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Carters Interview
Questions

30 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 30

What do your team members think of you as the team leader?

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Carters Interview Questions

  1. 1.

    What do your team members think of you as the team leader?

      It is essential to be aware, and honest, about your strong points and shortcomings when it comes to your leadership skills. Talk to the interviewer about what you honestly feel your team would say about your leadership skills.

      Rachelle's Answer #1

      "I often ask my team members for feedback on my leadership skills. The points that consistently come up are that I am a clear communicator and that I am approachable. One thing that I could work on would be my ability to be more concise in my direction, but I have been working on that and feel that I have improved significantly. "

      Rachelle's Answer #2

      "I hope that my team sees me as a positive example, whether I am in a leadership role or not. I enjoy teaching and guiding others so I believe they would say that I am a collaborative leader who values mentorship."

  2. 2.

    Tell me about the inventory software you have worked with. Are you familiar with the programs we use at Carters?

      Direct experience with the exact software or programs used at Carters, Inc. may not be a "must-have," but do take some time to find out which programs they use, and discover how your technical skills may be a match.

      If specific technical skills are essential for the success of this role, the desired skills will be listed in the job description. Be sure to ask the interviewer if they want to see any specific technical skills. This question will allow you to overcome any objections the interviewer may have later regarding your exposure to their particular programs.

      If you have the right experience: "I see from your job description that you are looking for experience in program X, Y, and Z. I have used all three of these programs for the past five years and would rate myself as an intermediate level user. Are there any other technical skills that you desire?"

      Rachelle's Answer #1

      "must-have,"

      Rachelle's Answer #2

      "If you do not have the exact technical experience, they are seeking: "I am a fluent user in program X which is very similar to program Y. I am also an expert user of Excel and most other Microsoft programs. Are there any other technical skills that you desire?"

  3. 3.

    How did you bring value to your last position?

      This question is similar to 'Why are you the best candidate?' Think about the strengths and skills that made you an asset in your last position. Maybe you influenced changes that saved the company money. Perhaps you were the top grossing sales person on the floor. Think of your strengths in action! If you are reliable, talk about how consistent your work has been and how you are in constant support for coworkers. If you have a strong work ethic, share how you accomplished a project in the midst of harsh obstacles.

      Rachelle's Answer #1

      "There were several ways I was able to bring value to my company. First, I successfully passed each sales goal in my department. Second, I was able to motivate other members of my team and share my sales techniques with them. Third, I introduced two new procedures to the sales manager that helped us eliminate employee idleness between sales calls."

      Rachelle's Answer #2

      "I bring value to my current position by being a knowledgeable and reliable employee. I bring a great attitude to work every day and am always open to teaching new employees as well."

  4. 4.

    At Carters we have employees from all branches of manufacturing including food, chemicals, textiles, machines, and equipment. What type of experience best defines your background or specialty?

      This question is designed for the interviewer to draw out any transferable skills you may have. Take a few minutes to walk the interviewer through your background. Be sure to highlight any experience in manufacturing, whether or not the industry is a direct fit with what Carters, Inc. does.

      Rachelle's Answer #1

      "My previous employers have focused on food manufacturing; however, I am very familiar with many of the processes that transfer to the chemicals manufacturing industry. My safety training, as well as my machinery experience, will be a major asset to your company, should you choose to hire me."

      Rachelle's Answer #2

      "I am newer to the manufacturing industry so feel that I could quite easily land on my feet in a multitude of focus'. If I could choose one particular area that I was most passionate about, I would prefer to work on the machining side."

  5. 5.

    If you could start your career over again, what direction would you take?

      A hiring manager will be able to tell a lot about your personality by learning about your other career interests. If you could do anything over, what would you do, and why?

      Rachelle's Answer #1

      "I certainly do not regret the direction I have taken my career; however, if I had to start over in a new direction completely I would likely pursue my Degree in Education and become a teacher. Both of my parents were teachers, and they seemed to have a very fulfilling career. I enjoy coaching and leading others so, any tasks in my current career that related to these skills, are very welcome."

      Rachelle's Answer #2

      "I am not one for regrets or looking back; however, if I could change anything about my career path, I would have been more aggressive in my path to leadership earlier on."

  6. 6.

    What was your greatest cost-cutting measurement you accomplished at your previous employer?

      If you are in a management type of role, you will often be asked to keep your eyes open for cost-saving opportunities. Assure the interviewer that you are capable of understanding the importance of this practice and give a strong example of a time when you have done so.

      Rachelle's Answer #1

      "I have been able to present cost-cutting suggestions many times to my previous employer. The one that I feel had the biggest impact was when I suggested additional warehouse staff. We had three various shifts and still an average of 100 hours of overtime per week. I presented to my employer that we hire one more warehouse employee for each shift, keeping the hours to just 120 regular vs. 100 hours of overtime pay (@1.5x) This recommendation saved the company $31,000 per year. They implemented this change across 15 warehouses the following year, amounting to nearly half a million dollars in savings per year."

      Rachelle's Answer #2

      "The greatest cost-cutting measurement that I accomplished at work was through new suggestions for theft prevention. Since we implemented some of my suggestions our loss, due to theft, has decreased 12%."

  7. 7.

    How competitive are you?

      Being a competitive person is an excellent thing if you are appropriately competitive in the workplace. Assure the interviewer that you have a tremendous competitive edge when necessary but are still able to balance that competition healthily.

      Rachelle's Answer #1

      "I think that on a scale of 1-10, I would rate myself as a 7 when it comes to being competitive. I love a great competition in the workplace when it comes to sales goals and breaking through last years' numbers. I am not competitive to the point that it would hurt my team or colleagues."

      Rachelle's Answer #2

      "I am not overly competitive when it comes to my ego. My competitive nature kicks in when I have a deadline to meet or a client who wants to be impressed by my level of work and service."

  8. 8.

    Why are you the best candidate for us?

      Bragging about yourself in an interview can be tough to do, but this is your time to shine! Which characteristics and career accomplishments have made you a stand-out candidate? Perhaps you have received some academic awards or have been given individual accolades in your most recent position. There is nobody like you, and now you need to express that to the interviewer.

      Rachelle's Answer #1

      "I am the best candidate for you because I have a consistent history of exceeding my targets and goals for the past three years. I have been promoted two times in the last year which is nearly unheard of in my current company. In addition to these successes, I have excellent cold calling skills which I will put to work immediately after being hired by your company."

      Rachelle's Answer #2

      "I'm qualified and passionate about your cause. I am excited about the idea of delivering value to your organization and will hustle for the opportunity to go above and beyond for your organization."

  9. 9.

    We have had concerns with employee theft recently. What would you do if you caught a coworker stealing? co-worker stealing?

      Some businesses have trouble with employee theft, and they need to make sure that they are hiring someone who is honest and trustworthy. Talk to the interviewer about the steps you would take if you caught a co-worker stealing.

      Rachelle's Answer #1

      "I am sure that you have an internal policy for employee theft so I can assure you that I would follow the required steps to report the theft. I am a trustworthy person with a strong track record of honesty with my previous employers."

      Rachelle's Answer #2

      "If I caught an employee stealing, I would report the incident immediately. As a previous manager, I understand the value of employee honesty."

  10. 10.

    Workplace safety is incredibly important to us at Carters. What kind of safety training do you have?

      Chances are, your safety training is listed on your resume. The interviewer is looking for a brief overview of your safety training. Take a few minutes to walk them through your experience. Also, if you have any statistics to share on your safety record, this is a great time to discuss those successes.

      Rachelle's Answer #1

      "Just this year I renewed my safety training in X, Y, and Z. My current company was rigorous on safety, so I come from a strong environment where safety always comes first. I was the first production supervisor to have an accident free year which is something that I am proud of."

      Rachelle's Answer #2

      "I am new to my career, so I have not completed many noteworthy safety courses yet. I am CPR, and First Aid Certified and have taken Fall Arrest training. Could you share with me the courses that you feel I need so that I can gain a head start in the on-boarding process?"

  11. 11.

    What steps do you take when you have to make an immediate decision without all the relevant information?

      Sometimes we have to make decisions without all of the pertinent information at our fingertips. The interviewer wants to know that you are capable of taking educated guesses and that you are confident enough in your abilities that you can make a good decision without all pieces of the problem being present.

      Rachelle's Answer #1

      "When I need to decide without all of the information present, I weigh the pros and cons and come up with a solution that makes the most sense. Common sense can take you a long way! Next, I may ask the opinion of someone I trust to see what they think. Even though I trust my decision-making ability, I still think it's important to get a second opinion when it comes to situations involving money or decisions that make a significant impact on others."

      Rachelle's Answer #2

      "I am a strong believer in following my gut, and for the most part, it has not steered me wrong. I try to gather as much information as possible, but when all of the pieces are not accessible, I assess the situation using my prior knowledge of similar situations, and I follow my intuition. If I'm not certain or feel conflicted, I don't hesitate to bring in another person or persons to help me come to the best, most effective decision."

  12. 12.

    At Carters we put great pride into the quality of our products. In your opinion, what do we do best?

      When a company takes great pride in the quality of the products they manufacture, they want to know that the individuals they hire are passionate about quality as well. Show the interviewer that you have invested some time in getting to know the products at Carters, Inc..

      Rachelle's Answer #1

      "I can certainly see the pride that this company puts into the products you manufacture. After researching your range of products, I believe that you have the biggest market strength because you keep so much of your work local."

      Rachelle's Answer #2

      "From my experience, so far, I feel that Carters, Inc. is fantastic when it comes to how you treat your employees. Happy employees will put out great products. A healthy workplace culture is a great way to stand out!"

  13. 13.

    What experience do you have using team-based messaging applications?

      There are many options for communication software and messaging applications. Give the interviewer a brief overview of the apps you have experience using and assure them that you can learn their internal system, should it be new to you.

      Rachelle's Answer #1

      "I have used a variety of team-based messaging applications. I am best versed in Brosix, AOL Instant Messenger, and Freedcamp. No matter which system you use I am sure that I can pick it up very quickly."

      Rachelle's Answer #2

      "I have not used team-based messaging applications in my past positions; however, I am very technically savvy and experienced with multiple programs such as A, B, and C. I look forward to learning your systems as well!"

  14. 14.

    Carters works with some very well-known and respected brands. How will you do your part to contribute to our strong reputation?

      This question is designed for the interviewer to find out if you have researched Carters, Inc. before your interview and also to see if your customer service philosophy matches their company values.

      Be sure to research the brands that Carters, Inc. works with, or represents. Of those brands, discuss with the interviewer the ones with which you are most familiar. If something about them stood out to you during your research, be sure to mention this.

      Next, assure the interviewer that you are capable of upholding their strong reputation through your morale and customer service expertise.

      Rachelle's Answer #1

      "Part of the reason why I applied to work here is that of your impeccable industry reputation. The biggest brands that you work with are some of the brands that I currently work with already so if you hired me; you would be hiring someone with an applicable background. I would uphold your strong reputation by continuing to bring dedication and deep product knowledge to the job."

      Rachelle's Answer #2

      "I plan to do my part in upholding your reputation by bringing my absolute best to work every single day. I will treat your customers, vendors, and suppliers with utmost professionalism and respect."

  15. 15.

    At Carters we prefer to hire individuals who are invested in their professional development. Walk me through any industry related coursework you have attended.

      The interviewer would like to know if you have taken any formal education and training related to their industry. Your reply will help the interviewer to assess your commitment to Carters, Inc. and their industry.

      Rachelle's Answer #1

      "I have taken a variety of coursework related to the manufacturing and engineering industry. In addition to my Bachelor's degree in Engineering, I also have a Project Management certificate. I am fully dedicated to forging a strong career in this field and look forward to bringing my knowledge to work for Carters, Inc."

      Rachelle's Answer #2

      "The majority of my training is in leadership and human resources within a manufacturing environment. I appreciate that Carters, Inc. takes an interest in professional development because that aligns nicely with my plan to further my knowledge in safety and training for factory environments."

  16. 16.

    We want you to find a fulfilling career with Carters. Where could you see yourself 5 years from now?

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  17. 17.

    List for me the machinery that you are most accustomed to operating.

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  18. 18.

    At Carters we manufacture thousands of SKU's. How do you plan to learn about our product range?

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  19. 19.

    Carters manufactures a multitude of products. Which to you think is our best seller?

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  20. 20.

    When do you best demonstrate yourself as a leader?

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  21. 21.

    What decisions did you routinely make in your last position?

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  22. 22.

    How would you describe your relationship with your customers or clients?

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  23. 23.

    Do you ever used your sense of humor to diffuse a situation at work?

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  24. 24.

    What challenges are you looking for in this position with Carters?

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  25. 25.

    List the top 3 skills that you have acquired in your last role.

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  26. 26.

    How can we motivate you on the job?

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  27. 27.

    How do you deal with a coworker when they stand in the way of your progress at work?

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  28. 28.

    What are your salary expectations?

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  29. 29.

    If you had a co-worker call in sick and you were asked to take over their project requiring overtime from you, how would you react? Where do you draw the line when it comes to being a team player?

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  30. 30.

    Why were you fired or let go from your last job?

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