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Diameter Paper Company Interview

31 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 31

What career path interests you the most in this company?

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Diameter Paper Company Interview Questions


  1. What career path interests you the most in this company?
    • This question is where it is essential to have completed some research on the interviewing company. Be sure to envision where you can see yourself fitting, and growing, with the organization before your interview. Do some research on what a career path could look like with this particular company.

      Rachelle's Answer #1

      "What interests me most about your company is that there are so many options when it comes to career growth. Ideally, I would like to earn my way into a Territory Sales role, then a Regional Manager position. Eventually, a Director of Sales or Marketing position would be ideal. Of course, I understand that this will take many years of dedication and hard work."

      Rachelle's Answer #2

      "I am interested in quality control. I am very analytical and love to solve problems. I understand that I have to learn the products before I can measure their quality."


  1. What do you know about our company culture?
    • Company culture and fit is a crucial factor when considering a career move. Assure the interviewer that you have put thought, research, and consideration of how the company culture will work for you.

      Rachelle's Answer #1

      "I have researched your company through your social media channels and on Your employees have great things to say, and overall it seems that you have fun while you work. I am looking forward to joining an organization, like yours, that is upbeat and thoughtful with an eye on helping the community at the same time."

      Rachelle's Answer #2

      "I read many positive reviews online about your organization and company culture. You offer great incentives to keep people motivated, and it seems to be the type of fast-paced environment that values innovation and performance. My type of place!"


  1. Diameter Paper Company is asking for 8 years of industry experience and you have just 5. Why do you think you are qualified for this position?
    • To many employers, the number of years' experience is flexible - so long as you have the results to show for the years that you do have. Talk to the interviewer about your major career successes. This question is the time to sell yourself. Make no apologies for your lack of years!

      Rachelle's Answer #1

      "Although I have five years' experience vs. eight years' experience I can do this job well. In my previous role, I was outperforming colleagues who had 12 years of experience. To me, it's all about drive and ability to be a quick study. I have all of these qualities and more."

      Rachelle's Answer #2

      "Along with my five years working in this industry, I have worked in related industries my entire career. Also, I hope that my graduate degree gives me a little boost in experience over the required undergraduate degree."


  1. When you suffer a setback, how does that emotionally affect you and your work?
    • Everyone handles the stress and disappointment of setbacks differently. Discuss with the interviewer how you typically cope with delays in the workplace.

      Rachelle's Answer #1

      "Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. Then, I move on!"

      Rachelle's Answer #2

      "Setbacks can be trying, but I find that you have to learn how to lose before you learn how to win. While I never enjoy a setback, I use them as a stepping off point to something even better."


  1. Do you have any training in sales or business negotiation?
    • Talk to the interviewer about any additional training that you have received in sales and negotiation. Be sure to highlight your biggest take-away's from that training.

      Rachelle's Answer #1

      "I have a great deal of on-the-job training when it comes to sales, business, and negotiation techniques. In addition to this, I have formal sales training from Dale Carnegie as I took the 'Sales Effectiveness' course in 2015."

      Rachelle's Answer #2

      "I have on-the-job training in sales and business negotiation; however, no formal training. With that said, I am happy to take any related training that you feel would be helpful. Do you recommend any specific courses at this time?"


  1. How familiar are you with NAFTA (North American Free Trade Agreement)?
    • As a wholesaler and distributor, one must be familiar with NAFTA and the rules surrounding the agreement. Talk to the interviewer about your familiarity with the agreement. Avoid giving a personal opinion on the NAFTA agreement.

      Rachelle's Answer #1

      "I have worked with NAFTA for the past 12 years and am very familiar with the regulations and processes. In my current position I am the NAFTA subject matter expert, often helping my colleagues navigate the regulations."

      Rachelle's Answer #2

      "I am new to the wholesale and distribution industry, so my knowledge of NAFTA is limited. I have conducted some research in preparation for this interview and will continue to broaden my knowledge base on this topic."


  1. Where do you see yourself five years from now?
    • It's impossible to know where you will be in 5 years but you should assure the interviewer that, given all possible circumstances, you could see yourself as a long-term fit for their position.

      Rachelle's Answer #1

      "Ideally, five years from now, I would love to see myself growing into a more prominent leadership role within your organization. My career interests align very nicely with your company's goals which helps me to see a great long-term fit here."

      Rachelle's Answer #2

      "In 5 years I would like to be seen as an authority in our industry. I would like to be well-connected and trusted when it comes to my work here."


  1. Would you consider yourself a creative person?
    • Talk to the interviewer about any interest that you have in creativity and how you have implemented that desire in the workplace. Even if you do not consider yourself to be a 'creative person,' there is a significant change that you have made creative minded decisions in your career.

      Rachelle's Answer #1

      "I do consider myself to be a creative individual. One example of this would be the telephone sales scripts that I crafted for our inside sales team. They were lively and effective, and sales increased by 23% in the first 90 days of implementation."

      Rachelle's Answer #2

      "I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. I admire the creativity and unconventional thinking in business and arts."


  1. How do you make tough decisions knowing they will affect your entire team?
    • It can be difficult to make challenging decisions when you know that your entire team will be affected. Your ability to be decisive and diplomatic will make all the difference!

      If you take a more team-oriented approach, share how you collaborate with the group by inviting everyone to discuss their opinions and come to a census. If you prefer to take charge of these situations, share how you step up to a decision while still taking everyone's needs and feelings into consideration.

      Rachelle's Answer #1

      "Leaders are truly set apart by their ability to make tough decisions respectfully and diplomatically. Last year we had to lay off 25% of our sales team. I knew that there would be feelings hurt and it was challenging to do. I got through it by reminding myself that I am the leader for a reason. I needed to trust my judgment but still be able to justify my decisions in the end. Many times when tough choices are in front of me, I will back up my gut feeling with data analysis. If the data supports my intuition, I know what the answer or decision needs to be."

      Rachelle's Answer #2

      "I believe that when you are working with a team, it is important to bring any questions or situations to the team before making a decision. Everyone should have input; however, the leader needs to be able to pull the trigger on all decisions in the end."


  1. We have had concerns with employee theft recently. What would you do if you caught an employee stealing?
    • Some businesses have trouble with employee theft, and they need to make sure that they are hiring someone who is honest and trustworthy. Talk to the interviewer about the steps you would take if you caught a co-worker stealing.

      Rachelle's Answer #1

      "When I work for an organization, I tend to take pride in the work we are doing. With a focus on delivering value to a company wherever possible, I would feel obligated to report a co-worker stealing from the company. I will refer to any policy or guidelines available and speak to the manager in charge of the department where theft is taking place."

      Rachelle's Answer #2

      "I would most likely confront the employee first. Sometimes perception can be wrong, and I would not want to accuse someone of theft falsely. Upon confrontation, if my suspicions are validated, I would then alert my supervisor."


  1. How do you evaluate success among your team members?
    • When you are leading a team, it is imperative to be aware of the level of success that each team member is experiencing. One under-performing team player can drag down the entire group. Talk to the interviewer about how you can stay aware of each team members' success.

      Rachelle's Answer #1

      "I have a very in-depth and successful system for evaluating success among my team members. I check in twice per week with each member of my team. On Mondays - to set our goals together. Then, on Fridays, to discuss any successes and challenges. I have them self-evaluate, and then we create a plan for success for the upcoming week. I evaluate their success based on their follow through and willingness to work hard to reach their goals."

      Rachelle's Answer #2

      "I typically have KPI (key performance indicators) in place to measure the success of each of the members of the team. I also manage our overall success in working together. For example, are we hitting on key initiatives within the department, developing each other for succession planning and having fun along the way!"


  1. Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.
    • On occasion, mistakes will happen, and communication will become broken. Talk to the interviewer about a time that this occurred in the workplace. How did you resolve the situation?

      Rachelle's Answer #1

      "I recall one instance where I misread an email from one of my subordinates. The punctuation was incorrect, and I read it in in a dire tone rather than in a positive one, as it was intended. After a tense conversation, the employee clarified her intention, and it seems I was mistaken. She and I agreed to exercise verbal communication on a regular basis to avoid a similar situation from happening again."

      Rachelle's Answer #2

      "We recently had a missing link in communications to one of our vendors, who we signed on to provide a large service. They were not aware of a change in the agreement which cost the company wasted time, resources and money. We were able to identify the breakdown in communication and change the process to ensure it does not happen again."


  1. What are your salary expectations?
    • The best thing that you can do when asked about your salary expectations is to be open and honest about what you are currently earning, and where you want to be in the future.

      Rachelle's Answer #1

      "I can share with you what I am currently earning, and where I would like to be in my next position. Currently, I am earning a base salary of $78K plus an annual bonus opportunity of an additional 10%. Last year my earnings were $85K, and I'd like to earn a bit above that in my next position."

      Rachelle's Answer #2

      "I am currently making $100,000 per year with two bonus opportunities. I am looking for compensation that is aligned with the role and provides an opportunity for growth."


  1. When have you had to change a major component of your project due to new information being presented?
    • Being able to swivel the focus of your project is a necessary skill for your success in most careers. Talk to the interviewer about a time when a significant change occurred on a project. How did you handle the implementation of the new information?

      Rachelle's Answer #1

      "I had a large project last month that was nearly complete when the client called to say that the dimensions provided were incorrect. Because of this, our team had to re-do the entire proposal. It took us an additional four days of work but, in the end, the client was delighted with our work, and it resulted in new opportunities with them."

      Rachelle's Answer #2

      "All of our products are thoroughly tested after the design and prototype phase. We were certain that the design would hold up to the endurance testing, based on the components used, but it did not. We had to go back and adjust the entire product design to determine the cause and correct the fault."


  1. Describe for me a time when you made the wrong career decision. How did you correct your misstep?
    • Everyone has had a misstep in their career at one point or another. Perhaps you took a job with a company who was not as reputable as you initially believed. Maybe you took a role that was 'oversold' to you. Or, perhaps you declined an opportunity that you now regret passing on. The key to a great answer is to discuss what you did to correct the misstep.

      Rachelle's Answer #1

      "Last year, I was offered a management position that would have offered me the leadership experience I was seeking. Unfortunately, I turned down the offer for fear that I was not yet ready for the responsibility of being a leader to so many people. My lack of confidence in myself got in the way. I recognized that lack of confidence in myself and changed turned it around by attending three leadership workshops over the next year. Now I am bursting with confidence and am ready to take on this leadership role with your company."

      Rachelle's Answer #2

      "I once implemented a rewards program that failed. I had seen it work successfully in another organization with which I worked. It was a learning opportunity for me that not all organizations are alike nor are people all motivated in the same manner. We learned quickly that it was not working and scratched it early, saving some company dollars. In its place, we enlisted the team to create something that would drive them to perform and earn the rewards the team wanted."


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