31 Cintas Corporation Interview Questions & Answers

"I have experience in both selling a product and a service. My first job was part-time during college where I was responsible for cold calling and prospecting leads. I learned the A-Z of the sales process from lead procurement to lead management to follow up and closing. The best learning experience I had was at Pella, where I was responsible for selling high-end windows and doors to a variety of retail customers at trade shows, home-shows, and retail establishments."

"I have not used any of your services, but I have seen your products and services through the media. One interesting example is on the television show Bar Rescue hosted by Jon Taffer. He is a highly experienced former owner of a retail food establishments and in nearly every episode he uses Cintas products."

"I will soon graduate from Rutgers University with a Bachelor of Science in Business Administration. I attended Rutgers on a partial academic scholarship. I have a 3.5 GPA. I feel that I have gained a well-rounded understanding of the business world through my experiences at Rutgers and look forward to translating this into a full-time role at Cintas."

"Yes. I am of the belief that background checks are important to organizations. I have a clean record with no infractions and happy to comply."

"In my last position, the company had an archaic lead management system, and I had a few ideas about how to improve it. The system that I created required customers to input their information into a system which, in turn, sent the information to a sales representative. In their current system, leads sat in a box on an administrative assistant's desk waiting for the sales representatives to pursue them. Sending leads directly to a sales representative in a round-robin format enabled leads to be processed in a more timely manner, generating a 23% year-over-year increase in sales."

"After doing some research about Cintas and its competitors, what stands out most to me is the company culture of going beyond doing just "what is right." Cintas is committed to communities and the environment and gives back to these communities where it is most needed. It is a company that promotes the wellness of communities and environmental stability."

"One example of a way that I give back to the community is that I am a volunteer. I put in time at my local hospital ___________. My role was inpatient advocacy concerning patient rights and overall well being. I also volunteer at my local church, participating in various drives for the needy during Christmas and Thanksgiving. I feel that I continue to do well in giving back to my community and hope to do more in the future."

"The biggest challenge that I foresee would be the challenge of selling a service. I have experience in selling a service, and from my experience, I have found that it is more difficult to sell something that you cannot touch, feel or even see versus something that is sold on company reputation."

"Customer service is extremely important, and I believe you need to find your customer's wants and needs and deliver on them with the strengths of the company's products and services to match what they are looking for. This goes above just being kind and personable and involves a genuine need to fulfill the customers wants."

"I would review the complaint and understand the issue that the customer voiced. From there, I would gain a better understanding about where the miscommunication arose from. If I were at fault, I would take full responsibility to rectify the situation with the customer and assure them that both myself and the company will exceed expectations in the future."

"I have an understanding that Cintas is the leader in the industry for corporate uniform identity programs. Cintas offers everything from logo mats and bathroom supplies to services such as first aid and fireproofing. Cintas is committed to the customer and devoted to allowing the business to open its doors with confidence."

"My current job at ___ requires me to meet corporate goals daily. My responsibilities entail procuring leads that will generate sales downstream. With my leads and my sales team, we work together to help achieve the company revenue goals."

"My time at ____ has allowed me to work with a diverse group of individuals. I have had time liaising with all salespeople who come from diverse work experience and backgrounds."

"After joining Cintas, I would like to become the best salesperson on my team. I will do this through grit and intelligence. Down the line, I would like to have an opportunity in a leadership role. On a personal level, I would like to acquire an MBA."

"First, I would take the time to learn about the customer and their needs and wants. After this, I can then speak with them about the best options that the company offers. I will show them each part of the service package that will benefit their needs, looking back to assure that each of their concerns has been appropriately addressed."

"I maintain a great relationship with my boss through mutual understanding and communication. I understand what my boss expects and in turn, the company understands my expectations as well. I ensure that I fulfill my requirements and give input where appropriate."

"I feel that I will fit well into the Cintas culture, due to the fact that I value the ethics and integrity of Cintas. I am more than willing to take on the challenges presented to me. I believe that my grit and determination can help me overcome any obstacles and achieve any of the goals within the company. I will bring in an outstanding work ethic on and off the clock, as I prepare for each day. I think this will be a mutually rewarding fit for both of us."

"I would rate my communication skills an 8 out of 10. I would say that I have good communication skills, but because I am critical of myself, I always look to improve. I ask my co-workers and supervisors if there are better ways for me to communicate and am always happy to receive the coaching."

"I have gained experience in selling a service. I am confident that I can sell any service, based on company reputation and past experiences. I believe that my past experience will make me a good fit for the role at Cintas."

"I feel that I have some of the skills that are needed, however I am open and willing to learn new skills and improve upon existing strengths. I will do this through intelligence, coach-ability, and determination. With the goal of becoming the best rep on the team, I will improve and learn the necessary skills."

"I am an avid reader. I like to take away something new from each book that I immerse myself in. Recently, I have read The Challenger Sale and The One Minute Manager. These books have helped me grow in a number of desired areas. I also enjoy history. I believe gaining new knowledge is important. Some of my favorite pieces of literature are The Art Of War by Sun Tzu and The Prince by Machiavelli."

"Managing multiple projects is an essential skill and one that I excel at. I do this through an almost maniacal attention to detail and preparedness. I allocate specific time goals up front for each project. Completing projects in a goal-orientated manner allows me to complete each project precisely and successfully. In most cases, I not only succeed but aim to overachieve."

"Recently, a rather displeased customer had presented me with an issue with past products they had purchased. After learning about the past issues, I informed them on our improvements and how these improvements would suit their needs. This led to the customer becoming more comfortable, and I reassured them that they would have a better experience the second time around. The customer later called me to tell me how happy they were that they gave us a second chance and would recommend us."

"I have experience working with a wide variety of individuals who have diverse skill sets and backgrounds. I enjoy working collaboratively with those who like to share and accept ideas. I specifically enjoy when my team is determined and has an outstanding work ethic, coupled with a high level of integrity and ethics."

"At my previous company, we had a meeting surrounding the then current lead management system. I gave some ideas about improvements and after acceptance from management and colleagues, I took charge of the project. After the changes were implemented, this led to a new and improved system that resulted in a 23% YOY increase in sales."

"My current manager is an inspirational leader, who is personable and a solid coach. Every day at work, I know what is expected of me and have clarity as to the mission to complete those goals. My manager is someone that I am happy to work for, and I will go the extra mile to help him achieve his goals. This is the kind of leader that I want to be recognized as."

"If I had 50k, I would set up a post COVID job recruiting firm, helping individuals that were displaced due to the coronavirus. This would help people find businesses that are looking to reboot post COVID and match essential workers with relevant skill sets to companies in need."

"When a problem arises, the first thing I do is identify the problem. After learning about the problem, I try to discover the why for the problem. I dig deep into the frame of the problem and then look for solutions. Once the solution is found, I create a POA and take steps to rectify the problem. Once the problem is solved, I revisit the issue and plan to find ways to avoid the same problem in the future."

"My current salary would annualize to approximately 40k per year. I would like to take my relevant skill sets to Cintas, whereby I could maximize the compensation program, which to my understanding can earn you in excess of 60k per year."

"I have experience in time management and believe this is a strong skill set for me. I manage my time by being well organized and prepared by creating an up front environment where the tools necessary to do the job are laid out in advance. Prior to the events, I plan for obstacles up front, which include my busiest days, allowing myself to overcome challenges when they occur and achieve my goals."