How to Answer: How do you handle communicating bad news to a fellow worker or subordinate?
Advice and answer examples written specifically for a Davita job interview.
6. How do you handle communicating bad news to a fellow worker or subordinate?
How to Answer
One of the toughest parts of communication can be delivering bad news to people that you work with and for whom you care. Whether it is providing a less-than-positive work review or terminating someone, giving bad news is not an easy task. Assure the interviewer that you can handle this type of duty in a transparent, concise, and professional manner.
Written by Rachelle Enns
1st Answer Example
"I do not enjoy communicating bad news to a co-worker, but I have experience in doing so. When this task is required of me, I practice empathy. Truth is always key, so I am honest and clear when communicating the news. For instance, if I am to terminate someone's employment, I do not sugarcoat the reasons. It's best they know so they can learn from the experience."
Written by Rachelle Enns
2nd Answer Example
"I am very to-the-point when it comes to my communication skills. Good or bad news, there is always a way to improve the situation and create something good from it. After delivering bad news, I will work with my coworker to find a viable solution."
Written by Rachelle Enns
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