31 BayCare Health Systems Interview Questions & Answers
Below is a list of our BayCare Health Systems, LLC interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
1. Presenting yourself and acting in a professional manner is of utmost importance to BayCare as your potential employer. How do you ensure you look and act professionally in your job?
How to Answer
Looking the part and acting the part are two sides of professionalism that BayCare Health takes very seriously to the point where it is considered on of their primary values as an organization. Your interviewer will be looking to hear that you take presenting yourself as a professional and acting in a professional manner very seriously. Explain how you do these things and also why they are important to your patients and the organization that you represent.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"Every time I step into the clinic, I take both my image and way I interact with each and every person very seriously. Coming to work cleanly groomed and showered on a daily basis presents a solid image to my patients and my colleagues and my attire each day is professionally appropriate. As well, my interactions with patients, visitors and colleagues are always business in nature with a personal and friendly touch. These things go a long way in ensuring that our patients come back for their healthcare needs and maybe even urge them to refer a friend or a loved one to us. And as a community member and representative of my organization, I carry my image and demeanor into my personal life as well because people know me for my job."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"I take great pride in presenting a professional image in the workplace to help reflect my values into my job while representing my employer. Groomed hair and dressing properly for work are very important things for anyone representing their organization as patients and their family members notice the little things like this. If I'm hired for this position, you'll quickly find that I'm also able to keep myself composed in a professional manner, even when facing adversity. Our attitude and tone go a long way in showing who we really are and I am always cognizant of this with patients and my colleagues."
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2. BayCare Health Systems was initially looking for someone with 5 years' experience in a similar role. Considering you have just 2 years' experience, would you be willing to accept this position at a lower salary?
How to Answer
Are you willing to earn your way up if the interviewer does not want to offer you top compensation? Discuss with the interviewer what you would expect for compensation if offered this position.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"I would be happy to earn my way to the top compensation level if required. I do assure you that, despite my being shy of experience by a couple of years, I am a top performer and you would not be disappointed in my performance."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"I understand I do not quite meet the qualifications of experience you are looking for and am willing to be compensated in adjustment to that fact. However, I do look forward to proving my worth to BayCare Health Systems, LLC in hopes to be considered for the median salary for the role."
Written by Ryan Brunner
3. Being a physician owned and physician led organization, talk about the working relationships you have developed with physicians throughout your career. How would you rate your ability to work closely with physicians?
How to Answer
No matter the type of practice, the relationship between a physician and the ancillary staff is vitally important for the success of a practice. Great patient care comes from all who work with a patient and you need to have the ability to work well with the physicians and mid-level providers that you care for patients with. Talk about how you foster your relationships with the physicians that you've worked closely with. Give examples of how you have worked well with others in the past and talk about any positive feedback you've received from them.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"As a Sonographer, I am fortunate to have worked with many great Radiologists during my career. With all of them, I keep lines of communication wide open and never hesitate to talk to them for clarification or to get feedback on my readings. Some definitely have their preferences and I do my best to cater to their needs in my readings. One past Radiologist that I work with tried to talk me into joining the new organization he was leaving for because we had developed such a great working relationship. Being a loyal employee, I was not able to do that though."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"My career as a Surgical Technician has put me working side by side with some of the best surgeons in the region. I come from the standpoint that we are both working together for the same goal: to help our patient the best we can. For me to do my part here, I need to know my surgeon and how they operate on each patient for me to be able to best assist them. With every new surgeon I work with, I take time to meet with them prior to our first case to talk about the fin details of processes and how I can be as effective as possible for them. I've found that each surgeon really appreciates me initiating this dialogue rather than doing it during the actual surgery."
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4. Why do you think you will be successful in this role with BayCare Health Systems?
How to Answer
Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations with BayCare Health Systems. Discuss the reasons why will you be great at this job. Talk about your qualifications and skills that will help you to do this job well. If you can, match your strengths to the requirements outlined in the job description.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"I know I will be successful in this role because I have been working in this industry for five years with great training and mentorship. I have a solid understanding of X, Y, and Z (skills listed in the job description). Also, I have all of my updated certifications as outlined in your job description. I am well-prepared for this next step in my career."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"I believe my success with BayCare Health Systems, LLC will come from having all of the hard skills that you are looking for, whether learned in school or gained through work experience. I know all the key players in this region and stay informed of best practices."
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5. What do the words customer service mean to you in your job?
How to Answer
In the healthcare industry, the dfienition of a customer can vary from job to job, but the focus of providing great service to customers is universal no matter your job. For your answer to this question, define who your customers are in the role that you play and talk about how you go about providing great service to them. Through great communication skills and acting on your word, you provide these services on a regular basis and this question is your chance to showcase that for your interviewer.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"As a CRNA, I have to provide great service to both my patients and the anesthesiologists that I work with on a daily basis. With my physicians, we work closely together and I learn their preferences for working with patients and cater to their needs. With my current group, we have meshed so well over the last two years and can almost perform in our sleep together. We have gotten this way through giving and taking continual feedback and just working together. For my patients, serving them is why I entered this field. Whether I am working with an expecting mother in an emergency c-section or a patient having knee surgery, I owe it to each patient to listen to their needs and walk them through the entire anesthesia process. When I am with a patient, my sole focus is on them and their needs at all times."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"Coming out of school as an Echo Tech, I look forward to providing great service to my patients through skillful testing and a great bedside manner. During my clinical rotations, I was complimented on my ability to put patients at east with my calm demeanor and I think this is important for patients undergoing cardiac testing. On top of patients, the cardiologists that I will work closely with are also my customers and I will provide great service to them by timely results and a willingness to help out whenever needed."
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6. Rate your problem solving skills from 1-10. How do you justify your rating?
How to Answer
The interviewer wants to know how you would rate your problem-solving skills. Of course, you want to give yourself a strong rating; however, it's essential that you remain realistic. Everyone has room to learn and improve! Be sure to justify your score as well.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"I rate my problem-solving skills as an 8/10. I will, on occasion, have times when I am not as efficient as I would like to be but all in all, I do feel that my problem-solving skills are above average. My supervisor and co-workers will attest to my fast reflexes when a problem arises, and they would also say that I remain calm under pressure."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"I would say I get a solid 8.3 on a scale of 10. Seems weird to give myself something like a .3, but I think of it as an 83%, which is a B- teetering on a solid B. It's a solid grade, with definite room for improvement, since I'm certainly not perfect. The reason for the B-/B grade would be that I'm quick to take action and figure out the solution as I go, but sometimes I could benefit from taking a moment to pause and reflect or gather other contributors before taking action. That said, I believe I generally get the best outcome possible when faced with a challenge."
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7. Our motto at BayCare Health is to expect the best. We strive to expect this not only in patient care, but also from one another and from the organization as a whole. If hired, how can we expect the best from you?
How to Answer
Expect the best is a very open ended motto and this question from your interviewer is also very open ended. Here is your opportunity to set yourself apart from your competition that you have interviewing for this job. Think about unique things that make you the best person for this job and that make you the best caregiver and colleague if hired. Be passionate in your answer to really sell your best to your interviewer.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"If hired for this position, you'll first find out that I have the knowledge, skills and abilities to hit the ground running from the start. My years of training and experience in orthopedic surgery would translate well to this job based on what you have described to me. But on top of this, I think the thing that sets me apart is my willingness and desire to always learn and get better. In healthcare, we can never be stagnant in our career because new research, changing techniques and groundbreaking technology make our need to adapt necessary. Being a life-long learner is something I take great pride in and can help you expect the best from me at all times."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"Success in the healthcare industry to me comes down to one thing and one thing only: positive outcomes for patients. No matter what I do on a daily basis in clinic, my number one focus is on my patients at all times and doing my best to ensure that I utilize every resource possible in their care. Sometimes it is easy to lose sight of patient care because of administrative duties and other tasks that come up, but I have an innate ability to relate everything back to the patient and keep their focus in mind."
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8. What type of work environment do you dislike working in?
How to Answer
Are you pretty flexible in your ability to work in most environments? Have you experienced a position where the atmosphere wasn't conducive to your productivity? Be sure to know the type of situation offered in this position prior, to the interview. If you aren't completely clear on the workplace environment or culture, kindly ask the interviewer to expand on the work environment for you.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"I can be productive in most work environments, so long as the mentality is positive and teamwork is encouraged. I cannot work in an environment that feels negative or toxic."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"I prefer to focus on the positive, so if it's okay, I would like to share with you what my ideal work environment looks like. My ideal environment is organized, collaborative, positive, energetic, and encouraging. I love working with like-minded people who set challenging goals for themselves. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving."
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9. With the ongoing changes in the healthcare services industry, how do you keep your knowledge current?
How to Answer
Employers expect employees to stay up-to-date on their respective field, and today's technology makes this reasonably easy! List several ways that you receive your industry knowledge and stay on top of trends.
Tell the interviewer about those daily update emails you receive from professional organizations, conferences you attend, and seminars you have taken.
Lastly, it's a great idea to ask the interviewer what resources they refer to for industry trends. That question can start up a great conversation, and you may learn a thing or two as well.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"Every morning I listen to X Podcast because I find the information to be fresh, and valuable. In addition to this podcast, I also subscribe to a couple of industry blogs. One is ABC, and the other is XYZ. I greatly value the information shared between fellow professionals. What resources do you prefer to stay on top of industry trends and changes?"
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"I am an avid fan of google alerts! I will receive an email with the related information any time there is a major headline about the healthcare services industry. In addition to this, I also subscribe to a couple of medical-related journals."
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10. Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?
How to Answer
Show the interviewer that you work well with most personalities even though you recognize there are some folks out there who are quite difficult to please.
Think about that one person at work who is seen as hard to please. Perhaps there is someone at work who tries to intimidate others. Talk to the interviewer about what made this person challenging and what their relationship was with you. Avoid speaking poorly of anyone and be sure to end your response on a positive note.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"I once worked at a small medical facility where the primary physician was very demanding. When he would walk into the facility, employees would quietly announce that he was in the building, so that everyone could be prepared for his arrival. This physician had great intentions; however, his people skills were a little rough. I could see that he meant well, and I recognized that he wanted to do a lot of good things. When we interacted, I always took his feedback with the understanding that he didn't mean things as harshly as he might say them."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"In my previous position, I did have a coworker who didn't pull their weight. This unmotivated coworker created more work for the rest of the team by being slow and unresponsive. Our team started to complete most of the tasks when it came to group projects. It didn't take much time before our department head noticed this particular individual was slacking. I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over."
Written by Ryan Brunner
11. BayCare operates as an independent practice for our physicians and our patients benefit greatly from the variety of treatments that they can provide. What do you see as advantages of our model versus a large group model?
How to Answer
Being set up as an independent practice model allows the physicians at BayCare Health a lot of autonomy in their practice and this helps better the care for their patients. For this question, your interviewer will be looking to hear that you understand the difference in practice types and that you see the advantages of their model. Talk about the importance of providers not being burdened by the policies of large health systems, giving them freedom of choice in a lot of aspects while still having the financial and administrative support of the organization.
Written by Ryan Brunner on November 28th, 2018
Answer Example
"Having worked in just about every type of medical practice, they all have their pro's and con's by all means. In talking with a few folks working for BayCare, I see it as a huge advantage that providers are able to practice independently while having the organization as their backbone. Small, private practices have pretty much went by the wayside due to the heavy administrative burden that a provider needed to keep up with due to healthcare regulations. An organization like BayCare provides that solid administrative support while allowing their physicians to provide care independently. It really sounds like the best of both worlds to me."
Written by Ryan Brunner on November 28th, 2018
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12. If you could expand your knowledge and expertise in any healthcare service area, which would you choose?
How to Answer
There are many facets of health care. If you could choose any area of healthcare to specialize in, which would you choose? Be sure to tie your answer into some aspects of what BayCare Health Systems does.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"If I could choose any area of healthcare services to be a subject matter expert in, I would choose geriatric care. I do feel that this particular focus is not as popular as some, and become an expert in it would allow me to snowball in my career."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"I have a variety of interests within healthcare service, so that is a tough question for me! I suppose if I had to narrow it to just one area of expertise, I would say palliative care and the necessary family care that comes with it."
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13. What part of your healthcare career brings you the most stress?
How to Answer
Stress can often be a regular part of the day to day work experience. Talk to the interviewer about which areas of your career are the most stressful. Ensure that your answer does not include a factor that would make you appear unfit for the position. (IE: a bus driver should not find driving to be the most stressful part of the job).
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"The part of my career that brings me the most stress is when the schedule is running behind due to lack of hustle on mine or my teams part. I like to be on time with my schedule to ensure that our patients and clients are assisted properly."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"To be completely transparent, I probably bring myself the most stress because of my innate desire to be the best. I strive for perfection too often, which causes undue stress on myself. I manage this by focusing my energy on productive activities that are good for my career."
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14. Tell me about yourself.
How to Answer
Take a few minutes to tell the interviewer a few things about yourself. You can begin with your recent education, family life, volunteer work, or talk about your travels. Bring up anything that is interesting and highlights your ability to be a responsible, reliable, and bright individual.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"A bit about me - I love to travel, read, and conduct research. I am a recent grad from Columbia University and have spent the past 12 months traveling the world. It was the best experience that I could have given myself as I was able to learn so much from seeing how the rest of the world lives. I returned to the US just last month and had been actively looking for work the past couple of weeks. I am looking forward to getting into the routine of a career again."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. I am a competitive individual and enjoy keeping fit. Being newer to my career in healthcare services, my biggest goal as of late has to take as many related courses and workshops as possible. I am eager to get a great start on my career."
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15. Over time, BayCare has been a continually growing and expanding organization through mergers and joint ventures in our region. Have you ever been a part of an organizational merger during your career? If so, how did this effect your job?
How to Answer
For this question, be open and honest about your experiences with company mergers and joint ventures. If you haven't been a part of this, that is okay. For your answer, whether you have been a part of this type of change or not, be sure to let your interviewer know that these changes often present new and exciting opportunities and also let your interviewer know that you thrive on change. Strength in numbers is always a positive in the healthcare industry.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"Having been in the healthcare industry for many years, I have been a part of a few different organization buy-outs and joint ventures. These times, while scary at first to some, are usually filled with exciting changes and new ways of doing business and I am always open to changing for the better. During these times, I've often took a lead by example role when my colleagues were worried or even scared. Sometimes, my colleagues had tunnel vision when pointing out the bigger picture was necessary and I never hesitated to do so."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"With my current employer, we recently were purchased and merged with a much larger healthcare entity and the last year in the workplace has been filled with many exciting changes. While learning about changes in benefits, retirement plans and things of that nature can be overwhelming, I take the approach of thinking about how patients will be effected and the positive changes were immense under a new organization and new leadership. I am a very adaptable employee and really took our training on a new EHR seriously. My director thanked me throughout the whole process for being a leader among our team by being a positive example."
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16. Do you prefer to work in a team based position or individually?
How to Answer
In which situation are you the happiest and most productive? Talk to the interviewer about your preference when it comes to teamwork or working individually. Be sure to avoid pigeonholing yourself into one particular scenario (IE: I only like to work by myself). You may work well without the need for much management or direction, or perhaps you are better driven in a collaborative and team led environment. Either way, be honest with the interviewer about your preferences without leaning negatively, either way.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"Whether I am doing an independent project, or working in a team environment, I always give my best. I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well."
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17. Patient care requires a strong amount of compassion. Do you consider yourself a compassionate person?
How to Answer
To succeed in the healthcare services industry, you should have a solid level of compassion for your patients or customers. Talk to the interviewer about the compassionate qualities that you possess. How would you rate your level of compassion for others?
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"I understand that compassion is one of the top qualities that I need to bring to the workplace, being in the healthcare services profession. I consider myself a very compassionate individual. I am warm hearted, responsive to my patients' needs, and always empathetic."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"Some ways to describe yourself could be:
- Understanding
- Warm Hearted
- Empathetic
- Responsive
- Charitable
- Tender Hearted"
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18. How would you describe your personality?
How to Answer
Personality and character are two very different things. The interviewer is looking for more information on your traits vs. your integrity. Your example could include buzzwords such as introverted, energetic, and confident.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"I would describe my personality as approachable, light-hearted, and positive. I believe that, if asked, my colleagues and supervisor would say the same about me."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"I'm genuinely easy-going, probably from all the international travel I experienced in my 20's. I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me."
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19. At BayCare, we treat patients that are often referred to us from their primary care provider outside of our system. Have you worked under this situation before? If not, what do you see as potential roadblocks to great patient care?
How to Answer
As an organization, BayCare is unique in that it holds synergy as on of its primary organizational values. By definition, synergy is the interaction of two or more organizations to produce a combined effect greater than the sum of their separate effects. In essence, employees at BayCare need to have the ability to work with staff from other healthcare organizations to provide great results for their mutual patients. If you've worked under this situation before, talk about your experiences and what made them successful. If you haven't had this experience, talk about y or skills that would help you be successful and also talk about how you would overcome any hurdles.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"Having spent a majority of my career with a private radiology clinic, I have had the need to work with many referring physicians, hospitals and clinics. The key to providing the best patient care possible is through communication. I never hesitate to pick up the phone and call a providers office should I need clarification on a record or anything sent over to me. Fortunately, we have great policies in place that enable us to have a thorough patient record prior to a new appointment. If I ever have trouble communicating with someone needed, I call the clinic or providers main phone line and ask to speak with anyone that can help me. By being up front and professional on the phone, I am able to find what I need in no time usually."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"As a new Physician Assistant, I haven't had to work in this direct situation. My clinical rotations were mostly in large health systems and patients I was working with were referred or seeing other providers within the same organization. With BayCare's unique status of being a sought after specialty care provider, there are obviously some differences but I think that they can be overcome through great communication and patient record keeping on our part here. If hired, you'll find that I am great at documenting patient activities both timely and accurately and I'm willing to learn any processes that are in place for patients that have primary care providers that need to be updated. Are you able to explain these process at BayCare?"
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20. BayCare Health Systems seeks to hire those with strong problem solving skills. When were you able to successfully resolve a problem in the workplace?
How to Answer
Problem-solving and dispute resolution are critical skills to possess. Display to the interviewer that you are capable of problem-solving within the workplace. Talk about a time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"In my most recent position we had a consistent problem with employees showing up late for their shifts or calling in sick at the very last moment. Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. For 180 days, my employees were rewarded for coming to work 10 minutes early. Also, for every month with zero sick days, a bonus was added. In the end, we awarded those with perfect attendance a $600 bonus. The bonus' cost us less money, in the end than the cost of lowered productivity due to absent employees. The program was a success, and upper management chose to keep it implemented for another six months. We will re-assess in December, but it seems to be working very well."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"I was working in a clinic where the primary population was low income. We had a lot of concerns with patients not showing up for appointments when expected. The staff wanted to start double-booking patient time slots. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. Instead of scheduling, they had these 'drop-in mornings' with a common waiting room. I took these methods and incorporated them into our setting. We did that twice a week, and it completely solved our scheduling problem."
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21. At BayCare Health Systems we seek to hire individuals who have ambitions of growing their career. Where do you see yourself in 3-5 years?
How to Answer
Every hiring manager would like to know that their investment of time and training will pay off. Assure the interviewer that you see this position as a long-term fit. How does this role with BayCare Health Systems fit into your longer-term plans?
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"In 3-5 years I would like to see my career with BayCare Health Systems include a path towards a leadership role. I am very keen on paving a long-term career in the healthcare services realm and would love the opportunity to do that here."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"One of the attractive points of working for BayCare Health Systems, LLC is that you care about the growth of your employees. I'm motivated to learn and am looking for a long-term fit. In 3-5 years I'd like to be grounded in the clinic, learn about this site, your patient base and earn certifications that would help the unit advance. Personally, I'd like to get involved in some of the local volunteer organizations. I speak Spanish, and I have an interest in urban outreach so it would be nice to do something formal in that context...health-education or fundraising."
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22. At BayCare Health, we empower our employees to find new and creative ways to provide excellent care to our patients. Talk about a time you used a unique vision to make a change in process that bettered care for patients.
How to Answer
BayCare holds vision as one of its primary values in the fact that they are pioneers in the specialty care field of medicine. To truly live this value as an organization, the employee's that work for BayCare must have a vision for the future at all times. On this question, your interviewer will be looking to hear an example of a time you thought outside the box to provide great results to a patient so they can see that you can be a visionary in your field. In your example, talk about what prompted you to seek a new method or change in process to help achieve better results for a patient.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"In my current job, over the past ten years we have seen a very high turnover with both provider staff and allied health staff. In analyzing data with our HR staff, it was very apparent that much of our turnover was with employees that had only been employed less than three years. Knowing this, I proposed a mentoring program for new staff that would mentor new colleagues with adapting to our organization culturally and also adapting to the community. With approval and having the mentoring program running for just over a year, we have received great feedback from both mentors and the new employees. Real results will hopefully show in the coming years as turnover numbers decrease as planned by the mentoring."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"In our small clinic that I currently work in, we were experiencing decreased patient access over time and new referrals for surgery were often experiencing wait times of over three weeks. With the high needs patients that we treat, many took their needs elsewhere and this became a big issue for us. Seeing the issues, I helped create a team of individuals to look at ways to create better access for our patients. Because of the groups efforts, we have implemented a real time provider schedule to block appointment times. On top of this, we sought approval to hire one new surgeon and two new APP staff to help with the increased patients. The moves have generated a great amount of new revenue for our organization so our team's effort was well worth it!"
Written by Ryan Brunner
23. It is often said that a career in healthcare is a 'thankless job'. How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?
How to Answer
The interviewer would like to know how they could continue to motivate you - even on the hardest of days. Do you need to have verbal recognition? Are you motivated solely by the success of your team? Talk to the interviewer about how you have stayed motivated in the past.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"I am an easily motivated individual, and it does not take much to keep me engaged. I am fully aware that healthcare-related positions can seem thankless. Honestly, the best thanks that I can get is a pat on the back now and then. The majority of my motivation comes from simply helping people."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"My chosen career was helping people at exactly the point they were least capable of censoring themselves or giving back. So, I stopped needing thanks from my patients. It's not like I don't need positive reinforcement. Everyone does. But I made a point to find it in other places instead of expecting it from my patients. Nowadays I make an effort to expressly thank the people I work with when they do a good job. I focus on being grateful to be allowed to see private, raw, emotional parts of peoples lives. And I make work-related goals I can achieve for satisfaction."
Written by Ryan Brunner
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Rachelle's Feedback
24. If you could expand your knowledge and expertise in any area of healthcare services, which would you choose?
How to Answer
The interviewer would like to dig deeper into your true areas of interest when it comes to healthcare services. They want to know that your passions align well with what BayCare Health Systems is offering. Talk to the interviewer about the areas of healthcare you would like to focus on most, and then tie that information in with what the position at BayCare Health Systems would be offering you.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"If I could expand my expertise in any healthcare service area I would choose anything within primary care. This is one of the reasons I have applied with your company. I feel that your focus will be a great fit with my long-term career goals."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"I'm interested in research. One of the things that attracted me to working with your company is your ongoing community-based research collaborations. I'd be curious to hear if the [clinic/hospital/program] had any needs in this area. Is this something junior staff can be involved in?"
Written by Ryan Brunner
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Rachelle's Feedback
25. One of BayCare's primary values is passion. What are ways that you have demonstrated passion in your career?
How to Answer
A fulfilling career in the healthcare industry is usually predicated on one thing: passion! If you are walking your dream career path as you step into this interview, you definitely have the passion to be successful in your work and find joy in what you are doing. Prior to your interviewer, think of some unique ways that you bring passion to your work. These can include, but are not limited to, a desire for life-long learning, the need to care for others, the desire to practice what you preach to patients or putting your heart and soul into your job.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"Personally, I was driven to pursue a career as a Physician Assistant from a very young age and this desire always stemmed from my passion to care for others. Growing up with a parent that suffered from MS, I took on the caregiver role from a young age being the oldest sibling. In seeking to learn as much as I could about the disease when I was in junior high school, a much greater desire to pursue an education in the medical profession grew. If I'm hired, you'll be impressed by my ability to put my patient's needs as a top priority at all times and this would reflect very well on BayCare."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"My career in healthcare, while starting with a strong passion, has only grew over time as I've been able to learn and grow more in this profession. To this day, I take every opportunity possible to help grow my knowledge base in the field of orthopedics and I have become a more productive provider because of it. I look forward to continuing to be a dedicated learner in this field to help provide the best care possible to the patients that I work with."
Written by Ryan Brunner
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Rachelle's Feedback
26. In order to work for BayCare Health Systems, you must be able to pass a full criminal background check. Do you consent to a full background check?
How to Answer
Working in the healthcare services industry means that you are in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. Assure the interviewer that you are able and willing to pass a complete background check. If you have a criminal record, you must disclose this.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"I have a clean criminal record and am happy to comply with any background check you require of me."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"No problem. I understand that it's part of the job. But I want to be up-front, I have done a full background check before, and there is a possibility you will see a charge for possession of marijuana in the check. It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. But I don't want you to be surprised by the information. I'm happy to answer any questions you have."
Written by Ryan Brunner
3rd Answer Example
"I have a misdemeanor on my record from 15 years ago. I am happy to continue in the interview process and comply with your background checks should you allow for some exceptions."
Written by Ryan Brunner
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Rachelle's Feedback
27. BayCare Clinic strives to be recognized as a destination of excellence in healthcare and we look to bring in patients from all over the region and country for our services. What advantages and disadvantages to you see this creating in your role?
How to Answer
Based on the excellent specialty care services that BayCare provides, they often see patients from all over the upper Midwest that seek out their medical care. This can put new patients in front of employees on a regular basis. Talk about your personal feelings on how this could be advantageous along with having roadblocks that you may have to overcome. For any roadblocks you see, be sure to put a positive spin on your answer for your interviewer.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"Having lived in and practiced in the Green Bay area for many years, it has been a goal of mine to come work for BayCare in Lasik Surgery for some time now. I know that BayCare provides some of the best patient care in Lasik in the country and I think that my skills can help benefit the team even more. I definitely see the variety of patients as a huge bonus because it helps us become more well-rounded in our jobs. If hired, you'll find quickly that I have a great way of developing rapport with patients very quickly and I could use this to the organization's advantage."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"Knowing BayCare's reputation as a top oral surgery provider in the Midwest, I'd love the opportunity to work with critical needs patients that are seeking out services from the team here. My career to this point has prepared me to help treat critical mouth restoration, TMJ and cleft lip patients. While some may consider caring for high needs patients a roadblock, I see this as an opportunity for me to be able to help change someone's life for the positive."
Written by Ryan Brunner
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Rachelle's Feedback
28. At BayCare Health Systems we take pride in our great relationships with clients, vendors, coworkers, and patients. Do you consider yourself to be a strong relationship builder?
How to Answer
Assure the interviewer that you would treat everyone at BayCare Health Systems with great respect and a positive attitude. Discuss the ways that you would build strong and healthy relationships if hired.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"I have often been complimented on my relationship building skills. I like to get to know people and ask them questions about themselves. Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. I consider myself to be a strong relationship builder and take pride in my 'people skills'. Rest assured, I would be a great ambassador of positive relationships for BayCare Health Systems."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"Some ways to build strong relationships in the workplace:
- Have strong follow-up
- Offer sincere conversation
- Get to know people on a personal level
- Be trustworthy
- Avoid gossip
- Offer mutual respect
- Be mindful of your actions
- Compliment others
- Be positive
- Be a strong listener"
Written by Ryan Brunner
3rd Answer Example
"I am happy to hear that BayCare Health Systems, LLC values long-term relationships. This fact is a bonus for me, and it's one of the reasons I chose to work in the medical field. I like working in an industry where genuine care is valued. Healthcare is not a place for gimmicks because health is precious and irreplaceable. In the past, I've had a lot of success by focusing on building a reputation for consistency and followup. What you describe is a good fit for me, these skills are valued by reputable vendors, and I'd like to represent a company that wants to create long-term sustainable partnerships."
Written by Ryan Brunner
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Rachelle's Feedback
29. How do you measure results in the work that you do? Why is this important to yourself, your employer and your patients?
How to Answer
BayCare's mission is to provide measurably superior specialty medical services to their patients and for this question, your interviewer will be looking to hear how you personally measure success in the work that you do. While quantitative measurements in a healthcare setting may be difficult to determine, talk about any things that you've been measured on in a previous job and how your performance measured up to standards. You can be creative in your answer as many organizations measure success in different ways.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"As a Nurse Practitioner, I am currently reviewed based on my productivity measurements and my patient satisfaction scores. I currently work on an RVU model that measures the profitability of the organization based on the services that I provide. My compensation is also tied to this RVU system. For some providers, I fear that measuring performance based on RVU's isn't always the best indicator that great results were achieved for patients. And while I always strive to leave each patient smiling at the end of my visit with them, we all know that patient satisfaction surveys aren't always the best test of performance based on the fact that patient surveys have low response rates. To me, the best measurements of my success are my clinical skills and the outcomes of my patients."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"As an experience medical scribe, my results can be measured on my data entry skills, my interpersonal skills and my organizational skills. If hired, you'll quickly find that I have an expansive working knowledge of many EHR's and my data entry and technical skills are advanced. I have the unique ability to cater my work to each physician's needs that I work with."
Written by Ryan Brunner
30. In the healthcare services industry there are many emotions in a day. Have your emotions ever been in the way of your productivity?
How to Answer
The interviewer wants to know if you consider yourself to be an emotionally driven person. Talk to the interviewer about your emotions and if they have ever affected your productivity at work.
Keep in mind - almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation. If you are passionate, you could choose to refer to yourself as:
- Expressive
- Communicative
- Open
- Unreserved
- Warm Hearted
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"Everyone is emotional to a certain degree, and I would consider myself kind-hearted and open. A career in healthcare can be emotional at times; however, I choose to focus on the positives. For instance - if we are close to losing a patient, I will focus on the positive memories rather than the illness. This mindset has consistently allowed me to continue with a productive shift no matter the emotions that come my way. "
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"This is a great question. I think the right answer is, 'of course, but not for long'! We've all had those tough cases. A child dies, a patient yells at you, or you have to give someone a cancer diagnosis. Its professional to take a few minutes after an encounter like that and let those emotions come and go. I cope with these emotions by telling myself that it's not my story, its the patient's story. I think it's okay to be moved by someone else's experience, but I don't need to make it mine."
Written by Ryan Brunner
31. BayCare Clinic has a keen focus on specialty medical services. Which specialty services do you have direct experience working in during your career and do you have any future career goals beyond this position?
How to Answer
BayCare's clinical focus is on all areas outside of the realm of primary care: surgical subspecialties, radiology, anesthesia, emergency medicine and urology, among others. While your interviewer has your resume in hand, they will be looking to hear your experiences working in specialty care. Talk about how the areas you have worked in have been important to providing great patient care. As well, talk about your future career goals without sounding like you will be looking to jump out of the job you're interviewing for sometime in the near future.
Written by Ryan Brunner on November 28th, 2018
1st Answer Example
"In looking to continue working as a medical assistant in urology, I was very please to see this opening with BayCare as it is exactly what I am looking for career wise. Having spent the last two years working as an MA in the same field, I have expanded my knowledge base in prostate issues, kidney stones and even cancers of the urinary. Knowing BayCare's reputation as being a sought out provider of urological sevices, I'd look forward to the opportunity to bringing my skills to the team here and being able to expand my knowledge base. Early in my career, I knew that this was the specialty area for me and I have no plans to move on to other roles."
Written by Ryan Brunner on November 28th, 2018
2nd Answer Example
"Coming out of Physician Assistant school, I wanted to have a well rounded base of practicing knowledge so I took my current job in primary care while taking extra shifts in the urgent care setting. In working here for three years, I have found my passion to be in cardiology and I was very happy to see this position become open for application. While not having direct experience working in a cardiology specialty group, I worked closely with my current cardiology colleagues to help refer and treat my patients and I feel I am ready for this role."
Written by Ryan Brunner