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DEERFOS Interview
Questions

26 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 26
At DEERFOS we do what we can to take environmentally friendly actions. Are you familiar with the U.S Green Building Council and their purpose?
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How to Answer
The interviewer would like to know that you are familiar with environmental standards and efforts when it comes to the building products and construction industry.

If you are familiar with the U.S Green Building Council: "The U.S Green Building Council is a member-based community of businesses and professionals who are active in green based building initiatives. They are a great resource for the construction community in ways that we can be more environmentally conscious during our projects."
26 DEERFOS Interview Questions
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  1. At DEERFOS we do what we can to take environmentally friendly actions. Are you familiar with the U.S Green Building Council and their purpose?
  2. What is LEED and how do you think it affects our day to day operations at DEERFOS?
  3. At DEERFOS we have many strong competitors. In your opinion, what sets us apart from the others?
  4. At DEERFOS our customers, vendors, manufacturers, and wholesalers are all important to us. How do you keep a healthy balance to ensure that everyone is happy?
  5. DEERFOS has taken much care over the years to create healthy vendor relationships. How would you handle it if a vendor shorted you on inventory, resulting in a costly project delay?
  6. At DEERFOS we treat each of our customers, and their projects, as a priority. What is your customer service philosophy?
  7. Every step counts for a successful project so at DEERFOS we prefer to hire those who come highly trained. Do you have any post-secondary education related to project management, or construction?
  8. At DEERFOS we use robust internal inventory management and project management systems. Do you have experience in SAP, Auto CAD, or Project Insight?
  9. This position is an entry level role. Where would you like to see your career with DEERFOS take you?
  10. Where did you come across our job posting?
  11. Looking at your resume, you've had a number of job changes, what would make me think that you will stay with DEERFOS?
  12. Tell me about a time at work when your integrity was challenged. How did you handle it?
  13. Do you have experience in corrective discipline and terminations?
  14. What kind of people do you enjoy working with?
  15. On a scale from 1 to 10, how honest are you?
  16. Tell me about your most significant work experience that relates to this position.
  17. When given an important assignment, how do you approach handling it?
  18. When have you taken an existing process and used your own creativity to make it better?
  19. What feedback did you receive at your last job?
  20. How would you describe your personality?
  21. How would you describe your written communication skills?
  22. How do you handle conflict in the workplace?
  23. Give me an example of a time when you had to make a decision without all the information you needed.
  24. When were you able to resolve a problem within work?
  25. If you could start your career over again, what direction would you take?
  26. What is your current salary?
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15 DEERFOS Co., Ltd. Answer Examples
1.
At DEERFOS we do what we can to take environmentally friendly actions. Are you familiar with the U.S Green Building Council and their purpose?
The interviewer would like to know that you are familiar with environmental standards and efforts when it comes to the building products and construction industry.

If you are familiar with the U.S Green Building Council: "The U.S Green Building Council is a member-based community of businesses and professionals who are active in green based building initiatives. They are a great resource for the construction community in ways that we can be more environmentally conscious during our projects."
Rachelle's Answer #1
"The U.S Green Building Council is a member-based community of businesses and professionals who are active in green based building initiatives. They are a great resource for the construction community in ways that we can be more environmentally conscious during our projects."
Rachelle's Answer #2
"If you are not familiar with the U.S Green Building Council: "I have not had direct exposure with the U.S Green Building Council; however, it sounds as though they would be a great resource for those wishing to take greener initiatives in the building products and construction industry."
2.
What is LEED and how do you think it affects our day to day operations at DEERFOS?
Leadership in Energy and Environmental Design (LEED) is a must-know topic for anyone in the building products and construction industry. Take a moment to explain your understanding of LEED briefly and be sure to ask about the level of involvement DEERFOS Co., Ltd. has with LEED initiatives.

Rachelle's Answer #1
"From my understanding, LEED is the largest green building certification program in the world. It has significantly changed the way companies build. I would think that the LEED, and other environmental building initiatives, would greatly affect your day to day operations with DEERFOS Co., Ltd.. Do you find that these initiatives significantly affect your business?"
Rachelle's Answer #2
"Because I am new to this industry, I am likely not as familiar with LEED as you are. I have conducted some research and believe that LEED in an environmental based building initiative. Could you elaborate for me? I would love to learn more."
3.
At DEERFOS we have many strong competitors. In your opinion, what sets us apart from the others?
It is essential to research DEERFOS Co., Ltd. before your interview so that you can fully understand why they are the top choice for your particular job search. Go to the DEERFOS Co., Ltd. website and check out any recent news, press releases, announcements, or awards/accolades they have recently achieved. Keep your answer brief and decisive.

Rachelle's Answer #1
"What sets DEERFOS Co., Ltd. apart from the others in your industry is the fact that you have won so many awards for environmental innovation as well as customer service. I would be proud to work here over any of your competitors. DEERFOS Co., Ltd. is doing a great job!"
Rachelle's Answer #2
"Through my research on DEERFOS Co., Ltd. I have found that you have the best online reviews and some very loyal customers. DEERFOS Co., Ltd. has the strongest reviews on Google and Yelp, which is great to see!"
4.
At DEERFOS our customers, vendors, manufacturers, and wholesalers are all important to us. How do you keep a healthy balance to ensure that everyone is happy?
Balancing the needs of multiple parties can be a challenge. Discuss with the interviewer how you ensure that everyone involved in a project is feeling happy and listened to. Provide some information in regards to how your current position requires the same of you.

Rachelle's Answer #1
"In my current position I am tasked with anticipating the needs of our customers based on last years' trends. This approach means ensuring that our vendors keep us stocked - and at the price that our customers have come to expect. I find that the best way to keep a balance of satisfaction is by always being honest. When all parties maintain a healthy and realistic expectation, projects seem to run smoother."
Rachelle's Answer #2
"It certainly can be a juggling act to keep customers, vendors, manufacturers, and wholesalers happy...all at the same time! I know that situations come up and you cannot make all parties happy at the same time. With that said, my relationship with my customers always come first. I am kind and patient with our manufacturers and wholesalers because we need them too, but I am always clear with them on our project needs and deadlines."
5.
DEERFOS has taken much care over the years to create healthy vendor relationships. How would you handle it if a vendor shorted you on inventory, resulting in a costly project delay?
Show the interviewer that you can work proactively with vendors when it comes to fixing errors and managing inventory expectations. Display your ability to remain professional, yet firm.

Rachelle's Answer #1
"In my current position, I have strong relationships with my vendors. If it ever happens that inventory is short, they will usually go out of their way to source the product from another one of their contacts."
Rachelle's Answer #2
"If a vendor shorted me on inventory, which resulted in a project delay, I would be clear with them about the repercussions while, at the same time, giving them the wiggle room to work hard to fix the situation."
6.
At DEERFOS we treat each of our customers, and their projects, as a priority. What is your customer service philosophy?
Your attitude towards customer service will reveal to the interviewer a lot about your work personality. What can DEERFOS Co., Ltd. expect from you when it comes to your interactions with their customers?

Rachelle's Answer #1
"My customer service philosophy is that knowledge is power. The more I can inform my customers about the products available to them, the more educated their decisions are. This approach results in a better-finished product where everyone wins."
Rachelle's Answer #2
"My philosophy is to treat every single customer the same, regardless of the size of their project. Everyone should feel heard, and receive great service at all times."
7.
Every step counts for a successful project so at DEERFOS we prefer to hire those who come highly trained. Do you have any post-secondary education related to project management, or construction?
Assure the interviewer that you come equipped with the knowledge level appropriate for this position. If you do not have a post-secondary education, then be sure to make a statement regarding your ability to perform the tasks required of you for this role with DEERFOS Co., Ltd..

If you have project management or construction related post-secondary education: "I am PMP Certified from the Project Management Institute. In addition to this certification, I also possess a degree in Business Management from Strayer University. These education related successes have helped me to learn more about multitasking during complex projects, anticipate building product needs, and put safety at the forefront of a project."

Rachelle's Answer #1
"I am PMP Certified from the Project Management Institute. In addition to this certification, I also possess a degree in Business Management from Strayer University. These education related successes have helped me to learn more about multitasking during complex projects, anticipate building product needs, and put safety at the forefront of a project."
Rachelle's Answer #2
"If you do not have project management or construction related post-secondary education: "My formal education, related to building products and construction is limited; however, I bring 15 solid years' experience in the industry. My knowledge level is strong, and I am confident in my ability to surpass your expectations."
8.
At DEERFOS we use robust internal inventory management and project management systems. Do you have experience in SAP, Auto CAD, or Project Insight?
Assure the interviewer that you have the technical skills and abilities required of you in this role. You may not have experience in the specific programs and software systems used at DEERFOS Co., Ltd. but perhaps you have a general understanding of how they work. Briefly discuss the programs you have used in your recent positions and rate your level of expertise with each.

Rachelle's Answer #1
"I have used Program ABC for Inventory Management which I understand is similar to Project Insight. I am an intermediate user in SAP and also have about ten years' experience in Auto CAD. I am confident in my ability to learn your programs quickly as I consider myself to be a robust technical user."
Rachelle's Answer #2
"I am well versed in SAP, Auto CAD and Project Insight. I used SAP for approximately 12 years when I was with Company A. With Company B; I used Project Insight for about two years. I am more advanced with AutoCAD, having taken some college coursework in this program."
9.
This position is an entry level role. Where would you like to see your career with DEERFOS take you?
Interviewing and hiring new employees is a time consuming and often costly venture for DEERFOS Co., Ltd.. Assure the interviewer that you genuinely want to work for DEERFOS Co., Ltd. by talking about the career growth that you anticipate.

Rachelle's Answer #1
"I saw on your website that you are hiring estimators. I would like to work my way into an estimator role with DEERFOS Co., Ltd. once I have proven my capabilities and completed any required education."
Rachelle's Answer #2
"I would love the opportunity to stay with DEERFOS Co., Ltd. for the long term; eventually growing into a management position. I see that many of your management level employees started in entry-level roles. I appreciate that you promote from within, whenever possible."
10.
Where did you come across our job posting?
The employer would like to know what methods you are using in your search and which job ad methods are working for them. You can expand your answer to include any other exposure you have had to DEERFOS Co., Ltd..

Rachelle's Answer #1
"I initially saw your job posting on LinkedIn, however; I have been exposed to your organization many times before through your radio commercials and advertisements on Facebook."
Rachelle's Answer #2
"I have had my eye on your organization for some time now and keep an auto-alert on Indeed for new job postings with DEERFOS Co., Ltd.."
11.
Looking at your resume, you've had a number of job changes, what would make me think that you will stay with DEERFOS?
Most hiring managers will consider more than two jobs in the past five years to be frequent movement. Take some time to explain your career progression to the interviewer. Be sure to avoid speaking poorly of any of your previous employers. This question is not the time to ramble on about how your former company did you wrong. The only appropriate answer is a short and sweet one.

Rachelle's Answer #1
"Leaving Company X was due to a merger, and my role was eliminated. Company Y was a seasonal role, and I am now looking for a new position because my contract with Company Z is complete this March."
Rachelle's Answer #2
"I have had a couple of positions in the past that I took too quickly, and should have researched further. I am much more selective in my job search this time. I appreciate what DEERFOS Co., Ltd. stands for, and I see a long-term fit here."
12.
Tell me about a time at work when your integrity was challenged. How did you handle it?
Have you ever faced a time, in the workplace, where you were put to the test when it came to your integrity? Perhaps a co-worker has asked you to lie, or you were tempted to be dishonest on your time sheet when the boss was away. Talk to the interviewer about a time when you overcame the temptation to be dishonest.

Rachelle's Answer #1
"Last year our manager went away on vacation for three weeks. Some of my co-workers wanted to falsify our time sheets to reflect overtime hours that we did not work. I disagreed and was able to convince them that it was a bad idea and certainly not worth being fired over."
Rachelle's Answer #2
"I worked with a Project Manager some time ago who always wanted to cut corners to save time and cost. It challenged my integrity because I value putting out great work. I ended up leaving that position because I was unhappy with the low standard of work expected of me."
13.
Do you have experience in corrective discipline and terminations?
Terminations and corrective discipline measures can be very difficult to do but, with experience, they do get more comfortable. Talk to the interviewer about the extent of your experience with terminations and discipline.

If you do have the experience: "I have been a part of individual terminations and group lay-offs throughout my career. I am comfortable with these types of tasks."
Rachelle's Answer #1
"I have been a part of individual terminations and group lay-offs throughout my career. I am comfortable with these types of tasks."
Rachelle's Answer #2
"If you do not have the experience: "I have not been in a position to perform terminations or hold corrective discipline meetings; however, I would be willing to perform these types of tasks with a small amount of training and research."
14.
What kind of people do you enjoy working with?
Culture fit is a significant factor when looking for a new position. Talk to the interviewer about the types of personalities that you best work with. Be sure to remain positive and avoid using this as an opportunity to speak poorly of previous colleagues.

Rachelle's Answer #1
"I best enjoy working with individuals who are driven, positive, energetic, and take accountability for their work. I do have the ability to work with a large variety of individuals; however, these are the ideal traits I would see in future colleagues."
Rachelle's Answer #2
"I work well with a wide variety of personalities; however, I work best with those who are honest and hard working. Working alongside like-minded people, versus those you are at odds with, always makes a project run smoother."
15.
On a scale from 1 to 10, how honest are you?
Do you feel that you are a sincere person or do you have room for growth? This question could be a tricky one as nobody is always 100% honest. Answer to the best of your ability and back your reply by speaking about your ethics.

Rachelle's Answer #1
"I would love to give myself a 10/10 for honesty but truthfully - nobody is 100% honest all of the time. I will give myself a nine because I always do my best to be as honest as possible."
Rachelle's Answer #2
"Honesty is fundamental to me, and I was raised to be a truthful person at all times. For this reason, I would rate myself as a 10/10 for honesty."
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