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Davita Interview

30 Questions and Answers by

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

Davita was updated on June 3rd, 2018. Learn more here.

Question 1 of 30

In the healthcare industry, problems arise frequently. When a major problem arises, what is your first reaction?

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Davita Interview

  1. 1.

    In the healthcare industry, problems arise frequently. When a major problem arises, what is your first reaction?

      How to Answer

      The interviewer wants to know if your reactions to problems reflect maturity and professionalism. How you react will significantly determine how you fit with their existing team.

      Perhaps your computer crashes, and you realize you may have just lost all of your hard work. Or maybe you are limited on time and have a deadline rapidly approaching. Demonstrate to the interviewer that you take a very methodical approach to problem-solving, rather than reacting impulsively when a problem occurs.

      Rachelle's Answer

      "When a major problem arises, my first instinct is to take a step back and absorb what just happened. I then go into "

      Rachelle's Answer

      "I have taught myself to become much calmer with my first reactions when problems arise. Now, I will step back and review my options for solving the problem rather than allow myself to become frustrated."

      3 Community Answers

      Anonymous Answer

      "To step back and further assess the situation. This is not the time to panic. Just relax, and you will solve the problem."

      Lauren's Answer

      Fantastic response! Keeping calm and logical under pressure is exactly what the interviewer is looking for. I supplemented your answer to include methodology and protocols.

      "When a major problem arises, my first reaction is to take a step back to assess the situation. There is no need to panic; being proactive versus reactive is the most logical way to address things. My assessment would prioritize tasks that needed to be done and running through all necessary protocols to ensure the issue is addressed correctly and adequately."

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      Anonymous Answer

      "When major problems arise, my first reaction is to be calm. I will step back and review my options for solving the problem."

      Alexandra's Answer

      Good answer! This shows you remain calm under pressure.

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      Anonymous Answer

      "Remain calm, take a step back, and focus on solutions."

      Rachelle's Answer

      These are smart action steps. Try taking your answer a touch further and offering an example of a time when you needed to react calmly under pressure.

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