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Bharti Infratel Limited Interview
Questions

29 Questions and Answers by Rachelle Enns
Updated September 10th, 2018 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Job Interviews     Companies     Business     Communication Services    

Question 1 of 29

Work volumes can become very high at Bharti Infratel Limited. How do you handle a larger than average workload?

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Answer Examples

1.

Work volumes can become very high at Bharti Infratel Limited. How do you handle a larger than average workload?

The interviewer wants to be assured that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. When workloads increase, stress levels do too. How do you react?

Rachelle's Answer #1

"When I have a large workload on my plate, I do not stress over the tasks that are in front of me. Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. The higher priority tasks, I complete first. Through this system, I can focus on my tasks individually, rather than stressing out about the multitude of tasks ahead of me. I also love the satisfaction of being able to cross things off my list!"

Michelle's Answer #2

"Whenever I feel overwhelmed, I try to take a few deep breaths, review my list of tasks, and concentrate first on those that are of highest strategic priority to the organization - in other words, the tasks most likely to positively affect the company's bottom line. If I can put my highest expenditure of resources there, I'm more likely to make a positive impact on the organization overall."

2.

How often do you discuss work with your colleagues, in order to think up new systems and styles of working?

Do you use your creative mind with your colleagues to discuss ideas and systems in the workplace? Talk to the interviewer about how you have used creative thinking in the workplace and how this will benefit Bharti Infratel Limited, if hired.

Rachelle's Answer #1

"I have a policy with my team that if they have an innovative and helpful idea they can bring it to me at any time. If their idea or system is something that I think could work, we then create a plan, and sometimes even a prototype, together to present to our head office. This policy has generated some powerful ideas in our office over the past three years including a work-share program and some health and safety initiatives."

Michelle's Answer #2

"I think it is important to discuss work with colleagues in a collaborative nature to encourage all types of ideas to come forth. Often, when people put their heads together, they will create something better than something one individual could have done alone. I'm a big fan of the improv comedy philosophy of 'Yes, and,' in which team members always say, 'yes' to one another's ideas and then try to build on them to make them more viable."

3.

We value effective communication at Bharti Infratel Limited. Would you say you are a better oral or written communicator?

In which manner do you prefer to communicate - oral or verbal? Discuss your preference with the interviewer and support your answer.

Rachelle's Answer #1

"I believe both oral and written communication are important for business success, and each has its strengths. I feel confident in both - in-person communication can be valuable for reading facial expressions, body language, etc., while written communication is ideal for establishing a record of important information. Over the course of my career, I've tried very hard to hone skills in both areas so that I'm a well-rounded, strong communicator."

Michelle's Answer #2

"I do not lean one way or another when it comes to oral or written communication. Both are equally important to me. If I have to choose just one, I will choose written communication as one can always refer back to written communication for reference."

4.

At Bharti Infratel Limited, we give everyone the opportunity to be a mentor. Have you had the opportunity to teach an important skill to a co-worker?

Interviewers want to hear that you have experience teaching or mentoring other employees one-on-one. You may have taught a new hire all of your department's standard processes. Perhaps you taught a long-standing employee how to use Excel. You may have mentored an employee who was struggling to hit monthly goals. All of these scenarios are great examples to draw on.

Rachelle's Answer #1

"I have always enjoyed the opportunity to teach or mentor my colleagues. For example, last month our company introduced a new module in our SAP system, and I could see that one of our team members was having some trouble with the new module. I was familiar with it already, so I offered to help him. We spent his lunch hour for the next three days working on it. He eventually perfected his interaction with the module, and he's now teaching others."

Michelle's Answer #2

"Absolutely. In each of my two previous roles, I have been tasked with leading a small team. I have worked on everything from appointment-setting and overcoming objections to price negotiations with those respective teams. What's more, I always look for an opportunity to connect with new team members. I try to always invite them out for coffee so they not only have a friendly face in the office, but also know that I can be a resource for them. I was promoted from their role, so I am always happy to share how I did it on such a fast timeline and what I've found effective that can help them be a change-maker in the company, too."

5.

If Bharti Infratel Limited hired you today, what would you accomplish first?

When you start a new position, it is essential to set a goal on how you will make a positive impact quickly after being hired. Tell the interviewer what your impact goal is, should you be the successful candidate and hired at Bharti Infratel Limited.

Rachelle's Answer #1

"My first priority would be soaking up as much information about culture, process and KPIs as possible. I'd embark on a 'listening tour' in order to engage in deep conversation with my team and with my colleagues to discover the greatest current needs and how to prioritize them based on company goals for the quarter. Overall, I would strive to meet or exceed all KPIs for the business quarter as efficiently as possible."

Michelle's Answer #2

"If hired today, I would start with analyzing all quantifiable data from the last month, quarter and year to identify any challenges and set a plan to address them. I'd also look for team and company strengths in order to capitalize on or expand them in order to increase the company's bottom line. Overall, I'd be looking for patterns that help me make an immediate contribution to the team and the organization."

6.

We appreciate innovative thinking at Bharti Infratel Limited. When have you created a new product or service?

Using your creative mind, have you ever introduced an employer to a new product or service opportunity? Talk to the interviewer about a time when you have created a new product or service.

Rachelle's Answer #1

"In my previous role I was fortunate enough to introduce my company to the idea of a 'gold level' priority service where, in addition to our general customer service program, we added other options for our highest-yielding customer segments. Our customer base responded enthusiastically, and we were able to grow several accounts because of the extra attention. In fact, we kept the program running for a few years."

Michelle's Answer #2

"I am newer to my career, so I have not had opportunities to create a new product or service in the workplace. In my personal life, a lot of my neighbors have pets. I started a neighborhood dog walking, sitting and vacation service when I was in college. It was highly popular in the summer. I made some money and helped my neighbors enjoy their vacations. This was a positive experience for me at a very early age, so it has encouraged me to be mindful of opportunities and not afraid to raise my hand to express an idea or try something new."

7.

How do you handle communicating bad news to a fellow worker or subordinate?

One of the toughest parts of communication can be delivering bad news to people that you work with and care for. Whether it is delivering a less than positive work review or terminating someone - it doesn't come easy. Assure the interviewer that you can handle this type of task in a transparent, concise and professional manner.

Rachelle's Answer #1

"I believe no one enjoys sharing bad news with a co-worker, but I do have experience in doing so. When this type of task is required, I make sure, first, to practice empathy. Truth is always key, so I will be honest and clear when sharing the news. For instance, if I am to terminate someone's employment, I will not sugar coat the reasons. It's best they know so that they can learn from the experience."

Michelle's Answer #2

"I try to be very direct with my communication skills. While showing empathy is always important, I try not to be over-emotional when sharing non-ideal information with team members - most news of this nature is fact-based and can be presented calmly and rationally. A sense of optimism can also help. Good or bad news, there is always a way to improve the situation and create something good from it. After delivering bad news, I will work with my coworker to find a positive solution."

8.

Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.

On occasion, mistakes will happen, and communication will be broken. Talk to the interviewer about a time that this occurred in the workplace. How did you resolve the situation?

Rachelle's Answer #1

"This happens so easily when people are involved! I recall one instance where I misread an email from one of my team members. The tone was unclear, and I read it as sarcastic rather than in the positive tone my team member intended. After a tense conversation, the employee clarified her intention, and I learned that I was mistaken. She and I agreed to pay closer attention to email tone and to err on the side of positivity to avoid a similar situation in the future."

Michelle's Answer #2

"My current team recently suffered a missing link in communication with one of our vendors, whom we engaged with to complete a large service contract. We did not clearly communicate a change in the agreement, which affected the way the company executed against the contract, costing my team wasted time and resources. We were able to identify the breakdown in communication and change the process to ensure it does not happen again."

9.

When entering a new job, describe how you build relationships with your new coworkers and supervisors.

Due to a wide variety of personalities, relationships can take time to form. How do you ensure that you have a strong line of communication with your co-workers and supervisors, right from the start?

Rachelle's Answer #1

"I believe the first few weeks of any new position should be devoted to listening and understanding the culture, landscape, needs and expectations of team members and colleagues. In previous positions, I have found 'listening tours,' valuable, in which I schedule coffees, lunches or short meetings with as many colleagues as possible during the first few weeks to discuss their challenges, successes and expectations for the position. This sets us up as collaborators from the very beginning."

Michelle's Answer #2

"First impressions are everything, and I make a strong attempt to build relationships with all of my peers right up front when starting a new job. I schedule meetings to make an introduction and ask discovery questions to learn how I can best support them when working together. It is also important to gain insight into their preferred methods of communication. Also important, I try very quickly to show an interest in their lives outside of work - who they are, their hobbies, their families, etc., so that it's clear that I value them as individuals, not just as professional roles."

10.

How can Bharti Infratel Limited motivate you, as a leader?

Your motivation may be that the idea of success and achievement drives you. Perhaps you are working toward career advancement. Take some time to think about what truly motivates you.

Rachelle's Answer #1

"I believe that, for the most part, I am intrinsically motivated. However, I am often encouraged by verbal recognition of my impact, along with compensation-based rewards. This could be a competition for a gift card or a contest where I can earn a bigger holiday party budget for my team. Being a leader comes naturally to me, so I don't find it to be an onerous task very often. My competitive side keeps me motivated as well."

Michelle's Answer #2

"In a competitive industry, I want to work for the best and with the best. I am motivated by a company that sets high performance standards, and by colleagues who work hard to meet them. I love being challenged by my peers to deliver my very best work."

11.

What excites you?

Every hiring manager wants to know how to keep you best motivated and excited about the job. Talk to the interviewer about what excites you and keeps you happy at work.

Rachelle's Answer #1

"I have a healthy competitive edge, even if its a personal competition. For me, I am excited and motivated by winning, whether that be winning over a new client, exceeding my KPIs or being recognized for a job well done. I am also motivated and energized by a strong team that supports and challenges one another."

Michelle's Answer #2

"I get excited when new challenges are presented in the workplace. This could include a new program, a new customer initiative, a sales contest, or even the training of a new employee. A fresh problem to solve or a fresh obstacle to conquer is highly motivating and exciting for me."

12.

Tell me about a time when you improved communication between yourself and a co-worker or client.

Possessing the skills to improve communication in the workplace is a very valuable asset. Talk to the interviewer about your ability to enhance communication in the workplace. Be sure to tie in how your skills will benefit Bharti Infratel Limited.

Rachelle's Answer #1

"In my current position I have one particular client who is an exceptionally brief communicator. If I ask two questions, he tends to answer only one. I learned quickly that he would not acknowledge anything for which he did not have a direct answer, so I began to ask him questions in a different way. For example, I would say 'Do you have an answer for me on question X?' and he would say yes or no. We would then go from there. This method was an effective form of communication for that particular client. I have a few approaches that will be useful when working for Bharti Infratel Limited ."

Michelle's Answer #2

"I once had a client who often missed email updates. It caused us to cross our wires a few times. I suggested that we book a quick call every week to review any outstanding areas that need to be addressed, and I followed each call with a status report so that the conversation was documented. This process worked well for us, and I believe it would work well for clients at Bharti Infratel Limited as well."

13.

When have you shown a willingness to learn a new method or new approach to solving a problem?

It is a great skill to have when you can approach a problem in a new way. Discuss with the interviewer your ability to approach a problem using new methods.

Rachelle's Answer #1

"When our company came under new management last year, many new methods and policies were implemented. As a result, I was able to learn many new approaches to our challenges in sales and customer management. Ultimately, they were very effective, and I enjoyed the process of taking a different approach and trying something innovative."

Michelle's Answer #2

"Our company switched to an SAP system last year that I was not familiar with. I enrolled myself in a 4-week evening course at our local community college so that I could quickly learn the system without it affecting my performance at work. It helped a great deal, and my employers were impressed with my willingness to learn. In addition, I was able to share with colleagues new ways to employ the system to solve some of their day-to-day business challenges."

14.

If you were given a choice, which work related task would you leave for last? Why?

Often we will leave the tasks that we don't like for last in the act of procrastination. Other times, we will mindfully move a particular responsibility for last because we feel that it makes the most sense. Help the interviewer to determine which personality type you are by answering this question.

Rachelle's Answer #1

"If given a choice, I would leave my documentation tasks for last. I say this because I like to spend my time selling and hitting targets; that's the most energizing and satisfying to me, so completing tasks related to documentation during business hours often feels like a distraction from business development. I do understand the importance of appropriate documentation; I just prefer to save it for after the workday."

Michelle's Answer #2

"I think it's natural to want to save the hardest or most demanding tasks for last, so I make a conscious effort not to do that. I try to review my to-do list each morning and pick the most difficult task on the list to complete first. That way, I feel a tremendous sense of accomplishment, and it's a nice confidence boost as I move on to tasks throughout the day that aren't quite as challenging."

15.

We like to empower our employees here at Bharti Infratel Limited. Tell me about a time when you undertook a project that demanded a lot of initiative.

This interview question allows you to demonstrate your ability to be a self-starter. Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead. Include details of your project timeline, which you led, or what you had to teach yourself for the project to be successful. Be sure to also emphasize the outcome.

Rachelle's Answer #1

"We recently had a major inventory count requested of us by the corporate head office. At the time, our manager was away on vacation. No one quite knew where to start or who should take the lead. I took the initiative to lead my co-workers through the inventory project. I taught myself the tracking software in a short amount of time and created a schedule so that everyone knew what was expected of them, and we completed the project three days ahead of schedule! It was a great success."

Michelle's Answer #2

"We recently switched over our entire leadership team at the same time we were updating our team's compensation plan, so it was a lot of organizational change for the team to process. I took the initiative to manage the culture during this time by reaching out to all associates individually to gain their feedback on what compensation they would like to see in our change. I explained some possible options and gained their feedback on the new leadership team. This, on top of my day-to-day responsibilities, demanded strong time management skills, organization and initiative. However, I was able to guide our associates through a seamless compensation transition while gaining strong feedback on leadership changes."

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29 Bharti Infratel Limited Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.

Interview Questions

  1. Work volumes can become very high at Bharti Infratel Limited. How do you handle a larger than average workload?
  2. How often do you discuss work with your colleagues, in order to think up new systems and styles of working?
  3. We value effective communication at Bharti Infratel Limited. Would you say you are a better oral or written communicator?
  4. At Bharti Infratel Limited, we give everyone the opportunity to be a mentor. Have you had the opportunity to teach an important skill to a co-worker?
  5. If Bharti Infratel Limited hired you today, what would you accomplish first?
  6. We appreciate innovative thinking at Bharti Infratel Limited. When have you created a new product or service?
  7. How do you handle communicating bad news to a fellow worker or subordinate?
  8. Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.
  9. When entering a new job, describe how you build relationships with your new coworkers and supervisors.
  10. How can Bharti Infratel Limited motivate you, as a leader?
  11. What excites you?
  12. Tell me about a time when you improved communication between yourself and a co-worker or client.
  13. When have you shown a willingness to learn a new method or new approach to solving a problem?
  14. If you were given a choice, which work related task would you leave for last? Why?
  15. We like to empower our employees here at Bharti Infratel Limited. Tell me about a time when you undertook a project that demanded a lot of initiative.
  16. At Bharti Infratel Limited, we value calculated risk. When have you taken an unusual risk in the workplace? What was the outcome?
  17. At your current or former place of employment, how important was communication and dealing with others?
  18. We often present to a variety of groups at Bharti Infratel Limited. What is your comfort level here? Tell me about your experience giving presentations in front of large groups.
  19. At Bharti Infratel Limited, we take great pride in how our team members present themselves in writing. How would you describe your written communication skills?
  20. What experience do you have using team-based messaging applications?
  21. How do you handle a situation where your supervisor does not properly communicate information to you?
  22. At Bharti Infratel Limited, we greatly value collaboration, which hinges on exceptional communication. Tell me about a time when your communication skills greatly benefited your team.
  23. We value communication at Bharti Infratel Limited. Rate your communication skills from 1-10 with proper examples backing your given rating.
  24. What do you know about the company culture at Bharti Infratel Limited?
  25. Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally?
  26. Give me an example of a time when you had to troubleshoot to solve a problem.
  27. When a major problem arises, what is your first reaction?
  28. Bharti Infratel Limited encourages continued education. Tell me about a time when you took on a new course to study in order to improve your own work performance.
  29. When planning, how often do you create alternative scenarios to help you adjust to changing situations?
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