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BackOffice Associates Interview
Questions

25 Questions and Answers by Rachelle Enns

Published December 6th, 2018 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 25
What is your approach to working with a large amount of information/data?
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How to Answer
When you work in data management, you will be required to handle large amounts of data and information, keeping it all organized and easily accessible to yourself, and other project stakeholders. The interviewer would like to know that you can successfully juggle and organize it all. If you would like to know more about BackOffice Associates's process, you can certainly ask.
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Top 25 BackOffice Associates, LLC Interview Questions with Full Content
1.
What is your approach to working with a large amount of information/data?
When you work in data management, you will be required to handle large amounts of data and information, keeping it all organized and easily accessible to yourself, and other project stakeholders. The interviewer would like to know that you can successfully juggle and organize it all. If you would like to know more about BackOffice Associates's process, you can certainly ask.

Rachelle's Answer #1
"I learned a technique years ago from a data science blog to take a three-tiered approach when working with large amounts of data, and information. I evaluate, define, and control. What this means is that I first evaluate the type of data that I have. I can then define and categorize it, allowing me to ensure it is organized and protected. From there, I can control its use and distribution. How do you prefer large amounts of data be managed here at BackOffice Associates?"
Rachelle's Answer #2
"When managing large amounts of information, I create lists, and collections, so that the information is easy to find. I am aware of keeping the data stored as flat as possible. I also archive old information on a regular basis so that it is not a distraction. I want to learn more about how BackOffice Associates prefers the management of large amounts of information and data."
2.
List for me the most common forms of cyber attacks.
There is a multitude of cyber attack types, with hackers trying to find new kinds of attacks all the time. The interviewer wants to see that you keep yourself up-to-date on the world of cyber and data security. Discuss how you remain in-the-know when it comes to the topic of cyber attacks.

Some types of cyber attacks include:

- Malware
- Denial-of-service (DoS)
- Man-in-the-middle (MitM)
- Drive-By
- Phishing
- Password
- Eavesdropping
- SQL injection

Rachelle's Answer #1
"From my experience, the data security and cyber attacks I see and hear about most often include malware, password, and phishing attacks. With that said, I am familiar with over ten types of attacks happening in the industry today. Recently I attended a workshop on birthday attacks, and how a hacker can replace a users' message with their own. It's important to me that I remain up to date on the most common forms of cyber attacks, as it's everchanging and a real threat to businesses everywhere."
Rachelle's Answer #2
"In my current role, I work a lot around password and eavesdropping attacks, both passive and active. I commit to taking at least one course per year related to cyber attacks and changes in the data security industry. I look forward to bringing this knowledge, and desire for continued education, to BackOffice Associates."
3.
Walk me through your experience in databases, predictive modeling, and business intelligence. In which of these areas are you best versed?
Depending on the role you are targeting with BackOffice Associates, be prepared to discuss your specialty. Ideally, you will have experience in more than one area. Discuss which fields of data analysis you bring the most experience. Remember, this question is an opportunity for you to convince the interviewer that hiring you would be the best choice. Show confidence!

Rachelle's Answer #1
"Of all three categories, I am most experienced in business intelligence; although I do have a full understanding of predictive modeling also. My specialty is in BI which drew me to your job posting, requesting this type of focus. I have eight years' experience as a BI specialist, training others in the field, and working in a client-facing role for the bulk of those years."
Rachelle's Answer #2
"Hands down, predictive modeling is my specialty. I was excited to see that BackOffice Associates was seeking someone with expertise in this area. I am passionate when it comes to using statistics to predict outcomes, and I especially enjoy teaching my clients how to analyze data for this purpose."
4.
How do you prioritize multiple projects when they all seem equally important?
When working for BackOffice Associates, you will need to take on multiple projects or clients at a time. They are a busy organization and need to know that you can keep up with their pace. Prioritizing is a skill that requires practice. There are many approaches you can take.

Here are some suggestions:

1) Make a list. By thinking through and writing down each item that needs completion, you can better visualize your approach.
2) Mark what is urgent or essential. Take into account deadlines and meetings. If a project management tool is available to you, like Trello or Asana, utilize its features to keep yourself organized.
3) Order each task based on effort and estimated value.
4) Consider due dates and how long it will take to do each item.

When answering this question, show the interviewer that you have a system in place that helps you to think through what needs to happen, and when. The better you can prioritize, the more productive you will be, making you an asset to BackOffice Associates!

Rachelle's Answer #1
"I aim to be as effective and efficient as possible and make sure I can use all minutes of a day for a project. I have a few things going at once most of the time. I am the lead on some, the delegator on others, and the reviewer on another, for instance. This way, by splitting up the work to the appropriate parties, both my team and I can be the most efficient with our time."
Rachelle's Answer #2
"I love to keep running lists of everything that I need to do, big or small. Mostly because I love crossing things off of the to-do list, but also because it helps me keep track of everything. Lately, I've started utilizing a free project management software that I use to make those lists, categorize the tasks, and mark them by the level of urgency. I take care of the most time-sensitive issues first and then move along to the equally important, but perhaps less time-sensitive to-dos. I also estimate how long each task will take, so if I have a few minutes in between projects, I can tackle the quick to dos and use that time effectively, rather than use it to figure out 'what's next.'"
5.
Tell me a few of the data migration best practices that you follow on a regular basis.
A data migration strategy should always be planned out before a project start. Successful migrations are based on accuracy and organization. Some best practices include:

- Performing a complete audit of the data, you will be migrating
- Immediately resolving the issues, you find in your data
- Putting controls in place to maintain the quality of your information
- Using tools to track and report on data quality/data integrity properly

Share with the interviewer that you understand how data should best be handled and maintained.

Rachelle's Answer #1
"I have received a significant amount of training in data migration best practices. Before beginning any data migration, I ensure that a complete and comprehensive analysis has been performed, ensuring there are no unexpected issues. Other best practices include cleaning up any issue immediately, and also having the right tools for maintaining and tracking data quality."
Rachelle's Answer #2
"My current company has firm policies in place, which I follow to the letter when it comes to data migration best practices. I will always perform a complete data audit before the migration project begins. Also, I ensure that the correct tools are in place for real-time and future reporting. These are just a couple of the best practices that I follow on a regular basis."
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