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Caltex Australia Interview
Questions

30 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Job Interviews     Companies     Power     Energy    
Question 1 of 30
At Caltex Australia we use a variety of robust internal software programs. Do you consider yourself tech savvy and a fast learner?
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How to Answer
Many energy companies will use robust software programs that you may not have even heard of. Because of this, you may not have the exact experience that Caltex Australia Ltd. is looking for. Do not fret! All you need to do is display to the interviewer that you have a general understanding of how their technology works. Display that you are tech savvy and a fast learner. If Caltex Australia Ltd. has their programs listed in the job posting, be sure to research those programs a bit before your interview.
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Answer Examples
1.
At Caltex Australia we use a variety of robust internal software programs. Do you consider yourself tech savvy and a fast learner?
Many energy companies will use robust software programs that you may not have even heard of. Because of this, you may not have the exact experience that Caltex Australia Ltd. is looking for. Do not fret! All you need to do is display to the interviewer that you have a general understanding of how their technology works. Display that you are tech savvy and a fast learner. If Caltex Australia Ltd. has their programs listed in the job posting, be sure to research those programs a bit before your interview.

Rachelle's Answer #1
"I am an advanced level user in all of the programs used in my current company. From your job posting I see that you use X, Y, and Z at Caltex Australia Ltd.. I am familiar with how these programs work. I pick up on new technology quickly, and I am willing to get a head start through some helpful online tutorials so that I am a touch more up to speed on my first day with Caltex Australia Ltd.."
Rachelle's Answer #2
"I had taken some courses in computer programming and also worked part-time evenings as an IT support person when I was attending University. I consider myself to be technically inclined. Could you share with me the primary programs you use at Caltex Australia Ltd.?"
2.
There are a lot of red tape and regulations in energy related projects. Are you accustomed to waiting on logistics and policy during your projects?
Assure the interviewer that you have the fortitude to outlast any policy restrictions that may hold your projects back. Discuss the ways that you are accustomed to changes in regulations and policy mid-project.

Rachelle's Answer #1
"I understand that the energy industry is privy to many policy changes and I am accustomed to setbacks coming my way. I have also experienced setbacks from early-stage funding falling through. Over the years I have gained a lot of patience when it comes to the advancements of my projects and can step away from a project that may be falling behind, look at the situation critically, and reassess my approach when needed."
Rachelle's Answer #2
"I am no stranger to policy changes. I am well aware that setbacks happen during projects, regardless of the industry. Changes and setbacks can be disheartening at times but it all balances out when I am able to enjoy the success of a well done project."
3.
How can we motivate you on the job?
Every employer should know how each staff member is best motivated. Talk to the interviewer about the variety of ways in which you are best motivated on the job.

Rachelle's Answer #1
"I am best motivated through words of praise and recognition for a job well done. I do like to know that my efforts are being noticed. In my current position, we have a leaderboard, and I do like that concept because it creates a healthy bit of personal competition for me as well."
Rachelle's Answer #2
"I am motivated by knowing something about the end customer and being able to relate to them as a person. A personal touch is always helpful for me."
4.
Tell me about your experiences giving presentations in front of large groups.
Public speaking can be intimidating so assure the interviewer that you are capable of communicating well in front of large groups. Have you taken any courses or training in public speaking? Perhaps you have so much experience that it comes second nature. Assure the interviewer that you are capable of giving presentations.

Rachelle's Answer #1
"In my past two roles I have been responsible for regularly presenting to my team of 43 staff as well as to our entire warehouse team of over 200. I have taken a couple of Toastmasters sessions which helped a great deal. I am a confident public speaker."
Rachelle's Answer #2
"Presenting to large groups is a big part of successfully rolling out great communications to teams organization-wide. I have experience preparing the deck to be presented to ensure it is simple and thorough. I utilize different communication techniques to make a presentation fun, interesting, and engaging."
5.
The energy sector has many competitors. Why do you want to work for Caltex Australia?
Discuss with the interviewer the ways that Caltex Australia Ltd. stands out from their competitors. What caught your eye when applying here? Perhaps it was the information you came across on their website? Maybe you liked how their job posting was worded? Or - perhaps you have a strong referral from a friend or acquaintance. With enthusiasm, discuss why you want to work for Caltex Australia Ltd..

Rachelle's Answer #1
"I understand there are many options when seeking a career in the energy industry; however, I am most interested in working for Caltex Australia Ltd. because you value continued education and put a strong emphasis on being environmentally responsible."
Rachelle's Answer #2
"I have been passively seeking a new position for quite some time and haven't jumped on anything yet because I want to make sure it's the right fit. I feel that this job is right for me, at this point in my career, because it offers an opportunity for me to utilize my recent education in GIS while giving me an opportunity to advance in my management skills."
6.
At Caltex Australia we seek to hire individuals with related post-secondary education. Walk me through your formal education.
Your post-secondary details will likely be on your resume; however, the interviewer would like for you to go into further detail. Discuss your degree, the areas where you excelled, and any awards or recognition you received.

Rachelle's Answer #1
"I have a Master's degree in Energy Systems Management from the University of San Francisco. I graduated with honors which is something that I am proud of."
Rachelle's Answer #2
"My Bachelor's degree is in Business Administration which is not directly related to what you do at Caltex Australia Ltd.. With that said, I did learn a lot about organizational development, behavior, and project management. These skills will certainly help me in this role."
7.
How do you handle a situation where your supervisor does not properly communicate information to you?
You cannot force others to communicate with you in a way that you would always prefer. Talk to the interviewer about a time that you have handled a supervisor who does not interact with you in a way that you like.

Rachelle's Answer #1
"Whenever I have had a supervisor who does not properly communicate with me, I try to learn their style of communication and emulate it. Sometimes you simply have to relate to others in their style to be understood."
Rachelle's Answer #2
"I have worked for a previous supervisor who was incredibly brief in his communication. Many times, I would have to put the pieces together for myself. I managed through it, and it taught me independent thought."
8.
The energy sector often sees changes in regulation and policy. How do you keep up to date on changes in our industry?
Show the interviewer that you are genuinely interested in the energy sector by staying up to date on industry news and changes. Perhaps you regularly read a publication that was of great interest. Maybe you follow a certain energy blogger or news channel? Ensure that your answer is enthusiastic and, if you use Caltex Australia Ltd. as an information resource, be sure to mention that as well.

Rachelle's Answer #1
"To stay up to date on industry changes, I read the Breaking Energy publication on a daily basis. Also, I follow a blog on remediation law. I am very interested in the changes in the energy sector and find the regulatory news section on your website to be very resourceful as well."
Rachelle's Answer #2
"I have google alerts set up, using keywords related directly to my niche. These help me to stay on top of any industry or regulatory changes, and they save me the time of having to comb through countless publications to keep up. I also follow Caltex Australia Ltd. posts on sustainability and environmental concerns, on a regular basis."
9.
In which ways do you feel that Caltex Australia stands out from industry competitors?
It is essential that you research Caltex Australia Ltd., and the competitive space, before your interview. Discuss with the interviewer how you feel that they stand out from other energy-focused organizations. Keep your answer positive and to the point.

Rachelle's Answer #1
"I have researched Caltex Australia Ltd. as well as Company ABC and XYZ as I believe those to be the strongest competitors in this industry. One thing that stands out to me is that Caltex Australia Ltd. seems to put a stronger and more positive emphasis on environmental concerns. Your involvement with community concerns and innovative technology is also inspiring."
Rachelle's Answer #2
"Caltex Australia Ltd. has been around a lot longer than many competitors, and your name is often mentioned in the news as well as other industry leading publications. I feel this sets you apart in your industry and sets you up as an industry expert and influencer."
10.
What questions do you have for me?
It's always a great idea to have questions ready for the interviewer. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site!

Here are some sample questions:

- When would you like to have this position filled?
- How long has this role been vacant?
- Is this a replacement search or a newly created role?
- What is your favorite part about working here?
- What is the company's primary goal for this position in the next 12 months?
- Is there anything from my background and experience that I can clarify for you?
- What do you see as the most significant change in this industry over the past three years?
- Is there any reason why you would not hire me?
Rachelle's Answer
"Thank you for asking - I do have a few questions. What is top of mind when it comes to filling this role? Also, what types of career growth opportunities would follow this position? And lastly, do you have internal candidates who are also interviewing for this position?"
11.
Do you feel performance should be rewarded over experience?
Do you feel that you should be paid based on tenure, or results? Discuss this with the interviewer and back your answer with an example, if possible.

Rachelle's Answer #1
"I feel that employees should be paid, and rewarded, based on their performance. A new employee would be greatly motivated through being rewarded for performance, and it encourages a healthy competition with tenured employees."
Rachelle's Answer #2
"I feel both performance and experience should be equally rewarded and weighted."
12.
Describe a time when you motivated yourself to complete an assignment or task that you did not feel like doing.
Show the interviewer that you will still get the job done even when you aren't excited about the task at hand. Think about a time when there was a work-related task that you did not want to do. Perhaps the dreaded file room needed to be purged of outdated files to make room for new files.

Tell the interviewer what your task was, and explain why you were not excited about it. Be sure to tell the interviewer that even though you were not enthusiastic about the work, you made it happen promptly knowing that it would help the organization as a whole.

Rachelle's Answer #1
"I like to set rewards for myself when there are undesirable tasks at hand. For instance, a large part of what I do is review all of the resumes that come into our job portal on a weekly basis. Sometimes there will be up to 200 resumes to review. They all begin to look the same after awhile, so I have set a goal to look at 20 at a time, give myself a quick break, then return to the task."
Rachelle's Answer #2
"I do not particularly like filling out a CRM. I don't think any salesperson does. It's just not how we are built! We like the call, the chase, the close. Taking time to pause and write out the details of our conversation, projections, and all that jazz is not something we like. It slows us down. However, it's a necessary step in the sales process. Not only does it ultimately help that sale go better when the CRM is filled out in full detail, but also it helps inform the next sales' close rate. It's an important tool in the sale, and even if it takes slowing down and doing a seemingly monotonous task, it's a task that will help me as a salesperson and the organization as a whole."
13.
When have you been asked to perform a function or complete a task in which you had little or no experience in doing?
Have you ever had to take on a task or a role that you felt was over your experience level? Talk to the interviewer about a time when you have dealt with this type of situation. What was the outcome, and what did you learn?

Rachelle's Answer #1
"When my manager went on unexpected medical leave for three months last year I was asked to step into her position in the interim. I knew the basics but was certainly not trained on the specifics of the role. I was able to take it on successfully by leaning on my team, reading a lot of company manuals, and asking many questions. Once my manager returned she was very pleased with the progress that I made, and I was awarded a promotion."
Rachelle's Answer #2
"I am often asked to perform tasks outside of my wheelhouse. This includes customer dispute resolution and interviewing potential new employees. I am a diverse employee and am happy to take on additional functions."
14.
Do you have any experience in SAP?
Many energy companies will use robust software, including SAP. Because there are endless choices in SAP based programs, you will likely not have the exact experience in the SAP module that Caltex Australia Ltd. is looking for. Do not fret! All you need to do is display to the interviewer that you have a general understanding of how their technology works. Display that you are tech savvy and a fast learner. If Caltex Australia Ltd. has their programs listed in the job posting, be sure to research those programs a bit before your interview.

Rachelle's Answer #1
"I have approximately two years' experience in Fieldglass which is an internal SAP used at Company ABC. From your job posting I see that you use X, Y, and Z at Caltex Australia Ltd.. I am familiar with how these programs work. Technology is very interesting to me, and I am a quick study."
Rachelle's Answer #2
"I have not been lucky enough to have exposure to SAP as of yet; however, I have watched a few tutorials on the program and am confident in my ability to pick it up very quickly."
15.
At Caltex Australia we put a lot of emphasis on attention to detail which some people mistake for micromanagement. How do you feel about this?
Many companies will closely control the details of each project. This close control can often be mistaken as micromanagement which not everyone enjoys. Assure the interviewer that you are comfortable working in a role where the details are valued.

Rachelle's Answer #1
"I naturally pay close attention to details so to be asked about the finer details of a project is of no concern to me. I am happy to comply with any project checklists."
Rachelle's Answer #2
"I work very well on an independent basis; however, it is nice to be checked in on every now and then! I don't mind having my work double checked or proofed."
More Interview Q&As
Explore expert tips and resources to be more confident in your next interview.
Behavioral
Common
Phone
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All Interview Topics
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Suggested Career
Interview Q&As
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30 Caltex Australia Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.
Interview Questions
  1. At Caltex Australia we use a variety of robust internal software programs. Do you consider yourself tech savvy and a fast learner?
  2. There are a lot of red tape and regulations in energy related projects. Are you accustomed to waiting on logistics and policy during your projects?
  3. How can we motivate you on the job?
  4. Tell me about your experiences giving presentations in front of large groups.
  5. The energy sector has many competitors. Why do you want to work for Caltex Australia?
  6. At Caltex Australia we seek to hire individuals with related post-secondary education. Walk me through your formal education.
  7. How do you handle a situation where your supervisor does not properly communicate information to you?
  8. The energy sector often sees changes in regulation and policy. How do you keep up to date on changes in our industry?
  9. In which ways do you feel that Caltex Australia stands out from industry competitors?
  10. What questions do you have for me?
  11. Do you feel performance should be rewarded over experience?
  12. Describe a time when you motivated yourself to complete an assignment or task that you did not feel like doing.
  13. When have you been asked to perform a function or complete a task in which you had little or no experience in doing?
  14. Do you have any experience in SAP?
  15. At Caltex Australia we put a lot of emphasis on attention to detail which some people mistake for micromanagement. How do you feel about this?
  16. What are your thoughts on the stance environmentalists take against some of our practices in the energy industry?
  17. At Caltex Australia we put a strong focus on health and safety. What is your experience with health and safety in the energy industry?
  18. Tell me about yourself.
  19. What accomplishment do you believe was the most difficult for you to achieve, in your most recent position?
  20. What type of work environment do you dislike working in?
  21. How do you deal with uncomfortable situations?
  22. How many days were you absent from work last year?
  23. Do people see you as a trustworthy and honest individual?
  24. Tell me about a time when you received criticism from your manager. How did you react to that criticism? How did you make improvements based on that criticism?
  25. Tell me when you have delegated tasks effectively.
  26. What do you see as the most difficult task in being a manager?
  27. What are your salary expectations?
  28. When faced with a problem, are you more likely to jump into solving it, or are you the type to carefully assess the issue first?
  29. Looking at your resume, I see multiple gaps between employments, what were you doing during those gaps?
  30. Why should we hire you to work at Caltex Australia?
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