1. When have you had to adapt to change?
2. I have worked with Chanel for 12 years now. What questions do you have for me?
3. At Chanel, we prefer to hire those dedicated to their professional growth. How do you plan to grow your career this year?
4. At Chanel, we like to promote from within whenever possible. Where would you like to see your career grow over the next 3-5 years?
5. At Chanel we like to keep our employees motivated on the job. What causes you to feel dissatisfied in your job?
6. In your opinion, what is the biggest difference when it comes to selling low-end and high-end products?
7. What would you do if a client asked you about a product or service and you were unsure of the answer?
8. How do you handle difficult situations or challenging clients?
9. Working for a fine retailer is often much like owning your own business. How have you shown initiative in building your business, or client base, in the past?
10. How do you think we can be more innovative at Chanel?
11. Would you consider yourself a creative person?
12. At Chanel, we are looking for team members who will treat every customer like they are the most important customer in the world. Tell me about your customer service skills and how you will uphold this value if hired.
13. Are you applying for any other jobs?
14. Do you feel performance should be rewarded over experience?
15. How often did you call in sick at work in the past year?
16. Tell me something about yourself that I wouldn't know from reading your resume.
17. Why do you want a career with Chanel?
18. What is the most expensive product or service you have ever sold?
19. Do you personally own any of our product? What is your favorite product from Chanel?
20. Do you have any formal sales training or certifications?
21. At Chanel, we pride ourselves on our high-end products. Walk me through your experience selling high-end products.
22. Tell me about your experience in training and coaching others.
23. At Chanel, we like to reward our best employees. How do you feel about performance incentives?
24. We have peak seasons in the fine retailer industry such as Christmas and Valentines Day. Are you able to work overtime, weekends, and evenings during those times?
25. How do you prioritize and manage your workload in a fast-paced retail environment?
26. At Chanel we always seek to hire top performers. Tell me about your past three years' sales targets and results.
27. At Chanel we keep a close eye on product performance and sales. Are you accustomed to positions where you are responsible for a particular sales target each week?
28. At Chanel, we always take our appearance and professionalism seriously. How do you feel about adhering to a code of ethics, including rules surrounding your work wardrobe?
29. How do you stay up-to-date with the latest fashion trends and developments?
30. What are your salary expectations?
31. What kind of people do you enjoy working with?
32. Collaboration is important to us at Chanel. How do you motivate your fellow team members?
33. At Chanel we have had concerns with employee theft. What would you do if you caught a coworker stealing?
34. Tell me about a time at work when your integrity was challenged. How did you handle it?
35. What would you do if you witnessed a customer trying to steal a product?