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Top 30 Au Bon Pain Interview Questions

Question 1 of 31
We have some strong competition at Au Bon Pain. What do you think makes us stand out?
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Question 2 of 31
At Au Bon Pain we put a great deal of value on customer service. How would you describe your customer service skills?
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"Your customer service standards are one of the reasons I was so attracted to your company. I am highly trained in hospitality and am a very attentive individual. When you call my references they will attest to my great customer service skills."
"I would describe my customer service skills as consistent, positive, and energetic. As a customer of Au Bon Pain in the past, I really appreciate the value you put on customer service."
Assure the interviewer that you are able to meet their customer service standards. Draw on your references or examples of a time when you went over and above for a customer.
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Question 3 of 31
At Au Bon Pain we put a lot of pride in the cleanliness of our restaurants. How important is cleanliness to you?
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"I am very concerned about cleanliness as it has everything to do with first impressions, and also the health of your customers. In my current position I am always the first to notice anything out of place or in disorder. Rest assured, I would be proud to uphold the cleanliness standards at Au Bon Pain."
"I really appreciate that Au Bon Pain has such a strong focus on cleanliness. I have taken some health and safety related courses and am confident that you will be more than satisfied with my personal standard when it comes to cleanliness."
The interviewer would like to know that you have an interest in keeping up their high standards of cleanliness. Give examples of times when you went over and above to meet cleanliness standards in your previous role(s).
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Question 4 of 31
At Au Bon Pain we have gained a lot of momentum this year using social media marketing techniques. Do you follow us on Instagram, Facebook, or Twitter?
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"I know that you have a great social media presence and I do follow your Instagram account. Of course, your posts always make me hungry!"
"I am not involved with social media; however, I can only imagine that your posts are fun and mouthwatering. Should I end up on these social platforms, I will be sure to follow Au Bon Pain."
Prior to an interview, you should always fully research the company's online presence and, if possible, follow them on social media. This is also helpful because many companies will post their new openings using their social media platforms. The interviewer would like to know if you are authentically engaged in the Au Bon Pain brand and product.
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Question 5 of 31
At Au Bon Pain we encourage education and training for our employees. If you could further your education, what path would you choose, and why?
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"If I could further my education in any way I would choose to expand my knowledge in food and wine pairings. I have always found wine culture to be interesting."
"I really appreciate that Au Bon Pain encourages continued education and training. That's so great to hear! If I could further my education in any way, I would choose to take courses in leadership and management. I would love to end up in a supervisory role later in my career."
Talk to the interviewer about your education and training and discuss any areas where you would like to expand your education. Keep your answer simple. If possible, keep your reply related to the career path you are interviewing for. For instance: You want to avoid declaring your desire to be a dolphin trainer when you're applying for a regional sales manager role.
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Question 6 of 31
At Au Bon Pain we offer a strong training program. What aspects of training do you feel you need most?
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Question 7 of 31
What do you know about the workplace culture at Au Bon Pain?
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Question 8 of 31
The casual dining industry is very competitive and turnover can be high. Why do you want to work for Au Bon Pain over any of our competitors?
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Question 9 of 31
How do you manage difficult customers?
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Question 10 of 31
Do you see long term career potential with Au Bon Pain? If so, where would you like to see your position go in the next 2-3 years?
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Question 11 of 31
At Au Bon Pain we handle a lot of cash transactions throughout the day. Do you consider yourself responsible and trustworthy? Give me an example.
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Question 12 of 31
Have you taken any Food Safety courses?
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Question 13 of 31
At Au Bon Pain, our restaurants are open evenings and weekends. What are your preferred shifts? Do you have any limitations to your availability?
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Question 14 of 31
When have you been asked to perform a function or complete a task in which you had little or no experience in doing?
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Question 15 of 31
When you suffer a setback, how does that emotionally affect you and your work?
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Question 16 of 31
Do you have experience in corrective discipline and terminations?
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Question 17 of 31
How do you handle stress?
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Question 18 of 31
What questions do you have for me?
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Question 19 of 31
Are you a leader or a follower?
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Question 20 of 31
Rate your communication skills from 1-10 with proper examples backing your given rating.
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Question 21 of 31
Do you think honesty is always the best policy?
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Question 22 of 31
We have had concerns with employee theft recently. What would you do if you caught a co-worker stealing?
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Question 23 of 31
Have you ever taken the fall for a situation, where it was really not your fault, in order to protect a coworker?
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Question 24 of 31
When have you spoken up for cause, knowing that it would directly look unfavorable on you, because it was the right thing to do?
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Question 25 of 31
How do you respond to problems that require a quick solution?
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Question 26 of 31
When a problem arises, what are your first reactions?
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Question 27 of 31
Tell me about a time when you had to lead a team. What was your biggest success factor?
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Question 28 of 31
How many days were you absent from work last year?
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Question 29 of 31
Do you have reliable transportation?
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Question 30 of 31
What do you enjoy doing in your free time?
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Question 31 of 31
Tell me about your experience in training and coaching others.
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About our Au Bon Pain Interview Questions

Our Au Bon Pain interview questions and answers are created from the industry we believe they most well-represent. For a full list of industries we base our company interviews off of; click here.

About Au Bon Pain

Au Bon Pain, meaning "Place with the Good Bread") is a fast-casual bakery and cafe chain headquartered in Boston, Massachusetts. Louis Rapuano and Louis Kane founded the first Au Bon Pain in Boston in 1978. Since then, the chain has expanded throughout the U.S. and to India, South Korea and Thailand.

The chain focuses on serving coffee drinks, baked goods (with a focus on croissants and bagels), and lunch items such as soup, salads, and sandwiches. In recent years, the chain has undergone a brand identity upgrade that has incorporated colors, design, and imagery from traditional French motifs.

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