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Top 35 Costco Interview Questions

Question 1 of 37
If you found a twenty dollar bill in the parking lot, what would you do?
Professional Answers Preview
You would turn the money in at the member service desk or to a store manager! The interviewer needs to hear that you are honest and ethical. In this situation, the best thing to do is to turn the money in, and it is what the interviewer expects to hear from you. Be sure to mention that the person who dropped the money may desperately need that $20 today, and turning it in will give them a better chance of finding the money.
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Question 2 of 37
Do you shop at Costco?
Professional Answers Preview
Be candid with the interviewer about if you have or have had a Costco membership. If you currently shop at Costco, that's great! Be sure to mention how much you enjoy your membership and shopping at Costco! If you have had a Costco membership in the past, be sure to mention that you have shopped at Costco, and you really liked it! If you do not shop at Costco, that is okay too! Simply share that you do not currently shop at Costco, but you hear wonderful things about it all the time and look forward to being part of the team.
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Question 3 of 37
Why do you want to work here and why should we hire you?
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Question 4 of 37
Do you prefer working in a team environment or alone?
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Career Interviews at Costco

Bakery Wrapper
Cake Decorator
Cashier
Cashier Assistant
Checkout Assistant
Corporate ICS position
Food Court
Meat Cutter
Membership Assistant
Pharmacy Technician
Service Deli Assistant
Stocker
Question 5 of 37
Where do you see yourself in the Costco organization in two years?
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Question 6 of 37
Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
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Question 7 of 37
What motivates you to work hard?
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Question 8 of 37
Tell me about a time when you went above and beyond for customer service?
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Question 9 of 37
Have you ever helped someone else achieve their goal or helped to better themselves, if so, how?
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Question 10 of 37
Describe a time when you disliked company rules in your last job?
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Question 11 of 37
Describe to me a perfect retail environment?
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Question 12 of 37
How well do you handle customer complaints?
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Question 13 of 37
What steps do you take to solve a problem?
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Question 14 of 37
Tell me about your experience in working in retail?
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Question 15 of 37
What are some of your weaknesses?
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Question 16 of 37
How would your references describe you?
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Question 17 of 37
What is your strength?
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Question 18 of 37
How do you think you can work in a team environment here at Costco?
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Question 19 of 37
Tell me about a time when you had to work with someone you didn't get along with?
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Question 20 of 37
Name your three best qualities?
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Question 21 of 37
When was the last time you contributed to a team effort and what was your role?
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Question 22 of 37
How do you define good member service?
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Question 23 of 37
Where is your favorite place to shop? Why do you like it?
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Question 24 of 37
What do you know about Costco's working environment?
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Question 25 of 37
Tell me about a time when you had to deal with a difficult or angry customer and how you handled the situation?
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Question 26 of 37
How does Costco fit into your overall career plans?
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Question 27 of 37
Would you enjoy handing out samples? Socializing and promoting products with members?
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Question 28 of 37
What is your best personal trait?
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Question 29 of 37
You have been out of work for a while, what have you been doing?
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Question 30 of 37
How would you deal with an angry customer while you were busy completing tasks?
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Question 31 of 37
Tell me about a time when you had to be a leader. How was the outcome?
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Question 32 of 37
What would you do if a coworker asked you to help you steal?
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Question 33 of 37
If you were hired, how would you improve costco sales?
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Question 34 of 37
Why should we not hire you?
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Question 35 of 37
How do you expect to make a difference at Costco?
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Question 36 of 37
What do you know about working in retail?
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Question 37 of 37
What position at Costco would you most like to work?
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User-Submitted Interview Answers

Question 1 of 37
If you found a twenty dollar bill in the parking lot, what would you do?
User-Submitted Answers
1.
First look to see if someone right around me may have dropped it and if there is no one there then hand it in the the office or customer service... It could be someone who doesnt have very much money and may really need that last 20 dollars..
2.
I would give it to my manager telling him where I found it.
3.
I would look around for the nearest person who either came from or walked by that area, and asked them if they dropped something, if no one, put that money in my pocket.
4.
Bring it to customer service to see if the customer comes back for it.
5.
I would turn it in to the cash office in case the owner came in asking if it was found.
6.
Return to customer service.
7.
Take it to the manager and let them know where I found it.
8.
Take it to the members desk and hand it in and hope somebody comes back that has lost it.
9.
Look around to see if someone was looking for something they lost and ask them what there looking for.
10.
Look around if someones there who would have probably lost it, if not I would take it an out it into church offering.
11.
I would give it to the front end manager to see if the person comes back for it.
12.
See if anyone near may have dropped it. Turn it in to the store manager just in case a customer comes back for it.
13.
Pick it up and if no one was around that it looked liked they dropped it I would bring it in to membership.
14.
Take it to the lost and found . Money is hard to come by especially when you work hard for it.
15.
If I saw who dropped it, I would return it. If not I would bring it to my superior.
Question 2 of 37
Do you shop at Costco?
User-Submitted Answers
1.
Yes, about 2 to 3 times a month.
2.
Yes I shop at costco at costco with my mom and know the just of it and where everything goes.
3.
I have shopped at Costco all my life. I remember when I was little my grandpa used to bring us over just for "brunch", which meant trying all of the samples while my grandma and my mom would shop for groceries.
4.
I have shopped at Costco all my life. I remember when I was little my grandpa used to bring us over just for "brunch", which meant trying all of the samples while my grandma and my mom would shop for groceries.
5.
I have shopped there in the past but dont go often as I dont do the shopping in my family and their are closer albeit more expensive alternatives near me.
6.
Yes! We have been members for many years. There are some items I will only buy at Costco.
7.
Yes, I have been shopping here ever since I was little.
8.
Yes, I do- provides great service at affordable prices for bulk items.
9.
I would return it to managment immediately and explain where I would it.
10.
Tithe off of it, and put it in the bank. If I was hungry, I would purchase something to eat.
11.
I do not, but I know multiply people who love Costco.
12.
Yes I shop very often they have the best deals to offer customers at an unbeatable price.
13.
Personally no as I have no need to buy in bulk.
14.
Yes I do my shopping from costco.
15.
Yes, I use it on a irregular basis when I need to stock up on supplies.
Question 3 of 37
Why do you want to work here and why should we hire you?
User-Submitted Answers
1.
I am Looking for a new challenge in my life as I have been employed with the same employer for 5 year as with that job the industry is falling and costco is a place that I can learn and am willing to learn and educate my self as I always to to keep myself striving for more. You should hire me because I am very good with folling proper policies and solving any situations and I think I will be a very good addition to your team.
2.
I like the store I shop here all the time, I did my research and I like the opportunities that cosco offers I will like to be part of cosco.
3.
I want to work here because I'd love to learn the business and contribute my knowledge and experience to the company. I'm reliable and determined in my contribution.
4.
I believe I should be hired for the job because of my previous experience with costumer service, I have always went above and beyond to accommodate my costumer to the best to my ability. Not only that I would make an excellent addition to the team due to my reliable and flexible nature.
5.
I love this store and I think that I will be great fit in this position.
6.
I have been in a costco store in America and I loved the whole concept. I think Costco is going a great success in Australia and I would love to be a part of that. I am reliable, confident and am a great team player. My experience and training over the years gives me the ability to show my great customer service.
7.
I love working here im a very hardworking person.
8.
I would love to work with a big household brand name and my interpersonal skills, communications skills, positive attitude, working in a team environment and knowledge of the retail industry.
9.
Great company, good employees, because I would like to make a difference in my life and the lifes of others . And to be a apart of thus company would give me great pride.
10.
I would like to be a part of a great company who values its customers as well as its employees. I believe I would thrive in this environment and I believe I can have a positive effect on Costco. I am self motivated and want to learn as much as I can in order to be promoted with in the company.
11.
I personally love costco from my shopping experience and also hear from workers that it is a great place to work. Hire me because I am outgoing, hardworker friendly.
12.
I want to work here for a number of different reasons. Most importantly the experience and skills I would gain working for you. Costco is also in a very good spot being located between my school and my home. You should hire me because I am a hard worker, ambitous, and I have a deep determination to succeed in any situation despite the hardships involved. As for employee and customer interactions I think you will be quite pleased with the amount I am willing to do help out.
13.
I will get my job done efficiently and accurately, I will bring a positive attitude as well.
14.
I want to make a postive difference here. I feel my skills and abitlites fit right in to the person you are looking for.
15.
I want a job by Costco because of quality of products, I am a member of Costco, I like a very busy store as Costco and I have expirience in Customer Service, speaking some languages.
Question 4 of 37
Do you prefer working in a team environment or alone?
User-Submitted Answers
1.
I do well either way... I am a self starter and at the same time when worker together with a team I also thrive.
2.
I am more than comfortable working on my own I have done for 5 years while employees at Fantastic Tan, Also working in a team in environment is very easy to me as I can work well with others.
3.
I can work in either one efficiently, but I prefer to work in a team because if the occasion rises, I will take control of the situation that would be most efficient to the task at hand.
4.
I would stop and assist the customer first by listening to them and then repeating the issue to be sure I understood it correctly.
5.
I work well in either situation and am willing to lead a group or follow instructions. I also work well on my own and complete the tasks assigned in a timely manner.
6.
I enjoy working in a team more. I am a people person and love to help out other team members.
7.
Whatever situation I am put in I can adapt.
8.
Team environment, much more stimulating.
9.
I have always worked in a team environment. I love working with other people and I get along with other people very well. I would prefer to work with other people because I enjoy getting to know others and helping others.
10.
I prefer to work as a team . It makes things a little easier.
11.
Either or is good for me and like working alone but I also enjoy working with a team.
12.
I would have to say working as in a team, as a team I believe tasks can be completed at a safer faster rate creating a more proficient work force.
13.
I prefer to work in a team environment. Everyone plays an important role.
14.
I prefer to work as part of a team. Teamwork makes the dream work.
15.
I am good either way however a team environment is a great way to accomplish things quicker and get great ideas.
Question 5 of 37
Where do you see yourself in the Costco organization in two years?
User-Submitted Answers
1.
Learning much as possible and growing with the company.
2.
Hopefully would have worked my way up at least 2 or 3 positions and have had a steady maintainable relationship with the employees.
3.
Having an oprtunaty to be promoted and try some thing high that just an employee.
4.
I still see myself at Costco learning as much as possible and developing my skills further.
5.
I would like to myself work up in the company to a leader position as I have experience as an HR Admin as well as a Service leader in my most recent experience. I have also ran my own daycare business and have chaired many committees so I believe I exhibit leadership qualities and enjoy the role.
6.
I see myself as a supportive worker who understands and can help out anyone and or everyone in any situation.
7.
Wherever there is demand for me. If an opportunity presents itself that will take me somewhere different, I will most likely take it.
8.
Wow thats a tough question. I am excited just to get a cashier position to start with buy I would like to get some training to advance me in the company.
9.
I would like to be a merchandising manager.
10.
Hopefully still working, and making a difference and advancement.
11.
I see myself still working here, and working just as hard as I did on day one, except ten times better. I see myself thriving as an employee for the company and being the biggest aspect I could be in the food court.
12.
I see myself as the one conducting the interviews, I want to be the one making decisions, I want to be a person who is respected and liked in the company as a manager.
13.
Hoping to keep learning, excelling and growing with Costco.
14.
Working hard in whatever postiion I am in and promoting a better costco.
15.
I hope to be moving up into bigger; more resposibility jobs.
Question 6 of 37
Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
User-Submitted Answers
1.
I need more time I can handel eaverything.
2.
Complete the task based on its urgency. Not having enough time to complete a task is not an excuse.
3.
I organized the tasks from hardest to easiest and made sure to still take my time so that the work is completed good and correctly the first time.
4.
Propritizing and time management is very important in the customer service indusrty weather it is a customer in front of me or on the phone I will take prioity of sale.
5.
I looked at all tasks assigned and first completed those with definite deadlines and completed those first. Next I completed the tasks that would bring in the most sales while keeping the store looking presentable for shopping and the tasks I couldn't complete I would ask for help from a co-worker or finish on my next shift assuming the task could be left until then.
6.
I prioritized my tasks by urgency and importance. I am great at organizing my time so I would dedicate time slots in my head for each job and make sure each job was done right and the most important jobs done first.
7.
I worked on high priority ones first and asked for help and delegated so that they would be completed.
8.
I stocked sale items first.
9.
I accept that I probably cannot finish everything but I make a mental list. What needs to be done first? Most important. And go from there.
10.
I had to take care of my department as well as 2 others, I focused on getting all of my freight put up first.. Then using the rest of my time to organize the areas.
11.
Look at what was to be done ASAP and start there what info do everyone else need from to do there job.
12.
Christmas with 3 departments, made of list, ad items and end caps first, review stock order, fill.
13.
I always prioritize work based on when the provided task needs to be in effect accordingly sort it out and completes them.
14.
When I was in the middle of a rush I ran out of supplies to create what was continuously being ordered. So I completed the rest of the order so I could run back and get the supplies I needed to restock as quickly as possible.
15.
Do what ever I can to finish if not let the manager know he can call other to finish it for me.
Question 7 of 37
What motivates you to work hard?
User-Submitted Answers
1.
I am motivated to work hard because I like to see customers and coworkers happy. I also want to excel in everything I do both for my self satisfaction and employer satisfaction.
2.
What motivated me to work hard is self satisfaction as well as satisfying others.
3.
Like to see what was accomplished at the end. Like to see that I can make a difference.
4.
The satisfaction of a job well done. Not only for my self but also my team members.
5.
The customers are what motivate me. If I see a customer that is unsatisfied I feel as if I have failed my job and should work harder.
6.
If my custemer is sutisfide with me it makes me happy and motivate to be a hard working person.
7.
Knowing that customers need there medication to get better and helping anyone who needs help in anything.
8.
Being able to see the results of my work at the end of the day.
9.
Job satisfaction at seeing what I have achieved and recognition of a job well done.
10.
I am very self motivated, I take pride in the work I do. I believe when you complete a job properly and safely and to the best of your abilities, it gives you a level of satisfaction only you can feel.
11.
Having a stable career and job motivates me to work hard.
12.
Self motivation wanting to get the task accomplish each and every day.
13.
Self satisfaction as well as the satisfaction of those I affect.
14.
Self satisfaction as well as satisfying others and at the end I like to see what I accomplished.
Question 8 of 37
Tell me about a time when you went above and beyond for customer service?
User-Submitted Answers
1.
I always go avoce and beyond... Helping customers decide... Takeing them to the products they are looking for helping them pack and or lift their items into carts and cars... Whatever their needs are I try to accomadate because that is my natural nature but also cause I represent this company.
2.
A customer had a son that wasn't gaining weight I gave her information on various weight gainers our weigh protein and signed her up with a gold card with saved 20% on her perchase. I was.
3.
I always try to go above and beyond because if I was in another persons postion I would like someone to help me above and beyond their expectations.
4.
We did not have a product the customer needed I called to other stores to find product. Assisted pt to car. Assist pt with transfers.
5.
Lining up storage and lawn service for a relocated customer.
6.
Treating the customer how you ould hope to be treated if you were in their shoes. Utmost respect, and helping them to the best of your abilities.
7.
I went looking for a product and didnt stop until I found it.
8.
A couple of elder ladies ordered food and her burger was not the way she wanted it. She was inside and I acted like a waiter at a restaurant, not just some fast food. Went up to talk to her, went away, back, until she was pleased.
9.
I always try to go above and beyond for customers.
10.
Always go above and beyond if something is important to a member contact the right person to get what they want or need.
11.
When selling wine I also walked the Costco customer over to the cheese section and helped them match a cheese.
12.
During returns from customers where I had to break the return policy regulations and satisfy the customer keeping my manager informed.
13.
I always make sure my guest have everything thing they need if not I go and get what they needed.
14.
I helped her find what she wanted, then helped her to find it it petite, then showed her to the fitting room.
15.
I did this a lot working at several different locations in a city for Walgreens. I often called doctors, made insurance calls, anything really that would make a patient satisfied with my work.
Question 9 of 37
Have you ever helped someone else achieve their goal or helped to better themselves, if so, how?
User-Submitted Answers
1.
I helped someone achieve their desired school grades.
2.
Studying for school to get good grades.
3.
I am always helping the seasonal employees, rather it be proper blocking done, organizing go back carts, finding products in the warehouse, or explaining what we it takes to close the warehouse as a team.
4.
I helped my manager at Papa Johns maximize his bonus potential (beat last years sales for same month by 6%) by planning and executing local marketing strategies.
5.
I have helped someone achieve a goal of working in the night fill area at Bunnings. We worked side by side for the week, showing her how I stock the shelves, keeping the floor safe and clear of rubbish. She stayed in the night fill team as a result.
6.
I help coworkers everdayi help finishing their task so the store can open on time.
7.
Iv owened my own Shop for over 20 years and yes I have had some employees come in out of school and had to show them the way I would do it are a way I learened and sometimes set up meetings and classes to better educated them.
8.
Yes, I played at a high level of soccer during my high school years, and in my junior year one of the seniors was struggling to find motivation, so he came to talk to me in exclusivity to find out how he could somewhat bring the passion that I brought to the practices and games. It worked out pretty well, he tried a lot harder after our talk.
9.
I work correct coworkers on the proper way to do something so it worked out better. Some times suggested them to clean to keep busy. Stayed positive;
10.
Share ideas, remind them of there strengths, suggest a class or book they might like.
11.
I was a coach at the high school for a few months since it was pre-season for the girls. One girl was telling me that she had no confidence in herself when it came to the position I was coaching her in. I gave her a motivational speech, and by the end of the pre-season, she was one of the top players. She had the biggest transformation, and she even decided to try and take her athletic career to the next level, as a freshman!
12.
Yes I have, I was able to put my little sister through school for two years. I supported her through out her school and she was able to become a CNA and a dental assistant. She was able to better herself and become a provider to her little family.
13.
Yes I have helped coworkers achieve their goals by mentoring them and providing assistance when needed.
14.
I was always training associates so they could achieve their goals at my previous job.
15.
I am always willing to help and make it a point to let people know.
Question 10 of 37
Describe a time when you disliked company rules in your last job?
User-Submitted Answers
1.
I disliked when our owner told us we should let people have extra stuff and Share one all you can eat for four different people. I just couldn't understand why we would chose to loose money.
2.
I would say overtime. Much as I would love to do overtime we can't work any.
3.
Our shoes had to be completely black, so if you for instance found a pair of shoes that were comphy yet not entirely black, you couldn't wear them.
4.
I disliked the fact that at certain times we would have to carry the phones around in our aprons and answer it when people called. I felt like it slowed down my productivity in everything else.
5.
I dont make the rules I just enforce them.
6.
When they told me I couldn't recommend other stores to the customer.
7.
I have disliked the policy that no worker is allowed to exceed 40 hours. I have felt that in certain situations, my work was not only necessary, but justifiable at a time and a half rate.
8.
I disliked company rules when they never gave ladys a chance for promotion.
9.
A time that I disliked company rules would probably have to be when we were not allowed to close the store until a period of time rather than when we are comfortable.
10.
Three sales people selling to the same customer with different prices, this was not good for the customer or the company.
11.
When any approvals need to be taken the authorizing managers where more than two which always created delays.
12.
There was never a time when I thought that. I have always followed the rules and I have always delivered great customer service and presentation.
13.
I have had a few things or rules that I disliked about other companies that I have worked for but I accept them and move on.
14.
Company rules was that you bing beck all th food Ģht customer purchased, donr think its right because Theobald fir it.
15.
Company rules are set for a reason and should always be followed.
Question 11 of 37
Describe to me a perfect retail environment?
User-Submitted Answers
1.
People are friendly, know their products and where to locate them.
2.
Good leadership, organize, clean , smiley faces.
3.
A structured retail environment, organized merchandise, and a very comfortable customer friendly .
4.
A perfect retail environment would have all the merchandise organized, everything would be clean, the employees are friendly, have knowledge of the products and their location.
5.
Always happy customers not problems with any merchandise.
6.
A perfect retail environment to me is plenty of employees who go out of their way to help the customer in need, knows the store top to bottom, and has a basic knowledge of the most popular items.
7.
Fast, friendly and on time.
8.
Clean, friendly environment and someone there that can answer any question I might have. I don't like having to search for help.
9.
Great products, happy, productive team members, company policies that allow for exceptional customer service.
10.
The perfect retail environment is when all team members get along and are happy and positive. I also thrive on it being busy.
11.
Isles cleaned and clear, shelves neat, products arranged in order.
12.
Greeted at the door with a smile nod or hello. The workers ask if they can help you, not too much so you can be left alone. Helpful cashiers to see if you need any assisstance.
13.
A perfect retail environment is a well organized store as well as associates who know the store.
14.
Very open, the costumer should feel comfortable while shopping. The costumer is the number one concern and them being beyond satisfied is the definition of a perfect retail environment.
15.
Everyone works together to accomplish the same goal.
Question 12 of 37
How well do you handle customer complaints?
User-Submitted Answers
1.
How do you handle customers complaints.
2.
I am sorry I tell my superviser.
3.
Depending on the complaint I try to help them to the best of my ability and I always maintain composure when deal with an angry customer and one thing I have learned is to always listen to the customers concerns and if I cant help them I will get my supervisor to see how this situation is best handled.
4.
As long as I know what the correct action is, or who I can ask to be assured that i'm helping the customer correctly, I am very polite and quick to help.
5.
Well. I take the time to listen to the customer and try to help them to the best of my ability.
6.
Depending on the complaint, I try to help them to the best of my knowledge and abilities, and if they are angry I always maintain my composure. And if I cant help them, I get my supervisor.
7.
I can listen to the customer egerly and try to find all and any reslotution by folling police and procedure.
8.
Very well, I have had enough experience handling complaints.
9.
Very well. I get all the necessary details from the customer, and let them know I am genuinely interested in rooting out the cause of their complaint. I then take to constructive criticism and use it to analyze how I can better myself, and my team so that we will never receive a similar complaint.
10.
I think I handle customer complaints quite well. I have learnt not to take it personally. The customer is not usually attacking you but something that has upset them. I just try to keep calm and sympathize with them.
11.
Very well can stay calm and I dont stress.
12.
I always handle customer complaints well because my job is to make sure that their complaint is taken care of and that the customers leave satisfied.
13.
I always handle customer complaints well because my job is to make sure that their complaint is taken care of and that the customers leave satisfied.
14.
Very well, keep calm and try and take care of the problem.
15.
Very well. Everytime I hear a customer complaint, I drop what I do and pay 110% attention to them. Patient, open ears, calm.
Question 13 of 37
What steps do you take to solve a problem?
User-Submitted Answers
1.
I would look at all the facts and ask the people who are involved in the problem to contribute their input. I would look at all the positive things and negative things and how it will impact others. I would try to find a solution thats cost effective and have the least amount of negativity.
2.
I would look at all the facts and ask the people who are involved in the problem to contribute their input. I would look at all the positive things and negative things and how it will impact others. I would try to find a solution thats cost effective and have the least amount of negativity.
3.
I try to solve a problem by analising issue, if Ican not I counstaltant my supervizer.
4.
I first take into account exactly what happened that caused the problem, by asking the people involved, and then determine the best possible solution that has little to no consequences and impacts the situation in a positive way.
5.
Listen, diffuse, follow proper procedure and policies iand if I dont have authority to make decision go to the next authorized co-worker.
6.
First, identify the problem. 2: collect all relevant information and ask questions if clarity is needed. 3: come to a acceptable solution for all involved.
7.
Talk to the person calmly to try to get at the problem. If I can't help in anyway I refer them to a supervised on duty.
8.
Identify the root cause of the problem. Learn and catalog all necessary steps in eliminating the root cause of the problem. Execute those steps.
9.
Stay calm. Think about all the aspects to what caused the problem. And then work towards fixing it by putting a plan into action.
10.
I look at the problem and ask coworkers for their input.
11.
First see what problem is, try and help, are get someone who can help and follow thru.
12.
I try to figure out what the problem is and then visualize what are some ways that can solve the problem.
13.
Listen, write down the issue, check facts, find a solution.
14.
Being attentive to the problem, think about methods for solving it and if its beyond control will seek advice from manager.
15.
Find out the problem fix the problem or ask for help.
Question 14 of 37
Tell me about your experience in working in retail?
User-Submitted Answers
1.
I have cash experience and I have merchandise experience.
2.
I dont have that much experience in retail but I know that you have to know where products are and be able to describe and compare different products to the customer based on their needs and to be able to suggest products that are useful based on that customer.
3.
Take it to the manager and let them know where I found it.
4.
I have enjoyed the human interaction. Satisfying customers and co workers alike in a way that makes them feel valued has made retail work fulfilling and kept me interested.
5.
I love talking to customers and helping them in any way I can. I have had a lot of experience working in retail from working at Kmart when I was a teenager in a few different position like checkout operator, front end controller and also in a the plasticware department. Most recently at Bunnings as a register operator in a warehouse inviroment. Duties including serving customers, keeping a clean and safe area, collecting trolleys and helping out on the service desk answering phones and processing returns.
6.
Worked in retail for about 23 yrs as a cashier and did managers responsibilitys but never got the title.
7.
My experience in retail would be in the food area and my position at the cash register has been to offer our sales and amazing deals to our guests.
8.
I have sold a lot of products, I like to try them my self, so I can give my real opinion, and then I have no problem convinceing them to buy.
9.
I have none, but I do figure out what it is like for my boyfriend. He works in a retail environment at Fred Meyers. I do know trying to finding things and assissting customers is a biggie.
10.
Enjoy talking with people enjoyed the merchandise end of it. Like too present the product in such a way it gets your a attention.
11.
Seven years, I worked my way up from bagger, then Cashier, to bookkeeper, to Gen Mer head in charge of a crew of 3
12.
Working in retail is very existing, it provides an opportunity to interact with customers, understand customer preferences and needs, As well back office work in terms of buying, pricing, promotion.
13.
I have had a little over a year of experience with retail by learning how to pay attention to every detail, handle customer complaints, handle and maintain the till in the cash register, deliver quick customer service, continuously be a hard worker as well as a team player, be punctual, be personable, respect everyone, be friendly, put the customers needs before my own, and make sure everything in my area is clean, organized, well-maintained, and prepared for the next shift to come in at all times.
14.
I work tire shop for 3 year know good quality and bad quality.
15.
Really hectic but I was able to collect myself to not panic and able to have to customer leave satisfied.
Question 15 of 37
What are some of your weaknesses?
User-Submitted Answers
1.
I believe in perfection and afraid to delegate important task to others.
2.
My weakness can also be classified as a strength. I'm a people pleaser. I tend to put others before me and neglect my own needs which isn't good because in order to acomplish sucess or happiness both parties must be satisfied.
3.
I do not have weaknesses.
4.
I tend to focus on perfecting the littlest of things, which can be bad because it makes me a little slow on the job sometime, but I have fixed this weakness.
5.
Some of my weaknesses is be interviewed and working at the first time because I get nervous and afraid working at the first time because they might get at me for being slow... But I over come my weaknesses when I get along with it.
6.
I am a perfectionist when working which can make me slow at times. But the end result will be that the job is done right and I can move onto the next job.
7.
I'm a perfectionist and a little ocd about things.
8.
In the past, I have been willing to please others, at the expense of myself.
9.
A little shy, like things done a certain way so dont always ask someone for help as much as I should.
10.
One of my weaknesses may be that I set my goals too high.
11.
Wanted what I do to be perfect, and do it well.
12.
I really distaste asking for help from anybody, even if they could help me. I always feel like I could improve to avoid this, but I do know at times help is needed.
13.
I am always too determined to bring out the best in me.
14.
Sometimes I pay to much attention to a task that I let another task uncompleted. With my three years at Walmart I have worked on avoiding this.
15.
I am a people pleaser and find it hard to say no but its something im working on.
Question 16 of 37
How would your references describe you?
User-Submitted Answers
1.
Nice,Hard Worker, Always going the extra mile.
2.
That I'm an honest hardworking and reliable individual... Who always goes above and beyond...
3.
I'm a dependable, get alone well with others, and I communicate well with others.
4.
I'm sure they would describe me as energetic, outgoing, willing to cooperate and determined to get any job done. My last boss would most definitely say that i'm eager to learn how to do things correctly.
5.
Hopefully they would descibe my work ethic as very highly motivated to make sure all customers are leaving feeling like I have taking the time to make sure they have recieved any and all help I have always been a quick acall away for any other employee that cannot makje there shift or come in on a schedualed day off.
6.
Hard working, great team worker, organized, Loyal, possitive attitude and I always have a smile on my face.
7.
Knowledgeable, friendly, helpful, team player compationate.
8.
They would describe me as a very hard dedicated worker.
9.
They would describe me as a positive, high energy individual with a great work ethic and an ability to get along with just about anyone.
10.
My references will describe me as very reliable, punctual, friendly and always helping out other team mates.
11.
My reference would describe me as honest, respectful, kind and trustworthy.
12.
Great, on time, making sure everything was done from start to finish, and a great listener, and Happy.
13.
Very serious about work, very hardworking. Always working, helpful at times, positive, upbeat.
14.
Hard working. prideful of my customer service. kind hearted.
15.
As a hard worker with a lot of experience working in retail pharmacy. A pharmacy technician who makes it a point to know her patients and go above and beyond to serve them with dedication, accuracy, attention to detail and compassion.
Question 17 of 37
What is your strength?
User-Submitted Answers
1.
I have great communication and people skills which in return allow me to talk to new people easier than most.
2.
I'm honest, hard working, on time, never likes to stand around, always has to be busy, very clean and organized person.
3.
I have excellent interpersonal skills.
4.
I am a happy positive person and a great team player.
5.
Setting continuous goals to keep improving myself as a person.
6.
Resourceful and detail-oriented, skilled problem-solver, ability to multitask and a good team player.
7.
Ability to maintain a cool head in tense situations.
8.
My strength would have to be time management. I know how to get my tasks done in a certain amount of time while also getting them done properly and accurately.
9.
I am dependable, hard working, very trainable and have great service skills and experience.
10.
I have many strengths but my number one is I am an honest hard worker.
11.
I always see things through to the end. I follow my word. Always.
12.
My personality is probably my best strength, it allows me to work and get along with other very well.
13.
My strength is my ability set goals for my self and continue to make my self a better person.
14.
I am always on time hard working clean and never likes to be standing around have to be doing things at all time.
15.
Customer service skills hard working always on time.
Question 18 of 37
How do you think you can work in a team environment here at Costco?
User-Submitted Answers
1.
Being the path whatever position they put me in.
2.
I know the costco environment, so I think I can work in a team working.
3.
I get along with people from all different paths in life so I think I could be a goood team player.
4.
By Helping my fellow coworkers when they need it through learning different positions and sharing in the responsibility with the group while also upholding my own present positional responsibility given me by the leaders of Costco.
5.
Great, I like working with other team members.
6.
I would work very effectively in a team environment as I am a team player and believe communication is successful.
7.
Listening well, doing my part and then some, being respesctful of others.
8.
That would be easy. I love working in a team environment.
9.
By woking in such a large company, everyone should be a team member and help each other.
10.
Get to know everyone. Find out what needs to be done and there expectations. Build a connection with coworkers and suprevisors.
11.
Not a problem love to work to gather everyone has there own piece to accomplish if I can help you always will.
12.
I enjoy other team members ideas and spins on service.
13.
I get along with people from all differnt paths in life so I think I could be a good team player.
14.
I have worked with people from my different paths in life a get along well with others. I feel that would make me a good team member.
15.
Contribute good ideas, hard working, flexible, patient.
Question 19 of 37
Tell me about a time when you had to work with someone you didn't get along with?
User-Submitted Answers
1.
I try to get along with everyone, If someone doesn't get along with me its usually their issue. I stay polite and because of my great patience I can tolerate a lot of negative behaviour, usually negative behaviour will end up backfiring on themselves and alienate them from the rest of the co-workers.
2.
Worked with a staff member who had poor follow through with customers.... I would attempt to inform this person in a friendly manner of the customers concerns, and ensure follow up was done by the other employee.
3.
Whenever I work with someone I dont get along with I always keep it professional.
4.
I believe working as a team and in order to work as a team we should all act civil we may not have to talk to eachother but in the end thats kind of a good thing because it causes a less dramatic workplace.
5.
Just be kind and curtious and so your job, maybe there having a bad day.
6.
My last Manager liked to yell as his way of giving orders, I just saw it as lack of manners.
7.
Always look at it in a positive way and follow the principle of team work.
8.
I took a step back and worked with the other associate on how we can work together in a friendly manner.
9.
I get along with most people but I am there to do my job not worry about who likes me .
10.
I had a personal friendship with a pharmacist that ended up becoming my boss. I felt that this put us in an uncomfortable situation as she was involving personal situations in the workplace.
11.
A colleague who is not that receptive to sudden changes in the work could be quite difficult.
12.
I have had a few people in the past that I did not get along with but I have learned to look beyond that and be professional in the work place.
13.
On my first weekend shift I was asked to wear the bear mascot costume in order to promote the charity, however I was paired with a guy that whilst he did mean well, he pushing my costume but I managed to keep calm and rationalise instead of pushing back.
14.
I worked as part of a four person team. One member had a habit of disappearing, usually when she was needed the most. I learned to recognize that this was part of her work ethic, and I learned to just pick up the slack when needed and make the situation work.
15.
I, respectful of everyone and treat them how I like to be treated I am there to do my job to the berst of my ability regardless of personal feelings and unless they were bullying or harrassing me then I wouldn, t have a problem.
Question 20 of 37
Name your three best qualities?
User-Submitted Answers
1.
Enjoy the job, hardwork, punctual.
2.
My three best qualities are my willingness to learn, communication is one of my strong qualities but also is my ability to listen, and my work ethic.
3.
Honest compassionate ambitious...
4.
Honesty...Compassion... Dependable...
5.
I am reliable, hardworking and determined.
6.
Dedicated employeeCustomer service orientedMutli tasking and works well under pressure.
7.
Loyal, possitive attitude and hard working.
8.
I am grat multitasker, im fast and great with customers.
9.
Hardworking...Reliable...Friendly.
10.
I Give everything my 100%, I am great when it comes to problem solving, whether it be with a customer or co-worker,
11.
Work well with others, I like to keep busy, I like to work.
12.
I am a fast learner. I am an intuitive people-person. I am honest.
13.
My three best qualities would be that I am friendly, always reliable and work great in a team environment.
14.
Hard work, positive attitude and good time management skills.
15.
Personality, communication skills, professionalism.
Question 21 of 37
When was the last time you contributed to a team effort and what was your role?
User-Submitted Answers
1.
During a computer class assignment at school. We had to program a vacation travel. My role was to find the prices of passports, of itinerary, and food. I did my job very well.
2.
The last time I was part of a team effort was when I was working with Statistics Canada and I was the crew leader assistant.
3.
High school, where a the four of us had to prepare a paper on a research paper. My specific part was to interview and send out surveys to collect the results.
4.
I worked @ a Hospital on a Cardiology Unit as a P.S A
5.
The last time I contributed to a team when I was playing for kennedy high school basketball team. I motivated each player to step up in there role by pumping them up.
6.
At Grocery Outlet my present job and my role was making sure the aisle looked nice in organized.
7.
When I worked for Island Narritvies we collected data from the community in a group and entered it into a data base.I was one of the individuals that organized the information of the material.
8.
I am a closer most nights and I delegate the work to be done in my area and then I communicate with the closing managers to see what other areas need attention.
9.
At Fedex, all four load docks competed in a contest to achieve the highest cube rate (average percentage of cubic space occupied) My role was package handler of the single busiest chute on our dock. We won the contest.
10.
I am in a role of team effort every day at Bunnings but something that really stands out in my mind is when I worked for a company by the name of credo. We did refits on older Bunnings stores. It was important to work as a team as a lot of things were a 2 person lift with steel beams and boards. Also you would take other peoples opinions and put in your own opinions as to get the job done more efficiently.
11.
This morning. I helped set up some displays and ended up finishing the job myself in record time.
12.
At my current job, we are responsible to get food prepared and delivered in a timely manner for catering. Working as a team is very important during our scheduled caters because we need to satisfy our customers.
13.
At my current job, we are responsible to get food prepared and delivered in a timely manner for catering. Working as a team is very important during our scheduled caters because we need to satisfy our customers.
14.
Every day, you have to work as a team player, you have to get along with people.
15.
Last time I contributed to a team effort would probably be a paper that I wrote approximately a week ago with two other students. My role was to do 1/3 of the paper.
Question 22 of 37
How do you define good member service?
User-Submitted Answers
1.
Giving the customers all the information they need to become a member of our team and enjoy the pleasurable costco experience.
2.
Bring members best possilble prices on quality brand name merchandise.
3.
Making sure every member.
4.
Friendly, helpful, knowledgeable pleasant.
5.
Bring members best possilble prices on quality brand name merchandise.
6.
Friendly, helpful and knowledgeable service.
7.
Friendly, helpful and knowledgeable service.
8.
Making someone feel better than they felt when they walked in the door.
9.
Being helpful and available not only for the guest but your co workers so everyone is a winner.
10.
Always greeting a customer with a smile. Asking them how there day is to build a little rapport to make them feel important. Answering any questions them may have.
11.
Smiling, interacting, saying hello, good evening, good small chat. And helping them with whatever. Putting them first.
12.
I define good member service as giving the customer as much information as I can about the stores membership program.
13.
Greeting a customer with a smile and helping with any needs they may have.
14.
Always have a smile and great attitude. To be on call to the costumers and being helpfully to all members.
15.
Go out of you way to help the fix the problem or show the how it works.
Question 23 of 37
Where is your favorite place to shop? Why do you like it?
User-Submitted Answers
1.
The gap because very clean environment you always have smiling faces and they're willing to help you with any and everything and exchanges everytime a very easily done.
2.
Brampton bacause nice service.
3.
My favorite place to shop is gnc. Because it has a wide range of products that accommodate my work out life style.
4.
I like to shop at Costoc, it is a well organized warehouse with pricing to match my budget.
5.
Best Buy because most of the time everything is well organized, I get good customer service there.
6.
Costco, excellent quality product, good prices, friendly staff, good return policy.
7.
Wholesale retailers.
8.
Secondhand stores as it's cheaper or buying bulk.
9.
I don't shop very often but when I do it needs to be a clean a friendly place. I do enjoy shopping at target for those reasons. I have also had the wonderful experience in accompanying my neighbor to Costco for her shopping.
10.
Kroger, because of their natural foods selection.
11.
Chermside shopping centre. It has nice shops and I always have a great day out with my daughter.
12.
My favorite place to shop is target its clean and the cashiers are always nice.
13.
I like shopping at costcos they offer great products atvgreat prices to suit my budget.
14.
My favorite place to shop is Sears. I love their rewards program, as well as their selection and prices.
15.
Costco, always have the latest and greatest product at a good price.
Question 24 of 37
What do you know about Costco's working environment?
User-Submitted Answers
1.
That is a warehouse wyd much to choose from also clone appliance in anything the house full of family with me.
2.
That it is fast paced, your working all the time and at the same time youll be able to help customers with different type of products.
3.
It is a warehouse type enviornment and that it is fast paced.
4.
I know costcos work environment is fast paced all workers are to be to work on time, time is not limited but utilizing your time is key.
5.
Open 7 days a week, warehouse environment, membership required to shop at costco.
6.
Costco is a positive working enviromment.
7.
If a customer asks for discount.
8.
There a lot and god.
9.
Online forums, hearsay, previous work experience.
10.
It is a clean and tidy environment with all products on pallets. With helpful, driven coworkers.
11.
That it is a large comanpany, with many people and personalites.
12.
Very dedicated. Always there and sharp. Very friendly, hardworking, time managing.
13.
I know Costco is a warehouse that sales bulk items and is fast paced.
14.
No frills most everything is on a pallet except books and clothing.
15.
Costco is a fast pace environment. It is a warehouse style building with thousands of high quality items.
Question 25 of 37
Tell me about a time when you had to deal with a difficult or angry customer and how you handled the situation?
User-Submitted Answers
1.
I had a lady that was upset that the bag she had purchased was bigger than she expected. I apologized and showed he bags that were similar but smaller.
2.
I would try to calm down the customer and find out what the problem is and try to help them with the problem.
3.
I had a customer one day when I was working on the service desk that was returning a budget drill. You could see it was well used and I could tell by the guys shirt he was in the building industry. He was very upset that he was sold junk as he called it. I told him that I just needed to speak to a supervisor in relation to what we should do. I phoned the coordinator relayed all the information and in the end I was advised to give him an exchange or refund as he was a potential customer that would spend a lot more money with us in future years.I kept calm and sympathized with him and he calmed down and exchanged his drill.
4.
At my other job I wouldnt sell beer to someone so I stayed calm and called a manager.
5.
I had a customer call me not knowing how to work the item he just purchased, I had him pick up the instructions and re- read them.
6.
I would understand the situation, try to calm the customer and keep him at cool. Then I would look into solving the issue first and if its beyond my control I would request help from my manager.
7.
One customer was never satisfied with any of the food she had received, so I made sure I listened to what exactly she wanted, I went inside, and I asked the kitchen to remake an order for me. I made sure I stayed there when she got the correct order. She was disappointed with the extra cost, but she was happy that her order was fixed and made with her special requests.
8.
I smiled and remained calm and listen to the complaint . I fixed the mistake and the customer let happy.
9.
I listened to the problem and apologized figured out a solution and fixed it. Then thanked them.
10.
Listened, asked questions, explained gave my full attention.
11.
Well working at sobeys and being in retail for 19yrs, Ive dealt with alot of angry customers, from something not on the self to not liking a cake orker, I would deal w.
12.
A customer was not happy with a cake order they received. So I offered to redo the cake and management gave them a discount.
13.
I remained calm, and then politely asked the customer to explain the situation, and did my best to help resolve the situation- and if I couldnít help, then I would make sure I could locate another employee that could.
14.
First, by listening exactly what the issue is without interrupting, and apologise for creating their unpleasant experience and resolve the situation quickly.
15.
I let them know that they have been heard and addressed them directly which defused the situation.
Question 26 of 37
How does Costco fit into your overall career plans?
User-Submitted Answers
1.
I look forward to a long and satisfying career and am excited to see where I end up.
2.
By meeting new people and becoming a great employee of you company.
3.
Want to finish out with costco many different opportunities to grow and advance. Great company cares about employees.
4.
I consider it into my growth strategy and look forward to grow towards the higher managerial roles.
5.
I would like to start from the bottom to top and become a store manager.
6.
I see myself learning and growing and learn new skills.
7.
Well as the company offer promotion from within and this is what I am looking for.
8.
I am looking for a long term career, meeting new people and becoming a better employee.
9.
I am looking for a position like this for a company that is as dedicated to their employees as I would be to the company. I am looking to find a fit where I can make this a long term career.
10.
I have wanted to return to retail for a while and Costco is a big company with many different departments and they promote from within or you can move into another area.
11.
I see myself there until I retire. I see many options and opportunities to advance.
12.
I want to be a physical therapist, I will be working with a lot of diverse people. What better way to prepare for a career like that then working for one of the biggest and best retail companies in the Us? Being submerged in diversity and what not.
13.
I would like to pursue a career in management and demonstrate what I have to offer to the company and customers.
14.
It fits perfectly. Its a reputable company that treat customers and associates well and you hire from within.
15.
It definetly fits in my career and I want to grow tremendously in manager status. I hope I can accomplish that.
Question 27 of 37
Would you enjoy handing out samples? Socializing and promoting products with members?
User-Submitted Answers
1.
I would definitely try it I would love to socialize and see peoples opinions with the products. It looks fun.
2.
Yes I would enjoy that as I like socializing with people and I can sample the products also.
3.
I would enjoy socializing and promoting products with members. I am a people person and I thrive on social interaction.
4.
I would enjoy handling out samples, I have great communication skills and have experience in promoting products.
5.
I would love to promote products that Costco sells.
6.
Definetly ...I love socializing and promoting sales for costco products I believe and stand by their products so I would definetly enjoy it.
7.
I am flexiable and would be used where needed to help others.
8.
Yes, I will it. It is for me veru interesting if I can explain a new product.
9.
Great! Its a time to talk to customers and utilize my sales experience.
10.
I would like to be honest. I am kind of shy. Thus, I may prefer other duties in the store. However, If I am needed in that role, I will certainly do it.
11.
I would love to I would gain more costumer service experience.
12.
Yes, I would love to interact with members and help them decide what foods to buy?
13.
Yes. I would enjoy connecting to the members and representing the product I am offering samples of.
14.
Yes, I would enjoy handling out samples and socializing and promoting products with members. I am eager to learn about new products on the market.
15.
Yes I would, I have done it with past jobs and its very enjoyable to meet customers and get there opinions and likes and dislikes about products.
Question 28 of 37
What is your best personal trait?
User-Submitted Answers
1.
My best personal trait is that I am very determined when it comes to something I need to work for.
2.
Dedication is my best personal trait, when it comes to receiving deadlines and following up on them until achieved.
3.
Well written and verbal communication.
4.
Outgoing and hard working.
5.
The effort and focus I put into my work.
6.
Working with people and adapting to all sorts of stuations.
7.
Personality wise- I am always friendly, rarely grumpy. Life/in general- I have an uncanny ability to learn fast.
8.
I think my best personal trait is that I am happy and always go that extra bit to give customer satisfaction.
9.
My best personal trait is my respect for others and putting their feelings before my own.
10.
I get along with others no matter what the situation is, very cutious, people person.
11.
Positive attitude, always believe in staying happy and helping someone in need.
12.
My best personal trait is my customer service skills. I believe that I exceed in making the customer feel special.
13.
Good people skills, dedicated worker, committed to getting my tasks done.
14.
Friendliness is one of my traits that I pride myself on.
15.
My best personal trait is patience. Being a pharmacy technician is very fast paced with a lot of multitasking. Patience is very important when interacting with patients who may be under distress in the pharmacy and also with coworkers and supervisors.
Question 29 of 37
You have been out of work for a while, what have you been doing?
User-Submitted Answers
1.
Home taking care of the kids.
2.
No, I am constantly working the one month I was out of work was because I had alot of classes and I was trying to get ahead in my education.
3.
Going to school full time.
4.
No I have been working two jobs a tanning salon and accounting office.
5.
I was semi retired and decided I wanted to go back to work part time.
6.
School and babysitting.
7.
Ive been taking care of my son looking for a job.
8.
Before Dairy Queen, I did some college. Otherwise, n/a.
9.
Seeking for the right opportunity to take up the desired job.
10.
I originally quit my previous job because I was going to start school at Georgia Southern. But at the last minute, I decided to back off on loans, and try to stay out of as much debt as possible. So for this past month, I have switched schools and applied somewhere closer to home. Where I have been completing forms, turning them in, and finding housing for myself.
11.
Being the best mom I can be while look for a great job.
12.
I moved to a very small town in Idaho to care for an aunt who was dying of cancer for 2 years.
13.
Well my husband and I decided it was best for me to stay at home w/the kids. It worked well for you at the time. A the kids got bit older, I picked up where I left of w/my side graphic designing womb business which I still do on occasi. Mainly family and Friendswood and business. I also branched out and had a small catering.
14.
No I have not been out of work for a while. I like to stay busy, I like to apply my self and learn.
15.
I have been going to school, I recently graduate with a B.A. In Liberal studies.
Question 30 of 37
How would you deal with an angry customer while you were busy completing tasks?
User-Submitted Answers
1.
I would stop and assist the customer first. I would find out what the customer wanted or expected, and assist if possible.
2.
I would try to remain as pleasant as possible while completing the task at hand. There's no need to be rude.
3.
For me if possible I would stop and assist the costumer first so that ill find out what the costumer wanted. So that he will be solve to her problem.
4.
Stop dedicate my time with the customer listen patiently and assist them anyway I can.
5.
Stop what I was doing, find out the problem, see if I can find the solution, if I can't, tell the customer to please wait a moment while I get a supervisor.
6.
I would ask the customer that I will help them as soon as I complete the task.
7.
I would calmly explain to the customer that I would be with them momentarily if they could please hold on a second. I would then finish what I was doing and approach the angry customer. I would do my best to understand their issue and to fix it without further angering the customer.
8.
Depending on Costco polices and due to the nature of the complaint I would recommended the person to speak to the front end manger.
9.
I would first apologize to the customer for their bad experience, then do everything in my power to root out the cause of their issue. If I was unable to satisfy the customer, I would politely document their concern and forward it to someone in a position to help.
10.
I would remain calm and sympathize with the customer and tell them I will get a manager.
11.
Stop my task listen to the problem solve it for them or find someone that could solve it.
12.
Stop and listen, and try if I could not help find someone who could, and ckeck back.
13.
Drop the task and pay 110% to the customer. Customers come first in my book.
14.
Stop and listen if I can resolve the problem will get the to someone that maybe able to help them better than I van.
15.
Customer is always the priority. I will hold the work, sort the issues for customer and continue with my work.
Question 31 of 37
Tell me about a time when you had to be a leader. How was the outcome?
User-Submitted Answers
1.
When I was the only person in my department. I had to step up and handle the work flow for two floors.
2.
Planning family vacations I do all the plan and make sure everything is according to shedule and going smoothly.
3.
I had to put up a display I got help lifting it and achieved my task.
4.
Sometimes you need to take charge, some people may not like it but as long as I do what I am suppose to, the job will get done.
5.
I trained a crew of three, I would give them ideas on creative up selling.
6.
I remember I was training two new girls one night when we were in the middle of a rush. Both of them were confused since it was both their first week. I gave one of them the task of making the sodas and restocking everything, and I gave the other one the task of preparing the orders for me, and then topping them with whipped cream since I was blending and mixing all of the shakes/ice creams. The night went smoothly after that. We did not run out of anything, and none of the orders went out late.
7.
My manager was sick and I helped everyone with their duties so we could get done in a timely fashion and we had a fun night.
8.
When it is a busy time in the reception I request help and delegate the work to the managers to assist with tasks to ensure the work is completed.
9.
I have had many chances to step up and be a leader so far every time I have done great and it dose not scare me I just do it and I do it the best I can.
10.
In one of my online classes we had to do a team project. Luckily we were mainly from the same campus and I stepped up, set a time and place to meet in person, and lead the group in deciding what we would base the project on. We decided who would do what. Because I took the time to get our group together face to face, we ended up with an A on the project.
11.
Ive had to manage a fundraising dinner event where I had to plan the menu, assign various tasks, shop, cook in front of the guests and it turned out aqueous I had rave reviews.
12.
I was a lead officer during a situation at work that lasted three days. I was able to lead my officers and prevent any negative situations.
13.
Running a grill I had to push the whole team to get the burgers and fries out without sacrificing quality or service.
14.
I strive to do my best to lead and try to make the outcome successful.
15.
My high school final english project which required us to create a presentation adressing a human rights violation. I assigned each person including myself different tasks based on our skill sets.
Question 32 of 37
What would you do if a coworker asked you to help you steal?
User-Submitted Answers
1.
I'd say no, obioulsly . Then head on to the manager and tell them the situation .
2.
I'd say no, obioulsly . Then head on to the manager and tell them the situation .
3.
I'd say no, obioulsly . Then head on to the manager and tell them the situation .
4.
I'd say no, obioulsly . Then head on to the manager and tell them the situation .
5.
No I will definently not help you steal and you should not either, do you know what kind of trouble you can get into and you will loose your job and you will never be able to work in a job like this again. Then Confront the manager.
6.
Definately report them to my supervisor or manager.
7.
Report them, or tell them that it isnt right.
8.
No do not do that and bring it to manager.
9.
I would say no and report them to management.
10.
I would decline and notify superviser.
11.
Say no and inform my manager.
12.
I would decline and reportively tell my manager what has happened.
13.
Tell them that I do not want anything to do with it.
14.
I would refuse and inform a superior of the interaction.
15.
I would tell them no and tell a manager what I was asked.
Question 33 of 37
If you were hired, how would you improve costco sales?
User-Submitted Answers
1.
I would ask the customer if they are finding what they need and if not I would help them to the best of my ability.
2.
I would learn all I can about the products Costco carries so I can then give the customer the right facts and benefits of the product for them. I would be learning every day about products and I would be there to make sure the customer can make a good choice and in the end make a sale.
3.
I would ask the customer if they are finding what they need and if not I would help them to the best of my ability.
4.
Make sure I was pleasant so they have a great experience and ask if they found everything they needed.
5.
Not sure if I would improve the sales but I will give more than just enough in everything I do.
6.
By having good customer service so the members will come back.
7.
By trying at the best of my knowledge what needs to done and doing the work I should be doing.
8.
Talk with the customer to see if they really found what they were looking for. Walk the store before shift to see what new items we had and location to help sales.
9.
Working as a team leader and team member to enhance sales, promoting good work ethics and values between co workers and manager.
10.
I would make their experience a good one so that they would come back. I would want to make sure that all of my customers felt welcome and important.
11.
I would smile and make sure every member find what they are looking for and greet everyone.
12.
I would do my best to help customers and be positive.
13.
By being professional and knowledgeable about the merchandise.
14.
If I were hired I would improve costco sales by assisting customers find the products they need so they continue to shop here.
15.
I would learn about all the products and services we provide and pass the information along to customers.
Question 34 of 37
Why should we not hire you?
User-Submitted Answers
1.
There are no reasons not to hire me... I'm a hard dedicated worker... Reliable and ambitious... Always go above and beyond the call of dutie.
2.
The real question is why you should hire me. I am awesome.
3.
You absolutely SHOULD hire me because I am honest, hard working with a positive attitude.
4.
I have not worked retail before.
5.
I believe you should hire me. I am a hardworking perfectionist, friendly, and self motivated. I would be a great asset to the team.
6.
I don;t see any reason why you should not hire me.
7.
I can make the busyness grow.
8.
Loyalty to my job, dedication to my work strong work ethic.
9.
My positive nature tells me that is not a questions for me, I hope to get hired.
10.
You shouldn't let me get away, I am going to be a valuable asset & employee to Costco.
11.
I see no reason why you shouldn't hire me.
12.
No reason actually. I am very reliable. I have always been punctual to all my previous jobs and take my job serious and respect my position.
13.
I will represent Costco with enthusiasm and integrity.
14.
I think I have the qualities to demonstrate that I will be a very good worker.
15.
You should hire me based on my previous warehouse and customer service experience.
Question 35 of 37
How do you expect to make a difference at Costco?
User-Submitted Answers
1.
I am outgoing and I like to help people, so I expect to be a good fit with the Costco mission of customer service.
2.
Working hard and being a team player.
3.
I will always offer my best in whatever position I am in. I will always be approachable to customers, staff and superiors.
4.
By being who I am, which is out going and friendly.
5.
I expect to make a difference by exceeding the productivity expectations placed on me. I will also make a difference by making work a fun place for my co workers through positive interactions, possibly inspiring them to exceed expectations as well.
6.
Just be myself and give the best customer service I can to get the repeat customers and exceed the costco standards.
7.
I believe with a positive attitude I can make my coworkers happy to be at work.
8.
With my personal skills, and knowledge of a business and what it takes.
9.
I make a difference by making the customers feel welcome, and trying to remember them each time I see them.
10.
I expect to work hard with the team to improve the experience.
11.
I hope I can make in impact I love a company that strives for excellence and accomplishments for members .. I want to be a part of that.
12.
I am polite with communication and I am speaking some languages which help me to help queckly customers.
13.
Well my dad has been calling on costco for 30 years and its something I have always wanted to be apart of. I know a few people who started in the warehouses here just like I want to and have worked there way to the top at the corporate office. Costco has always been a job I have wanted. And I know I can do the same. I know I will make a difference by working as hard as I can day in and day out knowing that eventually my work WILL pay off.
14.
I am a hardworking employee, who has previous experience in the retail business, along with an education in business, so I can have a better understanding of how the company works.
15.
I expect to make a difference at Costco by being a good worker and serving the public at the Costco store.
Question 36 of 37
What do you know about working in retail?
User-Submitted Answers
1.
How do you deal with an unproductive teammate?
2.
Pacagin baking fress food.
3.
It is important to help the customer and let them know your available if they have any questions or need help... But not to over crowd them either... Smile and be friendly...
4.
It is important to help the customer and let them know your available if they have any questions or need help... But not to over crowd them either... Smile and be friendly..
5.
Many things. First, the customer is always the focus. The employees well being should also be a concern. A happy workforce makes for better productivity. Also we need to manage shrink and increase sales to maintain profitabiliy.
6.
Customer Service is key and you need to be able to be there for the customers questions, be able to multi-task, thinking of ways to make things better for the customer and the company.
7.
To always be there for the customer to help them out in anyway possible. Always strive to increase productivity and demands. Get along with your co-workers.
8.
I know a lot about retail, but never enough. The more I know, the more I know that I dont know.
9.
I know it is essential to give the best customer service possible.
10.
I know we need to take care of the member.
11.
Ive been to product classes and worked with new products all the time. You have to keep up with the new world.
12.
We have a lot of completion you will need to stick out with better end caps product prices, and customer service if you want your customer to come back.
13.
Customer is always the priority, retail works on supplier supports, advertisements and promotions.
14.
I know that it requires organization, customer service, being personable, being responsible, being quick, being able to handle money accurately and responsibly. I know that everything must be done safely and clean. I know that everything must be done a certain way, and the company should be represented well at all times.
15.
That is can be stressful but if you have a positive attitude it can impact the mood around you .
Question 37 of 37
What position at Costco would you most like to work?
User-Submitted Answers
1.
I would like to start as a stocker, I was told by people who used to work at Costco that working as a stocker would help you get a better idea of how things work and the logistics that actually go on.
2.
There is no preference as I am always eager to try different things and I like how costco changes things up.
3.
I would like front end it is busy and so much variety to make sure the customer leaves happy.
4.
I would really enjoy a cashier assistant position to start off with and if possible I would like to grow in the company and move up.
5.
I am flexible and I have a lot to learn about retail. So, basically any job in which may skills could be useful.
6.
I would love to work in the consumer electronics department.
7.
I donít have a preference, iím up for new experiences.
8.
I am willing to work in any position so I have no preference.
9.
I would like to stock shelves, work the bakery, and the cashier.
10.
I am up for any area they have. I catch on fast when given the trading.
11.
Any, but I have lots of experience as a cashier.
12.
I would like to start as a stocker, I was told by people who used to work at Costco that working as a stocker would help you get a better idea of how things work and the logistics that actually go on.
13.
Office related, membership, etc.
14.
While I haven't given it too much thought, I did enjoy produce at jewel and that might be something I'm interested in doing again.
15.
Cashier assistant to start than move to other jobs as I progress.

About Costco

Costco Wholesale Corporation (Costco) operates membership warehouses that offer its members low prices on a limited selection of branded and selected private-label products in a range of merchandise categories. It buys the majority of its merchandise directly from manufacturers and route it to a cross-docking consolidation point (depot) or directly to its warehouses. The Company?s depots receive container-based shipments from manufacturers and reallocate these goods for shipment to its individual warehouses. The Company?s warehouse format averages approximately 143,000 square feet. Its warehouses operate on a seven-day, 69-hour week. It carries an average of approximately 3,800 active stock keeping units (SKUs) per warehouse in its core warehouse business. Many consumable products are offered for sale in case, carton or multiple-pack quantities only.

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