40 Cardinal Health Interview Questions & Answers
Below is a list of our Cardinal Health interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Behavioral
1. What is your first reaction when you make an error on the job?
Why the Interviewer Asks This Question
How you react to an error made in your work will tell your interviewer a great deal about you and the integrity you would bring to their team. As integrity is Cardinal Health's top core value, your interviewer must ensure that any new team member they hire has the highest degree of honesty and integrity.
Written by Krista Wenz on April 15th, 2023
How to Answer
First and foremost, your interviewer is looking to hear that you have accountability for your actions and that you can own up to a mistake. Since they know any person they interview for the role is human and has undoubtedly made a mistake on the job, it would be great if you could give an example of a time when you took accountability for your actions. While you briefly describe your error, focus your answer on the actions you took to rectify the problem and focus on how you communicated to others while taking action. Then, let the interviewer know what you learned from your experience so as not to make the same mistake in the future.
Written by Krista Wenz on April 15th, 2023
Entry Level Example
"My first reaction when I make a mistake is disbelief. I pride myself on my attention to detail and on producing error-free work. If I do make a mistake, I own up to it and immediately fix the error. If my error impacts any of my colleagues, managers, or customers, I let them know what happened and how I will resolve the error. Everyone is human and makes mistakes, it is just being honest about it that I find to be the most important."
Written by Krista Wenz on December 3rd, 2022
Answer Example
"My first reaction when I do something wrong at work is to own it. How can anything be repaired if nobody even has a chance to fix it on time? That would be my line of thinking if a mistake were to occur here on the job at Cardinal Health. Last year, I had a customer contact me that had the wrong product delivered. I immediately went into our CSR to confirm that the correct product was entered by me. Looking back at email conversations, I had put in the wrong product. I assured the customer that I would next day airship the correct package, talked to my manager, and made it happen that day."
Written by Rachelle Enns on December 3rd, 2022
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Throughout this process, I maintain open and transparent communication with my colleagues and supervisors, keeping them informed about the situation and the steps being taken to address the error. I believe that it's important to learn from each mistake and use it as an opportunity for growth and learning. By doing so, I aim to continuously improve my skills and performance in the lab."
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Behavioral
2. What are your strengths you would bring to this team at Cardinal Health?
Why the Interviewer Asks This Question
As your interviewer asks you to discuss your skills and personality traits throughout your interview, they'll ultimately want to know your strengths and how they will benefit the team if hired. Think of the personal strengths that make you excellent at your job. Advantages can be skills or qualities that help you overcome difficult circumstances or accomplish challenging tasks. In a work context, your strengths will help you complete your to-do list, understand client needs, and help you to apply what you have learned in your training. Talk to the interviewer about a couple of your strengths and why those will help you to be successful in this role.
Written by Krista Wenz on April 14th, 2023
How to Answer
You want to be aware of not giving a canned answer that other candidates will provide. Instead, you should discuss your unique strength with some information to support those strengths. Some great strengths to mention are
- Communicative
- Loyal
- Collaborative
- Tech Savvy
- Flexible in Schedule/Availability
- Persistent and Determined
- Eager for Knowledge/New Skills
Written by Krista Wenz on April 14th, 2023
1st Entry Level Example
"My greatest strengths I would bring to Cardinal Health are my communication, leadership, and interpersonal skills. I have excellent verbal and written communication skills and can explain complex terms in easy-to-understand terms. I have led many diverse groups at work and in a volunteer capacity, and have exceptional listening skills. I have over ten years of experience honing these skills in my profession."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"I think my strengths are in my perceptiveness and ability to be observant of the needs of others. These strengths are part of what makes me an excellent performer in a client-facing role and could greatly benefit your team here at Cardinal Health."
Written by Ryan Brunner on May 16th, 2022
2nd Answer Example
"I am not sure what others would pick, but I feel that my strengths are my dedication, determination, and ability to build long-lasting and trusting professional relationships."
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Behavioral
3. When have you shown great integrity at work?
Why the Interviewer Asks This Question
As you researched Cardinal Health during your application and interview preparation process, you saw the company's number one value is integrity, which they define as holding themselves to the highest ethical standards. Your interviewer must be assured that you would hold yourself to the highest ethical standards if chosen for the position.
Written by Krista Wenz on April 14th, 2023
How to Answer
Integrity comes from honesty and consistent moral values. Talk to the interviewer about how you have shown workplace integrity throughout your career. Some examples include:
- Respecting the privacy of coworkers in private conversations
- Always communicating honestly
- Taking responsibility for your actions
- Keeping your promises
- Supporting your company's values
- Acknowledging your coworkers and managers when they perform high-quality work
- Being dependable and trustworthy
Written by Krista Wenz on April 14th, 2023
1st Entry Level Example
"I always show great integrity at work and in my personal life. My friends and colleagues know when I say I am going to do something, I do it. I have a strong moral compass and always treat my colleagues, managers, and customers with the utmost respect. I am honest, dependable, and reliable and look forward to this opportunity to prove my integrity with Cardinal Health."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"In my last position, I was responsible for the cash deposit on a daily basis. There was never a discrepancy, in the four years that I worked there. I best show my integrity by being a consistently reliable employee."
2nd Answer Example
"Always! Honesty and integrity are two values at the center of my being. I like to think I practice this in the workplace by always doing the right thing by the company, its customers, and its people and I'd look forward to bringing my high sense of integrity to the Cardinal Health team and your customers."
Written by Ryan Brunner on May 16th, 2022
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Behavioral
4. Why would it be important for you to develop great relationships with your coworkers here at Cardinal Health?
Why the Interviewer Asks This Question
At Cardinal Health, interdepartmental teamwork is the key to the organization's success. Your interviewer must be assured that any candidate they hire to join their team prioritizes teamwork and respectful relationships with colleagues. This question allows you to describe why this concept is important to you.
Written by Krista Wenz on April 14th, 2023
How to Answer
This answer may seem obvious because enjoying your time with coworkers is sometimes the best part of the job! If you aren't a naturally social person, this question may seem more challenging to answer. Talk to the interviewer about how you develop relationships with coworkers when you start a new job. Think about what has been important to you about the relationships with your colleagues throughout your career and discuss how you would build trusting relationships from your first day on the job.
Written by Krista Wenz on April 15th, 2023
1st Entry Level Example
"I am very much a people person and value my relationships with colleagues. We spend so much of our life with each other that it is important to get to know them on a more personal level. I have made friends at every job I have worked at, and it's nice to have someone you can bounce ideas off and vent if it's a stressful day. I am sure I would have no trouble developing great friendships here at Cardinal Health if offered the position."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"I value my relationships with my coworkers because we support each other and make each other laugh when the work environment becomes intense. I have a coworker that I eat lunch with every day. We've helped each other out by simply listening to what's going on in each other's lives. It's nice to have colleagues who understand you on a personal level."
2nd Answer Example
"To accomplish anything in a job, you need your team members. Your team members are who you rely on to get a project done. You will often call them in when you need advice, or to help pick up the slack when you're in a pinch. If you don't have a good rapport with your co-workers, it can limit your ability to be great at your job."
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Behavioral
5. How will you earn the trust of your coworkers from the first day on the job here at Cardinal Health?
Why the Interviewer Asks This Question
The interviewer at Cardinal Health would like to know how you can win your new coworkers over if hired for this role. Building trusting relationships from day one on the job will prove your ability to be a teammate full of trust and integrity. When coworkers do not trust those they work with, it can cause employee morale to drop and create internal issues. Your job in the interview is to assure the interviewer you will have no problem earning the trust of your coworkers based on past performance.
Written by Krista Wenz on April 15th, 2023
How to Answer
Talk to the interviewer about how you plan to earn the trust of your new coworkers should you be offered the position.
Here are some ideas on how to build trusting relationships with your coworkers:
- Show common courtesy. Say hello, hold the elevator door, bring coffee now and then
- Be respectful in your communication, avoid over-cc'ing unnecessarily in emails
- Avoid being a distraction, and respect the use of their time
- Respect their personal space and the line between work life and personal life
- Always ask if they have time before diving into a conversation
- Try to find the answer to your questions before running to ask a manager or coworker
- Connect with them on LinkedIn but avoid more personal social media platforms
- Treat everyone the same, regardless of their job title
- Do not complain about your job to your coworkers
- Reach out to new employees and make them feel comfortable
- Own up to your mistakes and fix them
- Be timely with your follow-ups and meet your deadlines
Written by Krista Wenz on April 15th, 2023
Entry Level Example
"The best way to earn the trust of my coworkers is to be helpful, always do what I promise, and be honest with them at all times. Strong relationships have to be built on these principles."
Written by Krista Wenz on December 3rd, 2022
Answer Example
"If I were fortunate enough to join Cardinal Health, my new colleagues would find out quickly that my word is my bond. I always follow through on my word and communicate openly. My communications are open, honest, and transparent. I'm also a firm believer in accountability and I never hesitate to own up to my mistakes. Throughout my career, my colleagues have always found these qualities to be trustworthy."
Written by Ryan Brunner on May 16th, 2022
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Behavioral
6. How competitive are you, and how would that translate to this role at Cardinal Health?
Why the Interviewer Asks This Question
The pharmaceutical and medical supplies distribution industry is a dog-eat-dog world, where competition continuously seeks to take Cardinal Health's business away. Your interviewer would like to know if you have a competitive spirit and if you would bring it to this role in a healthy and productive manner.
Written by Krista Wenz on April 15th, 2023
How to Answer
Being a competitive person is an excellent thing if you are appropriately competitive in the workplace. Assure the interviewer that you have a tremendous competitive edge when necessary but can balance that competition healthily on the job. If possible, discuss where your competitive nature stems from and talk about any prior roles that required a competitive edge. Then, explain how that competitive nature will transfer to the position you are interviewing for.
Written by Krista Wenz on April 15th, 2023
Entry Level Example
"I am a highly competitive person. From a young age, I played competitive sports, which taught me how to be an excellent team player and a good sport. My competitive spirit would translate nicely to this role at Cardinal Health, as I always strive to exceed the company's goals. However, I am not competitive with my colleagues in the sense that I would ever do anything to harm them to make myself look better."
Written by Krista Wenz on December 3rd, 2022
Answer Example
"I think that on a scale of 1-10, I would rate myself as a 7 when it comes to being competitive. I love a great competition in the workplace when it comes to sales goals and breaking through last year's numbers. I am not competitive to the point that it would hurt my team or colleagues though. In my current industry, competition is stiff for business and my competitive side always has me providing top-notch service to my customers to help maintain and grow our business with them."
Written by Rachelle Enns on December 3rd, 2022
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Behavioral
7. Tell me about a time when you went above and beyond to provide great service on the job.
Why the Interviewer Asks This Question
Whether the role you are interviewing for is a forward-facing role with their customers or a back-end support role, providing excellent service is vital in any position with the company. Your interviewer is looking for a specific answer that showcases your ability to deliver exceptional customer service.
Written by Krista Wenz on April 15th, 2023
How to Answer
Ultimately, you need to go beyond 'service with a smile' when answering this question. Make your response and the example you provide memorable in your interview! This question offers you an excellent opportunity to be a stand-out candidate, so make sure to discuss what the situation was, why you took the action you did, and why doing so was so crucial in providing over-the-top service.
Written by Krista Wenz on April 15th, 2023
Entry Level Example
"When I worked in the healthcare industry, I had a patient who had their service dog into the hospital with them as they were dying. There was not enough time to get the patient to hospice, so the charge nurse said we should make the patient as comfortable as possible in his room. The patient had no family or friends that would visit, and we had become friends in the two weeks he was in the ICU. As the patient was dying, he asked if I would look after his dog Charlie when he passed. I told him I would and kept my word. I was not allowed to have pets where I lived and found a house with a backyard so I could keep Charlie."
Written by Krista Wenz on December 3rd, 2022
Answer Example
"I often look for opportunities to go over and above when it comes to customer service. One memorable time was when a senior woman was struggling to get her groceries into her car. I was on break but saw her through the window. I ran out and greeted her, asking if I could assist. She was so thankful that she ended up calling my manager that day to compliment my kindness."
Written by Ryan Brown on December 3rd, 2022
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Behavioral
8. List three qualities that make you the best candidate for Cardinal Health.
Why the Interviewer Asks This Question
Given their status as the major player in medical and pharmaceutical supplies to almost 90% of the hospitals in the United States, competition for jobs at Cardinal Health can be stiff. While the interviewer will undoubtedly pose questions to gain insight into your skills for the job you are interviewing for, this question allows you to give your best sales pitch for why you are the best candidate.
Written by Krista Wenz on April 14th, 2023
How to Answer
After researching the company before your interview, you should have a firm idea of the qualities they admire most in their candidates. For example, suppose the job you are interviewing for says the company is looking for a dependable, honest, hard-working employee with solid leadership and communication skills. In that case, you would mention the keywords used in the job description to make you stand out as a top candidate to the interviewer.
Written by Krista Wenz on April 14th, 2023
1st Entry Level Example
"My attention to detail, strong work ethic, and natural leadership skills make me the best candidate for this position. I am highly detailed and pride myself on producing excellent, error-free work. I always arrive to work early, stay late when needed, and look for opportunities to help others. I have worked in a leadership position for the past ten years and have excellent references who will speak highly of my management and interpersonal skills."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"I understand that this role requires stand-out skills in organization, leadership, and an energetic demeanor. I would say that these are three of my top skills, and I have many others! My references would attest to these skills as well."
Written by Ryan Brunner on May 16th, 2022
2nd Answer Example
Here are some qualities that make you a great candidate for any company:
- A robust existing network in the industry
- A great reputation
- Leadership capabilities and experience
- Integrity and likability
- Strong-minded
- Thirst for knowledge
Written by Krista Wenz on December 3rd, 2022
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Discovery
9. What types of activities keep you busy, outside of work?
Why the Interviewer Asks This Question
Your interviewer would like to know what keeps you busy outside of the workplace to get to know you better while gauging your fit with the team. The interviewer knows that having hobbies and interests outside of work helps reduce stress and is essential to maintaining a healthy work/life balance.
Written by Krista Wenz on April 19th, 2023
How to Answer
Talk to the interviewer about the activities that interest you outside the workplace. Don't hesitate to talk about some unique interests that you have while avoiding activities that may be controversial to someone. Some suitable activities to share include exercising, creating art, gardening, spending time with family, reading, cooking, listening to music, volunteering, or any other hobbies you enjoy.
Written by Krista Wenz on April 19th, 2023
Entry Level Example
"In my free time, I enjoy activities that keep me in shape. My favorite activities are riding dirt bikes, trail running, and rock climbing. When the weather is bad, and I cannot do those activities, I enjoy working on projects around my house, cooking, and reading true-crime novels."
Written by Krista Wenz on December 3rd, 2022
Answer Example
"I have a variety of hobbies that keep me busy outside of work hours. First, I have two children who are involved in basketball and gymnastics. I also play in a baseball league, I volunteer at our community church, and I like to read fiction novels."
Written by Krista Wenz on April 19th, 2023
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10. How do you like to encourage and promote new ideas in others you work with?
Why the Interviewer Asks This Question
Teamwork and innovation go hand in hand at Cardinal Health and help drive the organization's overall success. Your interviewer would like to know how you have encouraged others to think creatively throughout your career and how you will apply it to this role.
Written by Krista Wenz on April 19th, 2023
How to Answer
Encouragement of others is a great skill to possess. Talk to your interviewer about your ability to promote creative ideas in your team members, and try to give an example or two of the times you've done so in the past.
Here are some ways that you can encourage ideas in others:
- Get to know them and what they like to work on
- Send an encouraging email letting them know you like their plan or ideas
- Publicly praise their efforts
- If they are doing a great job, offer them more related opportunities
- If you are a leader, then tell them that you like their ideas
- Say things like 'Well done' or 'Nice work' on a regular basis
- Show that you believe in their quality of work before they even deliver it
Written by Krista Wenz on April 19th, 2023
Entry Level Example
"I like to encourage and promote new ideas in others I work with by actively listening to their ideas and suggestions and letting them know they have been heard. If the idea is an excellent one, I let them know. If I feel the idea would not work in some way, I ask questions and brainstorm how their idea could be improved."
Written by Krista Wenz on December 3rd, 2022
Answer Example
"I've always prided myself on being very positive and encouraging as part of a larger team, and I know any of my references would attest to that. If I see someone doing a great job, I call it out. Praise is often a huge motivating factor for employees. On the opposite end of the spectrum, I know how to have conversations surrounding constructive criticism of work. I always ensure to have those in a positive fashion, reiterating my belief in my colleagues."
Written by Krista Wenz on December 3rd, 2022
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11. What is the most creative or innovative project you have worked on throughout your career?
Why the Interviewer Asks This Question
Cardinal Health prioritizes innovation in its work culture, always trying to develop new ways of thinking, operating, and serving its customers. During your research, you most likely learned that the organization has an innovation engine and product development center called Fuse. The company is proud of this open, collaborative, and creative habitat where clinical experts, software engineers, data scientists, and leaders in human-centered design focus on helping its customers improve health outcomes at lower costs. Your interviewer poses this question to get a feel for the innovative and creative side you would bring to their team if offered the position.
Written by Krista Wenz on April 19th, 2023
How to Answer
Whether we realize it or not, we all have had the opportunity to perform a creative task or work on an innovative project. Before your interview, think about an innovative idea you helped spark and come prepared to discuss it. Perhaps you were a receptionist at your previous job, and you creatively organized the company's front desk by using color-coded folders. If you were an accountant, talk about how you restructured the workflow for a client and how it saved you hours of work on their audit.
Written by Krista Wenz on April 19th, 2023
Entry Level Example
"The most innovative project I worked on was at my previous job. One of our computer databases had an issue that caused large amounts of data to be lost several times a week. My team developed an improved database system that automatically refreshed when new data was entered and was also backed up in the cloud. After my team implemented the new system, we never lost data again."
Written by Krista Wenz on December 3rd, 2022
Answer Example
"My previous employer wanted to think of ways to generate more attention online and gather a stronger following and more brand recognition. I started an e-newsletter that, after just six months, had over 30,000 subscribers. It was a great success."
Written by Ryan Brown on December 3rd, 2022
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12. Why do you believe it is important to embrace diversity and inclusion if you were to be offered this role at Cardinal Health?
Why the Interviewer Asks This Question
No matter your job function, it's vital that you come ready to embrace and support the organization's diversity, equity, and inclusion (DEI) efforts. Cardinal Health is committed to building a diverse workforce and inclusive workplace that allows the perspectives and thoughts of any individual to help improve overall performance. Your interviewer wants to know why you believe this to be important and how you put this belief into action.
Written by Krista Wenz on April 19th, 2023
How to Answer
A company that embraces diversity and inclusion creates a cohesive work environment with higher morale, better productivity, and less turnover. Discuss with the interviewer why you stand by DEI endeavors and what you will do to support their plan in this role.
Written by Krista Wenz on April 19th, 2023
Entry Level Example
"I embrace diversity and inclusion in the workplace. A diverse workforce brings added value to the company, as people from different backgrounds and with different ideas and experiences can teach their colleagues innovative ways of doing things. Working with diverse teams boosts creativity, innovation, and greater opportunities for professional growth. Since I embrace diversity and inclusion in the workplace, I would continue to do so if offered this role with Cardinal Health."
Written by Krista Wenz on December 3rd, 2022
Answer Example
"I fully support diversity and inclusion in the workplace and believe that there are incredible benefits to a workplace built on equality. First and foremost, equality and inclusion should always be considered fundamental human rights. When it comes to the benefits of embracing diversity and inclusion in this role at Cardinal Health, I can play an important part in employee happiness, help to boost employee tenure, and increase productivity. Also, by supporting the diversity and inclusion efforts of your company, within my particular role, I will bring new perspectives, help increase the diversity of your talent pool, and positively add to your already innovative team."
Written by Rachelle Enns on December 3rd, 2022
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13. What role would you feel most comfortable taking in team projects here at Cardinal Health?
Why the Interviewer Asks This Question
The interviewer wants to understand the role that you naturally take on when working in a team-based environment. Team projects can have many roles, such as project manager, business analyst, steering committee, engineer, and team leader, to name a few. Describe what role you tend to take when working on a team project.
Written by Krista Wenz on April 19th, 2023
How to Answer
Let the interviewer know if you tend to take the lead, but avoid sounding overbearing. If you usually like to generate new ideas and allow someone else to execute them, share your creative side but express that you prefer others to take the lead. Ultimately, you want to portray that you are comfortable taking any role within a team environment and that you let your skillset determine your role.
Written by Krista Wenz on April 19th, 2023
Entry Level Example
"I am most comfortable taking the role of project manager. I can work in any role, but my organizational and problem-solving skills are best used in managing projects. I am highly detailed and can keep projects flowing smoothly while meeting or beating every deadline with the help of my team."
Written by Krista Wenz on December 3rd, 2022
Answer Example
"I am usually the 'ideas person' in team projects. In my current position, I am not the most persuasive salesperson, but I am highly creative. This skill means that, in most projects, I am great at creating a plan of action but am most comfortable passing the final client-facing tasks to our more extroverted personnel."
Written by Rachelle Enns on December 3rd, 2022
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14. How would you rate your performance in this interview so far?
Why the Interviewer Asks This Question
Occasionally, an interviewer will throw a curveball question at a candidate to see how they think on their feet. In this interview, a question like this puts you on the spot to rate your interview performance. As you answer, your interviewer ideally wants to know if you left any vital information out of your time together that you feel they should know.
Written by Krista Wenz on April 19th, 2023
How to Answer
This question can create stress and anxiety, so it's best to be prepared. Be honest with the interviewer about how you feel the interview has gone so far. If you believe your performance in the interview is going well, don't hesitate to let your interviewer know. If you think you may have been nervous or lacked giving sufficient information, now is the time to clear that up.
Written by Krista Wenz on April 19th, 2023
1st Entry Level Example
"I feel very comfortable with my performance in this interview so far. I was prepared for your questions, researched your company, and felt welcomed by your interview panel. Is there anything I can clarify that was not covered in our conversation?"
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"I believe that this interview has been quite informative and I am happy with my performance. Is there anything that I can clarify for you from this conversation?"
2nd Answer Example
"I am not sure if I have been able to portray myself 100% accurately in this interview; although, I am trying my best. If there is anything more that I can clarify for you, I would be happy to do so."
Written by Ryan Brunner on May 16th, 2022
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15. Are you applying for or considering any other jobs?
Why the Interviewer Asks This Question
It always puts a little fire on the hiring manager if they know you are actively looking for a new position, so they will pose this question to you. Be honest, though. You do not want to say you are actively considering or applying to other jobs if you are not. The interviewer also wants to gain a sense that you will be a long-term employee if offered the position and that you are not randomly applying to multiple places to see who offers you a job first.
Written by Krista Wenz on April 19th, 2023
How to Answer
Feel free to be as open and honest as possible as you answer this question and tell the interviewer about your job search. If you are considering, or even interviewing, with other organizations, be upfront about it while reiterating that this opportunity at Cardinal Health is the right fit for you. If you targeted this company solely in your job search, explain the reasons why to your interviewer.
Written by Krista Wenz on April 19th, 2023
1st Entry Level Example
"No, I have only applied to Cardinal Health. Since I started college, I knew this was the company I wanted to work for, so I have not considered or applied to other companies. I learned about your company from a friend who works for you, and the company culture, mission, vision, and work environment align with my ideal company."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"I am keeping an eye out for viable positions. Although I am not in the final stages with any other company, I am actively seeking a new position just like this at Cardinal Health."
Written by Ryan Brunner on May 16th, 2022
2nd Answer Example
"Yes, I am active in my job search and am in the final interview stages with another company. Do you have a timeline in mind for a decision on this position?"
Written by Ryan Brunner on May 16th, 2022
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16. What skills do you believe you possess that will help you deliver excellent service in this role with Cardinal Health?
Why the Interviewer Asks This Question
The growth strategy at Cardinal Health has a pretty simple focus, and that is solely on the customer. No matter what job you are interviewing for, your interviewer needs to be assured that your work will always be customer-focused and help to provide the best possible service to their customers.
Written by Krista Wenz on April 19th, 2023
How to Answer
To deliver excellent customer service, you need first to recognize your skills and play off those. If you are naturally not a smiley person who gives hugs, then being a smiley person may come off as fake. Think about your natural personality and how you can use those characteristics to deliver stellar service on the job.
Some skills you may have are:
- Patience
- Empathy
- Adaptability
- Knowledge
- Thick-skin
- Networking
After deciding on three or four skills you possess that will help you deliver excellent customer service, explain how those skills will help you to do so in your role.
Written by Krista Wenz on April 19th, 2023
Entry Level Example
"My greatest strengths are my attention to detail and interpersonal, communication, and customer service skills. I am meticulous in my work and do not let the smallest details go unnoticed. I can work well with diverse people, communicating clearly and effectively. I believe the customer comes first, and I maintain professionalism with everyone I encounter. I look forward to bringing these skills to Cardinal Health while delivering excellent service."
Written by Krista Wenz on December 3rd, 2022
Answer Example
"I believe that my networking skills truly add to the customer service that I deliver. If my client mentions another need, there is a good chance that I know somebody in the local market who can assist. It's great to help out other businesses through client referrals as well, and the client never forgets your willingness to step outside of your zone to help."
Written by Ryan Brown on December 3rd, 2022
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17. Describe to me your ideal employer. Does Cardinal Health fit this mold?
Why the Interviewer Asks This Question
A job search isn't just a one-sided hunt. You must also feel as though this is a good fit for you. Your interviewer wants to hear that you have researched the company and found it to be a good fit. Although it may be evident that the organization fits your mold of an ideal employer since you applied for the job, the interviewer wants to ensure you will be a long-term employee if offered the position.
Written by Krista Wenz on April 19th, 2023
How to Answer
Before your interview, put some serious thought into the qualities you would find in an ideal employer. Your research on the organization and the job will give some good insight into the company culture and can provide some great tidbits to include in your answer. Be specific in your response while keeping the conversation positive. Avoid speaking poorly of any previous managers or organizations.
Written by Krista Wenz on April 19th, 2023
1st Entry Level Example
"My ideal employer offers a diverse and inclusive work environment, encourages professional growth, and the creativity to offer suggestions and be part of the team rather than just an 'employee.' After talking with current employees of Cardinal Health and researching your website in-depth, I know your company offers everything I am looking for. I look forward to this opportunity to be a part of the Cardinal Health team for the duration of my career."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"My ideal employer is one that brings charisma and passion to their work. I work best with organizations who have a penchant for learning and promote their employees based on performance."
2nd Answer Example
"I am looking to join an organization where my continued learning is encouraged. It's important to me, as I carve out my career, to learn new skills under an organization that wants me to grow with them."
Written by Krista Wenz on December 3rd, 2022
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18. How do you define success in your work?
Why the Interviewer Asks This Question
Cardinal Health strives for innovation, accountability, and being driven to serve the great goal of healthcare, and any new team member should be focused on these values daily. This question of how you define success in your work gives your interviewer a chance to see if your definition of success matches these values.
Written by Krista Wenz on April 19th, 2023
How to Answer
Tell the interviewer how you have envisioned success throughout your career while tying your answer to the success that you plan to bring to the team should you be offered the role. Some ideas are to emphasize desirable soft skills, such as teamwork, self-motivation, compassion for others, and leadership skills. Beyond the words that you speak, your interviewer will ultimately want to hear you talk with passion as you respond.
Written by Krista Wenz on April 19th, 2023
1st Entry Level Example
"I define success by meeting my goals, meeting or beating deadlines, and providing excellent work. I also define success as having colleagues that trust and respect me and ask advice when they have questions."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"I define success by my ability to reach the goals that are set out for me. On a personal level, the things I wish to achieve in my life. On a work level, the targets that are set out for me as well as the professional development that I seek."
2nd Answer Example
"Success, to me, is achieved when I am pleased with the quality of my work and feel proud of the results that it provides to my customers. In the end, my work is for them."
Written by Ryan Brunner on May 16th, 2022
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19. Why did you choose a career in the Pharma/Biotech industry?
Why the Interviewer Asks This Question
The interviewer wants to hear your reasons for choosing this profession to understand what inspires and motivates you to pursue this career. They want to hear if someone mentored you, if you have family or friends who work in the industry, or if an advisor or professor recommended this industry.
Focus on giving your personal reason for choosing this career, responding with enthusiasm and passion. There is no right or wrong answer. The interviewer wants to gain insight into what made you pursue this career path to see if you will be a good fit for their team.
Written by Krista Wenz on April 15th, 2023
How to Answer
As you answer, you will want to show the hiring manager that you have a natural attraction and passion for the overall healthcare industry. You can do this in various ways, including discussing personal experiences or your career path. Perhaps you chose to pursue a career in Pharma/Biotech for the growth and learning opportunities, the ability to help improve people's lives, or to work in an industry that requires a high level of competence. Whatever your reason, the interviewer is interested in learning what inspired and motivated you to pursue your career.
Written by Krista Wenz on April 15th, 2023
1st Entry Level Example
"I chose a career in Biotechnology because it is an exciting field that offers many opportunities for innovation and creativity. I have always been fascinated by biology, chemistry, and technology, and this career combines them all."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"I chose a career in Pharma/Biotech because I have always had an attraction to the study of medicine, and science, and the correlation between them. It's an ever-changing industry which never becomes dull."
2nd Answer Example
"The drive behind my choosing a career in Biotechnology was because I love science and helping others. With these two drivers combined, I knew it would be a career choice that I would be happy with for years to come."
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20. What sources do you look to when you need to solve a complicated problem?
Why the Interviewer Asks This Question
Cardinal Health has built long-lasting customer relationships and phenomenal growth in the healthcare arena by helping its customers solve real-time problems they encounter. Your interviewer wants to know that you can think outside the box or ask for help when you are stuck on a complicated issue in this role.
Written by Krista Wenz on April 19th, 2023
How to Answer
Maybe you look to a mentor or boss for advice. Perhaps you have handbooks, manuals, and systems you turn to for help. Offer some relevant examples based on your industry. If you work in the medical field, you may turn to textbooks, online research, colleagues, or a patient's history to find the right solution. If you work in customer service, you may ask the customer what they need to find the best way to solve the problem. Show the interviewer that you are knowledgeable and equipped to handle these scenarios.
Written by Krista Wenz on April 19th, 2023
1st Entry Level Example
"When faced with a complicated problem, I will read the policy and procedures manual or employee handbook if it is a specific issue for the company I work for. If I cannot find my answer, I will ask a colleague or supervisor for assistance. If there is no human resource to fall back on, I will research the issue on the internet and see if I can find my answer."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"When faced with a complicated problem, I will look to the resources that my current company has provided me. The answer is almost always in there. If it's more of a moral dilemma vs. a knowledge-based dilemma, I will ask my supervisor for his thoughts and opinion since I value him as a mentor and expert in our industry."
2nd Answer Example
"To solve a complex issue, I will reach out to a manager or mentor from a previous role to ask them how they've handled such issues in the past. I am always ready to dive back into our handbook, but these types of scenarios are often not covered there, which is why I value a human, experiential approach. I know that there are so many folks in the industry who have so much to teach me and have probably already "been-there-done-that," so I love to utilize them as a resource."
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If there is no human resource to fall back on, I will research the issue on the internet and see if I can find my answer."
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21. How many years have you worked in the Pharma/Biotech industry? What keeps you interested in this line of work?
Why the Interviewer Asks This Question
As your interviewer screened candidate applications for their open position with Cardinal Health, you've already passed the initial test by being invited to interview. Now, you are asked to walk through your relevant experience and explain your reasons for carrying on this line of work, showing you have the expertise and dedication they are looking for.
Written by Krista Wenz on April 15th, 2023
How to Answer
Take a few minutes to walk the interviewer through your work history, highlighting your most relevant positions and skills. Then, discuss your desire to work for the organization long-term by explaining what interests you in this particular line of work. Some examples might be that you enjoy seeing technological advancements, providing excellent customer service, or advancing your skills and expertise in a fast-paced industry.
Written by Krista Wenz on April 15th, 2023
1st Entry Level Example
"I have worked in this industry for five years. What keeps me interested is the constant technological advancements and surging demands in sectors such as pharmaceuticals, agriculture, animal husbandry, healthcare, and medicine. I recently read that eradicating the most common diseases may be possible with biotech advances in the next 20 years, which I find completely fascinating."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"I have worked within Pharma/Biotech for the past 15 years. I started in a lab assistant role and am now at the supervisory level with my current company. I want to stay in this industry because the opportunities are endless. I would be thrilled to continue my career growth in this industry with Cardinal Health."
Written by Ryan Brunner on May 16th, 2022
2nd Answer Example
"I am new to the Pharmaceuticals industry and recently graduated with my bachelor's degree in pharmaceutical science. I plan to remain in this industry for the entire length of my career. At this point, starting in this apprenticeship role and then, moving forward into a role further focused on the development of new treatments."
Written by Krista Wenz on December 3rd, 2022
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22. What industry-related changes do you foresee in the next 12 months?
Why the Interviewer Asks This Question
The healthcare and pharmaceutical industries are constantly in a state of change, and to be successful, Cardinal Health has had to be adaptive to changes to maintain the success they've had for years. To get at your passion and insight into the industry, your interviewer wants to hear you give your thoughts on what changes you feel are on the horizon.
Written by Krista Wenz on April 15th, 2023
How to Answer
Assure the interviewer that you have a keen and honest interest in this industry by discussing the growth and change that you foresee in this next year. If the organization has any upcoming news or changes you discovered through your research, be sure to mention these as well. Given that the healthcare industry is enormous and all-encompassing, try to customize your answer to something that pertains to the role you are interviewing for.
Written by Krista Wenz on April 15th, 2023
1st Entry Level Example
"I see a lot of changes happening in the next 12 months as the biotech industry is exploding. I see medicine becoming personalized to individual people based on their genetic makeup. Personalized medicine can treat and prevent diseases if a person is susceptible to a certain familial disease. I also see faster pharmaceutical testing and approval of medicines following the last pandemic, which can be credited to research and data originating in the biotech industry."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"I read on your website that Cardinal Health is expected to see a 43% increase in the sales of product ABC. This fact piqued my interest as I have seen reports that forecast a strong increase in the use of product ABC for alternative medical therapies. There are continual changes in this industry, but I see this particular one being very significant in the upcoming months."
2nd Answer Example
"I was reading the most recent issue of the Pharmaceutical Representative and they mentioned in an article that 2022 is going to be a great year for the pharma industry due to artificial intelligence coming more to the forefront in the industry. I loved reading about your machine learning projects here at Cardinal Health and knowing that your organization is staying at the forefront of this technology into the future."
Written by Ryan Brunner on May 16th, 2022
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23. How does this position with Cardinal Health fit into your career goals?
Why the Interviewer Asks This Question
Many career advancement opportunities exist within the organization. For example, you may be interviewing for a sales consultant position with the goal of advancing to a regional sales director position during your tenure. That goal can be made possible with mentorship, training, and coaching along the way. Your interviewer wants to know how this role fits your ultimate career goals, as they are looking to hire a long-term employee who is motivated to grow professionally.
Written by Krista Wenz on April 18th, 2023
How to Answer
Before your interview, do your research and discover the potential opportunities down the road that you feel would be a good fit for your career trajectory. Then, openly discuss your goals and how this position will help you achieve them. Assure the interviewer that this position will be challenging, is a step up in responsibilities, and fits your overall career goals.
Written by Krista Wenz on April 18th, 2023
1st Entry Level Example
"This position with Cardinal Health perfectly fits into my career goals. My goal is to work in a leadership position, and your job description says you offer room for advancement and educational incentives to do so. I look forward to the opportunity for a long-term career with Cardinal Health."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"My primary goal in my career as an HR professional is to eventually work my way from administrator level to HR partner. I feel that what Cardinal Health offers is a strong path towards those goals and I am excited about what this position has to offer."
Written by Ryan Brunner on May 16th, 2022
2nd Answer Example
"My primary career goal is to find a position where I can stay long term. Because Cardinal Health has such a strong reputation for workplace culture, it fits perfectly with my desires for a long-term fit."
Written by Krista Wenz on December 3rd, 2022
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24. By this time in your career, you should have advanced further. What has slowed down your career progression?
Why the Interviewer Asks This Question
Cardinal Health believes in building talent and has many programs to help its employees succeed. They provide training and development to enhance and add new skills, mentorship, leadership development programs, and tuition reimbursement to encourage employees to continue learning and growing professionally. When the interviewer sees slow career progression on your resume, they will immediately want to determine whether this is by your own choice, outside circumstances, or if you are unmotivated to grow professionally. Interviewers understand that careers are put on hold to raise children, care for a sick loved one, and further education. They want to see that your career progression was for a valid reason and not because you lack the motivation to grow professionally.
Written by Krista Wenz on April 18th, 2023
How to Answer
If your career has progressed slower than you wish, you should be honest with the interviewer when discussing this. Describe if you are advancing as quickly as you would like because you wanted to take the time to gain experience or if your career progression was put on hold due to extenuating circumstances.
Written by Krista Wenz on December 3rd, 2022
1st Entry Level Example
"I agree, my career progression was slower than many of my colleagues, but I am fine with that. I took six months off after having my daughter to spend quality time with her. Then, I returned to school to complete my bachelor's degree to fast-track my career. So, during that time, I was not actively applying to managerial or leadership positions because I wanted to focus on my studies. Now that my daughter is older and I have obtained my degree, I am ready to progress my career and work in a leadership position."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"I agree with you that my career progression has been slower than some. You will see that between 2001 and 2009, I worked for the same company without an increase in my job title. The company was too small to offer a promotion to me as the next level was ownership, and the business wasn't for sale. After this, from 2009 to 2012, I was on leave as I needed to care for my ailing parents. The growth since returning to work has been steady, but those years were a bit of a standstill for me. I am ready to spring into action now and forge ahead in my career."
Written by Krista Wenz on December 3rd, 2022
2nd Answer Example
"Early in my career, I was left to care for an elderly, sick parent. Her care required more of me than expected, so I allowed my career to sit and wait. I am happy with that decision. Spending those last precious moments with a loved one is worth the setback."
Written by Krista Wenz on December 3rd, 2022
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25. When have you had to be extra thorough in completing tasks?
Why the Interviewer Asks This Question
Customer service is crucial to success in the healthcare and pharmaceutical supply industry. Given that customer needs continuously change due to the fluid and evolving nature of healthcare, every Cardinal Health employee must diligently complete their work. Some tasks will require a keener eye and additional diligence than others. The company has a PDF document called the Standards of Business Conduct given to every employee and contractor when hired. Here is an excerpt from the document showing how precise and accurate they expect their employees to be:
'Employees who create or maintain reports, records or any other information must take care to review the accuracy of
that information and not create a false or misleading report. Particular diligence is needed when working with:
o Documents filed with or submitted to governments or
regulatory agencies
o Expense reports
o Financial statements and related accounting entries
and adjustments
o Production and quality records
o Time reports'
Your interviewer wants to hear you discuss a time during your career when your work had to be thorough and detailed.
Written by Krista Wenz on April 17th, 2023
How to Answer
Discuss when you were extra thorough during a work-related task or project. Discuss the situation, the reasoning for thoroughness being required, and your process for entailing that every detail was correct. Assure the interviewer that you will always be detailed in your work if hired for the position.
Written by Krista Wenz on April 17th, 2023
1st Entry Level Example
"I pride myself on my attention to detail and thoroughness in any task or assignment I am given. Most recently, the department head asked me to compile data for an audit the following week. I had to go through two years of data in one short week, making sure we had everything in order to pass the audit. I worked 20 hours of overtime that week to make it work, and we passed the audit without any issues."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"I have to be extra thorough from time to time when I have clients that are especially detail-oriented. Often this will mean spending additional time on calls with them to highlight project changes. I am okay with being extra thorough when needed."
Written by Krista Wenz on December 3rd, 2022
2nd Answer Example
"I am always thorough, but we do have monthly team meetings where we discuss our performance metrics. That reporting takes a little longer and more attention to detail and I'm always happy to take that time to ensure that metrics are correct."
Written by Ryan Brunner on May 16th, 2022
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26. How do you stay informed on changes in your field?
Why the Interviewer Asks This Question
The Pharma/Biotech industry is fast-moving and constantly evolving. As well, depending on your field, changes and improvements occur on an annual basis. Your interviewer wants to be assured that you take the time to stay educated in your line of work if you are to be considered for the role.
Written by Krista Wenz on April 15th, 2023
How to Answer
Assure the interviewer that you are engaged when it comes to your field and expand your knowledge through a variety of sources. If you belong to any groups/organizations/societies within your line of work, now is a great time to discuss those memberships and the benefits you reap from them. Podcasts, seminars, conferences, and webinars are also great tools to stay current on industry changes. And lastly, don't hesitate to discuss any network of contacts you have within your industry to prove that you are connected to insights from many sources.
Written by Krista Wenz on April 15th, 2023
1st Entry Level Example
"I have several ways I stay informed on changes in my field. I subscribe to the Good Day Bio newsletter to stay current on the latest in the biotech industry and listen to the Bio Report podcast on my way to and from work. Additionally, I attend at least one biotech conference every year to stay up-to-date on changes in the industry."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"I follow multiple medical journals and blogs related to changes in the Pharma/Biotech industry. My favorite is wiley.com, which is a strong source for updates in a variety of related medical studies."
Written by Ryan Brunner on May 16th, 2022
2nd Answer Example
"I have set up some industry-related google alerts, and I also subscribe to Pharma Forum, Science Direct, and Medical Futurist, online. I am always looking for new opportunities to learn so if you have recommendations, I am happy to hear them!"
Written by Krista Wenz on December 3rd, 2022
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27. Tell me about your greatest work-related accomplishment.
Why the Interviewer Asks This Question
Talking about your most significant professional accomplishment will give the interviewer an idea of where you place your values as they consider you for their team. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future.
Written by Krista Wenz on April 17th, 2023
How to Answer
It is okay to brag a little bit when answering this question, as you should be proud of your achievements. Think back to an accomplishment from your career that you feel you worked the hardest for. Some examples include being asked to mentor new employees, receiving a promotion, being awarded 'employee of the month,' or obtaining a specialty certification in your field. Show that you are proud of yourself and your career accomplishments as you answer this question to give your interviewer the sense that you will be motivated to continue achieving great things in your career.
Written by Krista Wenz on April 17th, 2023
1st Entry Level Example
"The work accomplishment I am most proud of was being promoted to a senior management position after working at my previous job for only two years. No one in the company's history was promoted to a senior management level before working for the company for five years, so I was quite honored to have been recognized for my hard work and dedication to the company."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"The greatest accomplishment in my career was graduating from college as an honors student while still working full time in a related field. I was top of my class, and working full time. This success showed me that I could dedicate myself to my career, and reach the goals that I set for myself. It felt great to accomplish so much and receive recognition for my dedication."
Written by Ryan Brunner on May 16th, 2022
2nd Answer Example
"I am proud of having been chosen to be a mentor to new hires in my current department. I think I've informally mentored and exhibited leadership since day one, and to be recognized for being a great teacher and being able to train and shape the new additions to the department is an awesome pat on the back."
Written by Ryan Brunner on May 16th, 2022
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28. If you could research any particular disorder, disease, or illness, which one would you choose and why?
Why the Interviewer Asks This Question
Competition for a position at a reputable industry leader like Cardinal Health is often fierce. Sometimes, deciding who to hire depends on which candidate shows the most passion and who shares common interests. This question will give the interviewer insight into your interests and desires and see if they align with the organization.
Written by Krista Wenz on April 17th, 2023
How to Answer
To show the interviewer that you share common interests with the organization, it is advised to research the clinical trials they have participated in. A quick internet search shows the company has contributed to and supported 75 clinical trials in the last four years by ensuring consistent quality for the trial's success, reducing risk, and accelerating time to market. Let the interviewer know what disorder, disease, or illness you are most interested in researching and why.
Written by Krista Wenz on April 17th, 2023
1st Entry Level Example
"If I had the opportunity to research any disease, I would choose Lou Gehrig's disease. My best friend's father was recently diagnosed with Lou Gehrig's. It was devastating news, and I have researched as much as possible on it. With all the technology out there, I find it amazing that no one has found a cause or cure for this deadly disease."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"At Cardinal Health I know that one of your primary focuses is on XYZ. This particular focus is one of the reasons why I applied to work here; because the study of XYZ is a particular passion of mine."
Written by Krista Wenz on December 3rd, 2022
2nd Answer Example
"We have so many options when it comes to research topics. If I had to choose just one area of research, I would choose to research autism, and the spectrum, in full. My little brother received an autism diagnosis recently, and I have the drive to learn more about it."
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29. Do you prefer to work with studies related to humans, animals, or plant life?
Why the Interviewer Asks This Question
Studies in the Pharmaceutical and Biotech industries can involve human subjects, animal subjects, and plant life. Your interviewer is looking to see what type of experiences you have in all three studies and which you prefer to know where you will best fit the organization.
Written by Krista Wenz on April 17th, 2023
How to Answer
Perhaps you have a preference, and maybe you don't. However, when you respond to this question, keep your reply positive. (i.e., Avoid saying, 'I dislike studies related to animals.' You don't want to shut down any particular practice.) As you research this role, you will quickly see that Cardinal Health's vendor code of conduct promotes the humane treatment of all test subjects. If you use this information gained in your research in your response, the interviewer will be impressed that this information stood out to you.
Written by Krista Wenz on April 17th, 2023
1st Entry Level Example
"I like all aspects of the biotech industry, but I do prefer working with studies related to humans. I have been involved in clinical trials for the past three years, and I enjoy seeing patients get better with treatment. But I am happy to work in studies related to animals and plants as well."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"I dislike studies related to animals that put them through inhumane treatment. I was pleased to read Cardinal Health's Vendor Code of Conduct when I applied for this role and knowing that your organization feels the same way makes me confident I would be a great fit here."
Written by Ryan Brunner on May 16th, 2022
2nd Answer Example
"I can honestly say that I do not have a preference as of yet. As I continue to carve out my career, that may change; however, for the moment, I am happy to be working in the biotech industry in any related focus."
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30. Who would you say inspires you the most?
Why the Interviewer Asks This Question
As you interview for this role, your interviewer will focus many questions on your technical skills for the job. However, since the company focuses so much on great workplace culture, they'll also want to get to know you as a person. They will ask this question to see if someone inspired you to pursue your career and hear how you communicate and connect with others.
Written by Krista Wenz on April 18th, 2023
How to Answer
It is best to describe a person you are close to and avoid political or religious figures. You do not know the interviewer's beliefs and do not want to offend them. After mentioning who inspires you the most, be sure to explain why you chose this person.
Written by Krista Wenz on April 19th, 2023
1st Entry Level Example
"My mother inspires me the most. She was a single mom to my brother and me and worked three jobs to provide for us. She never complained, was always happy, and taught us the power of hard work and giving back to the community. She has supported everything I have done, and even went to college with me and received her bachelor's degree at the age of 60. I have developed a strong work ethic, problem-solving, and leadership skills because of my mom."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"I find inspiration in a variety of people and things. I would have to say that the person who has most greatly inspired me has been my grandmother. She always had a smile on her face no matter how hard she worked and she loved everyone. She was well respected and always gave more than she received. I try to live like she did, as much as I can."
2nd Answer Example
"My previous manager was a huge inspiration to me. Her passion for this industry was motivating and put the fire in me to climb the ladder in my career."
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31. In your opinion, what has been the biggest development in pharmaceuticals in the past 3 years?
Why the Interviewer Asks This Question
The term 'pharmaceutical' refers to the creation and sale of medicine. Cardinal Health is a significant player in the pharmaceutical arena in the United States, distributing pharmaceuticals, medical and laboratory products, and performance and data solutions for healthcare facilities. Your interviewer wants to be assured that you have a good baseline knowledge of recent advancements in the field, showing you have a strong interest in the industry and stay up-to-date on current advancements.
Written by Krista Wenz on April 17th, 2023
How to Answer
Before your interview, be sure to research recent advancements in the pharmaceutical industry in recent years. A 2020 industry blog reported on the top seven major pharma trends predicted to shape the industry over the next ten years. These trends include 1.) Artificial intelligence (AI), 2.) Digitalization of medicine, 3.) Body sensors, 4.) 3-D printing, 5.) Personalized medicine, 6.) Augmented reality (AR) and virtual reality (VR), and 7.) Patient involvement.
What you see as the most significant pharmaceutical development may not be on this list, but this gives you a few ideas. Discuss what YOU believe is the most extraordinary development in the past three years and why.
Written by Krista Wenz on April 17th, 2023
1st Entry Level Example
"I think the most significant development in the pharmaceutical industry in the past three years is the use of artificial intelligence. Using artificial intelligence in the pharmaceutical industry has accelerated drug discovery and development. AI is used in clinical trials, the overall improvement of medications, and fraud detection. I am constantly amazed at the amount of information that can be stored in clinical trial databases using AI."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"There have been so many developments in the pharmaceutical industry the past three years with the pandemic. To me, the fast response of the entire industry to put out vaccinations in short order was impressive. The teamwork, communication, and logistics of these efforts ultimately save countless lives."
Written by Ryan Brunner on May 16th, 2022
2nd Answer Example
"I am most impressed by the way the pharma industry has switched its focus from treatment to prevention. It's a great way to flip our thinking in the industry, and will save the lives of so many people."
Written by Krista Wenz on December 3rd, 2022
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32. In your opinion, what has been the biggest development in biotechnology in the past 3 years?
Why the Interviewer Asks This Question
'Biotechnology' refers to using cells and molecules to create a product within medicine, genetic testing, or even agriculture. Since Cardinal Health delves into the biotech arena, your interviewer wants to be assured that you have some knowledge of recent advancements in the field, regardless of the position you are interviewing for.
Written by Krista Wenz on April 17th, 2023
How to Answer
Before your interview, be sure to research recent biotechnology advancements in recent years. A quick internet search shows the latest trends and innovations in biotechnology in 2022 put out by the Dr. B. Lal Institute of Biotechnology. The top five are 1.) Precision medicines, 2.) Artificial intelligence and big data, 3.) Biofuels, 4.) Tissue engineering and regenerative medicines, and 5.) Food biotechnology and agriculture. Discuss one or two of the recent advancements and try to relate the advancement to the role or position you are interviewing for.
Written by Krista Wenz on April 17th, 2023
1st Entry Level Example
"The biotechnology industry has exploded in the past three years, so it is hard to choose one development. However, one of the most significant developments is the use of biotech in medicine. I read that more than 250 biotechnology healthcare products are now available to treat previously untreatable conditions. Biotech also reduces infectious disease rates, helps those with illnesses in developing countries, and creates personalized medicine specific to an individual. I cannot wait to see what further developments we'll see in the next few years."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"There have been so many developments in biotechnology the past three years, but I do feel that the biggest was the development in gene editing. It's an incredibly controversial and intriguing practice and I think many more things will come in this area in the next five to ten years."
Written by Ryan Brunner on May 16th, 2022
2nd Answer Example
"There is a multitude of biotech developments from which to choose! I was recently reading about these new methods of manipulating human cells to beat a range of diseases. According to Fortune Magazine, Chinese scientists have launched the first CRISPR gene-editing trial for the treatment of cancer. It's all pretty incredible, isn't it?"
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Discovery
33. If you could choose any special area of focus with Cardinal Health, which would you choose?
Why the Interviewer Asks This Question
Given their wide range of healthcare products and services, working for Cardinal Health could open various career options for you within the company. As the interviewer considers you to join their team, they would like to know if any specialty area of their business interests you more than others.
Written by Krista Wenz on April 15th, 2023
How to Answer
Before your interview, consider other areas within the company that interest you. It's okay to dream about your potential career with the organization, so don't hesitate to discuss a particular position you envision working in. For example, you might be interviewing for a forklift operator position but dream of becoming a Supply Chain Inventory and Purchasing Manager in the next three to five years. Whatever your goals, now is the time to share them with the interviewer, showing you will be a long-term fit if hired.
Written by Krista Wenz on April 15th, 2023
1st Entry Level Example
"Currently, I work as a warehouse team member but am interested in working in Analytics and Information Management. I have been researching online programs to receive my MBA in this area and have narrowed my search to Rutgers Business School. After completing my degree, I would love the opportunity to apply my skills and knowledge in your Analytics and Information Management division."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"I am currently working as a Clinical Research Assistant and would like to eventually grow into a Principal Scientist role, or something of the like, with Cardinal Health. My primary goal is to find a long-term home where I can continue to expand my knowledge in the area of (choose an area of study)."
2nd Answer Example
"That is a challenging question when there would be so many interesting options at my fingertips at Cardinal Health. I'm very passionate about community health initiatives and loved reading about the services like the 340B solutions you provide. I would love my career with Cardinal Health to one day focus on community health services."
Written by Ryan Brunner on May 16th, 2022
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Education
34. If you could choose any area in your field to study further, which area would you focus on? How do you feel that would help you with a career at Cardinal Health?
Why the Interviewer Asks This Question
If asked a question like this during your interview, there's a good possibility that you would have the opportunity to subspecialize in your field with the company. Your interviewer asks this question to get a feel for if you're passionate about any subspecialty areas if you were to be hired for this position.
Written by Krista Wenz on April 19th, 2023
How to Answer
First and foremost, you'll want to carefully research the role and department you are interviewing with to get a feel for the trajectory your career could eventually go with the company. Come to your interview prepared to discuss any subspecialty area within your field that would interest you while speaking passionately about that possibility. Then, explain why that area in your field excites you.
Written by Krista Wenz on April 19th, 2023
1st Entry Level Example
"The area I am interested in and fascinated by is Nuclear Medicine. I would love to further my studies in this field and discover how radioactive substances are used in research and to diagnose and treat patients. I was impressed to learn that Cardinal Health has the largest national network and the industry's most comprehensive portfolio of radiopharmaceuticals. If hired, having this knowledge would give me more career opportunities with your company to help discover breakthrough radiopharmaceuticals."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"If I could choose any area of focus I would enjoy a deeper focus on orthobiologics. The idea of finding advanced ways of assisting the body in healing itself is fascinating to me. If there were advancements in this area, I feel it could help your organization to achieve some major goals as well."
2nd Answer Example
"If given the opportunity to further my studies, I would choose to focus on Biochemical Pharmacology. I feel that will help me in this career here since this is one of your larger areas of focus. Your biochemical pharmacology department is so advanced, the idea of landing a job in that area is fascinating to me."
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Education
35. This position requires a minimum bachelor's degree in a science-related field. Walk me through your post-secondary education.
Why the Interviewer Asks This Question
Your post-secondary education is significant in displaying your ability to complete a degree, multitask, and apply yourself. Your interviewer can see your educational path by looking at your resume. Still, this question allows you to explain your post-secondary education and how it has prepared you for the role you are interviewing for at Cardinal Health.
Written by Krista Wenz on April 19th, 2023
How to Answer
As you answer, you want to exude confidence in discussing how your post-secondary education makes you the ideal candidate for the team. Take some time to walk the interviewer through your post-secondary experience, highlighting any recognition or awards you may have achieved. Also, be sure to mention if you are working towards or have obtained a master's or doctoral degree, especially if it is required for the position you are interviewing for.
Written by Krista Wenz on April 19th, 2023
1st Entry Level Example
"Five years ago, I obtained my Bachelor of Science in Chemistry from the University of California Santa Barbara. I graduated with a 4.0 GPA and was on the Dean's List. With my degree, I look forward to this opportunity to work as a Quality Assurance Specialist for your company."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"I have a bachelor's degree in biology from Tampa College of Natural and Health Sciences. I graduated with honors which was an especially proud moment for me since I had also been working part-time."
Written by Krista Wenz on December 3rd, 2022
2nd Answer Example
"I recently graduated from the University of Georgia with my degree in pharmaceutical science. With this degree, I look forward to joining Cardinal Health and carving out a great career with you. When the timing is right, I do plan to return to school to obtain my master's degree in a science-based field. This extension of learning, of course, would be in tandem with my full-time job."
Written by Krista Wenz on December 3rd, 2022
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Education
36. Would you further your post-secondary education to include a Ph.D. in your field if hired here at Cardinal Health?
Why the Interviewer Asks This Question
Some upper-level positions within the company may require a higher level of education. The organization also often looks to assist in furthering the education of top-performing staff to help promote them in their career. Your interviewer wants to hear about your openness to advancing your career through more schooling if you join Cardinal Health.
Written by Krista Wenz on April 19th, 2023
How to Answer
Assure the interviewer that you would be willing to discuss enhancing your knowledge and education to grow within the organization down the road. If you've put any thought into furthering your education, discuss your plans while keeping an open mind to anything that may be encouraged by the company down the road.
Written by Krista Wenz on April 19th, 2023
1st Entry Level Example
"Yes, I have been looking into biology Ph.D. programs to advance my career. I have been speaking with an advisor at Temple University, and their program will work the best for me. I would be able to take classes online so I could continue working full-time while further advancing my studies."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"I have considered furthering my education to include a Ph.D. It would need to be in tandem with full-time employment, but I would certainly consider achieving this goal through evening and weekend coursework if it would help advance my career at Cardinal Health."
Written by Ryan Brunner on May 16th, 2022
2nd Answer Example
"Oh yes! I am a big believer in higher education. These days, to be a stand-out in our field, I think that having a Ph.D. is best."
Written by Ryan Brunner on May 16th, 2022
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Operational
37. How do you determine priorities when you have multiple projects due?
Why the Interviewer Asks This Question
If posed any questions on your ability to prioritize your work during your interview, you can be assured that the role you are interviewing for will involve multiple competing priorities daily. Your interviewer must ensure you can stay organized and make intelligent decisions when balancing your work in this role.
Written by Krista Wenz on April 19th, 2023
How to Answer
Before your interview, put some serious thought into how you decide to handle many priorities on the job. Assure the interviewer that you can be diligent when assessing your priorities and working through everything as needed. Don't hesitate to discuss the resources you use to stay on task, such as time management software, notebooks, calendars, or team collaboration tools.
Written by Krista Wenz on April 19th, 2023
1st Entry Level Example
"I am extremely organized and use time-management software to prioritize my projects. I list priorities in the order of when they are due and complete those tasks first. If I have multiple projects due simultaneously, I delegate certain tasks to my team. I pride myself on always meeting or beating project deadlines and have past performance reviews highlighting my ability to do so. I have copies of those reviews if you would like them for your file."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"I will determine which project requires my attention by the number of hours we are behind and then the project size. I am comfortable delegating tasks when needed, but I am also aware that these times will require an additional commitment of hours from me. Never have I underdelivered on a deadline."
Written by Krista Wenz on December 3rd, 2022
2nd Answer Example
Prioritizing is a skill that requires practice. There are many approaches you can take. Here are some suggestions:
1) Make a list. By thinking through and writing down each item that needs completion, you can see it on paper.
2) Mark what is urgent or essential. Take into account deadlines and meetings.
3) Order each task based on effort and estimated value. Considering due dates and how long it will take to do each item (also considering how much time you have).
In answering this question, show the interviewer that you have a system in place that helps you to think through what needs to happen, and when. The better you can prioritize, the more productive you will be, making you an asset to their company!
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Salary
38. Do you have any salary expectations if you were to be offered this role at Cardinal Health?
Why the Interviewer Asks This Question
Suppose your interviewer is seriously considering you as a candidate for this role. In that case, the interview is a good time for them to make sure that you would seriously consider any offer sent your way. This question point blank asks if you have any specific salary requirements if you are eventually offered this position.
Written by Krista Wenz on April 19th, 2023
How to Answer
Be open and honest. Transparency is the best choice when salary-based questions arise. If salary isn't your ultimate deciding factor in your search, don't hesitate to mention that to your interviewer. The best way to discuss your salary expectations is to use your current earnings as an example. You can also explain what your current salary and benefits are and how you would like to stay in the same range or slightly higher, based on your experience. If you are more comfortable giving a range, shoot for higher than you want so there is room for negotiations. However, you want to ensure you do not name a range higher than the job description lists, or you might talk yourself out of a job.
Written by Krista Wenz on April 19th, 2023
1st Entry Level Example
"I see you offer a salary range of $97,000 to $140,000 per year with full benefits. I am currently making $105,00 per year with full benefits. I would expect to stay in the same income bracket if offered the position."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"Currently, I earn a base salary of $45,000 per year plus a potential 20% annual bonus. Last year my earnings were $52,000, and I would like to stay in the same range or slightly higher."
2nd Answer Example
"I am currently making $100,000 per year with two bonus opportunities. I am looking for compensation that is aligned with this role at Cardinal Health. More importantly, I'm looking for an opportunity that provides room for growth long-term into the future."
Written by Ryan Brunner on May 16th, 2022
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Situational
39. Talk about a time when you had to work closely with someone who had a problematic personality. What was essential to handle working with them effectively?
Why the Interviewer Asks This Question
The interviewer wants to know how well you work with others despite a difference in personality. Your ability to adapt to various people, regardless of a positive personality match, shows that you will be mature and professional on the job at Cardinal Health, even when factors are not entirely ideal.
Written by Rachelle Enns on December 3rd, 2022
How to Answer
Behavioral-based interview questions that begin with 'Talk about a time when...' are best answered using the STAR method. STAR is an acronym for Situation, Task, Action, and Result. Organizing your response using this framework will ensure that you provide the interviewer with the right amount of information and detail to form a compelling answer.
Avoid extreme responses that include speaking negatively of others or naming people. Also, avoid telling the interviewer that you always get along with everyone. Most interviewers will interpret a cliche response like that as dodging the question.
Focus on when your work style differed from another person, but perhaps you still had to complete a project together. Discuss, in a positive tone, how you made it work!
Written by Krista Wenz on April 19th, 2023
Entry Level Example
"Communication is always the key when working with someone who is challenging. Instead of being upset with that person, I get to know them better to understand their personality. Often, once I get to know someone, I realize they communicate differently than me, and I learn how to adjust my communication to match theirs when I am around them."
Written by Krista Wenz on December 3rd, 2022
Answer Example
"In my previous job, I had a team member who would scoff at other co-workers' ideas in meetings. As the marketing manager, I knew I could not let this behavior continue. The HR partner and I approached this person to discuss our company culture and how his behavior disrupted the environment. We wanted to create a resolution with this person. It turned out that he did not want to work in our division as he felt the projects were too 'junior' for his experience. He ended up requesting and receiving a transfer. By initiating an open conversation with this person, we were able to uncover his need. We also met the needs of our team by protecting the positive culture we had worked so hard to create."
Written by Rachelle Enns on December 3rd, 2022
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Situational
40. When a problem on the job requires a quick solution, how do you typically respond?
Why the Interviewer Asks This Question
Cardinal Health values innovation and is mission-driven in their work, and these values stem from the company's need to solve real-world problems quickly. Your interviewer asks this question to gain insight into your ability and resourcefulness to quickly solve problems on the job.
Written by Krista Wenz on April 19th, 2023
How to Answer
When it comes to complex problem solving, the decisions do not always arrive quickly. It takes practice, experience, and confidence to learn what sorts of decisions yield the best results. Problems that require you to act quickly can be emergency situations, such as knowing where the fire extinguisher is and grabbing it fast enough to put out a small grease fire in the company kitchen. Other quick decisions could be if you are asked to take on a new responsibility and are only given five minutes to decide if it's something you are prepared to take on. Going with your gut is a skill; the more you learn to trust your intuition, the easier it becomes to make decisions. Demonstrate that you are confident and can react swiftly when needed.
Written by Krista Wenz on April 19th, 2023
1st Entry Level Example
"I work very well under pressure and respond calmly and professionally. I quickly identify the problem and use critical thinking and problem-solving skills to find a solution. Last week, we had an issue with logistics and getting an urgent order to a hospital. I placed a few phone calls and found another delivery service that could expedite the order and get it to the hospital on time."
Written by Krista Wenz on December 3rd, 2022
1st Answer Example
"When an urgent problem arises at work, I always try to respond in a calm and assuring manner. I am a natural leader which means that my team often looks to me for answers. One instance of my fast thinking was just last week when we had an administrative employee no-show on a crucial and busy day for us. I called a temp agency, and they had the position filled in just one hour."
Written by Krista Wenz on December 3rd, 2022
2nd Answer Example
"I react swiftly in emergency situations. Perhaps my skills come from my years as a parent, having to think fast and put out fires! If a quick solution is required, I will do a fast overview of the facts and make a decision based on risk factors."
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