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Care Ambulance Service Interview
Questions

30 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 30
Patient care requires a strong amount of compassion. Do you consider yourself a compassionate person?
***Note: We do not have professional answers for this career***
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1.
Patient care requires a strong amount of compassion. Do you consider yourself a compassionate person?
To succeed in the healthcare services industry, you should have a substantial level of compassion for your patients or customers. Talk to the interviewer about the compassionate qualities that you possess. How would you rate your level of empathy for others?

Some ways to describe yourself could be:

- Understanding
- Warm-hearted
- Empathetic
- Responsive
- Charitable
- Tender-hearted

Rachelle's Answer #1
"I understand that compassion is one of the top qualities that I need to bring to the workplace, being in the healthcare services profession. I consider myself a very compassionate individual. I am warm-hearted, responsive to my patients' needs, and always empathetic."
Rachelle's Answer #2
"Yes, I most certainly consider myself a compassionate person. I take the opportunity to understand and help others whenever possible. While attending university, I spent a lot of time volunteering at a local hospice - not only for the added experience but also to give back to others. I look forward to continuing this level of compassionate care with your organization."
Anonymous Answer
"I do consider myself a compassionate person. I am warmhearted, understanding, and always empathetic. I have often been told that I was in the wrong profession and that I would be successful in healthcare. This is part of the reason why I am here today."
Rachelle's Answer
These are great descriptors of a compassionate person (warmhearted, understanding, empathetic)! Very good answer.
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2.
At Care Ambulance Service we seek to hire individuals who display a keen interest in the healthcare arena. Would you consider yourself dedicated to a career in healthcare services?
Assure the interviewer of your dedication to a lucrative career in the healthcare services industry. The hiring manager would like to know that this position fits into your long-term plan and that, if hired, you would stay with Care Ambulance Service Inc. as long as possible.

Rachelle's Answer #1
"I dedicated my entire career to the healthcare services field. I find it incredibly rewarding and interesting because I get to help others, and every day brings new challenges! One of the reasons I applied for this role with Care Ambulance Service Inc. is because I can see a long-term fit here. I plan to work in the healthcare segment for my entire career."
Rachelle's Answer #2
"I know this career can take a toll on personal life, and I understand that while it can be more-or-less sustainable, it's more than just a job for me. So far, I have dedicated my entire adult life to this career. I have shadowed numerous professionals and have worked in multiple clinics. I know this is the right career for me."
Anonymous Answer
"This isn’t just something that I want to do, but it is something that I want to be. The healthcare profession is constantly evolving, and the opportunities are endless. Being an EMT is only the beginning, and I can’t wait to grow and evolve within Care and within the industry."
Rachelle's Answer
Perfect! Great revision :)
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3.
In the healthcare services industry there are many emotions in a day. Have your emotions ever been in the way of your productivity?
The interviewer wants to know if you consider yourself to be an emotionally driven person. Talk to the interviewer about your emotions and if they have ever affected your productivity at work.

Keep in mind - almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation. If you are passionate, you could choose to refer to yourself as:

- Expressive
- Communicative
- Open
- Unreserved

Rachelle's Answer #1
"Everyone is emotional to a certain degree, and I would consider myself kind-hearted and open. A career in healthcare can be emotional at times; however, I choose to focus on the positives. For instance, - if we are close to losing a patient, I will focus on positive memories rather than the illness. This mindset has consistently allowed me to continue with a productive shift, no matter the emotions that come my way. "
Rachelle's Answer #2
"This is a great question. I think the right answer is, 'of course, but not for long'! We've all had those severe cases. A child dies, or you have to give someone a cancer diagnosis. It's professional to take a few minutes after an encounter like that and let those emotions come and go. I cope with these emotions by telling myself that it's not my story, its the patient's story. I think it's okay to be moved by someone else's experience, but I don't need to make it mine."
Anonymous Answer
"I think the answer to this question is yes but not for long. I think you should allow yourself a moment to process the situation and work through the emotions. Once you recognize that these are not your burdens to carry, you can let them go and send love and light to those who were greatly affected."
Rachelle's Answer
Avoid making 'you' statements, replacing them with 'I' statements. This will make your response sound more personal and less detached. Sending love and light to those greatly affected sounds like a tragic situation rather than a hiccup in productivity. I have provided a revision below.
"Yes, my emotions have been in the way before, but not for long. I allow myself a moment to process the situation and work through my emotions in a professional manner. Once I can recognize that these are not my burdens to carry, I can let them go and move on from the situation."
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4.
Tell me about your healthcare related education and training.
Walk the interviewer through your formal post-secondary education as well as any on the job training. Talk about your most positive take-away's from your post-secondary experience and be sure to tie in how that experience will help you succeed in this position.

Rachelle's Answer #1
"I have a nursing degree as well as additional on the job training within clinical research. I feel that my nursing education opened up many potential industry-related avenues for me. I graduated top of my class and completed a valuable internship with 'XYZ Health Services.' All of these experiences have helped prepare me for success in this role with Care Ambulance Service Inc.."
Rachelle's Answer #2
"I did my undergraduate in chemistry and medical school at St. George's University. I loved surgery, so my electives were in general surgery, trauma epidemiology, and orthopedics. I'm happy to be moving on to more responsibility as a resident. I have had some amazing mentors, and I found that I could perform with some different teaching styles."
Anonymous Answer
"I attended EMT Gateway School. I graduated top of my class in May of this year. I was able to observe and assist with vitals during my two ride alongs, with one of them being with Care. I feel that these experiences have helped prepare me for the position I am applying for today"
Rachelle's Answer
These are great experiences to mention! Already having experience with Care could be a great foot in the door, as is graduating top of your class.
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5.
At Care Ambulance Service we take pride in our great relationships with clients, vendors, coworkers, and patients. Do you consider yourself to be a strong relationship builder?
Assure the interviewer that you would treat everyone at Care Ambulance Service Inc. with great respect and a positive attitude. Discuss the ways that you would build strong and healthy relationships if hired.

Some ways to build strong relationships in the workplace:

- Have strong follow-up habits
- Offer sincere conversation
- Get to know people on a personal level
- Be trustworthy
- Avoid gossip
- Offer mutual respect
- Be mindful of your actions
- Compliment others
- Be positive
- Be a strong listener

Rachelle's Answer #1
"I have earned compliments on my relationship-building skills. I like to get to know people and ask them questions about themselves. Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. I consider myself to be a strong relationship builder and take pride in my 'people skills'. Rest assured, I would be a great ambassador of positive relationships for Care Ambulance Service Inc.."
Rachelle's Answer #2
"I am happy to hear that Care Ambulance Service Inc. values long-term relationships. This fact is a bonus for me, and it's one of the reasons I chose to work in the medical field. I like working in an industry where genuine care is valued. Healthcare is not a place for gimmicks because health is precious and irreplaceable. I've had success in university and my internships by focusing on building a reputation for consistency and followup. What you describe is a good fit for me, and I'd like to represent a company that wants to create long-term sustainable partnerships."
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