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Changi Airport Group (Singapore) Pte Interview
Questions

31 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 31

The transportation infrastructure industry is ever-changing. At Changi Airport Group (Singapore) Pte we seek to hire individuals with a keen interest in what we do. How do you stay up to date on related current events?

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Changi Airport Group (Singapore) Pte Interview Questions

  1. 1.

    The transportation infrastructure industry is ever-changing. At Changi Airport Group (Singapore) Pte we seek to hire individuals with a keen interest in what we do. How do you stay up to date on related current events?

      The interviewer would like to confirm that you have a genuine interest in transportation infrastructure. Perhaps you read infrastructure related magazines, follow particular engineering journals or subscribe to an industry-related blog. Briefly share with the interviewer how you stay up to date on current events related to Changi Airport Group (Singapore) Pte Ltd..

      Rachelle's Answer #1

      "I am always interested in learning more about this industry and the changes that are taking place. Most frequently, I read Pavement Publications. There are also a couple of blogs that I follow including Transport Data and Transport Now."

      Rachelle's Answer #2

      "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. The most reliable source that I utilize is 'Transport Topics.' With that said, I love to learn about new resources. Would you mind sharing with me your favorite source for transportation-related news?"

  2. 2.

    We have many opportunities for career growth at Changi Airport Group (Singapore) Pte. Where do you see this position leading to in the next 5 years?

      Onboarding new employees is an expensive and time-consuming endeavor for any employer. Assure the interviewer that you see long-term career potential with Changi Airport Group (Singapore) Pte Ltd.. Research the company online to discover any opportunities for future growth. Perhaps they have multiple departments or locations. Where do you see yourself growing within Changi Airport Group (Singapore) Pte Ltd.? Be enthusiastic when you discuss your long-term career plans!

      Rachelle's Answer #1

      "My interest is to have a long-term and successful career within transportation infrastructure. I feel that this role with Changi Airport Group (Singapore) Pte Ltd. is a perfect next step in my career right now, but I also see room for future career growth here. You have a few leadership opportunities posted online. I read through the job description for those and am interested in working my way into a role like that with Changi Airport Group (Singapore) Pte Ltd. one day."

      Rachelle's Answer #2

      "I am looking for a long-term career opportunity within the transportation industry. I feel that this role with Changi Airport Group (Singapore) Pte Ltd. is a perfect step in my career now, and for the future. I see that you have operations management positions open. My dream would be to earn a leadership role with Changi Airport Group (Singapore) Pte Ltd. down the road."

  3. 3.

    Would you rather be considered a personable leader or a dynamic leader?

      This question can be a tough one because everyone wants to be liked and considered personable. However, being a dynamic leader can make you a proponent for change in the organization. A hiring manager is going to want to know that they are hiring a change agent for their organization vs. a friend for their employees.

      Rachelle's Answer #1

      "I do feel that I am a personable individual, but I won't always be everyone's cup of tea. I would much rather be a dynamic leader. As a dynamic leader I can ensure that the organization is benefiting from my presence and, at the same time, I can lead my team by example."

      Rachelle's Answer #2

      "If I had to choose, I would rather be a dynamic leader. People cannot deny the ways that you impact their life, regardless of how they feel about you."

  4. 4.

    When planning, how often do you create alternative scenarios to help you adjust to changing situations?

      Being able to problem solve and think outside the box when it comes to changing situations is a valuable skill set. Talk to the interviewer about your ability to create a variety of potential scenarios.

      Rachelle's Answer #1

      "I feel that it is a vital approach to create alternative scenarios in all situations. One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes."

      Rachelle's Answer #2

      "I try always to create 'what-ifs' because I know that plans change and fail. Plan B is always ready to go."

  5. 5.

    At Changi Airport Group (Singapore) Pte we work hard to foster a team- based environment. Do you get along with multiple personality types in a close-working environment?

      How you answer this question will reveal to the interviewer a lot about your personality and willingness to get along with others in a collaborative, team-based environment. Help the interviewer to see that you would fit well with the characters present at Changi Airport Group (Singapore) Pte Ltd..

      Give the interviewer an example of a time when you have worked with a range of personalities. This example could come from a previous work situation, your post-secondary experience, or even a volunteer opportunity.

      Rachelle's Answer #1

      "My current work situation is quite independent; however, I do volunteer on a weekly basis at the local homeless shelter. Every week there are new volunteers and new individuals with a range of needs. This experience has broadened my exposure a huge range of individuals. I am confident in my ability to work productively, and harmoniously, with multiple personalities in a close-working environment."

      Rachelle's Answer #2

      "I find myself getting along with most people at work. I appreciate diversity in the workplace! Everyone has something to offer using their unique qualities."

  6. 6.

    Because of the nature of our business at Changi Airport Group (Singapore) Pte we conduct background checks on all employees. Are you willing to comply?

      Most companies in the transportation infrastructure industry need to be very cautious about who they hire. There is a chance that much of the information you are going to access could be confidential and you may be assisting with the transport of dangerous goods. Assure the interviewer that you are most willing to comply with any form of background check they require.

      Rachelle's Answer #1

      "I am happy to comply with any background check required. My criminal record is clean as is my drivers' abstract. You can rest assured that if you hire me for this role with Changi Airport Group (Singapore) Pte Ltd., I will maintain a clean record."

      Rachelle's Answer #2

      "I fully understand why a complete background check is required in this field of work. I am happy to comply with any checks that you need to conduct."

  7. 7.

    How do you handle stress on the job?

      Are you someone who can handle stress on the job? How do you manage the stressful times? Talk to the interviewer about your ability to control pressure in the workplace.

      Rachelle's Answer #1

      "I handle stress very well, and when you call my references, they will attest to this fact. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress."

      Rachelle's Answer #2

      "Stress is part of any demanding job, and I embrace it to the fullest. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels."

  8. 8.

    How did you go about suggesting changes in your most recent company?

      The interviewer would like to see that you proactively go after what you want and that you will act as a positive change-agent when you see room for improvement in the workplace. The worst way to answer this question would be to say 'I didn't have the power to change anything in the organization, so I quit.'

      This question is not an opportunity to complain about your previous job or company! Think about personal changes you could make that would have made your job easier, improved your skills or furthered your education. You cannot change others, but there is always the option to upgrade yourself!

      Rachelle's Answer #1

      "My previous company did not allow for a lot of employee feedback or input so I chose to focus on ways that I could better my performance instead. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. They agreed and implemented my suggestion. I believe it's easier to 'do' rather than 'tell.' My example of performance improvement was what they needed to make some changes."

      Rachelle's Answer #2

      "That is a great question! I would have participated more in external company events. Life gets busy, but this is a great opportunity to network with your peers outside of the daily grind of business."

  9. 9.

    Changi Airport Group (Singapore) Pte puts a large emphasis on workplace safety and the health of our employees. How important is workplace health and safety to you?

      The interviewer wants to know that, if hired by Changi Airport Group (Singapore) Pte Ltd., you would enthusiastically contribute to their safety-focused workplace environment. Discuss the importance of safety, and what it means to you. You should also mention any health and safety related training you have taken. Any current certificates and tickets are helpful to bring with you to the interview.

      Rachelle's Answer #1

      "Workplace health and safety are critical topics to me. Without a healthy work environment, morale will be low which creates an environment that fosters accidents and low productivity. I have multiple safety-related tickets including X, Y, and Z. In my current position, I have had zero accidents in 3 years. If hired at Changi Airport Group (Singapore) Pte Ltd. you can be assured that I would exceed your safety expectations."

      Rachelle's Answer #2

      "Without safety in the workplace, there would be complete chaos. For that reason, I believe that it's the most important factor to consider when building a team, and creating workplace policy."

  10. 10.

    We have many competitors in this industry. Why do you specifically want to work for Changi Airport Group (Singapore) Pte?

      The interviewer wants to know that you have taken note of the workplace culture at Changi Airport Group (Singapore) Pte Ltd. and how they stand out from their competitors. Check out the company website, and any online reviews, to find a common theme that makes Changi Airport Group (Singapore) Pte Ltd. stand out from their competitors. Be prepared with specific examples from a recent news story or client reviews.

      Rachelle's Answer #1

      "I understand that you have a variety of competitors; however, I am most interested in working for Changi Airport Group (Singapore) Pte Ltd. because of your strong interest in client service, and employee safety. You have won multiple industry awards which tells me that you are an innovative and growth-minded organization. Your company is forward-thinking and progressive. I would be delighted to work at Changi Airport Group (Singapore) Pte Ltd.."

      Rachelle's Answer #2

      "While researching Changi Airport Group (Singapore) Pte Ltd. and the local market I did see that there are a few competitors in our area. What stood out to me was the enthusiasm of your team when I first applied here, and also the fact that you recently won the coveted Transportation Leadership Award. In addition to all of this, I see that Changi Airport Group (Singapore) Pte Ltd. puts an important focus on carbon footprint. All of this makes you stand out from your competitors."

  11. 11.

    What questions do you have for me?

      It's always a great idea to have questions ready for the interviewer. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site!

      Here are some sample questions:

      - When would you like to have this position filled?
      - How long has this role been vacant?
      - Is this a replacement search or a newly created role?
      - What is your favorite part about working here?
      - What is the company's primary goal for this position in the next 12 months?
      - Is there anything from my background and experience that I can clarify for you?
      - What do you see as the biggest change in this industry over the past 3 years?
      - Is there any reason why you would not hire me?

      Rachelle's Answer

      "Thank you for asking - I do have a few questions. What is top of mind when it comes to filling this role? Also, what types of career growth opportunities would follow this position? And lastly, do you have internal candidates who are also interviewing for this position?"

  12. 12.

    List the top 3 skills that you have acquired in your last role.

      You have likely gained many valuable skills in your career. Share with the interviewer which skills you value the most. Be sure to include capabilities that will potentially benefit this potential new employer.

      Rachelle's Answer #1

      "In the past few years I was able to upgrade my education while still working full time. The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel."

      Rachelle's Answer #2

      "Here are some transferable skills that you may have acquired along the way:

      - Leading a team
      - Intricate problem solving
      - Particular software experience
      - Organizational training
      - Time management
      - Self-motivation
      - Listening skills
      - Written communication
      - Verbal communication
      - Giving presentations
      - Training new hires
      - Hiring or on-boarding
      - Research"

  13. 13.

    What experience do you have using team-based messaging applications?

      There are many options for communication software and messaging applications. Give the interviewer a brief overview of the apps you have experience using and assure them that you can learn their internal system, should it be new to you.

      Rachelle's Answer #1

      "I have used a variety of team-based messaging applications. I am best versed in Brosix, AOL Instant Messenger, and Freedcamp. No matter which system you use I am sure that I can pick it up very quickly."

      Rachelle's Answer #2

      "My current company does not utilize any team-based messaging applications, but I am familiar with the team and project-based management programs such as Trello and Wrike."

  14. 14.

    Tell us about the last time that you undertook a project that demanded a lot of initiative.

      This interview question allows you to demonstrate your ability to be a self-starter. Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. Include details of your project timeline, which you led, or what you had to teach yourself for the project to be successful. Be sure to complete your answer by telling the interview what the outcome was.

      Rachelle's Answer #1

      "We recently had a big project within our work center. No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. We completed the project three days ahead of schedule."

      Rachelle's Answer #2

      "I would say that I have a demanding task or project, nearly every day. I am self-driven and have no problem taking the initiative to get the job done. Just yesterday I headed up the installation of a new software module. It was tedious work, but I knew the result would be worth the time and effort."

  15. 15.

    Tell me about your post-secondary education and how it relates to this position with Changi Airport Group (Singapore) Pte.

      Talk about your education experience and be sure to highlight any areas of excellence. Perhaps you earned individual awards, accolades, or scholarships. If so - be sure to mention those achievements as well!

      Rachelle's Answer #1

      "I completed my Engineering degree in 2011 from University of Florida. I am proud of my 3.90 GPA. I worked very hard! My biggest take away from my post-secondary experience is my knowledge of public infrastructure as well as the project management skills that I acquired. My high grades and great discipline will make me a strong fit for this role with Changi Airport Group (Singapore) Pte Ltd.."

      Rachelle's Answer #2

      "If you do not have any post-secondary experience to talk about, then you can certainly discuss any on-the-job training you've completed including workshops, courses, and certifications.

      "The bulk of my industry related education has been on the job training. This training includes topics on transportation management, government policy and workplace safety."

  16. 16.

    Do you have more experience working within the public or private sector of transportation? Which do you prefer?

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  17. 17.

    At Changi Airport Group (Singapore) Pte we put a lot of emphasis on continued education. If you could take any course related to our business, what would you choose?

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  18. 18.

    Tell me about your greatest work related accomplishment.

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  19. 19.

    Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally?

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  20. 20.

    Have you progressed in your career as you have expected?

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  21. 21.

    What type of work environment allows you to be the most productive?

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  22. 22.

    How do you manage a large workload?

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  23. 23.

    When have you used an inventive method to stretch company resources beyond the normal level?

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  24. 24.

    If you were given a choice, which work related task would you leave for last? Why?

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  25. 25.

    Have you ever been advised by a fellow employee or supervisor to lie about a situation? How did you handle this ethical dilemma?

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  26. 26.

    Tell me about a responsibility in your former or current position that you really enjoyed.

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  27. 27.

    How do you respond to feedback?

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  28. 28.

    Do you demonstrate leadership qualities even when you are not in a leadership role?

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  29. 29.

    Would you consider yourself a creative person?

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  30. 30.

    What is your current salary?

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  31. 31.

    Tell me about a time when you had to work with a difficult person. How did you handle it?

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