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Top 25 Bank of Montreal Interview Questions

Question 1 of 25
How do you keep yourself motivated?
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Question 2 of 25
How do you handle stress?
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"When I was working my first sales job, I was under a lot of pressure to meet monthly and quarterly goals. I made the most of every customer transaction and referral in order to make sure I met my goals. When I felt stressed, I just made a list of what I could do in that situation and talked to coworkers for encouragement."
"When I was working my first sales job, I was under a lot of pressure to meet monthly and quarterly goals. I made the most of every customer transaction and referral in order to make sure I met my goals. When I felt stressed, I just made a list of what I could do in that situation and talked to coworkers for encouragement." Any situation can be stressful when it's crunch time and you have customers or even a manager breathing down your neck. Think of a time where you produced your best work under pressure. You can also consider a particular job that was high-stress. You can share tips that helped you navigate a particular situation to give the interviewer a concrete example. Don't worry! You got this!
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Question 3 of 25
Tell me about a time when you failed.
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BMO wants to hear that you don't hide or ignore your mistakes. They are a company that knows how to improve and grow based on learning from past failures. How do you think they have been so successful?! Of course, it's difficult to come up with a good example, but you can do it if you plan ahead! This is where interview preparation is key! Just remember, the interviewer isn't worried about whether you will fail again. They're not looking for faults. The interviewer really just wants to find out how you will handle failure since it is sometimes unavoidable! Think about a situation that occurred, at work, school or when volunteering that you regret. What do you wish you could have done differently? Think about what you learned. Another way to think about this question is to reflect on your greatest learning experience! Sometimes bad planning can get us into emergency situations, like not looking at a map and getting horribly lost in the middle of nowhere, or not studying for a test that we thought would be much easier than expected! Keep it simple, and focus on how you grew from the experience!
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Question 4 of 25
Why should we hire you?
Professional Answers Preview
"I am reliable, motivated and focused. I have proven that I work well with others, collaborating with teams and staying positive in times of challenge. I am flexible and a fast-learner. You can depend on me to get the job done!"
"I am reliable, motivated and focused. I have proven that I work well with others, collaborating with teams and staying positive in times of challenge. I am flexible and a fast-learner. You can depend on me to get the job done!" Speak with confidence! After all of your research and introspection, you are finally ready to tackle one of the toughest questions of all! Now is a time to make that final push to remind the interviewer that you are the best candidate for the position. You can touch on topics you brought up before, like strengths and examples of your dependability or accuracy. You have the qualities and experience BMO is looking for. You are a customer service expert who is a fast learner and a joy to work with! Relax. You got this!
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Question 5 of 25
What do you know about the Bank of Montreal?
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"Careers"
Now the interviewer really wants to see if you have done your research! We strongly encourage you to review the Bank of Montreal website. They want to attract the right candidates and they want them to be prepared! BMO is so thorough, they even provided a guide for candidates to help them prepare for their interview! We highly encourage you to spend some time on their "Careers" page, but we'll also share a little bit of insight to help you get started. First, they are a global company, which comes with its perks like a structured work environment with insurance benefits and paid time off. Second, they are a growing company. There is always room for advancement when you work for a company so large! Lastly, they are innovators in their industry. This means they are considered the best bank for the Canadian dollar for the past six years in a row! All arrows point to a bright future if you work for them. So dig up the details to find out the other positive perks of working there!
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Question 6 of 25
Describe a time when your work was criticised.
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Question 7 of 25
What was your most rewarding experience working with a team?
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Question 8 of 25
What is your availability?
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Question 9 of 25
Tell me about a time when you had to learn a new skill in a short period of time.
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Question 10 of 25
Tell me about your education.
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Question 11 of 25
Give me an example of a time you demonstrated your integrity.
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Question 12 of 25
Tell us how you keep your job knowledge current with ongoing changes in the industry.
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Question 13 of 25
Think about a difficult boss, professor or other person. What made him or her difficult? How did you successfully interact with this person?
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Question 14 of 25
Tell me about a time when your listening skills helped you solve a problem.
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Question 15 of 25
How would you deal with a conflict with your coworker?
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Question 16 of 25
Describe a major change that occurred in a job that you held. How did you adapt to this change?
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Question 17 of 25
How do you stay up to date in the banking industry?
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Question 18 of 25
In your opinion, what are the benefits of banking with the Bank of Montreal?
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Question 19 of 25
Out of all of our products, which one would you be most likely to use? Why?
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Question 20 of 25
How do you build relationships when you join a new team?
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Question 21 of 25
What is your greatest accomplishment so far?
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Question 22 of 25
How do you respond to a customer complaint?
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Question 23 of 25
Tell me about a goal you achieved. What steps did you take to get there?
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Question 24 of 25
How well do you work under pressure?
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Question 25 of 25
Describe the people you find most difficult to work with.
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User-Submitted Interview Answers

Question 1 of 25
How do you keep yourself motivated?
Question 2 of 25
How do you handle stress?
User-Submitted Answers
1.
Yes. Working as a sales associate in a retail store during holiday season is very stressful for most people. However, I work well under pressure and stress, I was trained to prioritize tasks and able to serve multiple customers at the same time.
2.
I am ready take stress. I handled the stressful situations in my past job.
3.
Yes when I was working for walmart it was really stressful because we always had angry customers complaining about the lines being too long and that we should hire more cashiers but I assure them the we are looking to hire more cashiers our management is working resolve this situation.
4.
Yes when I worked for walmart I found that very stressfull because I had too many angry customers complaining that the lines were tool long and suggesting that we should hire more cashiers. I assure them that management is on top of it issue and will be resolved immediately.
5.
Yes, I worked as receptionist where I used to manage files of clients.
6.
Yes, I have worked as a server at a busy downtown restaurant and a busy gym.
7.
Yes, I have work experience with royal bank of canada where I was in a call centre environment it used to be extremely busy and I had to talk a lot over the phone sometimes repeat the same thing to 10 different clients, but I would manage a good pace and deal with one client at a time.
8.
Yes, I enjoy working in challenging environment and it helps me to get best out of me.
9.
Yes. Working as a sales associate in a retail store during holiday season is very stressful for most people. However, I work well under pressure and stress, I was trained to prioritize tasks and able to serve multiple customers at the same time.
10.
Yes I have, the way I got through it was by managing my time effectively through the use of lists, calendars and priortizing work an its intended dates of completion.
11.
My last position as an sales executive was a stressful job. But I believe I am able to give my best under stress as I prioritize my goals and am able to give my 110%
12.
As my resume insure that I worked for various places all them relates with customer service I was alwys care with cusomters about cash handling so I insure the customers that we can fuly take care about his money and insure that we have a high customer security.
13.
Yes I have at my previous job. Sometimes its non stop 8 hours in a row.
14.
I actualy thrive in a fast paced changing enviroments and I enjoy challenges.
15.
Yes I have worked in such environment it was challenging but I was passionate about the job I overcame.
Question 3 of 25
Tell me about a time when you failed.
User-Submitted Answers
1.
As a applicant I can run and manage the bank in my own policy.
2.
This company is one of the performing company in the world thats why I want to aooly here.
3.
Proactive, trustworth and with can do postitive thinking.
4.
A person applying for this job must have good communication skills, be a team player and pay attention to details, be a good listener and heave excellent customer service skills.
5.
A persin alppying for this jobs should have great customer service skills and have ability to in team environment.
6.
He should be a good problem solver and a multi tasker. And have excellent communication skills and be approachable. And do whatever it takes to help sole customer queries.
7.
A person that is honest responsible and pays much attention to detail.
8.
Person should be good at marketing, good knowledge of financial products and services, ability to- listen, patient, calm, empathetic.
9.
Interpersonal skills, communication skills, computer skills.
10.
I would say some knowledge of working in a customer service role and in a bank.
11.
A person who is a good team player and enjoys meeting targets.
12.
A person applying for this job must have good communication skills, be a team player and pay attention to details, be a good listener and heave excellent customer service skills.
13.
Great communication skills, great problem solving skills, time management, ability to effectively multi task and customer service skills. Friendly demenour and professional phone demenour.
14.
One needs to have good sales support and customer service skills which includes a lot of patience, fast problem solving skills and commitment towards the company and the customers.
15.
The ability to work under pressure and a person who is able to reach goals and objectives.
Question 4 of 25
Why should we hire you?
User-Submitted Answers
1.
I have faith in the profationalisom, and I have strong backgroung working areas as a customer service manager, Iam seeking more challenges in my work life.
2.
I love new challenges and customer service is something I would excel in since I am very approachable and easy to talk to.
3.
Because I totally believe in being a professional.I have a lot of experience in dealing with different people .I have the ability to communicate with people trying to understand their individual syche.I love challenges.
4.
I love new challenges and customer services is something I wouid excel in since I am very approachable and easy to talk to.
5.
Well I have been in the customer service industry for more than five years. Over these years I have developed a number of skills and techniques that makes me a great candidate for this position. I know BMO prides itself on providing outstanding service to its clients. Therefore I believe that BMO would want someone who is passionate about helping people and, and has a strong customer service orientation . This is what I will bring to BMO a passion for helping people and a strong customer service orientation. Moreover I am driven and I am willing to take on any challenge that is thrown at me and this is just a fraction of what I will bring to BMO.
6.
The position at BMO is exactly what im looking for . My degree and my past experience and skills will make me a valuable team player. I have strong work ethics and will be uselful to create a positive working environment.
7.
The amount of customer service experience I have can only benefit the company, I am punctual, motivated, dedicated and willing to learn new things. Applying myself can take me and this company very far.
8.
I am quick learner, team player, punctual, patient and problem solver.
9.
I am very positive and rest action speaks better than words.
10.
I am a hard worker, I have excellent time management and organizational skills as well as excellent customer service skills and I am always looking for opportunities to improve.
11.
Because of my more than 15 years experience of providing customer service.
12.
I am a hard working individual, I am passionate about my work and very patient. I have excellent time management skills and have earned bonus and reward points for my performance every quarter for my performance.
13.
I have excellent customer service and interpersonal skills. I have experience in this field and I am certain I will make solid contribution.
14.
You should hire me because I love new challenges and customer service is something I would excel since I am very approchable and easy to talk to.
15.
My skills, knowledge and abilities align perfectly with what is required in this positions poisting.
Question 5 of 25
What do you know about the Bank of Montreal?
User-Submitted Answers
1.
BOM is a one of top banks, well established and well maintained organization.
2.
Bank of Montreal is Canadaís oldest bank. It has been around since 1817. Bank of Montreal has over 900 branches Bank of Montreal is a Fortune 500 company.
3.
Bank of montreal deals with bank transactions helping their customer financial needs.
4.
Bank of montreal deals with bank transactions helping their customer financial needs.
5.
It is the 4th largest bank in canada and serves 7 million customers.
6.
The bank of montreal is one of the oldest banks in Canada, with great customer service, around 900 branches and was established in 1817
7.
It is the oldest bank, established in 1817. It is the fourth largest bank in Canada and 11th largest bank in North America It has around 900 branches and around 7 million customer base in Canada It provides exceptional customer service to its customers.
8.
Bmo is one of the oldest banks it was established in 1817
9.
It is a oldest bank and fourth largest bank in canada and 11th largest bank in north america.
10.
It is the fourth largest bak in canada and 11 th largest bank in north america and it has around 900 branches andd arond 7 million customer base in canada.
11.
BMO is a successful financial institution and provides full range of financial product and services to the customers.
12.
Bank montreal is the oldest bank in canada. The 4th largest bank in canada and the 11th bank in north america. It has around 900 branches in canada and 7 millions customers. It provides excellenet customer service to its clients.
13.
Bank of Montreal is the oldest bank, the fourth largest bank in Canada and the 11th bank in north america. It has around 900 branches and 7 millions of customers. It provides exceptional customer service to its customers.
14.
Created in 1871, provides a wide range of financial products and services, to retain banking, investments, and also to small businesses and larger corporations. Corporate responsibility is focusess on envrionmental sustainability and also the well being of various community groups through volunteering efforts and donations. 7 million accounts for the amount of Canadian customers they have and provide great customer service. Three branches: Bank of Montreal, Capital Markets and...
15.
It is the oldest bank, established in 1817. It is the fourth largest bank in Canada and 11th largest bank in the north America. It has around 900 branches and 7 million customer base in Canada it provides exceptional customer service to its customers.
Question 6 of 25
Describe a time when your work was criticised.
User-Submitted Answers
1.
He would say that I left him to join Other company.
2.
They would say that they would have to remind me to not take on as many challenges and customers at once. They would remind me to pace myself and handle each challenge one at a time instead of solving every customerís need at once.
3.
Do not handle multiple customer at once.
4.
They would say that they would have to remind me to not take on as many challenges and customers at once. They would remind me to pace myself and handle each challenge one at a time instead of solving every customerís need at once.
5.
MY last boss was not personable and did not smile.
6.
She would probably not like the fact that I couldnt pick up more shifts to work due to being involved in full time school.
7.
Sometimes I spend a little too much time on one task because I never want to leave a task that I have not felt 100% certain I have completed it correctly.
8.
I spend a lot of time on one task because I believe it should be 100% before it is completed.
9.
My boss was very nice to me. He used to praise every time because of my positive aatitude.
10.
Possibly that I spend too much time on assignments.
11.
My boss said that I do not smile much i. E. I should sile while I amtalking to clients over the phone as it would reflect my enthusiasm and happiness to help them.
12.
My boss would say I do my job to the best level possible.
13.
The negative thing that my boss should say is that I spent a little too much time on a task because I want to be sure that I have complete correctly.
14.
In the beginning there was concerns that I took on too many tasks at once, but I overcame that by managing my time effectively and using tools to ensure things were done on time and with the right amount of effort and quality. Dont jeopardize quality to find easier ways to do work.
15.
Sometimes I spend a little too much time on one task because I never want to leave a task that I have not felt 100% certain I have completed it correctly.
Question 7 of 25
What was your most rewarding experience working with a team?
User-Submitted Answers
1.
Yes, I am a team player. I believe in a team we can make our tasks much easier. And we can share our views and learn from each other.
2.
I truley believe in team work.As a team you can achieve more because it is a combination of all talents.
3.
I believe in team work. As a team you can achieve more because it is a combination of all talents.
4.
Yes, team work enables the groups to collect the knowlwdge from group for a better outcome.
5.
I believe I do I enjoy working with other people. I have been in roles that were so stressful, but because I worked in a team oriented environment I had the support of my co-works and that made my job all the more manageable.
6.
I believe working in a team environment where we share common goals as I get to learn a lot. Friendly arguments do favor to positive results.
7.
Team work I believe in very much, as a team you can achieve so much because working with so many different talents and working together shows positive results.
8.
Yes I think working well in teams bring out good ideas.
9.
Yes I truly believe in team work because all members talents can be combined.
10.
Yes team effort gets better results when combining all talents.
11.
I like working in teams as team work is a combination of all talents and you can also achieve more in a team work.
12.
Yes, I am a good team player. Team work helps to achieve the goal.
13.
Yes, I am a team player. I believe in a team we can make our tasks much easier. And we can share our views and learn from each other.
14.
Yes, I do. I believe everyone specialises in something more tha another persona and when all the efforts of other people are brought together thing can be more successful cause you can learn from eachother and assist where necessary.
15.
Yes, I am a team player. I believe in a team we can make our tasks much easier. And we can share our views and learn from each other.
Question 8 of 25
What is your availability?
User-Submitted Answers
1.
Does it mean more money?
2.
Yes I am a bachelor and share less responsibility with my family at the moment.
3.
I can work anytime as I said that this job is my first priority than any other thing.
4.
I willing to work anytime because I enjoy working to help cutomers put and make them simle from the time they eneter the bank to the time they leave an make the believe that we are the place to be for their business.
5.
Yes of course. What ever it takes to make the company effective.
6.
I love helping people and whenever there is an opportunity to do that I go for it, that being said I am more than willing to work overtime and weekends as the need arises.
7.
Got more than one year experince in cash handling, mangaed to close the cash on time with zero% eroor rate all the time.
8.
If required I am open to work overtime, nights, weekends. I was doing the same with my recent projects.
9.
Yes, I am willing to work Overtime, nights and weekends. Anything to contribute to the growth of the company.
10.
Yes I am very willing to work overtime nights and weekends.
11.
Yes I am willing to do all those. I am in school but overtime during Christmas is perfect for me. I am serious about this job and want to impress you.
12.
Yes, I am flexible with my schedule. I am willing to work overtime, nights, weekends and during the holidays as well.
13.
Yes am will to work overtime, night, weekend.I want to work hard and dedicate myself to all the requirement the job demands.
14.
Yes. As long as it works around my school schedule.
15.
Absolutely, I believe being part of a team, it is my responsibility to be able to help and be available for whatever shift I am most needed at.
Question 9 of 25
Tell me about a time when you had to learn a new skill in a short period of time.
Question 10 of 25
Tell me about your education.
Question 11 of 25
Give me an example of a time you demonstrated your integrity.
Question 12 of 25
Tell us how you keep your job knowledge current with ongoing changes in the industry.
Question 13 of 25
Think about a difficult boss, professor or other person. What made him or her difficult? How did you successfully interact with this person?
Question 14 of 25
Tell me about a time when your listening skills helped you solve a problem.
Question 15 of 25
How would you deal with a conflict with your coworker?
Question 16 of 25
Describe a major change that occurred in a job that you held. How did you adapt to this change?
Question 17 of 25
How do you stay up to date in the banking industry?
Question 18 of 25
In your opinion, what are the benefits of banking with the Bank of Montreal?
Question 19 of 25
Out of all of our products, which one would you be most likely to use? Why?
Question 20 of 25
How do you build relationships when you join a new team?
Question 21 of 25
What is your greatest accomplishment so far?
Question 22 of 25
How do you respond to a customer complaint?
Question 23 of 25
Tell me about a goal you achieved. What steps did you take to get there?
Question 24 of 25
How well do you work under pressure?
Question 25 of 25
Describe the people you find most difficult to work with.

About Bank of Montreal

Established in 1817, BMO Financial Group serves more than 12 million personal, commercial, corporate and institutional customers in North America and internationally.

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