On occasion, mistakes will happen and communication will be broken. Talk to the interviewer about a time that this occurred in the workplace. How did you resolve the situation?
"I recall one instance where I misread an email from one of my subordinates. The punctuation was incorrect and I read it in in a dire tone rather than in a positive one, as it was intended. After a tense conversation, the employee clarified her intention and it seems I was mistaken. She and I agreed to exercise verbal communication on a regular basis to avoid a similar situation from happening again."