Name the three best qualities you'll bring to this role.

"I am pretty outgoing and always have a positive and friendly attitude. I am very professional and support the rest of my team and support the vision of the company at the same time. I have a great sense of humour and astute attention to detail."

Your answer to this question should offer your interviewer insights into how you see yourself and what you feel you will contribute to their teams. How you answer may also inform them whether you have adequately prepared for this role and researched and learned everything you can about dnata. So take what you discovered from their online presence and identify and align yourself with the qualities they are looking for in their ideal candidates. Here is one statement from their website where they describe their culture. "You'll find us to be a friendly bunch who share a passion for travel and enjoy socialising together. Enthusiasm runs through everything we do, combined with sheer professionalism and an attention of detail that's so crucial for our customers. We work hard but always retain a sense of humour."

"In the past few years, I was able to upgrade my education while still working full-time. The biggest skill I gained was my ability to multi-task as I worked the dual role of employee and student. I also have strong skills in several Microsoft programs such as PowerPoint and Excel."

Where do you see this position leading to in the next five years?

"There seems to be no shortage of directions I could take my career within the company. Ideally, I would love to receive some mentorship, accrue further responsibility, and learn more about the potential career opportunities within the company. Then, I feel I would have a firm grip on where I could take my career, within the company and geographically."

Remember, your interviewer isn't looking for a skilled candidate who wants this job and identifies with the culture, mission, and advancement opportunities within the company. "The possibilities are extensive to develop, learn and grow and we always reward those who do a great job. This is a place for people who work hard but also want to have fun progress in their career." Additionally, onboarding new employees is an expensive and time-consuming endeavour for any employer. Therefore, they would rather not repeat the process by hiring someone who sees this as a short-term solution to an employment gap. So, assure the interviewer that you see long-term career potential with Dnata. Research the company online to discover any opportunities for future growth. Perhaps they have multiple departments or locations. Where do you see yourself growing within Dnata? Be enthusiastic when you discuss your long-term career plans!

"I want a long-term and successful career within transportation infrastructure. I feel that this role with Dnata is the perfect next step in my career right now, but I also see room for future career growth here. You have a few leadership opportunities posted online. I read the job descriptions for those and am interested in working my way into a role like that with Dnata one day."

"I am looking for a long-term career opportunity within the transportation industry. I feel that this role with Dnata is a perfect step in my career now and in the future. I see that you have operations management positions open. My dream would be to earn a leadership role with Dnata down the road."

Why do you want to work for Dnata?

"My current employer doesn't have the growth opportunity I would like to see in the near future. The company isn't seeing much growth right now, and the positions I'd like to grow into are currently occupied by seasoned members of the team. This is one of the reasons Dnata was a very attractive option. The company is growing at a good rate, and there are more opportunities for growth and development."

Your interviewer is curious about why you've chosen to pursue a career opportunity with them. How you answer will potentially offer insights into whether you are simply looking for a job that matches your skills or if you want to work for them and why. How do you feel they stand out from their competitors? Check out the company website and online reviews to find a common theme that makes Dnata stand out. Here are some statements made in their recruiting efforts to attract their ideal candidates: "Well, why go anywhere else? Why work here? We've grown tremendously in the last few years and plan to keep growing in the future. That means more variety and, ultimately, more opportunities for you. dnata is a really exciting business, with a great product and a great team."

"I understand that you have a variety of competitors; however, I am most interested in working for Dnata because of your strong interest in client service and employee safety. You have won multiple industry awards, which tells me you are an innovative and growth-minded organization. Your company is forward-thinking and progressive. I would be delighted to work at Dnata."

"While researching Dnata and the local market, I saw that there are a few competitors in our area. What stood out to me was the enthusiasm of your team when I first applied here and the fact that you recently won the coveted Transportation Leadership Award. In addition to this, I see that Dnata focuses on carbon footprint. All of this makes you stand out from your competitors."

Has your career progressed as expected?

"In college, I started pursuing a degree in criminal science but quickly realized I wasn't cut out for it. So I followed my passion and pursued my degree in logistics and supply chain management. So that felt like a career adjustment."

Career progression can be a touchy subject, especially when things didn't go as planned or the opportunities for growth at your previous company weren't as advertised. Whatever choices led you off course, freely discuss them now and how you have course-corrected. Ideally, you want to showcase what you have learned and where you would like to take your career next, literally or figuratively, locally or globally. "Where will your career take you? Working locally, there are plenty of development opportunities. You'll be able to make progress in a big team that works globally and has a great future." Talk to the interviewer about your career goals, milestones, and the progression you would like to see in the future.

"Overall, my career has progressed slower than I would have liked. I have held a couple of positions that didn't offer the growth and learning I was expecting; however, I have bounced back nicely. I feel this particular position would take my career exactly where it should be."

"I have been meticulous when paving my career path. Things have gone very well for me so far, and I am thankful for that. This position with Dnata will complement my short and long-term career plan."

How do you suggest changes to your leadership?

"I would go about it by asking why things are being done as they currently are. Then I would continue asking questions and eventually ask them if they had considered the approach I would recommend. If they had considered and tried my suggested approach, then I'll know why they decided against it or why it didn't work and learn something new. If they like my idea and consider implementing it, I have made my suggestion diplomatically and without presumption."

The interviewer is curious about what lengths you will go to act as a force of positive change when you see opportunities to further the aims of your teams. Even more so, they are curious about how skilled a communicator you are and how effectively you offer suggestions to your superiors. As they advertise online, "You can have confidence in an excellent management team whose door is always open and a group that truly focuses on the future. We pride ourselves on being a fair employer, invest in our staff and listen to your opinions. We want to see everyone being innovative and challenging what we do in a constructive way."

Think about occasions where you kept asking questions, asking what would make your team's jobs easier, improved your skills, or furthered your experience or education. Look at it from the perspective of a learning opportunity or a chance to grow professionally. You cannot change others, but there is always room to develop yourself!

"My previous company did not allow for a lot of employee feedback or input, so I focused on ways to improve my performance instead. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource-related courses. My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. They agreed and implemented my suggestion. I believe it's easier to 'do' rather than 'tell.' My example of performance improvement was what they needed to make some changes."

"That is a great question! I would have participated more in external company events. Life gets busy, but this is a great opportunity to network with your peers outside the daily grind of business."

How important is workplace health and safety to you?

"I am very focused on safety, and I care deeply about the welfare of everyone on the team. I also care about upholding our reputation for safety and keeping our track record as long and incident free as possible."

The interviewer wants to ensure that they could rely on you to be an asset in this regard rather than a liability and that you would uphold their safety practices and standards. Familiarize yourself with their safety standards and best practices. "We are committed to achieving the highest possible safety and security standards for our customers, their passengers, our employees and our facilities. At several of our locations, we've been the first provider to achieve the IATA Safety Audit Programme for Ground Operations (ISAGO) accreditation. Our safety initiatives, training and approach to people are industry-leading. Combine all these and we're well on track to achieving our safety vision of having a culture where all of our people possess the skills, knowledge and confidence to work safely, feel respected and are engaged in helping everyone stay safe." Mention any health and safety-related training you have taken, and bring any current certificates and tickets to the interview.

"Workplace health and safety are critical topics to me. Without a healthy work environment, morale will be low, which creates an environment that fosters accidents and low productivity. I have multiple safety-related tickets, including X, Y, and Z. In my current position, I have had zero accidents in 3 years. If hired at Dnata, you can be assured that I would exceed your safety expectations."

"Without safety in the workplace, there would be complete chaos. For that reason, I believe it's the most important factor to consider when building a team and creating workplace policy."

Why should we hire you over another candidate?

"I don't know anything about the other candidates and wouldn't bad mouth them even if I did know them. But I am super positive and passionate about my work, and if you hired me and every other candidate, I would set the mood and the pace of the work. I am hardworking and encourage everyone in my teams to push themselves beyond what's possible. I'm also super ambitious and driven."

The way to show them why they should hire you over another candidate is by identifying their ideal candidates. "If you're passionate about travel, hard-working, constantly pushing the boundaries of what's possible, thrive on a challenge but want to have fun with equally driven colleagues, then you could find your perfect home with dnata. For ambitious individuals, there's no better place to work." Then ask yourself in what way this describes you, and share how you fit their ideal in your own words. Reflect pride for your career accomplishments and continued development.

"The greatest accomplishment in my career was graduating from University as an honours student while working full-time in a related field. I was top of my class and working full time. This success showed me that I could dedicate myself to my career and reach the goals that I set for myself. It felt great to accomplish so much and receive recognition for my dedication."

"I have many accomplishments of which I am proud. Overall, I would say that my greatest work accomplishment is my positive reputation in this industry."

What do you know about Dnata?

"It is owned and run by Sheikh Ahmed bin Saeed Al Maktoum, an Emirati businessman and member of Dubai's ruling Al Maktoum family. He is also the president of the Dubai Civil Aviation Authority, CEO and founder of the Emirates Group, and chairman of Dubai World."

Your interviewer is curious about what the preparation you put into preparing for this interview will say about your work ethic. So go in prepared with a few relevant facts about the company and anything that directly relates to the job. Showcase your work standard as consistently going above and beyond. This will help set yourself apart from the other candidates. It's one thing to say you go the extra mile. This offers you an opportunity to show it.

"Dnata, established in 1959, is one of the world's largest air services providers, helping ensure the aviation industry operates smoothly and efficiently across 129 airports and for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals."

Would you consider yourself a creative person?

"I would say that I am resourceful, always thinking outside the box, and try to find ways to work smarter rather than harder. Where there is a will, there is a way to find a better way."

Your interviewer is curious about how you would contribute to your teams. This question offers you an opportunity to showcase your brand of innovation and whether you work smarter rather than harder. "It's all about our people. We expect commitment, delivery and speed in the way we operate. Everyone is encouraged to innovate and challenge the norm. In exchange, you'll have a voice and we want to hear it." Even if you do not consider yourself a 'creative person,' share how you've challenged the norm, been resourceful, and come up with solutions that benefited the goals of the team.

"I do consider myself to be a creative individual. One example of this would be the telephone sales scripts that I crafted for our inside sales team. They were lively and effective, and sales increased by 23% in the first 90 days of implementation."

"I alternate back and forth with the right/left brain, but I will always consider myself a very creative person. I admire the creativity and unconventional thinking in business and arts."

Tell me about your attendance record.

"I may have been late to work once this year due to several road closures and a car accident delaying traffic. As soon as I realized there was a possibility I might be late to work, I called my supervisor to give them a heads up."

As they state on their website, "Every second counts, and we are 100% dedicated to ensuring that our customers' tight schedules are met." So your interviewer is looking for assurance that you understand the expectations of this position and will take every measure to ensure you are reliable, on time, and supportive of your team's efforts.

"I arrive a half hour early to work every day. I then drink my coffee, read my news, and if anything comes up and they need me to clock on early, I am there and ready to support my teams. I don't think I've ever been late to work. Not even once."

"I demonstrate reliability daily by effectively managing my time and showing up early to work. I try to lead by example this way and every way."

How do you stay up to date on industry-related current events?

"By reading up on Dnatas' news page and subscribing to their newsletters and the newsletters of the airport and FAA. But I spend time reading all the news sources of industry leaders. I like to be kept updated on the content I want to read."

The interviewer is trying to evaluate which candidates have the most to offer. So how invested you are in your career and how eagerly you pursue career opportunities will tell them how trusted a resource you would be to the others on your team. It could also inform them of your leadership potential. Briefly share with the interviewer how you stay up to date on current events, especially those related to Dnata, such as their news page on their website. "dnata news across the globe Across six continents. We're full of interesting stories and plenty of activity. From acquisitions to our charitable activity, our news section is kept updated with content our visitors want to read."

"I am always interested in learning more about this industry and the changes that are taking place. Most frequently, I read Pavement Publications. I also follow a couple of blogs, including Transport Data and Transport Now."

"It is a challenge to stay up to date on the transportation industry, with policy changing regularly. The most reliable source that I utilize is 'Transport Topics.' With that said, I love to learn about new resources. Would you mind sharing with me your favourite source for transportation-related news?"

How do you manage a large workload?

"When I have a large workload, I examine my goals and how they correlate to the goal of the team, and I sort them by priority. I also objectify what needs to be done, examine my time, and break up my tasks accordingly. Then I dive in. I hate task paralysis and refuse to allow it to impact my work. I just get started and act."

The interviewer wants to know whether you can handle the workload and won't become overwhelmed or suffer from task procrastination or task paralysis when things become more stressful. On one of Dnata's blogs, one of their employees states, "The only way to be able to maintain a busy schedule is to work smarter instead of harder." When workloads increase, stress levels do too. So think about your prior work experience and what you've done to collect yourself and increase your productivity when under pressure.

"When I have a large workload, I do not stress over the tasks in front of me. Rather, I make a simple plan of which tasks are a high priority and which are a lower priority. The higher priority tasks I complete first. Through this system, I can focus on my tasks individually, rather than stress out by the tasks ahead of me."

Are you willing to undergo a background checks?

"Absolutely. Also, just out of curiosity, is there a credit check as a part of that? I am very protective of my credit score and would even want a soft check to lower it."

Most companies in the transportation infrastructure industry need to be very cautious about who they hire for security purposes and the sake of privacy and to ensure ethical conduct when transporting potentially dangerous goods. So before your interview, go the extra mile and review dnata's Job Applicant Privacy Notice, "If a decision is taken to offer employment, then the organization will carry out applicable criminal record and reference checks, in accordance with the Company's Security Policy and Procedure, before confirming any appointment." Assure the interviewer that you are most willing to comply with any background check they require.

"I am happy to comply with any background check required. My criminal record is clean, as is my driver's abstract. You can rest assured that if you hire me for this role with Dnata, I will maintain a clean record."

"I fully understand why a complete background check is required in this field. I am happy to comply with any checks that you need to conduct."

Do you have any hobbies?

"Thank you for asking. I do have a few hobbies. I love carpentry and am always building something. I enjoy projects, planning them, lining up the materials, and assembling them."

This is another fun question to showcase your personality. Also, offer examples that reveal you can strike harmony and balance between your professional and personal life. But don't come across as all work and no play. Try to make yourself more interesting and memorable. As Ahmed bin Saeed Al Maktoum, Chairman & CEO of Dnata, and CEO and founder of the Emirates Group, once said, "I don't like to see someone who does not have a hobby, sport or passion in life. Idleness is not only an attitude towards work; it starts with the mind."

"I enjoy hiking and trail running. I also enjoy mountain biking. How about you?"

If you could travel anywhere in the world, where would you go?

"I am very interested in visiting Malaysia, and I saw this was one of the destinations offered through 'Destination Asia.' Also, the Arabian Adventures Desert Safaris in Dubai Desert Conservation Reserve sounds amazing too. Have you traveled to either of these? I'd love to learn more about them."

This question is designed as a fun way to break the ice and gain insights into your personality while connecting over shared values. One of Dnata's brands is the Dnata Travel Group, and their tagline is "Reconnecting a Better World." They offer several travel options, "from sustainable trips across the Dubai desert, to secure, tailor-made international journeys, our customers and our environment remain at the heart of all that we do to facilitate travel worldwide." Additionally, most positions offer discounted travel benefits. Considering that dnata Travel Group has over 40 travel outlets, explore their packages and offerings, and be prepared to share which of these, and any other destinations, appeals most to you. Relax, let your personality shine, and strike up conversations with your interviewer by asking them the same question in turn.

"I am interested in Barbados the most. Have you been? I want to go there, and I saw this is one of the destination offerings for Travel Republic. Amazing!"

How do you feel about working in a diverse and inclusive environment?

"I feel more at home working in a diverse and inclusive environment than not. If I worked somewhere where everyone was the same, I'm not sure why, but I think it would make me feel uncomfortable. I wouldn't like that."

At Dnata, they refer to their diversity and inclusion efforts as the Dnata way. "At dnata, we understand that our success as a company depends on the collective effort and commitment of our people to deliver service excellence to our customers. We celebrate our dynamic, performance-driven organisation and are committed to fostering a culture that is safe, inclusive, diverse and socially responsible. We are proud of our multicultural team and truly believe that our people are at the heart of 'the dnata difference.'"

When answering this question, you want to showcase that you are culturally competent and capable of working and collaborating with those from different backgrounds and perspectives unique from your own. Showcase what you have learned from prior experiences and that you can capably build relationships with your teams, regardless of their background.

"I am hyper-focused on my personal growth. So, I am a people person, and the more diverse, inclusive, and varied the people I work with, the better. I want to work with those who are interesting and have other perspectives than my own. This is only one way where I need to feel challenged."

If you could continue your education and take any course related to our business, what would you choose?

"I am interested in learning more about the offerings dnata has through their My Learning Zone platform and would take full advantage of that if given the chance."

Dnata advertises their on-the-job learning opportunities on their careers site: "Building on the importance of e-learning, dnata has refreshed its internal Learning Management System - My Learning Zone, which is gradually being rolled out to the various stations across the company's network. The digital platform supports Dnata's efforts to provide a more structured learning pathway for the employees through a competency development roadmap. Not only does it enhance learning and its effectiveness via engagement and mobile learning, but it also allows the company to track staff capabilities and compliance that also provides customers with additional reassurance."

Showcase your interest in the on-the-job they offer their employees and gaining new skills and growing within their company. If you have plans on furthering your formal education, volunteer that. Regardless of the path you intend to take, reveal that you are engaged and have a growth-minded candidate. Close your answer by suggesting you are open to any thought or insights on recommended coursework that could aid in furthering your chosen career path. This will show your interviewer that you are open to coaching and willing to expand your knowledge to make yourself the perfect fit for Dnata.

"Continued education is vital because it allows me to remain current and competitive in this industry. Last year I was given the opportunity to take a course in A and another in B. At this moment, if I could choose any course to take, I would pick XYZ. Are there any courses you recommend I take to round out my experience?"

"That is a great question, and I appreciate that you consider continued education options for your employees. If I could take any related coursework, I would choose to learn more about transportation systems for public travel. Are there any particular courses you recommend that I take?"

Tell me about your education.

"The bulk of my industry-related education has been on-the-job training. This training includes topics on transportation management, government policy and workplace safety."

Not all positions require a degree, but many do. "If you're passionate about travel and the travel industry, driven, able to deliver change, work as part of a team, challenge norms, have a 2:1 degree in your chosen pathway, then we want to hear from you." So freely breathe life into your formal education or on-the-job education and equivalent experience, and highlight any accomplishments or milestones you feel are significant and worth mentioning.

"I completed my Engineering degree in 2011 from the University of Florida. I am proud of my 3.90 GPA. I worked very hard! The biggest takeaway from my post-secondary experience is my knowledge of public infrastructure, as well as the project management skills I acquired. My high grades and great discipline will make me a strong fit for this role with Dnata."

How do you deal with setbacks when they happen?

"It's tough. Of course, I want everything to run smoothly and to feel accomplished and proud of my work. But I take failures and setbacks in stride. I learn from them, do my best to repeat the same mistakes, and hopefully, those hard learnt lessons shore up my future success."

Ahmed bin Saeed Al Maktoum, Chairman & CEO of Dnata, and CEO and founder of the Emirates Group, once said, "Winners aren't people who fail, they're people who never quit." & "Failure is not falling to the ground; it is remaining there once you have fallen and the greatest failure is when you decide not to stand up again."

"I am perfectly comfortable when things don't go according to plan on the job. Every working environment is unpredictable, and it wouldn't be challenging if I didn't suffer from a setback now and again. If everything always went smoothly, then I wouldn't learn anything new. So I prefer it when things move fast and every day is different. I enjoy a challenge!"

How do you respond to feedback?

"I seek out feedback frequently. Of course, ideally, I hope the feedback I receive is positive. But I have to expect that I will be offered advice for where there is room for improvement. So, when it comes my way, I take it in stride, learn what I can, and grow."

Receiving feedback from a manager or supervisor can sometimes be difficult. You can't always predict what they may say, whether the feedback will be constructive, or how you will feel in response. Learning how to respond when given a performance review or negative feedback is essential. Most importantly, express that you have the drive to grow and develop yourself professionally and recognize all feedback as an opportunity. As Ahmed bin Saeed Al Maktoum, Chairman & CEO of Dnata, and CEO and founder of the Emirates Group, once said, "Opportunities are made, they do not just lie around waiting for someone to grab them."

"Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. If it catches me by surprise, I usually ask for clarification. I want to grow and improve, so the more specific my supervisor can be, the more helpful it is."

"I greatly appreciate constructive feedback. I am a firm believer in the idea that feedback should be implemented quickly after it's given. It's important to be able to professionally give and receive feedback."

Are you open to travel for work or relocating to another location?

"I would be grateful for any opportunity for advancement and would gladly go wherever I am needed if it aligned with my career goals and aspirations to grow within the company."

Here is just one statement from their website where they advertise opportunities to work in one of their many varied locations: "If you're looking for a highly rewarding career in aviation services, you're looking for dnata! Led from our Global Headquarters in Dubai and with international and domestic operations spanning six continents, our Mission is to deliver the promises our customers make. dnata also continues to expand its catering operations in the United States and has created a total of 600+ new, direct jobs with the company. We've opened state-of-the-art facilities in Boston Logan International Airport, Los Angeles International Airport, George Bush Intercontinental and San Francisco International Airport. These new facilities complement the existing operations in New York and Tennessee."

Be sure to identify all the requirements of the job you are applying for and the potential career paths you could grow into with Dnata. You'll want to relay your enthusiasm for pursuing this and other opportunities within the company and that you would be willing to adapt to further your goals.

"For the past four years working with ABC, I transferred around quite a bit. That experience was also helpful because it taught me a lot about relationship building and adapting to different teams. I learned a great deal from each of those experiences and appreciate how they further my career."

"I have three years of experience in public transport and four years of experience in private transportation, and I often work at several varying locations. I am flexible and adaptable and happily go wherever I am needed. Each sector brings its own challenges, so I don't have a preference for where I work. If I had to commit to just one, I would. I just need a fresh challenge every day, which is exciting to me."

What motivates you in your work?

"A sense of teamwork and camaraderie motivates me most. My attitude is very positive, and I pride myself on working both smarter and harder, and I often set the pace for those I work with. So, when the team is working as one, in the most healthy and positive way, that feeling makes me buzz."

Your interviewer is curious how they can ensure your job satisfaction, with the interest of retaining you as an employee. So be open and transparent about what you are looking for in your ideal employer and how they meet your requirements, just as you want to research what they are looking for in the ideal candidate and how you meet their requirements. As they advertise online, "We are reconnecting a better world through our best-in-class team of dedicated, passionate, and highly trained aviation professionals."

"Getting it all done and having a sense of accomplishment. I thrive on hitting my targets, furthering my career goals, and achieving new milestones in my career growth. If I am assigned busy work, I feel it takes away from my motivation. I understand the importance of it, though, but thrive on being valued for my unique contributions."

"I am motivated by focusing on those complicated parts of any project, taking care of them right away, and trying to further my understanding of the broader view, the bigger picture. When I am entrusted with that and brought into the fold, I am more motivated to put my all in, in a supportive role, for my leaders."

What type of work environment allows you to be the most productive?

"I thrive in an environment where idle conversation doesn't distract others from their work. Where everyone is focused and working together to make things happen. If there is a little classical music going on, that furthers my productivity as well."

Spend time painting a full picture of yourself as a professional before your interview. Study your habits and what environmental factors allow you to be most productive. Determine which situations improve your performance versus those you find distracting. Research the kind of environment offered in this position before the interview, then discuss your understanding of your optimal environment with the interviewer. As Gary Morgan, the CEO of dnata's UK operations says, "We want to make our staff feel good and the effort we have made creating a pleasant working environment reflects the respect we have for our workforce."

"I understand that your work environment is very collaborative. I come from a similar environment and found that I could be very productive when there was a strong sense of teamwork and collaboration."

"I work best in an environment where a positive and healthy culture is encouraged. I am great with autonomy and working independently; however, I am also able to collaborate with my coworkers very well."

What is your leadership style?

"I would say that I am an inspirational leader who helps to mentor and transform those around them. I try to identify one's strengths, promote them, and show them what they can accomplish in a positive and encouraging way."

Whether you have been in an official leadership position or not, this question aims to determine your leadership potential and style. At the very least, you want to convey that you lead by example and have taken charge of your career and development. You can also focus on how you support or mentor your fellow teammates. So examine the various leadership styles out there, and consider the leadership styles of those you have learned from or modelled your leadership style after.

Ahmed bin Saeed Al Maktoum, Chairman & CEO of dnata, and CEO and founder of the Emirates Group, once said, "By being humble in times of triumph and success, a leader provides a glowing example to everyone." and "A true leader is one who creates a favourable environment to bring out the energy and ability of his team. A great leader creates more great leaders, and does not reduce the institution to a single person."

"I do feel that I am a personable individual, but I won't always be everyone's cup of tea. I would much rather be a dynamic leader. As a dynamic leader, I can ensure that the organization is benefiting from my presence and, at the same time, I can lead my team by example."

"If I had to choose, I would rather be a dynamic leader. People cannot deny the ways that you impact their life, regardless of how they feel about you."

Tell us about the time that you undertook a project that demanded a lot of initiative.

"I worked on a group project in school, but several members of our group got sick and dropped out of the project. So I became the group leader and coached us through it. To achieve our results, I had to restructure the project goals a few times. Ultimately, we delivered on time, got great scores, and it was a success. My professor complimented me on how resourceful I was in navigating the difficult circumstances. That felt good to hear."

Demonstrate your ability to be a self-starter and self-managed in your work. As Dnata states online, "Ambitious? That's good because this is a place where your talent will take you as far as you want to go and where the rewards and job satisfaction will make every day a good day." Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. Include details of your project timeline, which you led, or what you had to teach yourself for the project to be successful. Be sure to complete your answer by telling the interviewer the outcome.

"We recently had a big project within our work centre. No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. We completed the project three days ahead of schedule."

"I would say that I have a demanding task or project nearly every day. I am self-driven and have no problem taking the initiative to get the job done. Just yesterday, I headed up the installation of a new software module. It was tedious work, but I knew the result would be worth the time and effort."

How do you adjust when things don't go according to plan?

"There are always unplanned contingencies. You can't plan for or anticipate each one. All you can do is plan for contingency, whatever it may be. So I try to allot for that when managing my time or incorporating time management into my project management. Pad the job."

The ability to problem solve and think outside the box in changing situations is a valuable skill. Gary Morgan, the CEO of dnata's UK operations says, it's not been a matter of "tearing up the plan and starting again," but finessing it, because "there aren't that many ways to turn an aircraft around or process a piece of cargo. The only differentiator is in attitude and delivery," he says. "That's how you set yourself apart." Talk to the interviewer about how resourceful you are, your ability to adapt, and how you navigate difficult terrain with emotional maturity and objectivity.

"I feel that it is a vital approach to create alternative scenarios in all situations. One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes."

"I try to always create 'what-ifs' because I know plans change and fail. Plan B is always ready to go."

What kind of salary are you looking for?

"I graduated at the top of my class and have spoken with several recruiters who have offered me anywhere from $$ to $$$. I saw your job posting and liked what I saw regarding the upper end of your pay range."

Nearly every position dnata posts advertises their Pay Rate. They also advertise their expected benefits: "At dnata, we offer everyone great benefits in addition to a great career. Working here you could enjoy: Holiday entitlement(up to 25 days + bank hols depending upon role), A contributory pension scheme, Life Assurance, Discounted travel, Social events, Long service awards, Refer a friend scheme, Taste card, Simply Health, Free Eye Tests, In some instances, there may also be a number of additional benefits available to our employees. These are dependent on your position and/or location."

When it comes time to discuss pay, you need to evaluate your interview performance objectively. Consider the pay and benefits you currently receive, truthful pay increases you expect to see in the next year, and anything else that equates to your professional worth.

"I am currently earning a base salary of $78,000 plus a car allowance of $900/month and health benefits. I am looking for a competitive salary in my next position."

"I am currently making $100,000 per year with two bonus opportunities. I am looking for compensation that is aligned with the role and provides an opportunity for growth."

How do you handle stress on the job?

"If I experience stress, I just face it and call it out for what it is. I then focus on the work and not on the stress itself. Stress is an energy of sorts, so I channel that energy into productivity and remain focused on the positive."

Your interviewer is curious about how well you handle stress and whether you focus on your mental well-being or feel overwhelmed in stressful work situations and allow it to negatively impact your performance. dnata offers benefits that focus on "the importance of raising awareness about mental and general health issues, self-care, and the general wellbeing of our employees. Our teams rally behind important causes throughout the year to normalise discussions of these topics and ensure a happier and healthier workforce." So showcase your emotional intelligence and ability to manage stress on the job. Explain how you manage more stressful workdays, and highlight your ability to remain focused and positive in the workplace.

"I handle stress very well, and when you call my references, they will attest to this fact. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress."

"Stress is part of any demanding job, and I embrace it to the fullest. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels."

What kind of relationships do you have with the other members of your teams?

"I am friends with everyone I work with. Several of those friendships have evolved outside of work. We spend weekends together. Our kids play together. Many of us are close."

How you answer this question will reveal to the interviewer a lot about your personality and willingness to get along with others in a collaborative, team-based environment. Help the interviewer see that you would fit well with the people at Dnata. Give the interviewer an example of a time when you have worked with a range of personalities and the relationships you built with them. Share any examples where your work friendships evolved beyond the walls of your workplace. As they advertise on their website, "Our shared passion for travel is matched by a commitment to achieving our goals and you'll be part of a team that really pulls together and then enjoys a few drinks after a successful day."

"My current work situation is quite independent; however, I volunteer every week at the local homeless shelter. Every week there are new volunteers and new individuals with a range of needs. This experience has broadened my exposure to a huge range of individuals. I am confident in my ability to work productively and harmoniously with multiple personalities in a close-working environment."

"I find myself getting along with most people at work. I appreciate diversity in the workplace! Everyone has something to offer using their unique qualities."

Tell me about a time when you had to work with a difficult person. How did you handle it?

"I worked with a co-worker who had a reputation for not carrying their weight, or so everybody said. But that back talking eventually made this person a bit defensive, especially since they felt they weren't very popular with some of our teammates. But I try not to judge and make up my mind for myself, taking what others say with a grain of salt. Maybe this person was unmotivated due to how they were being treated by the others on our team. Or perhaps they had difficulties and were preoccupied with their personal life. So I just tried to think about what we had to accomplish when we were assigned a project together. I communicated clearly and respectfully with them the entire time, and soon they became less defensive, and we worked together quite well."

Your interviewer wants to know how solid of a communicator you are, your sense of diplomacy, and your ability to get along with everyone you work with, regardless of your personal differences. Avoid complaining about anyone. Doing so may suggest the problem employee may be you. Instead, view it as an opportunity to showcase your ability to deal with differing personalities, acting collaboratively and productively. As Gary Morgan, the CEO of dnata's UK operations, says, "It's all about creating an environment that's there for everyone and shows respect, whether you are a cargo agent, manager or driver."

"In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. Our team started to complete most of the tasks during group projects. It didn't take much time before our manager noticed this particular individual was slacking. I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over."

"In my first position out of college, I worked with a person who enjoyed gossip in the workplace. I found that I could redirect her to work by giving a quick reply and then asking her a pointed work question, which would get her back on task. There were a few key takeaways from this experience. I learned how to concentrate through chatter or disruption better than before, and I perfected my skills at refocusing someone else to the task at hand."

Dnata Interview Questions

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1. Name the three best qualities you'll bring to this role.
2. Where do you see this position leading to in the next five years?
3. Why do you want to work for Dnata?
4. Has your career progressed as expected?
5. How do you suggest changes to your leadership?
6. How important is workplace health and safety to you?
7. Why should we hire you over another candidate?
8. What do you know about Dnata?
9. Would you consider yourself a creative person?
10. Tell me about your attendance record.
11. How do you stay up to date on industry-related current events?
12. How do you manage a large workload?
13. Are you willing to undergo a background checks?
14. Do you have any hobbies?
15. If you could travel anywhere in the world, where would you go?
16. How do you feel about working in a diverse and inclusive environment?
17. If you could continue your education and take any course related to our business, what would you choose?
18. Tell me about your education.
19. How do you deal with setbacks when they happen?
20. How do you respond to feedback?
21. Are you open to travel for work or relocating to another location?
22. What motivates you in your work?
23. What type of work environment allows you to be the most productive?
24. What is your leadership style?
25. Tell us about the time that you undertook a project that demanded a lot of initiative.
26. How do you adjust when things don't go according to plan?
27. What kind of salary are you looking for?
28. How do you handle stress on the job?
29. What kind of relationships do you have with the other members of your teams?
30. Tell me about a time when you had to work with a difficult person. How did you handle it?

Dnata Interview Questions

1. Name the three best qualities you'll bring to this role.

2. Where do you see this position leading to in the next five years?

3. Why do you want to work for Dnata?

4. Has your career progressed as expected?

5. How do you suggest changes to your leadership?

6. How important is workplace health and safety to you?

7. Why should we hire you over another candidate?

8. What do you know about Dnata?

9. Would you consider yourself a creative person?

10. Tell me about your attendance record.

11. How do you stay up to date on industry-related current events?

12. How do you manage a large workload?

13. Are you willing to undergo a background checks?

14. Do you have any hobbies?

15. If you could travel anywhere in the world, where would you go?

16. How do you feel about working in a diverse and inclusive environment?

17. If you could continue your education and take any course related to our business, what would you choose?

18. Tell me about your education.

19. How do you deal with setbacks when they happen?

20. How do you respond to feedback?

21. Are you open to travel for work or relocating to another location?

22. What motivates you in your work?

23. What type of work environment allows you to be the most productive?

24. What is your leadership style?

25. Tell us about the time that you undertook a project that demanded a lot of initiative.

26. How do you adjust when things don't go according to plan?

27. What kind of salary are you looking for?

28. How do you handle stress on the job?

29. What kind of relationships do you have with the other members of your teams?

30. Tell me about a time when you had to work with a difficult person. How did you handle it?