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How do you define good member service?
User Submitted Interview Answers
Bring members best possilble prices on quality brand name merchandise.
Always have a smile and great attitude. To be on call to the costumers and being helpfully to all members.
I think that good member service first starts with having a good base of knowledge about the company and its products and inventory. I also think that making yourself approachable and readily available to help members is a huge factor. These people are members here, so I think being able to establish a connection and relationship with the members is vital to ensure that they always leave the store happy and satisfied with their experience.
Greeting every customer and treating them like family. Fulfilling all the their requests and helping them to have a great shopping experience.
Good member service is making sure the member is satisfied and if they have any questions to give them all your attention.
Making them feel happier then they did when walked in.
I define good member service as giving the customer as much information as I can about the stores membership program.
Providing the best customer service, handling all customer issues well and satisfying customer with the best offers on brands.
Having a positive and helpful attitude. Always looking out for customers and their needs.
Smiling, interacting, saying hello, good evening, good small chat. And helping them with whatever. Putting them first.