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29 Questions and Answers by Ryan Brown
Job Interviews     Companies     Business     Communication Services    

Question 1 of 29

At your current or former place of employment, how important was communication and dealing with others?

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Answer Examples

1.

At your current or former place of employment, how important was communication and dealing with others?

Are you accustomed to working in an environment where clear communication with others is critical? Talk to the interviewer about your most recent work and how communication played a part.

Ryan's Answer #1

"In my previous role, healthy communication was required to protect the safety of our employees. We transported dangerous goods, and our management required that we all take specific workshops on communication and documentation. Because of this, my communication skills are solid."

Ryan's Answer #2

"There is not a healthy level of communication in my current workplace. This is part of the reason why I am seeking new employment. I highly value clear communication. How do you encourage strong communication between employees here at BCM?"

2.

We value communication at BCM. Rate your communication skills from 1-10 with proper examples backing your given rating.

On a scale of 1-10, how skilled are you in communication? Why did you choose that particular rating for yourself?

Ryan's Answer #1

"I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. My supervisor and co-workers will attest to my clear and concise communication skills. Because I am an open leader, my team will let me know if I need to clarify anything."

Ryan's Answer #2

"I will rate myself an 8.5 because I consider myself a strong communicator. It is the foundation of all success in business. I am always striving to be a better communicator, so I leave the rest of the scale as an aspirational measure."

3.

How do you handle communicating bad news to a fellow worker or subordinate?

One of the toughest parts of communication can be delivering bad news to people that you work with and care for. Whether it is delivering a less than positive work review or terminating someone - it doesn't come easy. Assure the interviewer that you can handle this type of task in a transparent, concise, and professional manner.

Ryan's Answer #1

"I certainly do not enjoy communicating bad news to a co-worker, but I do have experience in doing so. When this type of task is required of me, I make sure to practice empathy. Truth is always key, so I will be honest and clear when communicating the news. For instance, if I am to terminate someone's employment, I will not sugar coat the reasons why. It's best they know so that they can learn from the experience."

Ryan's Answer #2

"I am very to-the-point when it comes to my communication skills. Good or bad news, there is always a way to improve the situation and create something good from it. After delivering bad news, I will work with my coworker to find a viable solution."

4.

How can BCM motivate you, as a leader?

Your motivation may be that the idea of success and achievement drives you. Perhaps you are working towards career advancement. Take some time to think about what truly motivates you.

Ryan's Answer #1

"I am motivated by words of encouragement and compensation based rewards. This could be a competition for a gift card or a contest where I can earn a bigger holiday party budget for my team. Being a leader comes naturally to me, so I don't find it to be a taxing task very often. My competitive side keeps me motivated, as well."

Ryan's Answer #2

"I am motivated by a company that is ethical and strives to do the right thing. I am at my best when I am trusted and allowed to make decisions to remain on the straight and narrow."

5.

How often do you discuss work with your colleagues, in order to think up new systems and styles of working?

Do you use your creative mind with your colleagues to discuss ideas and systems in the workplace? Talk to the interviewer about how you have used creative thinking in the workplace and how this will benefit BCM, if hired.

Ryan's Answer #1

"I have a policy with my team that if they have an innovative and helpful idea they can bring it to me at any time. If their idea or system is something that I think could work, we then create a plan together to present it to our head office. This policy has generated some powerful ideas in our office over the past three years including a work-share program and some health and safety initiatives."

Ryan's Answer #2

"I think it is important to discuss work with colleagues in a collaborative nature to encourage all types of ideas to come forth. Often, when people put their heads together, they will create something better than something one individual could have done alone."

6.

When planning, how often do you create alternative scenarios to help you adjust to changing situations?

Being able to problem solve and think outside the box when it comes to changing situations is a very valuable skill set. Talk to the interviewer about your ability to create a variety of potential scenarios.

Ryan's Answer #1

"I feel that it is very important to create alternative scenarios in all situations. One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. I try always to create 'what-ifs' because I know that plans change and fail. Plan B is always ready to go."

Ryan's Answer #2

"I love having contingency plans. It's important for my team to understand that ideally we are going to do X, but if that fails, we need to be ready to hop on and make sure Y happens. It takes out the uncertainty at the moment, and better prepare everyone to adapt if a problem should arise."

7.

How do you handle a situation where your supervisor does not properly communicate information to you?

You cannot force others to communicate with you in a way that you would always prefer. Talk to the interviewer about a time that you have handled a supervisor who does not correspond with you in a way that you like. The way you answer this question will also set the stage for how you wish to be communicated with should you join BCM.

Ryan's Answer #1

"Whenever I have had a supervisor who does not properly communicate with me, I try to learn their style of communication and emulate it. Sometimes you have to relate to others in their own style to be understood."

Ryan's Answer #2

"There are times in business when this happens. I make sure I regroup with the supervisor to explain the strain a gap in communication causes on the team. I then go into mending mode, ensuring the information that needs to be communicated gets disseminated out to the team."

8.

How would you describe your written communication skills?

Being a clear communicator, in written form, is a crucial skill to master. Have you taken any courses in communication and writing? Are you confident in your written communication skills? Talk to the interviewer about your written communication abilities and support your answer with a brief example or story.

Ryan's Answer #1

"I would describe my written communication skills as very strong and would rate myself as a 9/10. I have always had a penchant for writing and have taken university courses related to communication, writing, and journalism."

Ryan's Answer #2

"My written communication skills are solid. I often utilize written communications as a follow up to verbal communications. They provide a great resource for associates to go back to and reference, plus might answer any questions that come up along the way."

9.

Would you say you are a better verbal or written communicator?

In which manner do you prefer to communicate - written or verbal? Discuss your preference with the interviewer and support your answer.

Ryan's Answer #1

"I prefer verbal communication because I feel that with written communication, a lot can be misread due to lack of tone, fluctuation, expression and body language. I will always choose a face to face conversation whenever possible."

Ryan's Answer #2

"I do not lean one way or another when it comes to verbal or written communication. Both are equally important to me. If I have to choose just one, I will choose written communication as one can always look back on written communication for reference."

10.

Tell me about a time when you undertook a project that demanded a lot of initiative.

This interview question allows you to demonstrate your ability to be a self-starter. Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead. Include details of your project timeline, which you led, or what you had to teach yourself for the project to be successful. Be sure to complete your answer by telling the interview what the outcome was.

Ryan's Answer #1

"We recently had a major inventory count requested of us by the corporate head office. At the time, our Manager was away on holidays. No one quite knew where to start or who should take the lead. I took the initiative to lead my co-workers through the inventory project. I taught myself the tracking software in a short amount of time and created a schedule for the inventory counts, so everyone knew what was expected of them. We completed the project three days ahead of schedule! It was a great success."

Ryan's Answer #2

"We recently switched over our entire leadership team during the process of changing over our team's compensation plan. I took the initiative to manage the culture during this time by reaching out to all associates individually to gain their feedback on what compensation they would like to see in our change. I explained some possible options and gained their feedback on the new leadership team. This, with the day to day responsibilities, demanded strong time management and initiative. However, it leads the associates through a seamless compensation transition while gaining strong feedback on leadership changes."

11.

Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally?

Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? The interviewer would like to know if your work style will be a fit with BCM.

Ryan's Answer #1

"I prefer working in a more predictable environment because I can be more effective in my tasks. With that said, I can certainly work in an unpredictable environment from time to time."

Ryan's Answer #2

"I like to have a bit of both, honestly. I have a general schedule that I follow in the morning including a team huddle, setting objectives for the day, following up with clients, and then setting new meetings with prospects. That said, the in-between of that framework is always pretty unpredictable. In sales, you never know what might happen, especially when selling a good as I do. More often than not, there is some snafu throughout the day (or twenty) so that variety keeps me on my toes, engaged, and excited."

12.

Tell me about a time when you improved communication between yourself and a co-worker or client.

Possessing the skills to improve communication in the workplace is a very valuable asset. Talk to the interviewer about your ability to enhance communication in the workplace. Be sure to tie in how your skills will benefit BCM.

Ryan's Answer #1

"In my current position I have one particular client who was an exceptionally brief communicator. If I asked two questions, he would answer just one. I learned quickly that he would not acknowledge anything for which he did not have a direct answer. I began to ask him questions in a different way. For example, I would say 'Do you have an answer for me on question X?' and he would say yes or no. We would then go from there. This method was an effective form of communication for that particular client. I have a few approaches that will be useful when working for BCM."

Ryan's Answer #2

"I had a client who often missed email updates. It caused us to cross our wires a few times. I suggested that we book a quick call every week to review any outstanding areas that need to be addressed. This process worked well for us, and I believe it would work we will BCM as well."

13.

Tell me about a time when your communication skills greatly benefited your team.

Strong communication skills are required to be an effective leader. How have your communication skills helped your team in the past, and how will they help the team at BCM?

Ryan's Answer #1

"My team is made up of great communicators whom I have trained to take every piece of information and break it down into the simplest factor. This approach has greatly reduced in-house issues related to communication."

Ryan's Answer #2

"We recently rolled out a large organizational change. I took a very transparent approach to communication throughout the process. I asked the team for feedback and buy-in early in the process. We discussed some challenges that could be expected. Therefore, when the time came to roll out the change, there were very few surprises. It was a success!"

14.

When entering a new job, describe how you build relationships with your new coworkers and supervisors.

Due to a wide variety of personalities, relationships can take time to form. How do you ensure that you have a strong line of communication with your co-workers and supervisors, right from the start?

Ryan's Answer #1

"I understand that some relationships come quickly and others take time to nurture. When starting a new job all that I can do is be my true self and let my personality, integrity, and reliability speak for itself."

Ryan's Answer #2

"First impressions are everything, and I make a strong attempt to build relationships with all of my peers right up front when starting a new job. I schedule meetings to make an introduction and ask discovery questions to learn how I can best support them when working together. It is also important to gain insight into their preferred methods of communications."

15.

What experience do you have using team-based messaging applications?

There are many options for communication software and messaging applications. Give the interviewer a brief overview of the applications you are experienced in and assure them that you can learn their internal system, should it be new to you.

Ryan's Answer #1

"I have used a variety of team-based messaging applications. I am best versed in Slack and Freedcamp. No matter which system you use I am sure that I can pick it up very quickly."

Ryan's Answer #2

"I do not have a lot of experience with team-based messaging applications besides MSN Messenger years ago. I do pick up on technology quickly and have no concerns when it comes to my ability to learn. What team-based messaging applications do you use at BCM?"

More Interview Q&As
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Behavioral
Common
Phone
Tough
Leadership
All Interview Topics
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Interview Q&As
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Sales
Marketing
Electrical Technician
Line Worker
29 BCM Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.

Interview Questions

  1. At your current or former place of employment, how important was communication and dealing with others?
  2. We value communication at BCM. Rate your communication skills from 1-10 with proper examples backing your given rating.
  3. How do you handle communicating bad news to a fellow worker or subordinate?
  4. How can BCM motivate you, as a leader?
  5. How often do you discuss work with your colleagues, in order to think up new systems and styles of working?
  6. When planning, how often do you create alternative scenarios to help you adjust to changing situations?
  7. How do you handle a situation where your supervisor does not properly communicate information to you?
  8. How would you describe your written communication skills?
  9. Would you say you are a better verbal or written communicator?
  10. Tell me about a time when you undertook a project that demanded a lot of initiative.
  11. Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally?
  12. Tell me about a time when you improved communication between yourself and a co-worker or client.
  13. Tell me about a time when your communication skills greatly benefited your team.
  14. When entering a new job, describe how you build relationships with your new coworkers and supervisors.
  15. What experience do you have using team-based messaging applications?
  16. Tell me about your experiences giving presentations in front of large groups.
  17. Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.
  18. At BCM, we give everyone the opportunity to be a mentor. Have you had the opportunity to teach an important skill to a co-worker?
  19. At BCM, we value calculated risk. When have you taken an unusual risk in the workplace? What was the outcome?
  20. Work volumes can become very high at BCM. How do you handle a larger than average workload?
  21. If BCM hired you today, what would you accomplish first?
  22. What do you know about the culture at BCM?
  23. We appreciate innovative thinking at BCM. When have you created a new product or service?
  24. Give me an example of a time when you had to troubleshoot to solve a problem?
  25. When a major problem arises, what is your first reaction?
  26. If you were given a choice, which work related task would you leave for last? Why?
  27. BCM encourages continued education. Tell me about a time when you took on a new course to study in order to improve your own work performance.
  28. When have you shown a willingness to learn a new method or new approach to solving a problem?
  29. What excites you?
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