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CB Richard Ellis Interview
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30 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 30
As a Commercial Broker, how do you stay abreast of the real estate happenings in your community?
***Note: We do not have professional answers for this career***
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1.
As a Commercial Broker, how do you stay abreast of the real estate happenings in your community?
It's essential to CB Richard Ellis that you keep up to date on what is happening in your community when it comes to real estate. As a Commercial Broker, it's vital that you know what your clients may be facing in the current market conditions. Be specific and talk to the interviewer about the resources that you lean on, to stay abreast on industry happenings.

Rachelle's Answer #1
"To stay up to date on what is happening in our city, in terms of commercial real estate, I subscribe to a few industry blogs, as well as a couple in the banking industry. My top resources are (A), (B), and (C). Of course, I also stay on top of market reports released by CB Richard Ellis as they are beneficial and robust."
Rachelle's Answer #2
"I read a variety of commercial real estate publications such as Real Estate Magazine. I also read many articles and reports from Forbes, Deloitte, and NAIOP. If you have other resources that you recommend, I am all ears! I love to research, learn, and grow."
2.
How do you go about nurturing relationships with business owners, landlords, and developers?
As a Commercial Broker, the relationships that you build can make or break your business. Your role is likely driven by commission, meaning that your healthy relationships are how you earn a paycheck. By developing and nurturing great relationships, you will gain repeat business, be offered valuable referrals, and build a fantastic reputation in your area. Discuss how you go about nurturing these crucial relationships. Try to be as specific as possible.

Rachelle's Answer #1
"I certainly appreciate the opportunities that come my way and know that I can only do as well as my network allows. To nurture relationships with business owners, landlords, and developers, I create and publish monthly market reports, sending them out to my email list. I will pop into local businesses to say hello and ask if I can help them in any way. I am a big advocate for small business. The entrepreneurs that I work with know that I give them a lot of word-of-mouth business. When my clients are successful, I am successful too."
Rachelle's Answer #2
"I have a well-organized call list so any prospect or client from the past will hear from me by phone once every six weeks. I believe that this contact is important since most people rely on email or text messages these days. A more personal approach such as a phone call, or even an in-person pop in can make a significant difference when it comes to building and nurturing relationships."
3.
How well do you know the community dynamics and demographics in your region? Why is this an essential factor for a Commercial Broker?
A large part of your success as a Commercial Broker will be directly associated with how well you know your market. When you are on top of your market and understand the commercial real estate needs and issues in your region, you can then act more quickly and provide your clients with the knowledge they need to make timely and lucrative decisions.

Discuss how well you know your community dynamics by talking about how many years you have worked in the area, how you conduct your research or other tactics that you utilize to remain in-the-know. Be sure to address why you believe this knowledge is pertinent to your success as a Commercial Broker.

Rachelle's Answer #1
"My knowledge of our city is advanced. I was born and raised here, spending most of my life living and working in the downtown region. This community knowledge has helped me in many ways, including my ability to learn about changes and movement in real estate faster than many other brokers in the area. I have a reliable network of local business owners, landlords, and developers who know my name simply from my exposure and tenure in the community."
Rachelle's Answer #2
"I believe it's essential for me, as a Commercial Broker, to have a thumb on the beat of my community at all times. Community knowledge is the power I need to make suitable recommendations to my clients. I read market reports from other brokers, demographic reports released by various councils, and continually keep in touch with news stories and events that are impacting all parts of our city, and surrounding area."
4.
CB Richard Ellis is seeking a Commercial Broker with education in business, finance, economics, or other related coursework. Please walk me through your schooling.
The interviewer would like further detail on your education. Be sure to provide information that is not available on your resume. You could talk about your best classes, your favorite coursework, any student councils you were on, awards or accolades, and scholarships earned.

While attending post-secondary studies, you likely learned some core skills that would be transferable to your role as a Commercial Broker. Think about what you learned at your highest levels of education and how that knowledge applies to your work.

Whichever direction you choose to go with your response, be sure to tie your answer in with the ways that this educational experience will benefit you as a Commercial Broker.

Rachelle's Answer #1
"I have a Bachelors Degree in Management with a major in Marketing. I went to University ABC on a full scholarship and graduated top of my class. My passion for economics, as well as quantitative analysis, really came to life while earning this degree. Since graduating, I have been able to utilize my education in a multitude of ways, not only in terms of my business knowledge but also by utilizing new soft skills such as time-management and project planning."
Rachelle's Answer #2
"I recently completed my MBA, after taking online coursework in the evenings and weekends for the past two years. I am proud of this accomplishment since I worked in tandem with this coursework, and still graduated top of my class. I am eager to apply my new skills and knowledge to this Commercial Broker role. When it comes to consulting and strategy, I now a complete idea of how to elicit information from others and synthesize that information into a cohesive story. I have a better ability to see the big picture and gained more creative and conceptual ways of thinking."
5.
CB Richard Ellis prefers to see at least two years of residential real estate experience before moving our team members into Commercial Broker roles. Walk me through your experience as a residential real estate agent.
The interviewer wants to know that you have earned your place as a Commercial Broker by first cutting your teeth in the industry through the residential real estate route. Most Commercial Brokers will first work for a few years in the residential space, learning about the industry before taking on commercial responsibilities. In some states, prior residential real estate experience is a requirement before you can earn your commercial license.

Since this question is open-ended, be sure to keep a well-organized answer that is brief. The interviewer is not asking for a career autobiography; rather, some important career highlights that will make you stand out from other candidates. For this reason, be sure to include some of your most significant career wins as a residential real estate agent.

Rachelle's Answer #1
"Before entering my first Commercial Broker role, I worked as a residential real estate agent for ten years. I won many awards such as Top Agent, Top Producer of the Year, the Million Dollar Club Award, and a President's Club award. I had earned my way to the top, and although I loved the success, I wanted a new challenge. After these achievements, I decided to try my hand in the commercial side of the business and haven't looked back since."
Rachelle's Answer #2
"I began working residential real estate two years ago and experienced great results shortly into my career, entering my agencies' President's Club after just year one. I have put a strong focus on cold calling as well as more modern marketing efforts, which have paid off significantly. Now, I am ready to add commercial real estate to my portfolio."
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