How to Answer: Have you ever created a user manual or book of operational procedures?
Advice and answer examples written specifically for an Avanade job interview.
4. Have you ever created a user manual or book of operational procedures?
How to Answer
Creating a user manual, or operational book takes a high level of industry knowledge, technical writing skills, and a great deal of vision and organization. If you have created documents of this sort, it's a great idea to bring them with you to your interview, to show the hiring authority your work first hand. If you do not have experience, perhaps you have contributed to a similar project. Or, maybe you have taken a technical writing course, helping you to feel confident that you can take on a task such as this.
Written by Rachelle Enns on February 5th, 2019
1st Answer Example
"I have created three manuals in the past. One was for my internal team, as a reference guide related to processes and operational procedures. The second, was a troubleshooting shortcut document for my client, after a major tech implementation. The third was related to resources and tools for my clients and their employees to utilize at their discretion. I enjoy technical writing and found these projects to be very satisfying."
Written by Rachelle Enns on February 5th, 2019
2nd Answer Example
"I have not directly created any user manuals or operational procedure books; however, I have contributed to a couple of client manuals that my supervisor created. I helped to research the data that she included, and I also performed some proofreading tasks."