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Top 30 Avis Budget Group, Inc. Interview Questions

At Avis Budget Group we provide products and services to a wide range of customers. Are you prepared to deal with a variety of personalities?
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Question 2 of 32
We have a huge range of products at Avis Budget Group. Have you ever used our products our services?
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"I have not personally used your products and services; however, I have friends who have shopped at Avis Budget Group, Inc. and their reviews were always positive!"
"Yes, I certainly have! Of your services, I have used A, B, and C. I really have enjoyed all of these so far and look forward to experiencing more of what Avis Budget Group, Inc. has to offer."
The interviewer wants to be assured that you are well aware of the products and services offered at Avis Budget Group, Inc.. Have you used them previously? Discuss with the interviewer any exposure you have had to the company. Keep your response positive and lighthearted.
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Question 3 of 32
At Avis Budget Group we seek to hire those who think outside the box. When was the last time you made a suggestion for workplace improvement? What was the outcome?
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"Last year I made a recommendation for our office to incorporate a recycling program. We were going through a lot of single-use coffee pods. It bothered me how wasteful it all seemed. I presented a spreadsheet to my supervisor comparing the single-use pods vs. investing in a built-in coffee machine. The savings over 2 years were significant and my boss has now presented my idea to our head office. It feels nice to be heard in the workplace so I continue to keep my eyes out for opportunities for process improvements."
"The last time I made a suggestion for workplace improvement would have been during our last staff meeting. We have a very dated CRM system so I went ahead and researched a few newer and less costly options. I presented my findings in the meeting and the leaders are currently reviewing some options."
The interviewer would like to know if you are an engaged employee; offering suggestions and providing deeper thought when it comes to process improvement in the workplace. Give an example of a time when you made a suggestion for improvement in the workplace. It can be big or small! Did anything great come out of your suggestion?
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Question 4 of 32
At Avis Budget Group we have many local and online competitors. In your opinion, what make us stand out from the crowd?
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"After researching Avis Budget Group, Inc. online, I found that you really stand out through the many ways that you give back to your community. On the Avis Budget Group, Inc. website, as well as third party review sites, people are talking about the charitable contributions and generosity coming from Avis Budget Group, Inc.. This makes your company a big stand-out to me because I am serious about working for an organization that is aware of their social impact."
"Your branding, and standing in your industry, are what makes you stand out from the crowd, in my opinion. Your message is very clear, clean, and your social media accounts are really active which is great to see. I think these things give Avis Budget Group, Inc. a major leg up on the competition."
It is important that you research Avis Budget Group, Inc. before your interview and be sure to learn about their business landscape. Who are their competitors? What are customers saying online? Check out some popular review sites to get an idea of what the public is saying about Avis Budget Group, Inc. vs their local and online competitors. Keep your answer positive and complimentary.
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Question 5 of 32
Avis Budget Group values philanthropy and community giving. How do you choose to give back to others?
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"I work a lot but, when I do have free time, I spend that with my grand-kids. It helps to give my son a bit of a break as he is a full time single dad. In addition to this, I volunteer at the local drop-in center every Christmas to help feed the homeless. Giving back is very important to me."
"I agree that community giving is important. I have a regular commitment with our local animal shelter and I also act as a foster home for displaced animals, when the shelter is experiencing overflow. It's easy for me because I am an animal lover but it's also really rewarding to do something kind. Can you tell me more about the philanthropic efforts of Avis Budget Group, Inc.?"
The interviewer would like to know that you are socially responsible and a team player - even outside of the workplace. Your answer can be as simple as babysitting your grand-kids every Sunday, to a standing-volunteer gig, to charitable contributions.
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Question 6 of 32
What do you foresee as the biggest challenge working for Avis Budget Group?
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Question 7 of 32
Customer service is our priority at Avis Budget Group. What is your customer service philosophy?
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Question 8 of 32
We value accountability at Avis Budget Group. If a customer sent a formal complaint about an interaction with you, how would you respond?
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Question 9 of 32
Do you fully understand what we do at :company?
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Question 10 of 32
How do you like to be recognized for your accomplishments?
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Question 11 of 32
When have you shown a willingness to learn a new method or new approach to solving a problem?
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Question 12 of 32
Tell me about a time when you had to troubleshoot to solve a problem.
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Question 13 of 32
What career path interests you the most in this company?
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Question 14 of 32
Would you be willing to work over 40 hours a week?
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Question 15 of 32
Rate your communication skills from 1-10 with proper examples backing your given rating.
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Question 16 of 32
Considering your background is in an industry different from ours, what skills and characteristics do you have that qualify you for this position in this industry?
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Question 17 of 32
Tell me about a time when you were unable to meet a project deadline. How did you react?
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Question 18 of 32
How often do you discuss work with your colleagues in order to think up new systems and styles of working?
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Question 19 of 32
How many days were you absent from work last year?
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Question 20 of 32
Tell me about yourself.
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Question 21 of 32
What was your biggest take-away from your post-secondary education?
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Question 22 of 32
Do you think honesty is always the best policy?
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Question 23 of 32
How can we motivate you on the job?
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Question 24 of 32
What leadership qualities do you possess?
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Question 25 of 32
Have you ever had to fire an employee? What were the reasons for their termination?
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Question 26 of 32
Who is the smartest person you know? Explain your answer.
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Question 27 of 32
If you had $50,000 to build your own business, what would you do?
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Question 28 of 32
What do you think might be the greatest challenges faced in this job with Avis Budget Group? How will you overcome these challenges?
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Question 29 of 32
How do you feel about performance incentives?
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Question 30 of 32
If you had a co-worker call in sick and you were asked to take over their project requiring overtime from you, how would you react? Where do you draw the line when it comes to being a team player?
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Question 31 of 32
How would you rate your performance in this interview so far?
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Question 32 of 32
Describe a time that you did not fit in. How did you ensure that you found a way to fit in and make yourself comfortable?
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About Avis Budget Group, Inc.

Avis Budget Group, Inc. (NASDAQ: CAR) is the parent company of Avis Rent a Car System, Budget Rent a Car, Budget Truck Rental, Payless Car Rental and Zipcar. The company's headquarters are located in Parsippany-Troy Hills, New Jersey, United States.

As of 2011, Avis Budget is the leading general-use vehicle rental company in North America, Australia and New Zealand.

Following the decision to dissolve the Cendant company name and split into four separate companies, the vehicle rental division of Cendant became Avis Budget Group in 2006. At the end of 2008, Avis Budget became the first vehicle rental company to begin deployment RFID transponders in their fleet using a product from TransCore which includes an active RFID tag that can work with nearly all electronic toll collections systems in the United States, including E-ZPass in the Northeast, TxTag (Texas) and SunPass (Florida).

On 14 March 2013 Avis Budget Group purchased Zipcar for about US$500 million in cash. Zipcar now operates as a subsidiary of Avis Budget Group. Scott Griffith, who had run the company for the previous 10 years, resigned the day after the acquisition closed, and passed the reins to a new company President, Mark Norman.

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