that area of this job from the start."

"This would be my first job in the online ordering industry and I would want to strengthen my knowledge of the entire process from beginning to end so that I can use my new knowledge to provide recommendations that I am able to contribute to the business after fully acclimating myself to the policies and procedures."

What do you think you will like about this role with Doordash?

"In my search for a new position, I would like to find a company that has a mission that I believe in, and I truly feel that I can help fulfill Doordash's commitment to the restaurant business. I have worked a majority of my career in food services, and I think your business model will be very successful for many years in the future. It is a model that I can't wait to be a part of."

At some point during your time with them, your interviewer wants to learn what you are most looking forward to learning and experiencing with the Doordash team. To show enthusiasm and excitement for this role, be sure to thoroughly read the job description and the company values to match your values with the job and Doordash as a whole. Share how this position will challenge you and help you grow. New opportunities are a chance for you to demonstrate your skills.

"Honestly, there is so much to love and look forward to in a role with Doordash. I was attracted to this organization because of your commitment to providing excellent service and your drive to continuously hone your craft in a very niche market. I will also love your hybrid model of work that involves both in-office and remote work. I'm ready to evolve to that point in my career and think that my skills will help promote that environment."

We seek to hire highly ambitious people to join our team. Where would you like your career with Doordash take you?

"One of the reasons I was so excited to apply and interview with Doordash is because of the endless growth opportunities you appear to offer your high-performing employees. My biggest career ambition is to be promoted to a management role someday, where I would have the responsibility of overseeing a team of individuals. To achieve this, I'm currently taking some management level classes to enhance my leadership skills."

Before interviewing with Doordash, it is important to know that they are an organization that thrives on continuous improvement and believes that their work is never complete. If you have high ambitions for your career, make sure that your future career goals align with the careers available at Doordash and talk openly about your ambitions. No matter how you choose to answer this question, make sure that your interviewer fully understands that they would be getting a highly motivated employee if they offer you the job.

"What interests me most about Doordash is that there are so many options when it comes to career growth. While I am young in my career and realize that I have to prove myself and my abilities over time, I would like to earn my way into a team lead role, then a manager position in the engineering department. Of course, I understand that this will take many years of dedication and hard work."

Talk about your formal education. How has that prepared you for this role with Doordash?

"I completed my Bachelor of Applied Technology from Carnegie Mellon University in 2004. During that time I specialized in Data Management and Analysis. I graduated with a 3.99 GPA at the top of my class. At that point in time, big data and analysis were just starting to take off, and I was very excited to be a part of this revolution into the future. I'm very proud of my career path leading up to today, and I'm ready to bring my full set of skills to the Doordash team."

During your time together, your interviewer will expect you to take a few minutes to discuss your formal education in detail. While they likely have an idea of your educational background from your resume, they will want you to bring your educational experience to life for them. If you have a college degree, talk about your major and why you chose it. Don't hesitate to discuss any academic awards or recognitions you received. Discuss the strengths gained during your education and how those skills will be used in your new position with Doordash.

"As you can see from my resume, I graduated high school two years ago and am currently pursuing a technical degree in law enforcement. Your Dasher position really interests me because I would have the freedom to pick my hours and really work as much as possible to help me fund my education. My education has prepared me for this role by giving me great communication and time management skills. So far in pursuit of my tech degree, I've also become a very conscious and safe drive on the roads."

I would like to have a full understanding of your experience and portfolio. What types of industries have you previously been involved with?

"I have experience in a wide range of industries that include healthcare, automotive, and education. My portfolio is best described as developing robust mobile apps for end-use customers, and I think this experience can help you at Doordash. My customer-focused approach sets my apps apart from the competition. This has led to a great increase in customer retention over time in each industry I have worked."

The software and technology industry is all-encompassing, and the interviewer needs to have a full understanding of the sectors and types of projects in which you have experience. Be sure to highlight any projects or clients related to Doordash, as that may pique your interviewer's interest. You can also research this role and try to match your prior experiences with the duties you will be expected to perform in this role.

"For example: "I wanted to show you a full range of my experience, so I have brought you a digital portfolio of my work. Would you like to take a look? It includes the great work I have done in retail throughout my career."

"I've worked in Live Entertainment, Insurance, Telecommunications, and my most recent industry is Healthcare. These industries have prepared me with the flexibility to adapt to many environments and utilize all of the best practices that I've learned from every frontline level."

What experiences do you have working in a culturally diverse atmosphere?

"In my current role, I love the fact that I get to work with people from all over the country and around the world. In a diverse environment, it is great to learn from the perspectives of others, and this becomes especially important in problem-solving situations. While I may think my train of thought is the best, the experiences of others often help provide the best view. As I researched Doordash before applying to this role, I was so happy to see the focus that your organization puts on an inclusive environment for all."

At Doordash, diversity, equity, and inclusion have become distinct business focuses. In their pursuit to grow and empower the local economies in which they serve, Doordash has emphasized empowering all team members, especially those that come from underrepresented groups. In asking this question, your interviewer wants to hear that you see all of the great aspects of working among a group of culturally diverse colleagues. As you answer, talk about the positive experiences you have had working closely with others from a different background than you. Discuss the things that you learned that you can bring to the Doordash team. This is a great time for you to highlight Doordash's employee resource groups that foster a sense of community for all underrepresented groups at the company.

"Coming from an organization that is very inclusive to African American, Hispanic, AAPI and LGBTQ communities, it was very important in my job search to find a company that echoes the same inclusion and I'm confident I found that in Doordash. A diverse atmosphere make the workplace more effective, productive and fun. I love the fact that Doordash even went the extra mile in providing resource groups and I'd look forward to being an active leader in the women's ERG here if hired for this role."

We are looking to hire a natural leader to the Doordash team. What leadership skills and experiences do you possess?

"The leadership skills that I would bring to the Doordash team are an ethical approach, accountability, and enthusiasm. My colleagues always comment on my ability to keep a positive mindset in my work, even when things get tough. I like to lead by example, and I do so by taking responsibility for my actions on the job."

Your interviewer is looking to build their team with natural leaders who have the foresight to help keep Doordash at the top of their industry. Whether you are interviewing for an office design job, a frontline Dasher role, or another support position, you need to come to your interview with the ability to project that you are a natural leader. If you come to Doordash with direct experience in leading or managing others, talk about that experience with your interviewer. If you don't have direct experience in managing others, there is no need to worry. Just be sure to come prepared to talk about the leadership qualities you have that will help move Doordash successfully into the future.

"In my current job, I do manage a team of four people. Important skills I have developed in this position over the last four years are a forward vision for my team and leading them through inspiration. I love the fact that Doordash is focused on helping to grow and empower local economies and this takes an innovative and forward thinking approach. I am excited about the prospect of helping bring this to the Doordash team."

Tell me about the most interesting project you have worked on this year. What is the biggest thing you learned from it that you can bring to the Doordash team?

"In my current role, we've been working on a variety of projects with fingerprint recognition software. One of the most interesting projects was a fingerprint-based ATM system. It was a test project for a large banking institution. In addition to learning a great deal about fingerprint recognition, I was also able to learn a lot about the critical relationship between software and security. If hired, I would be able to bring my experience with software and security to the work I do here."

Discuss one of your recent work projects that particularly piqued your interest. If it stretched you professionally, talk about why that was important to you and what you learned that you can bring to this role at Doordash. If you can relate the project to Doordash's mission of focusing on quality improvement, that will make your answer stand out to your interviewer.

"As you can see, I'm pursuing my Bachelor's degree in education. Last semester, I worked on a group research project on the effectiveness of virtual learning platforms with young grades. This project had me working with a diverse team of five individuals and I really learned how the ins and outs of working with those from a different background than me. I gained a new understanding of how seeing the viewpoints of others has such a big advantage and this is a skill I look forward to taking with me for the rest of my career."

"XXXXXXX Recertification Season. Service levels are challenged, contractors have to be interviewed by the masses, and we have to work with the pharma clients on a weekly basis. The high stress, high demand pace would assist with the ramp-up that is needed with newly launched lines of business for DoorDash. I learned the challenges that came when leaders are so busy with the day-to-day business, they sacrifice coaching and development time. I also experienced OT burnout and how to recover."

Have you ever received constructive criticism or negative feedback about your work? If so, how did you respond?

"To me, feedback from customers and colleagues is vital in helping me improve the work that I do daily. I welcome it by encouraging others to give me any type of feedback that they may have. Early in my career, I was criticized for using a negative tone with a customer over the phone. Immediately, I regretted taking that tone with an upset customer who was taking their frustration out on me. In a situation like that now, I use my reflective listening skills to calmly repeat back what they say and then promise I will help them find a solution."

Whether it was from a customer, a client, a colleague, or a manager, we have all received negative feedback on our work, and your interviewer wants to hear that you can be open and honest about that situation. More importantly, they will want to hear that you can process that negative feedback and turn it into your benefit to improve your work. Before your interview, think about a time you received criticism in your work and paint the picture for your interviewer as you answer. End your answer by talking about what you learned from that situation that you will bring to this role at Doordash.

"Yes, I have received constructive criticism on my work in the past and I always take it positively, make improvements and move forward. Last year, my director approached me about a new workflow process that I hadn't been following. While I had attended the team meeting where the process was discussed, I didn't put the process to use right away in my work. I apologized to my manager and assured her I would put the process to use immediately and I jotted down some notes on my desk to ensure I would do so moving forward. From that situation, I learned the importance of note taking and staying organized in a state of continuous change."

Give me an example of a time that you went above and beyond the call of duty at work.

"I was raised to believe that you always deliver more than you are asked for. I am willing to go the extra mile for the good of my company and would continue to do this with Doordash. Last week, I was asked to work a double shift because a co-worker called in sick. I did so without complaining because that's the type of employee that I am."

Doordash is fully committed to providing excellent service. To add to that philosophy, the company is always focused on continuous improvement. What this means for every staff member at Doordash is that going above and beyond the call of duty on the job is expected to provide great service. As they interview great candidates for this role, your interviewer will favor the candidate with a great attitude, often choosing them even if they aren't the most qualified. Assure the interviewer that you are willing to go above and beyond your regular duties to benefit the company as you talk about a time you did just this.

"Last year, I was part of a large project team that had a major deadline approaching. I could tell that one my coworkers on the team was really struggling with her tasks for the project and most of my work was dependent on hers being done. I talked with her briefly and offered my help to her to ensure that the project deadline was met. She was very gracious in my offer to help and I could see the relief in her face as she was hesitant to ask for help. With just a few extra hours of time together, we were both able to deliver our critical pieces of the project on time."

Talk about a time when you disagreed with a coworker. How did you handle that situation and what was the outcome?

"Early in my career, I worked closely with a very experienced colleague who was very stuck in his way of doing things. Despite the introduction of new industry standards, he was very quick to dismiss the new way of doing things. I sat down with him and had a heart-to-heart conversation where I presented all of the data that was driving the decision for our work changes. My approach was to deliver my message while also listening to his concerns. When he brought up valid concerns, I listened attentively and eased his resistance by highlighting some of the critical impacts that the new methods would bring. In the end, he left our conversation in a much better mood and even ended up thanking me for the time I took later on in the week."

With this question, your interviewer is ultimately looking to gauge your interpersonal negotiation skills. At Doordash, you will be working closely with others while perfecting their service to customers, and disagreements will happen. Your interviewer would like to know that you are capable of standing your ground while doing so tactfully and respectfully. They would also like to hear that you can leverage facts and data to persuade your colleagues to see your side of the argument. Explain the situation or task you were faced with, followed by the action you took or the recommendation you made, and the result of your objection.

"Seeing eye to eye in all work situations is just not a reality because we all have our own thoughts and experiences we bring to the table. I use my attentive listening skills to learn the perspective of others and then talk things out to come to a conclusion together. Last year, my entire work team had their own unique ideas on how to implement a budget increase in our department and no one was willing to budge. Knowing we had to put a proposal together quickly, we had a one hour brainstorming session on how to best allocate the funds. I took the lead in documenting all of our ideas and laying them out with pros and cons of each one. In the end, we put a top three ideas to a vote and this was the best way to please the group. In the end, everyone was in agreement that we made the best decision moving forward."

"When I joined XXXXXXX, the managers spoke really high on my abilities and my extensive experience. One of my new peers that had just been promoted to supervisor, did not care for me before she even had the chance to meet me. While brainstorming with the management team she would oppose every idea and recommendation that I had because it wasn't the company's traditional way of handling things. I asked to speak with her privately for a better understanding of her feelings towards me. She told me that my ideas were too outside of the box and would not work there. I asked that she allow me the chance to show her how we can meet the same goal with different strategies. I agreed to start the process her way, but if lost momentum at any point we would try my way. It started off great, I tweaked her strategy twice and we both agreed that the process was successful from both inputs. From there we agreed to respectfully agree to disagree but to continue to be open about working together so that we can meet business goals in the most efficient ways."

What personality types would you say that you work the best with?

"If I were fortunate enough to join the Doordash team, you will quickly discover that I am a people-person by nature and a person that loves to solve problems. I have found that I can work with all different personality types effectively, and I do so by approaching different personality types with unique strategies. If I can tell that a person is going to be hard-nosed and demanding, I let them do most of the talking initially and use my listening skills to hear what it is that they desire. I then use that information to work with them on finding solutions. If I encounter a timid person, I don't hesitate to take the lead on what options exist for them and then let them make decisions from there."

If offered this position at Doordash, you will be working closely with a diverse team of individuals with many different backgrounds. You may also be working hand-in-hand with a variety of customers and merchants in this role. Because of this, your interviewer wants you to take an honest and upfront approach in talking about the personality types that you mesh well with on the job. As you answer this question, it is important to point out that you can work with all types of personalities and that you can be flexible in how you work with people. This question also gives you the ability to point out your personality, so be sure to showcase yourself in a way that proves your ability to provide excellent customer service to any person that you work with.

"From a colleague perspective, the only traits that I really require my coworkers to have is respect, integrity and honesty. From there, I can work with varying personalities really well. While I am more introverted than most, extroverted teammates pull out the best in me and I relate well to introverts."

"I'm an advocate by nature so I work very well with all personalities, especially people that are open-minded and ready to bring their best efforts to the team. I always listen to my direct reports' requirements they feel they need to be successful and strategy the best way to get them the support they need."

Culture fit is important to us at Doordash. How would you describe your personality?

"I would describe my personality as approachable, light-hearted, and positive. I believe that, if asked, my current colleagues and supervisor would say the same about me."

To get a sense of how you will fit culturally at Doordash, your interviewer wants to get a feel for the overall personality you will bring to this role. Before your interview, you should take the time to research the culture of Doordash. In doing so, you will quickly find that Doordash is driven by their customers and merchants and that they are relentless in their pursuit of serving them. Your answer could include buzzwords such as motivated, energetic, and confident.

"The two words that best sum up my personality are motivated and competitive. I am very driven to be the best that I can be in my field and I'm constantly pursuing as much education and training as I can to become the best. My competitive nature started at a young age and I take great pride in representing my employer and helping them to be the best in their industry."

How do you keep up-to-date on new trends in the industry?

"I stay up-to-date on new technologies and trends through a variety of sources. I follow three different blogs from industry leaders and read multiple articles online per week. I also try to take advantage of any industry seminars and training that fit my schedule."

One way that a potential employer will gauge 'fit' is by ensuring that you are passionate about their particular industry. Staying up-to-date in the industry depends on the position that you will be interviewing for. It could be the restaurant and foodservice industry, or it could be the software and technology industry. In either case, show the interviewer that you are passionate about your industry by openly discussing how you stay on top of industry trends. This can include any publications you subscribe to, any associations you belong to, or any additional training opportunities you take advantage of. However you answer this question, make sure that your interviewer walks away from your time together knowing that you put in the extra time to stay up-to-date on your line of work.

"I keep up on new trends in this industry by taking additional coursework online, whenever possible. I also follow a few of my favorite influencers on social media and read articles that they put out there."

What experience do you have using team-based messaging applications?

"I have used a variety of team-based messaging applications. I am versed in Brosix, AOL Instant Messenger, and Freedcamp. No matter which system you use, I am sure that I can pick it up very quickly."

There are many options for communication software and messaging applications in today's work world, and your interviewer wants to know that you have experience within these systems. Give your interviewer a brief overview of the apps you are experienced in and assure them that you can learn the system that Doordash uses, should it be new to you.

"In my current role, we use the Skype instant messaging system. I love to have the ability to quickly message someone versus sending a long email. The system also allows for a quick video meeting where I can share a screen with someone as well."

What unique skills would you bring to our team at Doordash?

"Collecting data using SQL and Python has always been a solid area for me and something I am very well versed in. I have a big interest in how data can help overall business efficiency and profits. I see that you are looking for team members who are experts in data sciences, which is what caught my eye when I first saw your job posting."

Your interviewer is already aware of your knowledge and expertise from your resume. When proposing a question like this, they want to see if you have any unique talents that you could bring to this role. Talk to the interviewer about your strengths, and be sure to highlight any specific skills that you excel in. It's a great idea to highlight particular skills that you possess that may be listed on the Doordash job posting/job description. If there is a related area of interest in which you'd like to expand your skills, you can mention that as well.

"Being a true team player is the skills that would really shine through for me if I were hired at Doordash. Throughout my high school years and participating in sports and activities, I learned the value of teamwork. I have the ability to take direction from others for the greater good of the team and I also have the ability to lead by example."

"I love being able to provide and teach conflict resolution skills. My transparency with my teams helps build trust, reliability, and low attrition. My determination and motivation help to influence and help others see the big picture view of their future with the company."

DoorDash Interview Questions

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1. We encourage innovation at Doordash. When have you brought innovation or new ways of thinking into your work?
2. Would you able to work effectively in the high pressure and fast-paced environment at Doordash?
3. At Doordash, we take pride in our ability to stay one step ahead of our competitors. How will you contribute to this trend?
4. What would providing excellent customer service mean to you in this role with Doordash?
5. We consider research to be the backbone of what we do at Doordash. Do you think it's important to conduct research before beginning a project, or would you rather jump right in?
6. Would you consider yourself able to work independently with little direction here at Doordash?
7. Working at Doordash, you will experience changes on a regular basis. How do you handle regular changes on the job?
8. At Doordash, we value organization. Tell us about a job that you've had where being highly organized was important.
9. Describe your communication style. How would it benefit you as part of the Doordash team?
10. How do you define success in your work?
11. What are your salary expectations?
12. What is your overall work availability if you were to come work for Doordash?
13. Who would you say inspires you?
14. If you could start your career over again, what direction would you take?
15. What do you consider to be your greatest accomplishment during your academic or work career?
16. If offered this position at Doordash, are you willing to submit to a full criminal background check?
17. Looking at our products and services, what do you think we do better at Doordash than any of our competitors?
18. What is your understanding of this position at Doordash and the responsibilities that come with it?
19. What do you like to do in your spare time?
20. What is one professional area in which you would like to improve, should you join the Doordash team?
21. What do you think you will like about this role with Doordash?
22. We seek to hire highly ambitious people to join our team. Where would you like your career with Doordash take you?
23. Talk about your formal education. How has that prepared you for this role with Doordash?
24. I would like to have a full understanding of your experience and portfolio. What types of industries have you previously been involved with?
25. What experiences do you have working in a culturally diverse atmosphere?
26. We are looking to hire a natural leader to the Doordash team. What leadership skills and experiences do you possess?
27. Tell me about the most interesting project you have worked on this year. What is the biggest thing you learned from it that you can bring to the Doordash team?
28. Have you ever received constructive criticism or negative feedback about your work? If so, how did you respond?
29. Give me an example of a time that you went above and beyond the call of duty at work.
30. Talk about a time when you disagreed with a coworker. How did you handle that situation and what was the outcome?
31. What personality types would you say that you work the best with?
32. Culture fit is important to us at Doordash. How would you describe your personality?
33. How do you keep up-to-date on new trends in the industry?
34. What experience do you have using team-based messaging applications?
35. What unique skills would you bring to our team at Doordash?

DoorDash Interview Questions

1. We encourage innovation at Doordash. When have you brought innovation or new ways of thinking into your work?

2. Would you able to work effectively in the high pressure and fast-paced environment at Doordash?

3. At Doordash, we take pride in our ability to stay one step ahead of our competitors. How will you contribute to this trend?

4. What would providing excellent customer service mean to you in this role with Doordash?

5. We consider research to be the backbone of what we do at Doordash. Do you think it's important to conduct research before beginning a project, or would you rather jump right in?

6. Would you consider yourself able to work independently with little direction here at Doordash?

7. Working at Doordash, you will experience changes on a regular basis. How do you handle regular changes on the job?

8. At Doordash, we value organization. Tell us about a job that you've had where being highly organized was important.

9. Describe your communication style. How would it benefit you as part of the Doordash team?

10. How do you define success in your work?

11. What are your salary expectations?

12. What is your overall work availability if you were to come work for Doordash?

13. Who would you say inspires you?

14. If you could start your career over again, what direction would you take?

15. What do you consider to be your greatest accomplishment during your academic or work career?

16. If offered this position at Doordash, are you willing to submit to a full criminal background check?

17. Looking at our products and services, what do you think we do better at Doordash than any of our competitors?

18. What is your understanding of this position at Doordash and the responsibilities that come with it?

19. What do you like to do in your spare time?

20. What is one professional area in which you would like to improve, should you join the Doordash team?

21. What do you think you will like about this role with Doordash?

22. We seek to hire highly ambitious people to join our team. Where would you like your career with Doordash take you?

23. Talk about your formal education. How has that prepared you for this role with Doordash?

24. I would like to have a full understanding of your experience and portfolio. What types of industries have you previously been involved with?

25. What experiences do you have working in a culturally diverse atmosphere?

26. We are looking to hire a natural leader to the Doordash team. What leadership skills and experiences do you possess?

27. Tell me about the most interesting project you have worked on this year. What is the biggest thing you learned from it that you can bring to the Doordash team?

28. Have you ever received constructive criticism or negative feedback about your work? If so, how did you respond?

29. Give me an example of a time that you went above and beyond the call of duty at work.

30. Talk about a time when you disagreed with a coworker. How did you handle that situation and what was the outcome?

31. What personality types would you say that you work the best with?

32. Culture fit is important to us at Doordash. How would you describe your personality?

33. How do you keep up-to-date on new trends in the industry?

34. What experience do you have using team-based messaging applications?

35. What unique skills would you bring to our team at Doordash?